This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I experience sudden and power steering loss followed by a sudden and predictable return of power steering. The duration of the loss is variable. I received a recall notice for the issue and have had my local Chevrolet dealer perform what they deemed as the necessary work to fix the issue. They told me the truck was fixed and sent me on my way. The very next day the issue returned, sudden loss of power steering and sudden return of power steering. I have returned the vehicle to the dealer. This is a serious safety issue and the dealer does not appear to be taking this serious. Chevrolet needs to do more to correct this problem.
2014 Chevy Silverado experiencing steering to lock at low speeds and jerk the steering wheel in opposite direction and various electrical malfunctions such as door locks disengaging, A/C to shut of, engine stall, gauge cluster to turn off, "stabilitrack" and "steering assist reduced". after recall was performed issue has worsened and become more dangerous. Steering was locked at 80mph on busy highway, the previously stated electric malfunctions continued to happen as well. Engine shut off or lost power many times over the course of a few minutes. All the issues continued till shut off in busy traffic and was towed to Chevrolet dealer. Chevrolet dealer found no issues and fixed nothing. GM customer service said that there is no issues to report and vehicle is not covered to be repaired. The loss of steering issues are still present and is an extreme safety concern.
The contact owns a 2014 Chevrolet Silverado 1500. While the vehicle was parked with the air conditioner activated, the vehicle overheated. The contact noticed steam coming from the engine compartment and the radiator warning indicator illuminated. The vehicle was turned off and restarted about an hour later, and there were no issues. The vehicle was taken to ferman Chevrolet tampa (9751 E adamo dr, tampa, fl 33619 (813) 623-2411) where it was diagnosed with a condenser issue in the motor. The dealer stated that the vehicle was unsafe to drive and the condenser line and unit needed replacement. The contact stated this was an ongoing issue with the vehicle and the failure occurred several times, in which the air conditioner condenser line was replaced. The dealer also stated that the air conditioner unit condenser was overworking the engine. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 48,000.
My 2014 Chevy Silverado has been giving me hard time due to that as im driving the truck out of no were turns the steering wheel left right and locks with no control of it and all the lights from the truck in and out side go out the ac turns of and unlocks the doors. The word stabilitrak and steering wheel asst come on the dash board before turning everything off and locking. And turns off the truck in the middle of the road with out letting me break. I have already contact Chevrolet but they did not help me at all. All they said was you dont have a recall youll have to pay to get the truck check? im having GM problems come on now im very upset due to that im paying my truck every month and cant even drive it comfterble only transportation I have.
The contact owns a 2014 Chevrolet Silverado 1500. While the contact's son was driving approximately 30 mph, the vehicle lost power and vibrated. In addition, the stabilitrak warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to jim browne Chevrolet (located 11300 N Florida ave, tampa, fl 33612) where the transfer case shift control module and the instrument panel cluster were reprogrammed; however, the failure recurred. The VIN was included in NHTSA campaign number: 17V414000 (steering). The manufacturer was notified of the failure and stated that a remedy part was not available for the repair. The approximate failure mileage was 35,000.
- Tampa, FL, USA
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Steering locks during slow turns, air and radio turn off, sometimes engine stalls as well during turn while steering is locking and unlocking. Happens at slow speed. Has happened to me making a U turn into traffic.
When this happens the lights in dash will flicker and radio will kick off and it says ser service stabilitytrac and it will jerk the steering wheel out of your hand and the truck will quit. The dealer put new body contro modgel but did not help it.after truck quits it takes it awhile and then it does it again this could happen anytime.I put new alternater on it but did not help because U can watch voltage gage drop.
Took my truck in Oct. 2016 to have it repaired for steering wheel shuddering and having to fight it on turns. And the truck just shutting down. Told it was an electrical problem. Well 9 months later doing the same thing. After the Chevrolet dealer supposedly fixed it. I think it is a problem when you lose control of steering and your truck just stops on turns. My truck was in motion on a city street.
