This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am having issues with the steering. I keep getting a message about the stabilitrak on my truck and when I drive it the power steering just stops and I have to gain control of my truck. I would think that this should be a safety recall. Please assist with looking into this for me please.
Stabil track and Steering assist reduced warning lights go off while using turn signal. power steering, cruise control intermittently shut off causing jerking steering wheel and inability to steer. Using break and turn signal intermittently shuts off motor.
The contact owned a 2014 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked in the rear driveway, he noticed a reflection of flames, and then he noticed that the hood of the vehicle had caught on fire. The contact stated that the fire extended to the front headliner and front seats of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There was no injury sustained. There was no police report filed. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 212,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and activating the rear defroster, he observed smoke coming from the rear defroster and filling the interior of the vehicle with smoke. After a visual inspection, the contact stated that the rear defroster appeared to be hot, after which the rear window shattered. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear defroster had experienced an electrical short, resulting in a thermal event. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192265660. The manufacturer was not notified of the failure. The failure mileage was 138,000.
During a recent trip while using my turn signals the entire dash would flash off and right back on. When I exited the freeway and turned onto a small side street making a u-turn the engine died without warning and all dash lights went blank. Loss of everything including power braking and steering. Then the info center kept flashing -?? Service stablink soon.-?? On my return trip home the same message kept flashing. There are no codes set in the computer. Just all intermittent electrical issues. Unable to replicate the issues at home. The service trailer tow system also flashes once in a while. The loss of all power shutting off unexpectedly with the engine dying is a major concern.
- Reno, NV, USA
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Dash lights started flickering for multiple seconds, losing control of steering almost crashed into oncoming traffic. Park assist light warning as well. Light for park assist was off. Was in town, whipped it into the gas station best I could. Shut it off. Filled up. Restarted, everything -??normal-?? again.
Got my truck windshield fixed from.body shop and wipers fixed the replaced fuse box but my air conditioner had been acting up before it went to the body shop when we got the truck back 2nd day having it back my wife was driving it with are kids the steering wheel Locked up service power steering popped up on screen and she couldn't steer the vehicle at all we took back to dealership twice they have cleared the code its still popping up service power steering and steering wheel locking up my truck is 2014 and is doing the same things the vehicles are doing that's in the recall and for some reason my truck doesn't have a recall
ONCE DURING A HARD BRAKING MANEUVER, NUMEROUS TIMES WHEN ACCELERATING FROM A STOP, NUMEROUS TIMES WHEN IDELING THROUGH A PARKING LOT i HAVE EXPERIENCED THE IGNITION MOMENTARILY CUT OFF PRECEEDED BY THE STEERING WHEEL BECOMING JERKY AND THE STABILITRAK LIGHT COMES ON. TWICE WHILE BACKING INTO A PARKING SPACE EVERYTING SHUTS OFF PRECEEDED BY THE STEERING WHEEL BECOMING JERKY AND THE STABILITRAK LIGHT COMES ON, BUT i HAVE TO RESTART THE ENGINE WHEN THAT HAPPENS. FIRST OCCURANCE WAS JULY 26, 2023 AND MOST RECENTLY AUG. 11, 2023
When something is hit (or pot hole/ rough road etc.)stabiltrak warning and check engine lights flickers, all panel lights go out, and vehicle seems to shut down briefly because you can notice AC go warmer. This is a safety issue.
I have been getting the Reduced Engine Power message due to the drive by wire components and the truck will go into Limp mode. This is a VERY DANGEROUS event due to the fact that a driver not knowing when this will happen. I have pulled into the road many times before and have this happen, and when it does go into limp mode, you are dead in the middle of the road trying to avoid being hit by on-coming cars. It is a KNOWN issue with GM for years now and many Technical Bulletins have been sent out about it.
Vehicle door would not open with Key Fob. All the lights started flashing with a clicking sound coming from the dashboard area. The Instrument Cluster goes blank. Service Trailer Brake Message keeps going off and on with no trailer connected. Technician Diagnosed Electrical Fault Per TSB 18-NA-161. The negative battery cable showed excessive voltage drop as a fault. The Technician inspected ground #218 which was identified in the TSB as having potential for pinch under the dashboard insulation. The Technician was able to use a scope and found it to be pinched as described in the bulletin. All the issued were resolved. The electrical conditions happened on more than one occasion. This electrical problem could have happened while I was underway and is a safety issue. Chevrolet is aware of the condition and made no effort to correct the problem placing me in a posittion to be injured or killed. Also the financial impact of having to pay more than $1200 for repairs that could have been corrected by General Motors. I am not the only one having this problem.
