This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2014 chevy silverado that I purchased brand new from the dealer. The truck just hit 100,000 miles and recently had a clunking noise from the rear undercarriage. After having it inspected, it has come to my attention that the frame is rusted and rear crossmembers are rusted out causing the rear shock mount to break, and I'm not sure if the frame is salvageable. After doing some research, I found a recall for my year silverado for the undercoating on the frame(not properly done from the factory) but my VIN is not in the recall. I'm at a loss being the year of the vehicle and mileage on the truck considering it might be undeliverable and unfixable
I have a 2014 Chevrolet Silverado 1500, covered by multiple Technical Service Bulletins regarding issues with premature frame rust due to a manufacturing issue. During the Factory Warranty Period, Chevrolet did not acknowledge or repair the issues noted in the TSBs. A 10 year old truck, with 81k miles on it is no longer safe to operate due to extensive damage to the frame from Chevrolet failing to fulfill their own commitments in resolving this issue. There has been no abuse or failures by myself as the owner that would result in the current unsafe condition. Due to this being an extremely widespread and known issue, this must be further investigated and upgraded to a full recall. Without a full on recall, unsafe vehicles will continue to be utilized on roadways, causing safety concerns to owners, passengers, and others on the roadway. Chevrolet has just refused to repair the damage due to the expiration of the factory warranty period. The vehicle was in possession of Chevrolet several times during the warranty period, but the resolution and repair was not completed. Per the TSB, this was to be completed and Chevrolet acknowledged the issue. Since not all dealerships have the ability or willingness to address this concern, Chevrolet must be put as the responsible party through a recall to rectify this, allowing owners to drive safe vehicles.
I bought this vehicle used, in February of 2019. Everything about the vehicle was checked and in very good shape. Approximately a year ago, early 2023, I was told that a bit of coating had come off the frame and was beginning to rust excessively. In January of this year during a dealership visit for repairs I was shown an area of the frame that looked like hunks of rust had fallen of, and then I was told this will turn into a major problem. My most recent visit, on March 21, 2024, I was again informed about the frame rust and was shown not only the rust problem, but large cracks in the frame that could not be repaired and is a major safety issue. I find it hard to believe a ten year old vehicle with 89455 miles can be beyond repair without this being a manufactures issue !
I am the owner of a 10 year old Chevrolet Silverado 1500 with less than 82000 miles. Chevrolet has Service Bulletins out regarding frame rust, but I was unable to have a dealership repair the surface rust for the 7 years I have owned the truck. My frame is now rusted out to the point it is not safe to operate and will cost over $15000 for Chevrolet to repair since the Service Bulletin was not resolved during the visits to dealerships for service during the Factory Warranty Period. My truck has never been abused. As Chevrolet stated in [XXX], this may be a result of a manufacturing issue. This issue is beyond a cosmetic issue and does affect the safety of the vehicle, the driver, passengers, property, and people around. This issue is not isolated to me and my truck, but many others. Thanks to this not being looked at as a safety concern I am now left without a safe method of transportation. Frame rust and deterioration needs to be upgraded to a recall, just as Toyota. The frame build is similar so has the same results. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Vineland, NJ, USA
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This truck has rust and giant holes in the frame, I'm not even sure if its safe to drive. I see that Chevy doesn't want to claim ownership of the manufacturing mistake. I can't even sell this truck because it would never pass a safety inspection. Chevy needs to be held accountable and do a recall to those of us who are stuck with the vehicles and fix their mistake. I don't even think a dealer would be able to accept as a trade in. I see other posts here that trade ins were refused due to the frame damage. YOUR AGENCY NEEDS TO DO ANOTHER OR FIRST INVESTIGATION REGARDING THIS SAFETY PROBLEM!!!
Brought truck into dealer for trade in. Dealer refused to offer trade due to excessive rusting of the frame. Dealer informed me that this situation has been prevalent in Chevy trucks due to negligence during the manufacturing process. Truck body and engine are in good condition. only 120000 miles. After leaving dealership researched this problem on line and now see that there are numerous consumers that have suffered the same fate. This is totally unacceptable and GM should do something about this to compensate their customers. GM apparently failed to treat the steel frame properly during manufacturing causing the steel to deteriorate prematurely.
The 2014 Silverado I own the frame is rusting through already! Only 168,000 miles and cleaned and maintained very regularly and the frame is rusted so badly its almost scary to continue driving! My 97 Silverado the frame is still solid as can be with almost 400,000 miles on it and my 10 year old truck with half the miles the frame is shot already? Unacceptable!!
The vehicle is now at 158,109 Mi as of January 5th 2024 at approximately 148,000 to 152,000 Mi I noticed the transmission and or the rear differential starting to slip have play and making various noises and sounds along with a jerking feeling where you would hit the gas and you could see the tachometer wind up a little bit and then when it seems the gears would catch or however it works it would jerk you forward with a bang feeling like somebody hit you from behind but there's no one back there a few times I would hit the gas to leave from a stop and merge into traffic and the vehicle would not move at all until 2 or 3 seconds had passed for the engine and transmission to finally catch up with each other or something I've noticed many recalls and problems on these Transmissions as well as the same issues on a previous Chevy Silverado 2014 I had prior to this one I'm very concerned that at some point I'm going to try and enter a traffic situation and not be able to have forward motion taking a chance on being part of a collision due to the vehicle not moving forward as required when you hit the gas pedal. I've noticed signs of fluid around my rear differential cover I continuously check the fluid in the transmission it is always fine I would like to have it checked out as the engine is an excellent motor with no obvious problems I take care of it changing the oil and Performing maintenance regularly as expected and required.
During yearly inspection the mechanic noted excessive rust on frame components and warned that something should be done-??. I am on my third Silverado and frame coating, brake lines and transmission coolant lines have had issues with excessive rust. I bought this new in 2014 and hoped they had addressed these issues-?? over the previous Silverados I have owned. What recourse do I have towards GM. The truck has 50k.
My pickup has 71,000 miles and the frame has cracks in it and very rusted out. There-??s got to be something done, I am still paying for it, I have it for roughly 2 1/2 years. Even though it is a 2014 it looks to be good shape, but don-??t llook at the frame. My mechanic will not put it on a lift because he is afraid crushing it completely. Pictures attached.
Got my truck windshield fixed from.body shop and wipers fixed the replaced fuse box but my air conditioner had been acting up before it went to the body shop when we got the truck back 2nd day having it back my wife was driving it with are kids the steering wheel Locked up service power steering popped up on screen and she couldn't steer the vehicle at all we took back to dealership twice they have cleared the code its still popping up service power steering and steering wheel locking up my truck is 2014 and is doing the same things the vehicles are doing that's in the recall and for some reason my truck doesn't have a recall
Transmission failing at 130k miles. Warning if car driving weird and then after 2 days I-??m stopped in traffic go to hit the gas and nothing. Truck wouldn-??t move. The 2015 has a transmission recall. A/C failing to work for the last 1.6 years. Inconvenience and apparently a common issue in the 2014 Silverado. Should be a recall since it-??s so common.
Rear Window Defrost Thermal- When the rear defrost is turned out it has a static/sizzling sound and smoke emitting from behind the cover. I have video proof. Now since this problem has begun, it has led to part of the back glass shattering. GM claims this to only be recall on Canadian trucks and that this exact truck does not fall into the recall category and they are not willing to cover the problem.
When backing truck up & pressing brake, it feels "spongy" or like the brake is not working right and sometimes vehicle doesn't stop. I had mechanic inspect brakes & they reported no visible issues. They recommended for me to check for a recall relating to this issue.
A D V E R T I S E M E N T S
- Atco, NJ, USA