This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado. The contact observed extensive corrosion on the front of the vehicle's frame. The vehicle was taken to a dealer where it was diagnosed that the frame was corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,200.
The contact owns a 2014 Chevrolet Silverado. The contact stated that the rear frame was corroded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,400.
The contact owns a 2014 Chevrolet Silverado 1500. While driving 80 mph, the vehicle vibrated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000.
Frame rust has developed on rails under bed. The protective wax coating is falling off, one section is about three inches. Rust has developed in the tubes of the frame and on areas connected to the frame. I have had the truck for about a year and about 12,000 miles. The rust has been progressively getting worse.
My 84 year old father hit a deer on the right front bumper of his 2014 Chevy Silverado ltz going 55 mph on October 30, 2014. All of the air bags deployed except for the drivers air bag. The drivers air bag did not deploy. In addition to the drivers air bag not deploying, there was structural damage to the right front passenger side bumper. My father took his vehicle to james wood motors Decatur, 2111 S hwy 287, Decatur, tx 76234, to get an estimate on repairing the vehicle. They talked him into trading his 2014 Chevy Silverado ltz wrecked vehicle for a 2015 Chevy Silverado ltz. [xxx] told my father that they would be salvaging the vehicle, or something like that, and they encouraged him to trade in his wrecked vehicle because the trade in value would be affected by the crash. Keep in mind that my father had a long relationship with them with trading in vehicles for newer ones and they knew that my father was very concerned with the trade-in value of his vehicle. They never discussed with my father the fact that the drivers air bag did not deploy. Today, I ran a car fax check on my father's crashed vehicle and the report shows: No accidents reported, no structural damage reported, no air bag deployment reported. Also, the car fax report shows a new owner from grand prairie, Texas, that purchased the vehicle on 3-36-2015. I think it's outrageous that james wood motors Decatur took advantage of my father because of his age, encouraged him to trade in his wrecked vehicle and then they turned around and sold the vehicle to someone without reporting any of the damage to the vehicle and the fact that the drivers air bag did not deploy. Someone needs to look into this. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Ponder, TX, USA
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While traveling with the vehicle cruise control set at 45mph the vehicle dropped from 6 cylinders to 4 cylinders. When the vehicle was in 4 cylinder mode and it had to accelerate the entire passenger compartment started to violently vibrate (sorry but that??S the best description I can give) almost lost control of the vehicle. This is a recurring problem Chevrolet so far has changed the tires, realigned the catalytic converter, replaced the exhaust clamps, attempted to replace the entire exhaust system. None of these have yet to resolve the problem. This occurs at all speeds with or without cruise control engaged.
I brought my truck in for a vibration problem to the dealership that I purchased it from. The truck was muddy and the dealership told me that it was from all the mud on the truck. But they did not even wash the truck and test drive it. Then I brought it into a different dealership to have it check for the same thing. They forced balance my truck and they found something so they rotated my drive shaft 180 degrees and said it was fixed. About 30 days later it started again and brought it back to be checked. They forced balance it again and found a bad tire so they replaced the one tire while the other three tire had about 12,000 miles on them. So it happened again so brought it again for the 4th time for the same problem. They again forced balanced the truck and could not pin point the problem so the service manger took a 2015 Silverado 1500 and took off the tires and rims and put it on my truck. Not didn't fix it so they put all new shocks and strouts on it and told me it was fixed and they wanted to bring the truck to my home and I declined and I wanted to test drive the truck. I drove the truck with the service manager and found that it didn't change anything.so I asked him that I wanted an appointment with the district manager of GM. So when I meet with him in the service managers office with the service manager. The first thing out of the district managers was I am here to help you and the showed his true self. Within the first 9 minutes he asked me how I would fix the problem and then he told me to hire an attorney. Because that was the only way you are going to get the truck bought make from GM. After I left the office after 9 minutes I tried to make an appointment at the dealership I bought the truck and I had an appointment the following day. The same day the dealership informed that night that they couldn't see or work on my truck I called GM customer service.
