This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought this truck in Sept 2017 and have had this intermittent problem from the beginning. The first time I noticed the electrical issue was while travelling on the interstate with the cruise control on. When I would use my turn signal to signal a lane change or press the power window switch, the cruise control would go off. This has been reported to the dealer and another repair shop and they were unable to replicate the problem. This electrical issue has evolved over the years to create a significant safety issue. Occasional while driving at slow speed (I have not had this problem occur at highway speed, thankfully) the warning bell and signals would start dinging and flashing error messages. The errors would advise about stabltrak control and power steering assist. The dash lights would flash and the display screen would go blank. Occasionally the truck would die completely. I lost steering control while turning onto my road and almost went into a ditch. Luckily I was going slow (10 - 15 mph) and I was able to stop in time. The truck always restarts once I put it in park and turn the ignition. I took the truck to the dealer and they charged my over $900 to "FOUND LOW VOLTAGE AND HIGH RESISTANCE FROM THE NEGATIVE BATTERY CABLE and REPLACED IT". This did not fix the problem. I have a video of this actually happening and will gladly send it to you. It is a.mp4 file
#1. 2 days after purchase left rear tire was replaced because of out of round #2. 11/2/21 rear brake pads and rotors were worn to the metal replaced by ourisman Chevrolet #3. 7/14 /22 front struts leaking where replaced by Eds body and paint #4. 10/11/22 rear axle pinion seal, transfer case front output shaft seal, oil pan all leaking replaced by jba Chevrolet #5. 11/3/23 front differential leak and coolant hose leak not replaced. Dealership claimed (in writing 11/25/22) upgrade to warranty to cover repairs but was denied by warranty company
While driving at highway speeds at about 73mph the rear end of the truck will shake and has caused the rear end to start to fishtail while still driving straight is the road is even slightly wet.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at slow speeds or making a turn, the electronic stabili-trak warning light was flashing and the steering wheel seized. The contact restarted the vehicle and steering functionality returned. Additionally, while his wife was driving and approaching a stop, the vehicle inadvertently shifted into neutral(N). While depressing the accelerator pedal, the vehicle failed to move. The contact stated that the brake pedal was released, and the vehicle started rolling away. The contact restarted the vehicle and the vehicle worked as designed. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 14V246000 (Steering) and 14V374000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 120,000.
Vehicle less than 150,000 miles and transmission hasn't held up. Vehicle isn't driven hard its my daily driver to work. Transmission temperature exceeding 200 degrees on a short drive, hard shifting into 1,2,3,4 gears. I have done my research looking into other people that have had this trouble and it has become a well known problem with these vehicles. Everyone is experiencing trouble from the torque converters to the gears, and clutches. Its terrible that we are spending 10's of thousands of dollars on a vehicle that will not even hold up to 150,000 miles. These transmissions needs to be recalled and replaced. I have also done further extensive research that shows that from the GM Bulletin you can find documentation that shows that the 6L80 transmissions have problems with this exact issue. This Bulletin was published in June of 2020. If GM has listed 13 different models of 6L80 transmissions in different vehicles that are having such problems. Why hasn't this been recalled to make it right to the customers who have these vehicles. We are being ripped of our hard earned money and left with vehicles that are extremely expensive to have repaired or forced to let them go back or have no option but to trade it in and still be left with lots to pay on these vehicles.
- Mocksville, NC, USA
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Transmission quit working at 125195 miles. When I called around to Chevy dealers, this is a common problem for this particular year and model. Dealer said it would cost close to $7,000 to replace with a different transmission to resolve the problem. They did not put the same make/model transmission into the truck - they put a different one due to the issues the original transmissions are having. We spent a significant amount of money to get the transmission REPLACED. The transmission needed to replace the bad one was on backorder - due to the demands. I personal feel that Chevy should have recalled the bad transmission and the cost of the repairs should have been covered by the manufacturer. I am a woman and this could have been very dangerous had the transmission quit on the highways in Portland, Oregon while commuting to or from work. Please look into this. I would like Chevy to reimburse us for the repairs we paid. I have an invoice of $4,690. Thankfully it quit a few blocks from my home. I had to have the truck towed to the dealer. That was an additional expense.
Transmission failed because of faulty torque converter at roughly 95,000 miles. Now the same failure has occurred at 115,000 miles. This type of failure is unsafe if it were to happen in heavy traffic or crossing an intersection. GM refuses to acknowledge the issue and demands a certified dealership diagnose the issue. I maintain my right as a consumer to use a private repair shop. They will not investigate any further with my report, without their service department, which is biased and a conflict, providing the diagnosis.
