This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving out of a parking lot, the vehicle lost power steering functionality with the power steering warning light illuminated. The contact shut off and restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer who stated that the vehicle was not under recall. The vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 14V246000 (Steering). No further assistance was provided. The failure mileage was 130,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 25 MPH and attempting to merge into traffic, the steering wheel became firm. While pulling into a parking lot at a slow speed, the vehicle extremely became difficult to steer. No warning lights were illuminated. The vehicle was taken to the dealer and the mechanic determined there was a failure with the electric power steering (EPS) system; however, the vehicle was not repaired. After investigation, the contact related the failure to NHTSA Campaign Number: 17V414000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 160,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds and making a left turn, the steering wheel and brakes became inoperable. The vehicle lost motive power and stalled. The contact was able to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was provided the diagnostic test cost, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 110,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and turning left or right, the vehicle lost power steering functionality. The contact stated that the steering wheel was difficult to turn. Additionally, the contact stated that the instrument panel lights were flickering, and the radio and A/C was inoperable. The contact stated that a warning "stall track" light was illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had the vehicle towed to an independent mechanic who was unable to duplicate the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V414000 (Steering). The failure mileage was approximately 167,000.
Vehicle will start flashing stability control and starts jerking from passenger side. Along with vehicle randomly shutting off while traveling and turning back on with steering wheel slanted (wheels not aligned) and saying -?? power steering reduced, drive with care-??.
- Bellevue, NE, USA
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In a slow speed left hand turn, the vehicle shut down and power steering assist stopped working. It left me in the middle of the road on a busy thoroughfare. It has happened before. Sometimes the vehicle does not shut off, but will temporarly loose power steering, meaning you have apply the brakes and stop wherever you are: parking lot, highway, interstate. Records show that a recall, (N172085440), was issued for this problem and that a repair was completed 6/29/2017, approximately 2 months before I bought the vehicle. It is very scary to get stranded in the middle of a busy intersection! Our safety was certainly put at risk!
I bought this truck in Sept 2017 and have had this intermittent problem from the beginning. The first time I noticed the electrical issue was while travelling on the interstate with the cruise control on. When I would use my turn signal to signal a lane change or press the power window switch, the cruise control would go off. This has been reported to the dealer and another repair shop and they were unable to replicate the problem. This electrical issue has evolved over the years to create a significant safety issue. Occasional while driving at slow speed (I have not had this problem occur at highway speed, thankfully) the warning bell and signals would start dinging and flashing error messages. The errors would advise about stabltrak control and power steering assist. The dash lights would flash and the display screen would go blank. Occasionally the truck would die completely. I lost steering control while turning onto my road and almost went into a ditch. Luckily I was going slow (10 - 15 mph) and I was able to stop in time. The truck always restarts once I put it in park and turn the ignition. I took the truck to the dealer and they charged my over $900 to "FOUND LOW VOLTAGE AND HIGH RESISTANCE FROM THE NEGATIVE BATTERY CABLE and REPLACED IT". This did not fix the problem. I have a video of this actually happening and will gladly send it to you. It is a.mp4 file
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the steering wheel was firm and choppy. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.
While driving I activated my blinker and all the interior lights began blinking and the radio cut out. While I was making the turn the electronic power steering cut out and then came back on. A short while later I was driving at a low speed in a parking lot and the truck shut off without warning. Had I been going at highway speeds this would have been extremely dangerous.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at slow speeds or making a turn, the electronic stabili-trak warning light was flashing and the steering wheel seized. The contact restarted the vehicle and steering functionality returned. Additionally, while his wife was driving and approaching a stop, the vehicle inadvertently shifted into neutral(N). While depressing the accelerator pedal, the vehicle failed to move. The contact stated that the brake pedal was released, and the vehicle started rolling away. The contact restarted the vehicle and the vehicle worked as designed. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 14V246000 (Steering) and 14V374000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 120,000.
