This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck loses powering steering in slow turn maneuvers. Also occasionally the truck will lose all power and turn off randomly while driving. In addition headlights and panel lights dim when turning steering wheel and braking.
After traveling 50 highway miles, when I was making a slow left hand turn onto a residential street, my vehicle lost power steering, lost power brakes, lost onstar, and the engine shut off. I proceeded to turn manually and stop ending up in the opposite lane. If a car was in the lane it would have been an accident. After some time, the vehicle restarted and I had no problems for now 8 days. While travelling at speed, stabilitrak warning intermittently came on a few times and steering felt loose at times when changing lanes. Vehicle was part of the 17276 safety recall on 8/10/2017. This problem has occurred multiple times since 2018 and has been in the dealership 3 times for this problem: Once for 17272 in 2017, once clearing codes-paid over $ 100 for a diagnostic analysis they cleared codes, no repair 9/30/2019, once cannot repeat 9/03/2020, and once upgrading software 1/7/2020. Short time stabilitrak warnings ABS warning and notice to raise driver's side window up and down came on multiples times. Clearly GM chev has not solved this software logic problem and cannot fix a clear significant safety issue.
When I'm driving the truck the steering wheel turn to the right side very dangerous when you are driving 45 to 70 miles I'm call the dealer and no recall for this problem
Stabilitrak off window randomly appeared on my dash. Followed by radio shutting off, wipers going erratically, horn honking, steering wheel locked up, and cruise control shut off all as I was driving on a major highway
- Shepherd, MI, USA
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Multiple times moving at slow speeds the vehicle shuts off and all kinds of warnings pop up. Service power steering, service stabilitrak, service trailer brake controller, check engine light ect. When the vehicle does this it loses all power and the steering wheel violently jerks itself to one side. You can tell when it's about to happen because the power steering will intermittently start to struggle and go out and then the whole thing shuts down. Silverado 2014 crew cab 5.3 with 79500 miles
While backing up or parked steering wheel gets really hard and the lights go dim radio turns off and a sign in the monitor showing steering assist is reduced drive with care
Multiple times moving at slow speeds the vehicle shuts off and all kinds of warnings pop up. Service power steering, service stabilitrak, service trailer brake controller, check engine light ect. When the vehicle does this it loses all power and the steering wheel violently jerks itself to one side. You can tell when it's about to happen because the power steering will intermittently start to struggle and go out and then the whole thing shuts down. Pulling into a parking space at a local gas station it almost jerked me into a parked car. Luckily it hasn't happened at a high rate of speed or it will certainly lead to serious injury or death. There are multiple complaints on the net on multiple forums for this specific issue for these specific models and years. My truck has roughly 44000 miles on it. I feel as if I'm getting the runaround at the dealership. Like I stated earlier this has happened multiple times to me and there are thousands out there in the same situation as me. This is a serious safety concern that GM needs to address and fix.
It is too bad I can not check all that apply! I have the same problems as other people loosing steering and getting the stabiltrack message at low speeds. When this happens you loose all power and the lights all dim. I also have begun to noticed that while driving down the highway in cruise control any turn of the vehicle with the steering wheel kills the cruise control. I also have the trailer, break system message flash randomly at low speeds without a trailer or pulling anything this is just annoying the other problems are major safety issues!!! I have had this truck in the dealership several times had very poor customer service and wasn't even told about the recalls that were on it. However, I don't seem to see any recalls for the problems that I have and that thousands of other people are describing with the electrical issue and stabiltrack at low speeds. I also want to add that the rear seatbelts in this vehicle are complete junk.
When driving down the street every time I slowed down to do a turn or stopped at a stop sign my steering wheel locked up and my truck turned off on its own. It only did this when I slowed down to turn and to stop. It happened 3 times back to back.
