This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On several occasions the truck will completely shut off while in a turn. All dashboard information shuts down. On several occasions driving about 35-50 mph going straight and then turning on blinker attempting to make a lane change the truck cuts out and shuts off for a second and turns back on. The headlights flicker and using power windows sometimes causes the truck to shut off for a second and come back on. This happens in park, turning, or driving down the road. I have already had the vehicle in the shop and this is after the software update, and the vacuum pump for the brakes was replaced twice.
Radio and turn signal "clicking" sound will not work sometimes when truck is turned on. If I turn off vehicle and come back 5-10mins most of the time it will start working again. This has been going on for a couple of months and seems to be worst when it's cold outside.
Loss of steering assist. When driving at low speeds and making turns, vehicle has a temporary loss of eps assist followed by a sudden return of eps assist. Dealer states safety recall #18289 has been completed; however, the vehicle continues to exhibit the exact same failure which this recall is supposed to correct.
I was driving down the highway on a typical winter day in Michigan. The rear defroster was on to melt some snow/ice on the rear window. After being quiet/normal, suddenly a loud hissing/sizzling sound was coming from the rear window defroster, lasted less than a minute before I was smelling something burning. The defroster circuit then fried in a large puff of smoke with a substantial "pop" sound. After a brief delay of just a few seconds, the rear window glass exploded/shattered. This is after a known recall was issued by GM for this very issue. I had the issue addressed at my local Chevrolet dealership in August. In their service report, it said "inspected rear sliding window terminals and covers for damage. Install revised terminal cover. Also install new design buss bar covers. Ok no heat damage found." Again, my problem occurred *after* my local Chevrolet dealership allegedly addressed this known problem and already-issued recall. I have no way of knowing whether or not the repairs/inspection they claimed they did actually happened. If they did, clearly they did not remedy this serious problem. I am now trying to get into the dealership for them to replace the rear window. At minimum, they've said it could take two days to get the replacement window.
- Vulcan, MI, USA
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Activated remote start on vehicle. As I got into vehicle, my passenger noticed a burning smell and then saw thick smoke coming from rear window. I turned off the rear defroster and the smoke started to dissipate. My rear window then shattered. GM recalled 159,000 vehicles in Canada due to what seems like the same issue with rear defrosters. My truck was purchased in the United States.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at 40 mph, a grayish smoke began to enter the vehicle cab from the rear window defroster without warning. The contact immediately shut off the defroster and moments later, the rear passenger window shattered without warning. The manufacturer was notified of the failure and gave the contact a case number. The manufacturer then contacted him about ten days later and informed him that his vehicle was no longer under warranty; therefore they could not offer any assistance with the repair. The vehicle had yet to taken to a dealer or independent mechanic to be repaired. The failure mileage was approximately 63,840.
I have about 85000 miles on my car, I was driving to work and the engine light came up. The code for the engine light came up as P06da which most likely indicates a problem with the engine oil control solenoid (based on most of the videos and reviews on the internet). Unfortunately, GM never made a recall about this!! this problem costs about 3K to fix at the dealer.
Truck seems to lose power when slowing down. Steering wheel locks up. Dash display go dark and comes back. Stability track warning. Airbag warning. Headlights flicker. Ac and fan go out. Happens when making turns at a slow speed. And when hitting the brake at any speed.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that the vehicle rear window defroster system failed. In addition, the defrost system was emitting smoke. The contact stated when the auto start system automatically started the window defrost system and the contact was concern that there was a voltage noise that emitted under the electronic covers. The contact took the vehicle to axelrod Buick gmx (6603 brookpak road parma, Ohio 44129) to have a diagnostic performed. However, the dealer advised that the vehicle was not covered under the manufacturer warranty repair and the dealer was unable to diagnose the rear window failure. The manufacturer advised that the vehicle was not included in the customer satisfaction program N192265660. The vehicle was not repaired. The failure mileage was 62,200.
