This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. While driving approximately 35 mph, the vehicle lost acceleration and stalled. The contact coasted to the side of the road to a complete stop. The check engine and a few other warning indicators illuminated. The cabin began to fill with smoke through the vents. The contact looked under the vehicle and saw a puddle of green liquid emerging from the engine. The vehicle was towed to the dealer (sun shine Chevrolet in arden, North Carolina) where it was diagnosed that the condenser was leaking freon into the compressor, which caused it to fail. The vehicle was not repaired because the condenser was included in a national backorder indefinitely. The VIN was invalid. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
2014 Chevy Silverado lt with 27,000 miles. Noticed coolant smell near front of truck after driving it. I looked on line and found several sources complaining about the same issue with coolant leak. I took my truck into the dealership to check coolant leak. They found out the radiator was cracked and told me GM has an issue with the thermostat overcycling causing the radiator to develop stress cracks and leak coolant. My truck however was pass the 36 month bumper to bumper warranty and my truck doesn't fall under their special coverage bulletin 15829 to fix this issue for 5 years or 100,000 miles. Quoted around $900 to $1,000 to replace thermostat with a new version that will not stress crack the radiator and new radiator (same part as original) is put in the truck. So if GM knows they have a problem but will only fix certain vehicles that have the same faulty thermostat. How is this right?
Faulty air conditioner condenser. The GM replacement part is on back order and will take 12+ weeks to get. This indicates that many Silverado owners are having to replace the same part and GM should issue a recall.
I have a 2014 Chevy Silverado pick up truck. I have been extremely pleased with this truck until yesterday!!!! at 22,000 miles the truck malfunctioned twice within a short distance. The truck some what stalled with out warning and all the dash lights went crazy and truck lost power. Less than a half mile later while turning left in a cul de sac the truck went crazy, stalled, dash lit up, the steering wheel violently turned to the right as I was attempting to turn left. Immediately took it into service. 4 days past warranty expiration. Chevy/jessup auto grp won't fix it. Kevin in service said he would call me on wed at 4 with update. Thurs at 11am still no word. Dropped by service dept. For update with kevin. He said they didn't have price ready for repair. Denied coverage under recently expired warranty. When I showed him a list of serious computer malfunctions and safety issues from online Chevy truck owners he told me he wasn't interested and he had other people to tend to. He also said I dropped by without an appointment. In other words, I no longer was a priority. When asked for service dept general mgr. ---oh-he is not available. So now my low mileage truck sits with no repair, appears to be a hazard to drive, GM not standing behind nor has a fix for the computer malfunctions that has been reported widespread on carcomplaints.com, leaves me with a very expensive paper weight that I am fearful to drive. It's another ignition key GM cover up and until enough people die and the feds get involved -- it appears I am driving a truck that is a danger to the road and jessup could care less !!
- Cathedral City, CA, USA
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The condenser unit has cracked and come away for the structural housing causing the unit to leak freon meaning that the A/C does not work. This is a design fault for the 2014 Chevrolet Silverado models through GM/Chevrolet and currently there is a national back order on the part (nr. 84211191). This shows that there are a large number of people experiencing this problem and as things stand Chevrolet cannot even give me an estimate as to when the part will become available again. I feel as though this should be grounds enough for some sort of reimbursement / recall.
I purchased this 2014 Silverado pick up new. At about 20000 miles it began not starting, stopping while driving. When this happens the steering wheel is jerked out of my hands/ most of the recorded information is erased, the intrusion alarm icon is lit and must be cancelled. This has not happened at highway speed yet. I have been to several GM dealers. Complained to GM directly several times. I have many emails from me to GM and from GM to me. My local dealer has now refused to work on my vehicle. They put a computer on it and if there is no fault code they say "iif there isn't a code we wouldn't know where to start" (a direct quote) the vehicle now has 80000 miles and I have had to deal with this problem for some 60000 miles my wife and I both have cancer and must travel 233 miles one way for chemo and treatment every 28 days and I need a reliable vehicle. This truck was purchased to meet that need but has failed to live up to the hype from GM and the customer support is not satisfactory I need some help now.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at 10 mph and making a right turn, the vehicle stalled without any warnings. The contact mentioned the failure recurred multiple times. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 42,000.