This problem has happened several different times. The first time was in May 2017. As I was driving home, I kept getting a "service stabilitrac" message. About 2 minutes after the last message I was slowing down to turn and my truck completely lost all power. It went completely dark. The steering wheel ripped out of my hands and I nearly crashed head on into oncoming traffic. With all my strength I turned the wheel enough to avoid a head on collision. After I coasted to a stop, I turned the key off, then restarted it and drove home. I took it to a dealer and they told me they couldn't find a problem. For the last 3 months it hasn't happened again until yesterday. All kinds of electrical problems. Losing power, stabilitrac messages, diminished steering, loss of power brakes. I pulled into my driveway yesterday and lost all power, my door locks went up and down like three times, ac surges, radio went on and off a few times. I looked up the problem online and found that this isame problem is happening to a lot of 2014 1500 Silverado. This should definitely be a recall issue. Total loss of power while driving. Someone is going to die from this issue. Today when I was driving home I was going about 30 mph in traffic and my truck lost all power again, total blackout of all electronics, no steering or brakes, but thankfully all systems turned back on in a matter of seconds and I made it home. After looking online, it seems that someone has located the source. It is a fault at the "G218" ground point which is located under the front left dash speaker. (see youtube video, search 2014 Chevy Silverado 1500 stabilitrac problem). Seriously, how is this not a recall, total loss of power while driving.
Several times the vehicle would loose power and shut down the power steering while attempting to park or turn around in driveway.. on times, only warnings would flash up on the information display about lose of systems and the door locks would cycle. Occasionally, the turn signals would shut off the cruse control.
The contact owns a 2014 Chevrolet Silverado 1500. While driving at any speed, the air conditioning condenser did not work without warning. The manufacturer and dealer were contacted (defouwu Chevrolet in lafayette, Indiana) and stated that there were no recalls or parts available. The vehicle was not repaired. The VIN was not provided. The failure mileage was approximately 72,000.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the air conditioner failed to work without warning. The vehicle was taken to the dealer (dondelinger Chevrolet Cadillac located at 6720 pine beach rd, baxter, mn 56425; (218) 829-4787) where it was diagnosed that the condenser needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-462-8782 and stated that the parts were not available. The manufacturer was made aware of the failure. The failure mileage was 36,500.
Steering assist error, service stabilitrac error, - steering wheel jerked out of hand while turning, loss of steering. Electrical loss- all gauges and lighting blank while driving on highway
Traveling at approx. 65mph on US17 a divided four lane highway in traffic when the engine shut off with no warning which resulted in complete loss of lights, signals, flashers, horn, and the steering wheel went into locked position. I was able to safely bring the truck to a stop in the grass median. After collecting my thoughts I tried to restart the truck but there was no response and all electrical functions would not operate. About 10 minutes later while I was on my cell phone with a tow service the interior lights cam on along with the radio. The truck started up and after calling the closest GM dealer which happen to be only a few miles away I made my way to the dealership service dept. They were quickly able to identify the problem as GM had issued a service bulletin #pit5405C on this type of issue. It was caused by dashboard fabric trim being caught under a ground post during assembly that resulted in loss of all electrical service. The truck had approx. 40,000 miles at the time of the event and it seems it took either two years or that reasonably low mileage before the problem surfaced. The dealer repaired the problem by simply losing a ground post and trimming out the fabric intrusion. They were great and apologized for what they saw as clearly a defect in manufacturing. They did charge as the truck was out of the 36,000 mile warranty but said I should contact GM customer service for help with the cost. GM refused but it was only about $100 so that is not the issue. How can a company allow this problem to exist and be aware of it ( technical bulletin issued). It is a wonder that I or another motorist on the road with me was not hurt or worse. This not like a truck not starting but total loss of control at highway speed. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Electrical, get numerous warnings hood open, theft alert, air bag, transmission, horn beeps numerous all times of day evening, key fob afraid to lock doors have to reset numerous times to stop horn from sounding...pia electrical been to dealer put new battery in still problem still persists stared at 20,000 car now has 40,000 mls.
