This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 15 mph and making a left turn, when he attempted to depress on the brake pedal to the floor but failed to stop the vehicle and collided into a tree. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated he hit his head on the steering wheel and lost conscious. The contact did not seek any medical attention. The contact was able to drive back to his residence. No police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The VIN was associated to NHTSA campaign number: 19V645000 (service brakes, hydraulic). The manufacturer had not been informed of failure. The failure mileage was approximately 57,110.
In August truck was serviced for brake assist recall. Within a week I had small signs of brake issues returning ( booster noise, intermittent hard pedal). Its now the first week of August and I have a rock solid break pedal making truck not safe to drive..to put my truck back on road im responsible for $600 dollar repair.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving, the stibili-trac warning light flashed while turning the steering wheel before the steering wheel suddenly became very difficult to turn in either direction. While merging into traffic, several dashboard warning lights were displayed while the doors erroneously unlocked. The driver almost lost control of the vehicle due to the loss of power steering and power brakes. After stopping the vehicle and switching to the park position, the vehicle suddenly shutoff and could not be restarted. The vehicle was towed to the local dealer atlantic Cadillac located at 1350 sunrise hwy, bayshore, NY 11706, however, the mechanic was unable to duplicate the failure or determine the cause of the failures. The battery was replaced. The manufacturer was notified of the failure but, no assistance was offered. The failure mileage was 60,000.
While driving home, a stabilitrak warning appeared on the dash and my ac/radio began to stop but ramped back up after the dismissal. Once I got to my street, I made a left and the truck completed turned off. My steering wheel locked up, the wheel locked up, and there was no power to the vehicle. After about 3 minutes, the vehicle lights turned on and I was able to get to my driveway. I cannot imagine what would have happened if I was on the freeway. There's many other people on the web that have had the same issue with this truck.
When slowing down to make turn ac and radio go out, rpms die down, stablitrak light comes on and goes off truck stalls loose power steering. This started Aug. 10th and happens daily
- Keyser, WV, USA
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Already had the module update and brakes are still shuttering and losing pressure at low speeds. Brake pedal goes to the floor and gets super hard. This same thing was happening before the module update recall way last year.
While backing the camper into a camp site with a slight upgrade, when I moving forward to straighten the truck, the brak pedal became hard to push down. Each time I pressed the brakes, it became harder to press, and I felt a pulsing sensation pushing back up on the pedal. After several tries, it became impossible to push down on the pedal. I was moving under 1 mph at the time with nothing in my way. After backing up again, I tried it again with the same results. This truck was taken to a dealer previously for the recall listed for braking booster that required recalibrating the electronic brake control module. I believe the service either didn't work, or it created a new problem. The weather was clear, warm, and everything was dry. I have never had any other braking problems.
Recall number N192217410 and local dealer wont service. Saying it must be taken to Canada to be serviced. Service brake assist error on dic. Why send recall notice if country of use is not authorizing the recall. Is it only dangerous in certain countries?
While driving in reverse and in drive at low speeds, brakes failed to engage properly. At first I was trying to stop while in reverse to go forward. I had to press the brake extremely hard to vehicle to come to a stop. When I went forward, I experienced the same thing. Brakes did not engage properly and were extremely hard to press down to get the vehicle to stop. I stopped driving at that point because I was in a tight parking lot and didnt feel I could slow quick enough to not run into other vehicles.
There is an unintended braking during drive started to happened. Usually happens in auto and 4WD mode. The truck was in the middle of freeway of around 70 to 80 miles per hour and suddenly brakes jammed by itself. This happened more than 5 times. Checked the VIN first time through NHTSA website for VIN recall and shows 2 recalls. First one for ebcm reprogramming and second one for equipment vacuum pump replacement. Bring it to chevorlet of folsom, ca and they did reprogramming without the part replacement and told that truck is running fine. But the issue still persists. Now bring it to them and they said we dont deal with salvage titles. And just for my sake checked again for recall on NHTSA website and it shows none or might be they reported it fixed. But the issue is still there.
It started with the truck losing power when making slow speed turns into driveway/parking spot which includes loss of power steering which has caused me to almost crash several times. The power used to come back up but now it is resulting in the truck just turning itself off mid turn and not just on slow turns. It happened when I was making a turn onto a street and I was forced to muscle the truck off the side of the road- no power at all so no power steering-going about 10-15 mph. When driving with cruise control on if you use the turn signal it kicks off the cruise control. The ac will just stop and the truck will just shut off. The whole time all/any of this is happening my dash is telling me stability control is off, steering assist of off drive with care....if the dash has any power that is. The trailer brake system flashes like I am using the brakes when I am sitting in the truck door open, key out. I have unplugged that thinking it was the problem but it didn't change anything. At times it is completely random that all power almost bottoms out and comes back moments later. There is definitely something wrong and as see I am not the only one having these same issues...should investigate and offer recall and get these trucks fixed before someone does crash. My truck only has 53,300 miles on it and it has a new battery and we have checked the alternator. The date below would be when I almost crashed turning the corner and truck died.
