This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear Window Defrost Thermal- When the rear defrost is turned out it has a static/sizzling sound and smoke emitting from behind the cover. I have video proof. Now since this problem has begun, it has led to part of the back glass shattering. GM claims this to only be recall on Canadian trucks and that this exact truck does not fall into the recall category and they are not willing to cover the problem.
I bought this truck in Sept 2017 and have had this intermittent problem from the beginning. The first time I noticed the electrical issue was while travelling on the interstate with the cruise control on. When I would use my turn signal to signal a lane change or press the power window switch, the cruise control would go off. This has been reported to the dealer and another repair shop and they were unable to replicate the problem. This electrical issue has evolved over the years to create a significant safety issue. Occasional while driving at slow speed (I have not had this problem occur at highway speed, thankfully) the warning bell and signals would start dinging and flashing error messages. The errors would advise about stabltrak control and power steering assist. The dash lights would flash and the display screen would go blank. Occasionally the truck would die completely. I lost steering control while turning onto my road and almost went into a ditch. Luckily I was going slow (10 - 15 mph) and I was able to stop in time. The truck always restarts once I put it in park and turn the ignition. I took the truck to the dealer and they charged my over $900 to "FOUND LOW VOLTAGE AND HIGH RESISTANCE FROM THE NEGATIVE BATTERY CABLE and REPLACED IT". This did not fix the problem. I have a video of this actually happening and will gladly send it to you. It is a.mp4 file
On October 29, 2022, I auto-started my 2014 Silverado on a chilly morning. I got in the vehicle approximately 5 minutes later and turned on the ignition. As soon as I turned on the ignition I heard what sounded like a gunshot and I smelled electrical burning. I then realized that the passenger side of my back sliding window had shattered. The rear defroster also smelled like an electrical fire. Upon doing research I found that this is a known issue in the 2014-2019 Silverado's which I was never notified about. I purchased the vehicle used in March of 2021 from Basil Chevrolet in Fredonia, NY. There is currently a full recall in Canada because of the dangerous issue but not in the United States. I reached out to the dealership and Chevrolet but they refuse to do anything about it. I have yet to have the back window replaced and it is taped up but available for examination.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition lock cylinder needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 15V640000 (Electrical System). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 70,778.
While driving I activated my blinker and all the interior lights began blinking and the radio cut out. While I was making the turn the electronic power steering cut out and then came back on. A short while later I was driving at a low speed in a parking lot and the truck shut off without warning. Had I been going at highway speeds this would have been extremely dangerous.
- Trempealeau, WI, USA
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Damage to fuse panel and front left speaker on driver side dash. The Antenna on top of the trucks cab has a known issue to leak. And has leaked down the front left column on top of the fuse panel causing corrosion and damage to electrical components. No evaluation has been done by a certified technician for damage. But available for evaluation per request. No warning lights present.
Steering assist warning light comes on and vehicle shut down losing ability to steer or brake, vehicle wouldn-??t start, tried to start the next day and vehicle started.Before warning light all lights flickered when applying brakes and other warning lights lit up!
Temporary loss of electric power steering assist, happens mostly at low speeds. also complete loss of power and engine Turing at low speeds. luckily was driving less than 10 MPH but had zero control of the truck and brakes did not work and ran into and curb that stopped me. The vehicle was taken into the Chevy Dealership in Covina 3 times and they said there is nothing wrong with the vehicle. There was no warnings at all, just total loss of control
Using a signal for lane changes causes cruise control to disengage, suspension messages and air bag failure messages as well as tire failure icon would all come on and when leaving the exit ramp and decelerating the engine would die and system would lock up without ability to steer. So dangerous. Then next trip all is good but the engine failing while driving has happened a half dozen times. The last incident was another engine failure during an exit from the interstate in November.
Slow Crank, and Theft Deterrent System comes on while driving and you loose power to the vehicle and stalls outs while in motion, bad negative battery cables are to blame from all our research on this vehicle from multiple online videos it is common for this year, make, model. It happened to us while driving on a highway luck was on our side and no one was around us.
Trucks electrical system will flash and blink and shut down the truck this has happened to me while driving at night on the highway it is very dangerous. Also research I have done shows there is a bunch of people having this problem and they have found that a ground has factory insulation in between the ground and the nut
The rear window defogger caught fire. It caught fire while parked next to a gas pump after using the auto start. If it had happened while driving down the road it could've caused a bad accident. It shattered the window as well so I've had to tape the back window which is limiting my view when driving. The dealership I bought it from knows about the issue. GM has already recalled 160,000 trucks for the same reason in Canada but never issued a recall for any US trucks. Nobody has inspected the component yet as I have not had the money to replace it but it is in the same state/condition it was in after the fire. There were no warning lights or symptoms. The rear window defogger comes on every time the remote start is used. I've used the remote start plenty of times before, luckily I was close to the truck when it happened to catch fire this time or the truck may have caught fire and burned completely. I want to point out the fact that GM has already issued a recall for the exact same problem I had but only for Canada trucks. They said they were investigating to see if there were any in the US that were sold but clearly there were.
TCM Failed. Caused vehicle to no longer shift through drive gears while operating. After stopped no longer able to start vehicle. Appears to be common as a result replacement parts re not available.
The power steering went out without warning. The power steering system failed without warning during operation. There was a recall for this in 2017 but my VIN number is not included in this recall.
Steering assistance failed during slow speed turn into side street. Vehicle stalled with no power to steer or brake. Engine turned off allowing vehicle to dead stick accross two lanes of traffic for opposite direction. Vehicle came to rest in parking lot nearby. Had there been vehicles in those lanes an accident would have occurred. Dash board monitor gives signals that "stability track" off and check engine have issues. In August of 2017 received recall letter from GM citing problem with EPS (electric power steering). Took vehicle to Serpentini Chevy on August 13th 2017 and they reprogramed EPS Module. Milage at this time was 20,085. They did not charge for repair. In 2017 my vehicle had no symptoms of recall. Now in 2022 this EPS problem is happening with milage 54,000 twice almost causing MVA.
For several years now, I have been receiving the notification SERVICE: Trailer Brake. I typically try to dismiss it, but on occasion, it will continue to pop up over and over and over and over again. I have never even used the trailer brake. Whe. The warning started i took the truck tk get checked they replaced everything but the wire harness and still every other day i get the warning. Thankfully it has not caused an accident yet but the warning is non stop once it starts.I looked on youtube and there are countless owners that have this same problem. It is definitely a distraction to the driver and could potentially cause a very serious accident.
As I was picking up my child from school my steering wheel and ac stopped working my steering wheel got locked. I was putting everyone-??s life at risk because I wasn-??t able to make a turn. We-??ve been searching everywhere and it seems it-??s a recall.
For several years now, I have been receiving the notification SERVICE: Trailer Brake. I typically try to dismiss it, but on occasion, it will continue to pop up over and over and over and over again. I have driven this vehicle since it's original purchase and have never even used the trailer brake. (Even though it's been titled twice - I purchased it from the company I work for.) Thankfully it has not caused any accidents. Just an annoyance. But I have been reading online that some owners have been unable to operate their vehicles due to this issue. This is not a daily driver vehicle but today was the most recent episode with the warning. I drove maybe a couple of miles total and it chimed and notified me approximately 20 times in this short distance. I looked on youtube and there are countless owners that have this same problem. It is definitely a distraction to the driver and could potentially cause a very serious accident.
A D V E R T I S E M E N T S
- Crisfield, MD, USA