CarComplaints.com Notes: The 2016 Silverado has a few problems reported here & there, but that's to be expected for a popular model. More importantly, it has no significant problem trends -- both with our complaint data & same with complaints made to the NHTSA.
10.0
really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
0 / 0
Average Mileage:
26,414 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck turns off when going in reverse, sometimes when brake is applied, sometimes when turning left and when left turn signal is on. It usually happened when stopping at a traffic stop or light or when turning left. This time it turned off when changing lanes on the freeway and almost caused a pile up. It was scary and it could have caused a lot of unnecessary mishaps. What happens is the engine turns off completely for a couple of seconds and turns back on. It feels like its a battery cable issue or some bad connection. The problem is the dealer cannot replicate the problem. Sometimes it happens often sometimes it happens every other day. So far I know a couple of other Chevy Silverado owners who have the same problem. I have a video of this problem if you need to see. My name is [XXX]. Email is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Had momentary steering loss preceded by an electrical glitch. System recovered after a few seconds. A steering warning appeared on the display but no code was triggered. This is similar to the recall problems on the 2015 Silverado.
LOSS OF POWER STEERING AS DESCRIBED IN THE NOTICE. THIS IS SECOND TIME IT HAS OCCURED. FIRST TIME IT HAPPENED (2 YEARS AGO) TRUCK WAS WITH MY MECHANIC FOR 6 WEEKS AS HE TRIED TO "MECHANICALLY" FIX THE PROBLEM. FINALLY, DEALERSHIP TOLD HIM THEY NEEDED TO "FLASH" THE COMPUTER SYSTEM IN THE TRUCK. MECHANIC TOOK THE TRUCK TO DEALER WHEREUPON THE "FLASH" PROCEDURE WAS PERFORMED, THE POWER STEERING RETURNED AND THE TRUCK WAS GIVEN BACK TO ME AS "FIXED"! I HAVE ALREADY BEEN INVOLVED IN 1 LIFE THREATENING VEHICLE CRASH (2017 Dodge Durango) I'M NOT DOING THAT AGAIN. HELPPPPPPPP! LOOK IT UP.
I was door dashing then a service alert came on the dash-?? I had pulled over to check what it meant about the trailer brake system. I have never towed or have a trailer to tow around! So continued to drive then my truck cut off then cut on while I was trying to make a turn. Then I pulled over again and luckily a mechanic said it-??s wiring that-??s defected in my truck and I need to get fix! I don-??t have no money to get this fix, is there a way I can get some assistance with this?
I parked my truck in the garage and shut it off, after a minute or two the starter engaged by itself, cranking the engine over, luckily I wasn't to far from and heard it. I tried by putting the key in the ignition, nothing, pulled the starter relay, still kept cranking, by the time I got some tools to disconnect the battery smoke was rolling out by the starter, disconnecting the battery did stop the starter. Had it hauled to my nearest chevy dealer. Had to have the starter, engine wiring harness and engine fuse block replaced. It fine now, but why" What would have happened if this happened in the middle of the night" This is an attached to house garage, there could have been a fire with who knows what consequences or outcome!
- Mapleton, MN, USA
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The reduced power indicator comes on. The code for this has been p2138 and it keeps saying it-??s the pedal and I-??ve replaced it twice and it seems to still come out. Looking over the internet it seems that this case has been experienced by so many people. GM needs to take responsibility and fix this problem with not only my vehicle but future ones as well. After this experience I-??m really not sure I would want to continue purchasing GMs anymore. You need to have a recall on this issue and have it fixed.
Rear Defroster malfunction. After starting the vehicle smoke was coming from the rear cab of my truck in the area that the power sliding window meets the rest of the rear window. In the same area, one of the metal strips for the defroster was glowing red hot. Seconds later the rear window shattered within inches of my face. There were no warning lights or messages prior to the defroster malfunctioning. The vehicle is yet to be disabled and the dealer refuses to look at the vehicle until the rear window is fixed. There are messages and recalls from the manufacturer for this issue on the same year make and model as my vehicle but for some reason my trucks vin number is not associated with that recall.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while making left and right turns, the steering wheel started to jerk, and the vehicle stalled. The vehicle took approximately five minutes to restart. The stabili-trak warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the ground and live battery cable in the steering wheel needed to be replaced due to low voltage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
I put in a complaint in back in July and haven-??t heard anything back. I was wondering what the status was? The complaint was about My stabilitrak and my trailer brake system repeatedly comes on and off
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the TPMS warning light illuminated. Additionally, a message was displayed indicating that the driver-??s side window be closed. The contact stated that the vehicle then lost motive power and stalled. The contact shifted into park and restarted the vehicle. The contact veered to the side of the road. The contact was able to continue driving; however, the failure reoccurred several times while driving. The contact stated that the failure had been reoccurring increasingly while driving and he was concerned about his safety as he lived in a mountainous region. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 98,000.
While driving truck suddenly shuts down. This will often happen while turning or after applying the brakes. This has happened in parking lots as well as while traveling at 50 miles an hour. Usually shuts down for a few seconds and then starts back. Sometimes it shuts off completely and I have to place it in park and restart. The last time was while in traffic.
The mylink infotainment systems keep glitching changing on it own. GMC has this problems with several models of thier cars with the mylink system in it over the past few years and there has not been a solution to this problem. They either need to change the system to a newer updated model or come up with a solution.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power and stalled. The contact indicated that the failure had occurred on multiple occasions. The contact stated that on one occasion while driving approximately 65 MPH, the vehicle lost motive power with the power steering and power brake becoming inoperable nearly causing a crash. The vehicle was taken to the local dealer who diagnosed that the failure was due to a faulty battery cable. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 179,000.
Service trailer brake warning system activating intermittently without a trailer attached. Dashboard message center displays "service trailer brake system" alarm chime activation sounds. Repair facility diagnostics indicate the wiring harness between the BCM-??s and brake system has a fault / defect issue. I was advised this is common issue with this vehicle and presents a severe safety concern with a braking system and require immediate repair for my safety. The repairs are not covered under a TSB or recall notice from Chevrolet.
Remote started my vehicle in the morning, made it about a mile down the road, and the center console started fire. Looks to be the wiring/wireless charger on top of the console. Zero warning lamps or warning labels. Safely made it to the side of the road after getting out of traffic, but inhaled quite a bit of white, bitter smoke.
The trailer brake system dings on the dash board constantly, causing the brakes to malfunction and studder which is causing an increased risk of for safety incidents to happen.
Rear defroster where power sliding window meets started smoking while defroster was in use. Reference TSB# n192265660 rear window defroster thermal events. This is a replica of that issue, but have thus far been told by GM corporate that vehicle is not eligible under the released customer satisfaction program.
"Trailer Brake System" (TBS) warning indicator malfunction. Out of nowhere the TBS warning message and chime started malfunctioning. The malfunction is irregular and often so frequent the vehicle is un-drivable. The rapid warning display and chime is very distracting and presents a very significant distraction resulting in unsafe operation of the vehicle. I have multiple videos of the malfunction, ranging from and occasional chime to a constant chime. Unfortunately they are too large to upload.
A D V E R T I S E M E N T S
- Laredo, TX, USA