CarComplaints.com Notes: The 2017 Chevy Silverado 1500 has an early trend of the transmission shifting hard, surging & jerking.
At the moment these trucks are still under warranty. However this transmission problem shows up right away with the average reported mileage only around 3,000 miles, so for now the 2017 Silverado earns our "Beware of the Clunker" badge.
10.0
really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
27,129 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Stabilitrac service light comes on and dash lights flicker for a second, radio sound cuts out a second, then power steering is lost until putting in park or restart of vehicle. Just like recalls for other silverado 1500s. Happens intermittently.
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after coming to a complete stop at a red traffic light and attempting to turn the steering wheel in either direction, the steering wheel would forcefully jerk to the opposite direction and the dashboard instrument panel would blink off and the message -??Stabilizer" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The failure mileage was 52,000.
Lost all communication to transmission control module, electronic brake control module, trailer brake control module, broken can bus wiring, lost windows, can NOT DRIVE!
I bought my 2017 Chevrolet Silverado 1500 certified pre owned on 11/04/2019 shortly after I purchased it I started having problems with it. From brakes to lights. An took it in for the recall on brakes and steering. After that I've not had cruise control, and the stabilitrak warning light has been on. And just about a year ago while driving an pulling trailer, I lost communication to transmission, electronic brake, park assist, trailer brakes, ect. An was forced to stop! After taking it in to dealership to fix it, they did which lasted not even a month and done it again numerous times leaving me stranded. Now just last night 11/23/2021 while pulling my trailer, as I came to a stop sign I hit my brakes and all trailer brakes locked up bringing me to a stop (trailer brake on dash has been set on 0 since they haven't worked since purchased ) I had to unhook trailer wiring to make it home. As I took off I lost communication to transmission again and trailer brake system warning chime kept going off repeatedly, lost dash gauges, causing transmission to get hot. As it was stuck in a certain gear. Your defective wiring/ electrical system has fault and potentially caused a SERIOUS accident, and is going to cost me an enormous amount of money to fix. Also the torque converter has been acting up for a year, forcing me to purchase a tuner just to stretch the life of transmission. This vehicle is NOT safe to drive on highway! This vehicle is life threatening. Putting my life, my familys life and innocent peoples life's in danger! Problem needs resolved or reimbursement/ new truck. A $37,000 truck should not be life-threatening. This truck has spent more time in a garage than on the highway. Solutions have to be done. Why pay for a $37,000 truck you can't use or risk everyone's lives!
- Kellerton , IA, USA
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While attempting to turn left at an intersection, the power steering locked up after about 2 inches of turn on the wheel. I was forced to abruptly brake. Tried again, still wouldn't turn. Third try, it released. This could have resulted in a serious accident, as I was angled across the on-coming lane and stopped. If I had not braked, I would have went head on into a light pole. I listed my complaint on carproblems.com, and there were dozens of complaints on this same steering issue associated with the 2017 Chevy Silverado, some resulting in accidents with injury.
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole. The contact hit his head on the seatbelt anchor ring. No medical attention was received. A police report was filed. The vehicle was towed to the dealer but the dealer could not replicate the failure after a test drive. The vehicle was not repaired. The contact stated that the failure occurred on two separate occasions. The manufacturer was made aware of the failure and informed the contact there was no recall for the vehicle's year and model. The failure mileage was approximately 60,000.
My vehicle has 30,000 miles. About 200 miles ago noticed a clicking while turning the vehicle it has increased in noise and occurance and happens while turning right to left. In park or driving. I had a mechanic diagnose the vehicle taking the cover off and he checked the other components and he diagnosed it as rack and pinion noise.
Twice on starting the vehicle the steering (the column unlocked)would not steer. It was impossible to turn the column no matter if I move it forward or reverse. No amount of twisting would allow it to steer. I worry it may fail in action on the road. The dealer said the steering module needed updating and then because it was 57 miles out of warrentee charged me $186. No garrentee it won't happen again.