Numerous incidents while driving and making a turn into a public parking lot from a 55 mph hwy, all power went off, engine died and just before this steering was very hard to turn, stabil track light has been coming on. GM dealer stated maybe bad battery, I had the new battery checked and it is good
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving, the stibili-trac warning light flashed while turning the steering wheel before the steering wheel suddenly became very difficult to turn in either direction. While merging into traffic, several dashboard warning lights were displayed while the doors erroneously unlocked. The driver almost lost control of the vehicle due to the loss of power steering and power brakes. After stopping the vehicle and switching to the park position, the vehicle suddenly shutoff and could not be restarted. The vehicle was towed to the local dealer atlantic Cadillac located at 1350 sunrise hwy, bayshore, NY 11706, however, the mechanic was unable to duplicate the failure or determine the cause of the failures. The battery was replaced. The manufacturer was notified of the failure but, no assistance was offered. The failure mileage was 60,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at low speeds a message stated action required, steering assist reduced, drive with care appeared on the instrument panel. Once the message appeared, the vehicle loss power momentarily, and then resumed to normal operation. Upon investigation, the contact linked the failure to NHTSA campaign number: 17V414000 (steering). The contact called coulter Buick GMC phoenix (1202 E camelback rd, phoenix, AZ 85014) where they informed him that the vehicle was not included in the recall. The dealer offered no further assistance. The manufacturer was also notified of the failure and confirmed the information provided by the dealer. No further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 85,000.
150 miles after regular service of engine light/ABS/and stabiltrak lights being on, and an oil change, the truck stalled (luckily I was in my own driveway). Shortly after, the engine light, followed by ABS light came on. Suddenly the speedometer gauge acted wildly, there was a very hard shift. I put it on cruise control just to help the engine quit hard shifting....cc cancelled itself out. Everything sets back to normal for a minute or less and it all happens again, this time taking away power steering and a louder "hard shift". in the mean time, every warning I think there is would pop up...."stabiltrak off, starring assist reduced...etc". this just continues and seems to get more aggressive, more frequent...including resetting to normal briefly each time. Schumacher Buick/GM/Chevy said it could be tcm, or ECM, or another I can't recall. Unhappy with lack of knowledge of issue, and a "let's try this then this then this..", it has perplexed not one but two very accredited mechanic teams. The truck has 130,000 miles, and was serviced as it should have been by the Chevy dealer since iacquired it new. It never had any similar issue until just after its most recent maintenance. Thankfully this all occurred within miles of my home, as the issue is most definitely a threat to any hopes of safety. Towing it, is the only way to safely move that vehicle after experiencing the issues.
When slowing down to make turn ac and radio go out, rpms die down, stablitrak light comes on and goes off truck stalls loose power steering. This started Aug. 10th and happens daily
I got a stabilitrak failure chime and message with a reduced steering assist message and I lost my power assist for a second then it came back. I was fortunate that it was just myself in the truck going slow and pulling into a parking lot. I'd hate to think of my wife behind the wheel going down the freeway with my grand kids inside.
Started making a turn and the truck instantly shut off leading to power steering loss causing me to end up in the opposing lane almost hitting two children and their father on bikes. Father didn't have much patience with me trying to explain that it was a problem with the truck... fix this issue or else it will become a huge liability. Buy back all of these trucks and crush them.
While driving through a public parking lot, at a slow turn the truck stopped dead. No power, barely was able to stop without hitting parked vehicles. To make it even more dangerous than it already was, another car almost hit me because of my sudden stop. I was then trapped in my pickup. Windows and doors would not open. No response from turning the key. This is the second time its happened and both were at low speeds. The first time I thought it was my error. I looked it up on social media and found many others had the same problem. Some people said no recall on such a 'common' and unsafe problem, another said there was a recall open. I was told by GM headquarters no recall. Told by service mgr at the dealership, told me there is a recall issued. Only after I brought it to the dealership, they tell me it'll cost me $364. I asked about what he told me only 3 days earlier of the recall, he then denied it. With the severity of the problem and the numbers of persons who complained, I would think this should be at Chevy's expense. I will be taking the truck on vacation the end of the month. If something should happen, I've instructed our two children to secure a good lawyer and open a wrongful death/injury suit. I will have documentation of the information I reviewed through social media comments along with this complaint and the repairs by this 'certified' dealership at their ready.
Loss of power and steering when parking, turning the steering wheel and when pushing on the brake pedal when making turns atstop signs or at traffic lights.
A D V E R T I S E M E N T S
- Hoffman Estates, IL, USA