This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had 2 recalls done, one for power steering & one for brakes. My truck was not experiencing ANY problems before I had this recall done. The day I had it done I lost power steering while trying to park at Home Depot immediately after leaving dealership, almost causing me to hit the vehicle I was trying to park next to. Thinking it was a fluke, i drove it home afterwards & when I got on the highway to go home, I experienced a very loud metal on metal sound that only went away after applying the brakes. I don-€™t drive much since I work from home, however every time I drive it for 10 min or so, the sound came back followed by increased braking pressure to stop, also almost causing multiple accident and any time I was driving slow & trying to make tight maneuvers or turning my wheel too park or go through roundabouts I would lose power steering. I took it back to the dealership & was told the serpentine belt was not installed properly & they replaced the vacuum pump for the brakes. Told that the steering & brakes were fixed and after starting I wasn-€™t taking it back until it-€™s verified fixed by test driving for more than just a few minutes & parked multiple times, I was told it was ok. I went straight home & while on the highway, the sound reappeared & didn-€™t go away & pulling into my driveway, the steering failed again. I left multiple messages that weren-€™t returned & while recently on the hwy, I was hearing the sound & had play in the wheel, I slammed on the brakes after a semi almost hit me & my truck shook like it was falling apart & I called 800# scared to drive & I had difficulty steering & breaking & with no way to get home I had to drive it & took it to the dealership again & now they-€™re telling me I have to pay for diagnostics & I refuse to pay Chevy a dime since my truck was fine until Chevy-€™s incompetent mechanic made my truck unsafe to drive. They deleted my dash cam videos also. I have numerous videos showing everything.
Steering assist warning light comes on and vehicle shut down losing ability to steer or brake, vehicle wouldn-€™t start, tried to start the next day and vehicle started.Before warning light all lights flickered when applying brakes and other warning lights lit up!
Temporary loss of electric power steering assist, happens mostly at low speeds. also complete loss of power and engine Turing at low speeds. luckily was driving less than 10 MPH but had zero control of the truck and brakes did not work and ran into and curb that stopped me. The vehicle was taken into the Chevy Dealership in Covina 3 times and they said there is nothing wrong with the vehicle. There was no warnings at all, just total loss of control
The power steering went out without warning. The power steering system failed without warning during operation. There was a recall for this in 2017 but my VIN number is not included in this recall.
Steering assistance failed during slow speed turn into side street. Vehicle stalled with no power to steer or brake. Engine turned off allowing vehicle to dead stick accross two lanes of traffic for opposite direction. Vehicle came to rest in parking lot nearby. Had there been vehicles in those lanes an accident would have occurred. Dash board monitor gives signals that "stability track" off and check engine have issues. In August of 2017 received recall letter from GM citing problem with EPS (electric power steering). Took vehicle to Serpentini Chevy on August 13th 2017 and they reprogramed EPS Module. Milage at this time was 20,085. They did not charge for repair. In 2017 my vehicle had no symptoms of recall. Now in 2022 this EPS problem is happening with milage 54,000 twice almost causing MVA.
- Middleburg Heights, OH, USA
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The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and slowing to turn left onto a side street the steering wheel seized. As the contact made the left turn the steering wheel remained at 45 degrees instead of a 90-degree position to make the left turn. The contact stated that oncoming traffic in the opposite lane was advancing and he had to accelerate to complete the turn. The contact stated that the vehicle jumped the curb once he had crossed onto the side street. The contact was able to get the vehicle back onto the roadway and once back up to speed the steering functionality returned and he continued driving to his destination. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 145,000.
As I was picking up my child from school my steering wheel and ac stopped working my steering wheel got locked. I was putting everyone-€™s life at risk because I wasn-€™t able to make a turn. We-€™ve been searching everywhere and it seems it-€™s a recall.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed and turning, the steering wheel seized and the vehicle lost motive power. The contact stated that no warning lights were illuminated. The vehicle was able to be restarted and drove with no further issues. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repair. The contact stated that the failure had occurred at least 4 times. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The contact stated that the manufacturer advised the contact to call a local Chevrolet dealer for diagnostic testing. The approximate failure mileage was 135,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after exiting the garage and driving a few feet, the steering failed to turn to the left or right. The contact pulled to the side and had the vehicle towed to the residence. The electronic steering assist was reduced, drive with care, service air bag and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V246000 (Steering). The manufacturer was made aware of the failure. The contact stated the manufacturer contacted the dealer who confirmed that the VIN was not included in the recall. Thee contact was informed that the recall had already expired. The vehicle had not been diagnosed or repaired. The approximate failure mileage was 73,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while his wife was parking the vehicle, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under the NHTSA Campaign Number: 14V246000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 99,000.
When I slow down and turn my truck suddenly losses power steering. Everything turns off for a second and then comes back on. And I get a notice on the dash that I lost power.
I was driving the other day and had a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning maneuvers. The loss and sudden return of EPS assist typically happens within a 1 second period and is caused by an electrical/software issue Same thing that's happening in this Service Bulletin. Needs to be fixed https://static.nhtsa.gov/odi/tsbs/2017/MC-10139117-9999.pdf
stabilitrak light and engine light comes on causing vehicle to lose power, steering wheel locks up, lights flicking on and off, and time engines shut off...This is an hazard while driving vehicle on highway road and regular streets especially.
I almost got in a wreck this morning. I turned down a street lost power, brakes and steering all at once. this has been happening ever since I bought this truck. Thank God the vehicle behind me was traveling at a safe distance. The system says I have no recalls but I continue to read issues involving total loss of power on 2014 Chevy Silverado-€˜s" What-€™s it gonna take for Chevy to own this mistake"
The stability track light came on for about a second and the vehicle stop working completely.Nothing work and the steering wheel was hard to handle and I hit a light pole and my truck is damaged in the front fender, passenger side.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 25 MPH and making a turn, the vehicle suddenly lost power steering assist. The contact stated that after straightening the steering wheel to the center, the vehicle regained power steering functionality. The contact stated that there was no warning light illuminated. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 88,000.
DURING LOW SPEED TURNING THE VEHICLE LOSES POWER STEERING, THE AC POWERS OFF AND ON, THE STABLITRAC WARNING BLINKS ON AND OFF AND THE RADIO CYCLES ON AND OFF. this is a known recall for 2014 chevy silverados however gm says it was repaired before i bout my truck 3 years ago and wont cover it to be repaired again This has happened multiple times in the last 2 weeks and is increasing in frequency
A D V E R T I S E M E N T S
- Charlotte , NC, USA