While driving at low speeds the power to the shuts off and seconds later turns back on. This happened multiple times while in slow traffic and turing into a parking lot. When the power shuts off I lost the ability to steer and brake.
When driving my 2017 Chevy Silverado at lower speeds my steering wheel locks up when turning bringing my truck to an abrupt stop, once in the middle of a street. While the steering wheel locks all the electrical and lights on the inside of the truck shut off and on and my stabilitrak message pops on my screen followed by service trailer brake. It started happening just here and there about a month ago but now it is happening every day. Im scared to drive my truck this is getting dangerous! going to have to take it into the dealership asap.
While making low speed turns the power assist fails, momentarily resulting in extreme difficulty turning/maneuvering. This happens no matter what type of road surface is being driven on (paved, unpaved) and does not happen all the time resulting in situations where I have momentary loss of control.
I receive many error lights every time I drive my 2017 Silverado. Lights include stabilitrack and traction control disabled, trailer brake systems service, and power steering diminished. The safety complaint is due to the power steering actually shutting down and a sharp loss in engine power and hard shifting. On many occasions I have had to leave the road until the problem went away. I have gone into quirk Chevrolet on many occasions but they have not been able to find the problem. I have recently contacted Chevrolet directly and they have set up a case and will keep open until this is fixed.
Two separate occasions with no warning when the vehicle's steering wheel was turned to the left, while in motion, would stop during the turn and jerk back the opposite direction and power to the vehicle would be lost for a second then have power restored. The first time I was backing up and had to turn the steering wheel left to avoid hitting an object, at this point the steering wheel locked up and jerked back in the opposite direction and the headlights flickered, radio screen went blank, and the climate control lights went out but all power came back on after a second. The vehicle did the same six times while trying to back up. I have a video after I backed up and parked and the issue repeated itself so I could get a video to show for a repair. The second occasion was when I was on a 25 mph two lane road. I was turning left onto another road and after coming to a stop to let a car go by I hit the accelerator to get the vehicle to move and the issue happened again but this time the engine cut out, door locks cycled, and lost all power to the vehicle. When I lost power my vehicle was half way into the on-coming lane of the road I was turning off of. Vehicle is at the dealer now at an attempt to fix the issue, the dealership has seen the video I have and the mechanic could not replicate the problem but found issues with the electric steering while doing test drives. As of now I'm not aware of the issues that were found. Mechanic told service supervisor that the electric steering needed to be updated in the computer to smooth out the issues. Since the original issue could not be replicated, not sure if this will be the fix. If video evidence is needed please email me and I will send video.
Driving down the road and power steering goes out when I hit a bump in the road. Comes back in when turn of the vehicle and turn it back on almost through me in the ditch a number of times. Just losses all power steering all at once.
I lost my power steering and the dealership says I need a new PCM part number 19417067. Very unsafe for a vehicle of three years and less than 30,000 miles
I was driving the vehicle and the power steering went out temporarily at an intersection when attempting to make a left turn. The issue went away but then a month later the same issue happened again when turning right into a driveway except this time the truck completely stalled and went powerless. The truck was taken to a local dealership and they were unable to gurantee a fix but stated they disconnected and cleaned a few grounds before reattaching them. GM customer service declined to assist at all with covering the shop charges. The truck that is 3 years old and has less than 30K miles.
I was driving down a city street at around 35mph, steering got real stiff, and the steering wheel wouldn't move back to center, shortly afterwards all power steering assist went off. Was able to get to safety but things would've been a lot worse if there was traffic.
Power assist is working intermittently. On August 14th at 5: P.M, I turned on my vehicle and before I placed it into reverse, I noticed that the power assist notice came on and steering was nearly locked, very hard to steer. I had the vehicle towed and the service department indicated yesterday that it was working fine and then today they said it locked on them too. They recommend I take it to a dealer to check.
A D V E R T I S E M E N T S
- Allen, OK, USA