This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Today I purchased a new set of truck tires at dave stern tire located in paterson, New Jersey.near completion the service manager informed me that one of my lug nuts split/cracked on one side, the caster cover on the lug nut came off.I observed that like has happened to my 2006 Chrysler 300 the same thing and problem-there is a safety hazard that the lug nuts can crack and come off while driving. All of those lug nuts sheered off and or rounded and costed me money to replace all of them. On my Chrysler, like now my Chevy Silverado I have to go to a certified dealer to purchase all new ones, these lug nuts cannot be purchased in a automotive store due to the certain tappered end to fit securely to keep the wheel on, in closeing this is a dealer defect and new lug nuts- are need to replace the casted covered/and lug nuts that was original equipment when this truck was purchased from dealer originally.this is a safety hazard waiting to happen.
I have a 2014 Silverado and the ac condenser just went out. I brought it to a shop and it appears they bracket has a leak and the entire condenser has to be changed. The mechanic stated that this is a known issue and after reading all the other complaints on your site it appears he was right. GM knows of this issue and has not placed a recall for this part.
Ac condenser leaking. Condensers are being redesigned and are on back order. I was told not to ask for a timeline to fix and they will not give me a loaner vehicle. I live in Florida and not having ac is a problem.
- Riverview, FL, USA
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My 2014 Silverado was just out of warranty and my A/C condenser went out. I've contacted GM and they have done nothing but say they'll pay $200 out of the $1300 estimate the dealership gave me. This part is nationally backordered, which means it is in high demand, because GM put a bad condenser in these trucks. They are doing absolutely nothing to help the customers but pay a measly portion of the bill most working class americans cant just jump up and pay. I will never buy a GM after this experience. In Kentucky the summers are miserable, and without ac it makes them that much more miserable. Bottom line, GM caused this problem, GM should fix this problem.
The truck turned off on me on the freeway and I lost control for a few seconds. Had to pay to get it towed to my house because it was at night couldn't take it to the dealer. Took it to the dealer after and they said it was my battery. I'm just getting tired of all the issues that GM has. I'm getting frustrated of taking my truck in for recalls every other month! can some one help I'm trying to get my money back.
Purchase $52,000 truck 2/14. Nine recalls on nebulous matters. At 46,000 miles and 3 1/2 years, a C began blowing hot air. Condenser is leaking. G M condenser not available - national back order. Dealer offered after market condenser for $863. Have learned the national back order involved 18,000 condensers. This many G M 2014 Silverado owners have the same problems. Chevrolet should be required to give owners some relief on this faulty truck part. There are complaints all over the country about this. I realize this is not a safety issue, but don't know where else to report this matter. Leaking so much coolant might be an environmental issue.
A/C condenser developed a crack and has failed / all freon has leaked out, have tried to work with GM and nothing but just telling us 2 to 3 months out for the part / it's 99 degrees with 70% today in South Carolina plus this is the 9th week I have nothing. The local dealership tried to step in and help because GM would not and they will not even answer the dealerships calls. I'm one pissed off consumer with no other place to turn
I purchased the truck May 2015. The ac condenser went out April 2017. It has been at the dealership and the part has some type of hold on it. Reading forums Chevrolet knows this is an issue, but is in no hurry to fix the problem. Also read that this issue is more likely to occur again. There is no reason a 2 year old truck should be having ac issues. It is very common in the specific year. GM needs to stand behind their product and make it right.
Purchased a new 2014 off the lot with 7 miles and we have had nothing but trouble with this truck. From air bag sensors going out and the dealer refusing to cover this to the seat being replaced. The rear went out and had to be replaced. The ac has been replaced twice. Both times called Chevy asking for help and was denied assistance. Seatbelt issues. Computer screen issues. Tire senor issues rattling in the dashboard. I will never own another Chevrolet product again. This is the primary vehicle my husband drives to work and back home. This truck is only 3 years old and we have actually think we have a defective product and Chevy doesn't seem to wanna help us. I hate to write the monthly note out each month paying for something that's always breaking down. I will never own another Chevrolet product.
Known GM issue with A/C condenser. National back ordered part...nearly every 2014 Silverado has has this issue, or is going to. Also known issue with radiator cracking issue....nearly all 2014's will have this issue if not already. Both my condenser and radiator has to be replaced. GM must fix these known issues
My air conditioniong started to blow hot air. I took to dealership and was diagnosed with needing a new ac condenser. Part is on national backorder with no estimated time. It is summer time and too hot to drive without ac.
The air conditioning condensers are known to be defective by GM and several local dealerships as well as local mechanics who are constantly replacing these on vehicles equipped with the 5.3L V8. This applies to all GM vehicles with this motor. Owners are unable to get this fixed as oem parts are on national back-order with no eta. The back-order is due to GM having to re-manufacture the entire inventory while overwhelming demand for these replacement condensers grows. This is a $1,100 repair including parts and labor that should not be the burden of the consumer as GM has acknowledged this is due to a manufacturer defect. In the meanwhile we have to drive with our windows down which exposes us to exhaust fumes of other vehicles and debris being free to enter the vehicle. Nothing provoked this failed condenser as I was simply driving down the freeway at a normal speed and my air conditioner quickly became warmer as the refrigerant leaked out.
The air conditioner quit working so I took it to the dealer. They ran the diagnosis on it and said that the A/C condenser has a leak at one of the welds on it. I asked if this was a common problem and they said they have seen several of the trucks with this problem. I believe there is a bigger problem because you can not get the part anywhere in the country and nobody knows when they will be available. Is there a recall in the works for this problem?
Truck started blowing warm air 2 months ago. Truck was just out of warranty at 38,598 miles. Took to Firestone repair center on 5/06/2017 to have ac checked out. They noted there was a leak in the condenser. Contacted Chevrolet customer care who opened a case and they mentioned that I now had to take the truck to an authorized Chevrolet dealer. I did that and they confirmed the Firestone diagnosis and also mentioned that the condenser is on a nationwide back-order. The temperature in the California East bay is nearing 100 degrees and expected to stay that way for some time. No work form Chevrolet regarding when the part will be available.
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- Fort Worth, TX, USA