Vehicle will start flashing stability control and starts jerking from passenger side. Along with vehicle randomly shutting off while traveling and turning back on with steering wheel slanted (wheels not aligned) and saying -?? power steering reduced, drive with care-??.
2G Onstar device has been disconnected By Onstar creating electrical code in different system including electronic brakes, HVAC Control unit, radio, amplifier, electronic stabilization and parking assistance. Onstar is part of the vehicle communication system between computer and do to disconnection is sending error code to other control unit affecting them. Spoke with Onstar representative that confirm code error B101D:31 will be present do to disconnection of the service and recommended to visit Chevrolet dealership to remove Onstar equipment. Visit a Chevrolet dealership and the service representative told me that they can-??t remove the equipment because all other computers on the vehicle are in communication with Onstar device and if removed the vehicle will stop working. Codes present from BCM are U0422 invalid data received, U1509, U0415, U0073, U0077, U0126, U0151. Service representative at dealer confirmed that Onstar will cause other problem do to error communication. Onstar device can shut down your vehicle. Electronic and computer problem can be unsafety on your vehicle. Onstar as well as Chevrolet/GM know that this is causing electrical problem but recommend to contact other shops to see if they can by pass that error and won-??t take responsibility of what their are causing to all vehicles with 2G network
Rear Window Defrost Thermal- When the rear defrost is turned out it has a static/sizzling sound and smoke emitting from behind the cover. I have video proof. Now since this problem has begun, it has led to part of the back glass shattering. GM claims this to only be recall on Canadian trucks and that this exact truck does not fall into the recall category and they are not willing to cover the problem.
I bought this truck in Sept 2017 and have had this intermittent problem from the beginning. The first time I noticed the electrical issue was while travelling on the interstate with the cruise control on. When I would use my turn signal to signal a lane change or press the power window switch, the cruise control would go off. This has been reported to the dealer and another repair shop and they were unable to replicate the problem. This electrical issue has evolved over the years to create a significant safety issue. Occasional while driving at slow speed (I have not had this problem occur at highway speed, thankfully) the warning bell and signals would start dinging and flashing error messages. The errors would advise about stabltrak control and power steering assist. The dash lights would flash and the display screen would go blank. Occasionally the truck would die completely. I lost steering control while turning onto my road and almost went into a ditch. Luckily I was going slow (10 - 15 mph) and I was able to stop in time. The truck always restarts once I put it in park and turn the ignition. I took the truck to the dealer and they charged my over $900 to "FOUND LOW VOLTAGE AND HIGH RESISTANCE FROM THE NEGATIVE BATTERY CABLE and REPLACED IT". This did not fix the problem. I have a video of this actually happening and will gladly send it to you. It is a.mp4 file
On October 29, 2022, I auto-started my 2014 Silverado on a chilly morning. I got in the vehicle approximately 5 minutes later and turned on the ignition. As soon as I turned on the ignition I heard what sounded like a gunshot and I smelled electrical burning. I then realized that the passenger side of my back sliding window had shattered. The rear defroster also smelled like an electrical fire. Upon doing research I found that this is a known issue in the 2014-2019 Silverado's which I was never notified about. I purchased the vehicle used in March of 2021 from Basil Chevrolet in Fredonia, NY. There is currently a full recall in Canada because of the dangerous issue but not in the United States. I reached out to the dealership and Chevrolet but they refuse to do anything about it. I have yet to have the back window replaced and it is taped up but available for examination.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition lock cylinder needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 15V640000 (Electrical System). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 70,778.
While driving I activated my blinker and all the interior lights began blinking and the radio cut out. While I was making the turn the electronic power steering cut out and then came back on. A short while later I was driving at a low speed in a parking lot and the truck shut off without warning. Had I been going at highway speeds this would have been extremely dangerous.
A D V E R T I S E M E N T S
- Bryan, TX, USA