Dash lights would flicker along with headlights. When you would turn the wheel, the entire dash would go out like you turned off the key and then come right back on. Sometimes the truck would die in the road and died while turning and created near misses for accidents. When the system would come back on, it would disable the steering assist and cause the steering wheel to jerk back towards center. Took the truck to the dealer with video evidence of problem and they advised there was not recalls, service bulletins or even knowledge of a problem and wanted to charge $128 per hour flat rate to trouble shoot the problem. After doing some research at home, I found numerous issues with the same problems on forums and related back to a known ground issue under the dash that is labeled G218 where insulation or material is found under the ground nut creating a higher resistance. I was able to remove this material myself and correct the problem with no further issues. The scary part about this is, my daughter had the truck die on her a couple times in the middle of traffic and was almost in a wreck because of it. GM refuses to accept their responsibility on this when it is a GM manufacture problem.
While driving with cruise control engaged and a signal light is used, cruise is disengaged or if the windows are rolled up or down then cruise will be disengaged. This action will also cause the instrument cluster to dim when the signal is used or windows rolled up or down. If I turn the vehicle off and restart the vehicle it will clear up and may go another hour before it does it again. This is getting progressively worse and sometimes flashes a warning in the drivers information center, stabilitrak disabled and steering assist disabled drive with caution. Again if I turn the vehicle off and restart it it will work just fine for a while. This does seem to happen more when I have driven the vehicle for at least one hour. This started happening approx 6 months ago with cruise being disengaged and the dash lights dimming while using the signal lights or the window switch. The stabilitrak and steering warnings started 03/19/2017. On 03/20/2017 I had driven the vehicle about 2 miles and was pulling into a parking spot at a low speed when the steering wheel was ripped from my hands. The last incident was on April 8th while pulling a trailer with the tow haul mode engaged. I was attempting to pass a vehicle and kicked the vehicle into passing gear when the stabilitrak and steering warning both came on.
The issue has occurred on two separate occasions. On both occasions the vehicle was in drive and moving. The vehicles steering capabilities malfunctioned and complete loss of steering occurred. After researching online, there were other owners of the same vehicle experiencing steering failure as well. There is video evidence on youtube to prove that this is a serious issue that needs to be corrected immediately. See "2014 Chevy Silverado stabilitrak issues part 4" on youtube to see what exactly is occurring.
Vehicle completely shut off when coming to a stop. Loss of steering power, etc. After restarting vehicle and after about 10 miles, the error popped up stating that the theft deterrent system had kicked in and the vehicle steering jerked me into another lane on interstate 485 at roughly 70 miles per hour.. two days later vehicle would not start, but after getting out of the vehicle and re locking and unlocking the door several times, the vehicle started. Today again the vehicle would not start. System stated that the battery was low and that the theft deterrent system was now engaged. Had to jump the vehicle off to get it started again. Had battery checked and it checked out completely fine. It is my feeling that there seems to be an issues with the electrical or a ground somewhere. After reviewing this issue online, there seems to be several other vehicles out there with the same issue. Very dangerous for the steering to completely take over at 70 miles per hour.
I purchased this 2014 Silverado pick up new. At about 20000 miles it began not starting, stopping while driving. When this happens the steering wheel is jerked out of my hands/ most of the recorded information is erased, the intrusion alarm icon is lit and must be cancelled. This has not happened at highway speed yet. I have been to several GM dealers. Complained to GM directly several times. I have many emails from me to GM and from GM to me. My local dealer has now refused to work on my vehicle. They put a computer on it and if there is no fault code they say "iif there isn't a code we wouldn't know where to start" (a direct quote) the vehicle now has 80000 miles and I have had to deal with this problem for some 60000 miles my wife and I both have cancer and must travel 233 miles one way for chemo and treatment every 28 days and I need a reliable vehicle. This truck was purchased to meet that need but has failed to live up to the hype from GM and the customer support is not satisfactory I need some help now.
A D V E R T I S E M E N T S
- Ventura, CA, USA