I was driving as I usually do, this time I was in my car I had just financed and bought 3 weeks before. There was no signs or warning lights before this incident. I was driving when suddenly it wouldn-??t go in to gear or any gear at all and realized my transmission was failing. I then drove it and tried to get to safe spot trying to avoid any crashes delays or other accidents. I was glad to be close by to a safe spot and not going at a fast speed on freeway or Main Street when this occurred and avoided an accident. My truck was then towed into the dealership mechanics and was waiting for a report and turns out the truck needs a transmission replacement. During the Transmission tear down and inspect they Found clutch assembly gear 1-2-3-4 and 3-5 reverse plates all damaged. Plates missing teeth and burnt. Excessive metal inside torque converter, and valve body. Clutch drum damaged and burnt. I am now just researching recalls for 2014 Chevrolet Silverado and realized that there is a recall for power train on transmission. Stated -??The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.-?? And the Recall consequence is -??If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.-?? By reading my experience with my trucks transmission failing and having multiple parts inside -??burnt-?? Has me wondering if my truck was part of this recall and how worse it could have been if it would have caught in fire. My dealership failed to mention any problems and stated they -??take every vehicle through a mechanical inspection and smog Saftey.-?? I can-??t believe only 3 weeks of having this truck and no warning signs and to just completely just shut off and have the transmission destroyed/burnt is a horrible experience.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal noises. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,000.
The toque converter is bad and is ruining the transmission. GM is aware of this issue and will be repairing fleet vehicles at no charge. I have a problem with this discrepancy In their policy when they are aware of this problem yet only cover the repair if your a fleet owner.
The 2014 and up Chevrolet Silverado 1500 models are notorious for electrical issues and bugs, some may have been recalled but other were not included in that recall while still having the same issues, these vehicles have major electrical system issues, from bad battery cables, down to every Control Module associated with the truck, over time salt, sand, mud, moisture disrupts certain key areas of the electrical wiring harness underneath the vehicle, General Motors knows about this but fails to recall these vehicles, it creates a very serious matter when you have no traction control, or any ABS function, along with loss of power steering assist. These control systems can be life and death when they are not working!. GM needs to address these issues and recall ALL 2014+ Silverado-??s and alike for these electrical issues relating to -??loss of communication with the ECM, BCM, TCM, EBCM, TCCM, PSCM, etc. these are costly break downs and these modules are very expensive to just throw in and hope it fixes the issue, most dealers don-??t want to trace wiring issues and will just tell the customer cannot replicate which leaves us vulnerable. Some customers state their vehicles will randomly shut off while driving, others report their truck going into -??Limp home mode-??. Nobody can seem to centralize a specific area where the problems are occurring but believe it has something to do with the material and the way the harness was made.
My truck loss of electric power steering it shuts off especially during low speed turning maneuvers. Lost and then returns then might lose temporary control of the steering wheel, increasing the risk of a crash. I have made an appointment at my dealership.
Friday November 26th after having hit a deer, my truck quit entirely. Transmission Would Shudder, and Rattle, then not engage, causing engine to Die during several attempts. I had to have the truck towed 3 times just to get it to where I could have the issue diagnosed. Gateway Transmission quoted $4200 minimum on repairs including Torque Convertor, Drive Shaft (replace w Steel not orig. alum). The repairs are completed, which now totaled $ $6,374.84 paid out of pocket. I have been without a vehicle for 60 Days. The Transmission Coolant Lines also had to be replaced. No GM notification has been received. Multiple Complaints found re same issue. I AM DEAF Phone included is a voice contact family member.
I purchased vehicle new 12/2013 and have had the vehicle to Chevy dealer after purchase due to hard downshifts and banging in transmission on shifting. Dealer claimed condition was a normal condition and would do nothing to remedy. This shifting condition stayed the same until the following event. 10/19/2021 driving northbound on I75 in Michigan at 75mph vehicle starts jerking and banging and starts losing speed. Tachometer is bouncing up and down between 1800-2300 rpm, transmission temp was 270 degrees. Vehicle is having transmission failure. I put transmission in manual mode and used 4th gear at 45 mph to limp into my destination. It was pitch dark, raining and very hard to see and I was concerned of being rear ended if I pulled off the side of the road and waited for a wrecker. The next day I drove the vehicle to a transmission shop, again using M4 to limp in as my brother in law followed behind with his emergency flashers on to alert others of a slow moving vehicle. The independent transmission shop inspected my vehicle and determined the torque converter failed and contaiminated the transmission, lines and cooler with metal shavings. They also commented they see several of these vehicles for the same problem, it's common issue they said. Mileage at failure was 124780. They rebuilt the transmission, replaced the torque converter and flushed the lines and cooler at a cost of $2755. GM should be held responsible to reimburse owners of these vehicles as they knew of these transmission issues and placed the occupants of vehicle at risk of injury or death if this issue caused a collision. I have attached documented complaint at GM when vehicle was new of clunking and banging in transmission and their answer was its a normal condition.
problem first started about 6 weeks ago. slowing down making a turn my truck would shut down without any warning. once turning left in a four lane highway. once turning into Mc Donalds jumping curb and several other times. took into dealership for a recall told them about problem. they put analizer on it showing nothing. it has shut down several times since and a light on my truck finanally came on saying it was the trucks thief deterrent system. i will be taking this into my dealership again this morning but feel you should be aware of this problem as all control of truck was loss when turning into oncoming traffic.
Vehicle will shut off while driving at low speeds. Also power steering will come on and off during turns. Happens often. Then a messege pops up on dash to lower than put up drive side window. This happens without any warning.
Vehicle starts to shake when driven above 70mph. If brakes are applied to reduce speeds from 75-70 the shaking significantly increases, but decreases to the normal shaking once the brakes are released.
A D V E R T I S E M E N T S
- Shepherdsville, KY, USA