I had 2 recalls done, one for power steering & one for brakes. My truck was not experiencing ANY problems before I had this recall done. The day I had it done I lost power steering while trying to park at Home Depot immediately after leaving dealership, almost causing me to hit the vehicle I was trying to park next to. Thinking it was a fluke, i drove it home afterwards & when I got on the highway to go home, I experienced a very loud metal on metal sound that only went away after applying the brakes. I don-??t drive much since I work from home, however every time I drive it for 10 min or so, the sound came back followed by increased braking pressure to stop, also almost causing multiple accident and any time I was driving slow & trying to make tight maneuvers or turning my wheel too park or go through roundabouts I would lose power steering. I took it back to the dealership & was told the serpentine belt was not installed properly & they replaced the vacuum pump for the brakes. Told that the steering & brakes were fixed and after starting I wasn-??t taking it back until it-??s verified fixed by test driving for more than just a few minutes & parked multiple times, I was told it was ok. I went straight home & while on the highway, the sound reappeared & didn-??t go away & pulling into my driveway, the steering failed again. I left multiple messages that weren-??t returned & while recently on the hwy, I was hearing the sound & had play in the wheel, I slammed on the brakes after a semi almost hit me & my truck shook like it was falling apart & I called 800# scared to drive & I had difficulty steering & breaking & with no way to get home I had to drive it & took it to the dealership again & now they-??re telling me I have to pay for diagnostics & I refuse to pay Chevy a dime since my truck was fine until Chevy-??s incompetent mechanic made my truck unsafe to drive. They deleted my dash cam videos also. I have numerous videos showing everything.
Steering assist warning light comes on and vehicle shut down losing ability to steer or brake, vehicle wouldn-??t start, tried to start the next day and vehicle started.Before warning light all lights flickered when applying brakes and other warning lights lit up!
Temporary loss of electric power steering assist, happens mostly at low speeds. also complete loss of power and engine Turing at low speeds. luckily was driving less than 10 MPH but had zero control of the truck and brakes did not work and ran into and curb that stopped me. The vehicle was taken into the Chevy Dealership in Covina 3 times and they said there is nothing wrong with the vehicle. There was no warnings at all, just total loss of control
The power steering went out without warning. The power steering system failed without warning during operation. There was a recall for this in 2017 but my VIN number is not included in this recall.
Steering assistance failed during slow speed turn into side street. Vehicle stalled with no power to steer or brake. Engine turned off allowing vehicle to dead stick accross two lanes of traffic for opposite direction. Vehicle came to rest in parking lot nearby. Had there been vehicles in those lanes an accident would have occurred. Dash board monitor gives signals that "stability track" off and check engine have issues. In August of 2017 received recall letter from GM citing problem with EPS (electric power steering). Took vehicle to Serpentini Chevy on August 13th 2017 and they reprogramed EPS Module. Milage at this time was 20,085. They did not charge for repair. In 2017 my vehicle had no symptoms of recall. Now in 2022 this EPS problem is happening with milage 54,000 twice almost causing MVA.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and slowing to turn left onto a side street the steering wheel seized. As the contact made the left turn the steering wheel remained at 45 degrees instead of a 90-degree position to make the left turn. The contact stated that oncoming traffic in the opposite lane was advancing and he had to accelerate to complete the turn. The contact stated that the vehicle jumped the curb once he had crossed onto the side street. The contact was able to get the vehicle back onto the roadway and once back up to speed the steering functionality returned and he continued driving to his destination. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 145,000.
As I was picking up my child from school my steering wheel and ac stopped working my steering wheel got locked. I was putting everyone-??s life at risk because I wasn-??t able to make a turn. We-??ve been searching everywhere and it seems it-??s a recall.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed and turning, the steering wheel seized and the vehicle lost motive power. The contact stated that no warning lights were illuminated. The vehicle was able to be restarted and drove with no further issues. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repair. The contact stated that the failure had occurred at least 4 times. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The contact stated that the manufacturer advised the contact to call a local Chevrolet dealer for diagnostic testing. The approximate failure mileage was 135,000.
A D V E R T I S E M E N T S
- Florence, SC, USA