The contact owns a 2015 Chevrolet Silverado. The contact stated that when he started the vehicle the audible indicator lights did not work. This included the indicator sound for when the vehicle was in reverse to warn of any possible collisions. The passenger side indicator sound if the seatbelt and door were ajar did not work as well. The indicator lights for antitheft protection and rollaway prevention also did not work. The dealer hutch Chevrolet Buick gmc1004 3rd St, paintsville, ky 41240 (606) 297-4066 said to make an appointment and pay a diagnostic fee before the repair fees. The vehicle was not covered by a recall. The manufacturer also said the vehicle was not covered by a recall and transferred the contact back to the dealer. The vehicle was unrepaired parked at the contact's home. The failure mileage was 65,000.
I keep having a problem where I have no sound in my truck at all. No radio or blinker noise. I have tried to take out the fuse and replace it and that doesn't work. If I turn the truck on or open the door I already know if I'm going to have the problem. The open door chime doesn't come on. The next time I open the door it might work. I don't understand where or what the problem is but I know I'm not the only one having this problem.
Touch screen does not respond and handsfree malfunctions. Gps map also does not respond. Radio switches stations on its own and car places phone calls on mute. All of this happens when the vehicle is in motion either in the city or on the highway. It is very distracting and dangerous. I have been working with Chevrolet for over a year on this and they don't deem to be able to fix this issue. I have read many forums that show customers with similar computer issues.
Out of no where I get in my truck and start driving. I hear a hissing sound from the back window. All of a sudden it is smoking so I turn my truck off then back on hissing is gone. I have been keeping an eye on it to make sure it doesn't happen again. I was sitting in my driveway and truck was running. All of a sudden I hear this pop and I look back and right next to the part that was smoking the window completely shattered..
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 35 mph, the radio and instrument panel lights were clicking off and on, which caused the vehicle to stall after making a left turn. The contact stated no warning light was illuminated. The vehicle resumed normal operation after the vehicle was turned off and restarted. The contact also mentioned that on another occasion, the vehicle stalled while depressing the brake pedal and using the turn signal. The vehicle was taken to local dealer mike reed Chevrolet located at 1559 E oglethorpe hwy, hinesville, ga 31313, where the mechanic was unable to duplicate failure. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had been informed of failure and filed a case. The failure mileage was approximately 75,000
The power door lock actuator quick working around 36K miles making it impossible to open the affected door(s) from the outside and can only be opened by pulling the inside door handle which is difficult with a crew cab. I fear that if a belted passenger who is unable to unbundled in a accident or fire may be subjected to danger. I have read of these lock actuators falling earlier the average and General Motors will not cover the repair past the exact manufacturer warranty limit.
Often, when making low speed turns the entire engine and electrical system shuts off. There is no power steering when this happens and it's difficult and dangerous to try to coast to a safe spot to try to restart the vehicle. Generally, it starts back up again within a few minutes. In the three years that we've owned the vehicle, it has been to two different Chevy dealerships more than once and both dealerships say there's no problem. It's frustrating that it seems to be a common issue yet there's no answer to the problem and no recall.
Our 2015 Silverado 1500 has stuttering/ hesitation when accelerating, when turning on to a street you can not get up to speed quick enough it acts like there is something hold it back. We have replaced the spark plug and wire and all the coil packs. The voltage meter on the truck keep fluctuating so we replaced the alternator and the battery and that did nothing and kept fluctuating so we got another alternator and another and another and another.. so 5 alternators later and still no fix. But the hard shifting is the main concern. Because when you are driving trying to get into another lane the truck with just start hesitating and jerking until it launches into gear. 1st gear going into 2nd gear the truck will shift extremely hard and 2nd going into 3rd feels like you are galloping until it finally engages. The computer has been replaced and reprogrammed with all updates by and ase certified mechanic. Also did a transmission fluid flush and changed. No service light. Just baffled with all these complaints about transmission why nothing is down. It is a serious safety issue.
A D V E R T I S E M E N T S
- Amarillo, TX, USA