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that there was a loud popping sound when the brake pedal was depressed. The contact stated that the brake pedal was firm requiring extra effort in stopping the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake vacuum pump needed to be replaced. The vehicle was repaired. The contact referenced the repair to manufacturer communications number: Sb-pit5361B special coverage warranty repair. The manufacturer was contacted and informed of the failure. The contact was informed that there was no reimbursement for the repair since the vehicle was not repaired by an authorized dealer. The approximate failure mileage was 62,652. Consumer stated he was denied brake coverage by the dealer, zimbrick chev san prairie, wi 53590 608-837-2500.
When on highway, when turn signal is engaged the cruise control turns off. Also at low speed, ac will turn off, brake stability warning appears and power steering goes off.
Hello I went into [xxx] today 52120 drop off my truck for recall problem with appointment with daniel [xxx] at 8;22am have had reprogramming done about a week ago. Drove a week later and felt brake pedal get really hard almost not stopping that is why I came back to have fixed around 100 called to get update nothing was told to me called again at 230pm spoke to [xxx] said will call right back 315pm still no call back finally called again and got [xxx] back on phone now at this point I just went in to see what was going on had truck all day and said not going to due repair even asked why no call back [xxx] said tech was out to lunch at this point I am frustrated I know what I felt it is my daily driver and also was sent information on vacuum pump loss on this year from recall center.well very unprofessional experience today and feel unsafe driving my truck now especially after seeing recall letters a manger came outside did not seem to care much but he did say we make money on those repairs kinda seemed like it was a joke at this point I just asked for my truck back and just wanted to get out of that dealership at least I have proof I went in for recall if something happens from [xxx] you guys definitely do not put safety first for your customers note before I went in I received a recall notice by mail on 2-27-20 I went in for reprogramming seem to be ok couple of months later I felt hard braking at slow speed then went into [xxx] again on 5-21-20 thats when I could not get them to do repair needed vacuum pump problem for brakes I do not feel safe driving my 2014 Silverado any more from [xxx] safety should be priority here [xxx] must not think the same way. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I pulled into a drive thru traveling straight ahead. When I tried to brake I heard an odd clicking noise and had a very hard brake pedal. The noise I found out later was the ABS system doing it's job because of my hard braking. I did get the vehicle stopped before hitting the vehicle in front of me. The hard brake continued as I moved through the drive thru line. Once I pulled out on to the road the and tried the brakes again they appeared to work properly. I pulled into an open lot and tried the brakes multiple times at low speed and the hard brake condition continued. My vehicle just turned over 70,000 miles and had the recall N192268490 to recalibrate the brake control module for hard braking on 3/4/2020. It's apparent that the fix GM is doing for the hard brake pedal and stopping is not resolving the issue. This is a very dangerous situation and if I had been carrying any weight or a trailer with my truck I would not have been able to stop. I am going to be replacing the brake vacuum pump which I believe will fix the issue.
My vehicle was serviced on April 14, 2020 for an oil change, tire rotation, etc. And the work was also performed for recall NHTSA campaign number: 19V645000. I had no issues with the braking system prior to this date - no increased pressure, no warning lights, nothing. After this date I noticed my brakes skipping while in reverse on an incline. I live at the top of a hill and my driveway is also a hill, so I didn't think much of it. However, I was reversing out of a slightly inclined parking spot at a local restaurant and pushed the brake pedal all the way to the floorboard and the truck was still not stopping. I managed to use the emergency brake and get the car into drive to avoid hitting a car behind me in the parking lot. Later that same day I when reversing out of another slightly inclined parking spot had to fully use my emergency brake to brake the vehicle because I could not push the brake pedal at all due to so much pressure. I took my truck immediately to the local Chevrolet dealership and was told they could not get to it that day, but that I could drive the vehicle home and bring it back first thing in the morning. I refused to drive my truck off their lot and am appalled that it would even be suggested after hearing that the brakes may or may not work. I called the next day at lunch time after I had not heard anything and was told that there was a short in the brake pump and it would need to be replaced, but the part is on national backorder. I was again told I could come get my truck and drive it until the part came in (because I told them I wasn't paying for their loaner car I'm currently driving that they will try to charge me for). I told the man in the service department he's crazy if he thinks I'm going to come get a truck where the brakes may not work. This is a major safety issue and could cause vehicle damage if not addressed.
A D V E R T I S E M E N T S
- Millington, MI, USA