On approximately July 19, 2014, the hill descent mode failed on my 2014 Silverado 1500 as I was driving down a mountain in the state of Washington. The truck took off when this failed and I had to manually use my brakes in order to avoid crashing into any vehicles ahead. I took the vehicle in to the dealer who, and I quote 'they couldn't duplicate the concern and there were no codes stored in the system'. only four miles were put on the truck while it was in their shop. How can you possibly test this failure if you didn't drive it in the mountains? next major issue was the onstar antenna began to leak into the cab, soaking the headliner, the floor and leaking into the dash where all the electrical components are. Dealer 'didn't have the part to fix this' and it continues to leak to this day. And finally, having noticed all the posts about rust underneath this truck, I too, discovered that the 'wax' coating had deteriorated and major rust issues had developed. I have owned Chevrolet trucks for nearly 20 years and I have never, ever found them to be the piece of junk this vehicle is. The hill descent mode is a serious and potentially deadly problem. These issues have been reported to the CEO of GM in a detailed letter with pictures to prove everything that is wrong with this truck. Caution*****before you shell out fifty grand for this truck, read each and every post on this website in order to make an informed decision.
My Silverado doesn't have child door locks, and even when the doors are locked, if you pull the handle twice it opens the door. My two year old opened the door on the highway and scared us so bad we nearly wrecked. Now his car seat is in the middle but this is a very unsafe design.
While moving from a stop the truck sometimes lags in acceleration which may cause the operator to depress the accelerator further than required to enter traffic. This condition also may cause a short acceleration delay when pulling into traffic that can be unexpected by the operator. I have been surprised many times by this operator disconnect accelerating from a stationary position. After driving my new truck 900 miles I investigated the accelerator pedal assembly bracket to find that the entire bracket is not properly fastened structurally to the fire wall by design. I inspected my truck on 12/23/14 and found this problem, the accelerator pedal bracket flex on my truck looks to be ~3/4" to 1" before the electronic linkage engages. The pedal tip-in engagement has to flex the mounting bracket before the electronic acceleration switch engages. I can't believe the GM engineering and design team's would approve of such a flimsy mounting bracket for this important part of basic motor vehicle operation. I feel over time and usage that this bracket may completely fail as currently designed. I could shim and install additional hardware to correct this safety issue, but I feel this design issue should be addressed with GM before someone has a crash or worst.
When the truck reaches a speed over 35 mph the steering wheel, the seat, and the entire truck has a vibration. I live in East Tennessee. I purchased the truck in Georgia. It is about a three hour drive from where I purchased the truck to my home. On the drive home I noticed the vibration right away. I thought it may be a tire balance issue so I continued the trip home. The next day I talked with the local dealer and was informed I need 500 miles on the truck before they will work a vibration issue. When I took the truck for service a few days later I was informed that several trucks have this same issue and GM does not know what to do about the issue. The dealer balanced the tires and told me that is all they can do about the vibration. Through searching the internet and talking with other dealers I have found that may parts have been replaced with no help. Drive shafts, axle shafts, wheels and tires have been replaced and rear ends have been rebuilt. Nothing seems to help. Most dealers have worked this issue on several trucks. If this vibration is coming from any part of the drive train or suspension and the part has a catastrophic failure it can cause serious injury or possibly death.
I'm really disappointed in how my truck is rusting. It has the amount of rust that I would expect to see on a truck after 7 - 10 years. The truck's underbody including the frame is rusting everywhere. For a truck that has only 6,000 miles on it this is ridiculous. Whatever was sprayed on the frame is just peeling off in chunks. I had the dealership in anoka, main motors look at this when I got an oil change today and they agreed the rust is excessive but GM has told them to do nothing about it based on pi0281D. GM claims this is supposed to be the most rust resistant truck ever.
On Friday May 23, 2014, I was backing an empty boat trailer down my private boat launch with my new 2014 Chevrolet Silverado 1500 pickup. When I put the transmission into reverse with my foot on the brake the engine suddenly revved up, started spinning wheels, and shot down the ramp hitting three bulkhead pilings eight feet apart, finally wedging the truck into the last piling and stopping before going into the water. The incident lasted less than five seconds and my foot never left the brake as witnessed by a third party verifying the brake lights never went off. I feel obligated to report this to both Chevrolet and the National Highway Traffic Safety Administration. Had this occurred in a public parking area, serious injuries and damage to other vehicles could have resulted. An insurance claim has been made, and after repairs have been completed, the vehicle will be taken to my Chevrolet dealer for analysis for possible defects.
Severe rust over entire vehicle frame. Black paint flaking off everywhere and severe corrosion where wiring harnesses ground to frame. Wax coating almost does not exist.
A D V E R T I S E M E N T S
- Lincoln Park, NJ, USA