Purchased new from dealer, I have already had it in for corrosion at three months, 8+ recalls. Now it won't shift correctly when slowing down (stoplight) and then taking off again. It idles rough all the time and even dies at take-offs unless I can finagle the gas pedal just right. I took it in to a great dealership, they acknowledge it idles rough, however, they said GM said that is normal. The corrosion started at month 3, and progressively getting worse. I took it back in for the corrsion and GM told the dealship I am on my own to pay for the (same location) corrsion repair, as the warranty was up (36,500 miles).
The contact owns a 2014 Chevrolet Silverado 1500. While driving various speeds, the vehicle vibrated abnormally. The vehicle was taken to the dealer to be diagnosed and inspected. The contact was informed that the motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.
The contact owns a 2014 Chevrolet Silverado 1500. While driving at low speeds, the vehicle stalled without warning. While driving at high speeds, the vehicle stalled and experienced complete power failure. Occasionally, the vehicle would start on its own. Other times, the contact had to turn the starter several times. The failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 31,000. Updated 04/06/17 lj the consumer stated the headlights and console lights would dim/flicker. The consumer stated the power failure would mostly occur at low speeds. Updated 09/08/2017
The contact owns a 2014 Chevrolet Silverado 1500. While driving approximately 50 mph, the vehicle vibrated violently without warning. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,388.
Spark plug wires in the 1st (twice), 3rd, and 6th position have become dislodged while driving, both in town and on the highway. This then causes the check engine light to illuminate, the traction control light to illuminate, and the engine to become out of balance.
Engine light and traction light came on then displayed stabilizer malfunction the truck stop while driving down the road. Difficult to steer when engine stopped. Car has stopped several times. Dealer unable to find problem with truck. This problem has been occurring with the different lights displaying a malfunction and the truck stopping for the past 2 weeks
The contact owns a 2014 Chevrolet Silverado 1500. While driving 25 mph, the vehicle stalled. The contact was able to restart the vehicle after some time. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 13,000. Updated 10/18/16
The contact owns a 2014 Chevrolet Silverado 1500. After the vehicle had an oil change, the contact discovered that oil leaked from the oil filter. The contact stated that the replacement oil filter pf63E had been installed. The original PF63 oil filter was installed and no leaking was present. After having the replacement filter pf63E installed again, oil continued to leak from the oil filter. The manufacturer's replacement oil filter (pf63E) experienced the failures on multiple occasions, but the original part had not. The manufacturer was notified of the failures. The failure mileage was 7,000.
Truck got hot and engine power reduction light came on also check engine light. Message reset when turned off and restarted but check engine light still on and truck runs hot. Power reduction was while I was on highway and truck would not go above 1000 RPM
The contact owns a 2014 Chevrolet Silverado. The contact had not experienced a failure prior to having the vehicle repaired for a manufacturer recall concerning the 4 wheel drive function ability. Also, the engine control module was reprogrammed. Shortly after the repair by the dealer, the vehicle manually shifted into 4 wheel drive when in reverse or drive and would not disengage in inclement weather. In addition, the vehicle idled roughly, shuttered, and then stalled. The vehicle was towed to the dealer for further inspection and the battery was replaced. The dealer stated that there was a faulty ground connection under the dash panel. The ground surface was cleaned and the wiring was re-grounded. The manufacturer was notified. The failure mileage was not available.
The contact owns a 2014 Chevrolet Silverado. While driving at approximately 5 mph, the engine stalled and caused the vehicle to crash into a fire hydrant. The vehicle was able to restart. No police report was filed. The contact did not sustain any injuries. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
While in motion (40 mph) vehicle will start vibrating and check engine light comes on. At times, the vehicle will stall when I slowed down or came to a stop. It happened 3 times. Dealer mechanic discovered it was a loose spark plug cable. It was reconnected 3 times. No permanent fix. Current vehicle miles = 28,000.
A D V E R T I S E M E N T S
- Hendersonville, NC, USA