This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Chevrolet S10 pickup truck. The windshield wipers failed to operate normally. The mechanic stated that recall NHTSA campaign id number: 03V159000, windshield wiper motor is related to the failure. The manufacturer stated the VIN was not a part of the existing recall and that they would be liable for the repairs. The contact was concerned that if this were to occur when it was raining the driver's visibility would be reduced. The contact is also concerned of the safety risk which could result in a crash. The fuel pump also failed at 27,000 miles. The current and failure mileages were approximately 70,400.
I own a 1997 Chevy S10 and my windshield wipers just stop working. I called the dealership and corporate to find out if my truck fell under the recall you have on your site regarding this truck and they said no. It is the exact same problem reported on your site but according to them only a few of their vehicles had this problem and mine is not one of them. I am having it repaired at my own expense and the description the dealer gave me as to what failed is word for word on the recall but they say it is different.
The windshield wipers in my Chevrolet S-10 [xxx] are defective and Chevrolet refuses to fix them. They say no active recall is in effect. Driving with no wipers is dangerous and Chevrolet says it is my responsibility to fix them. Being a Chevrolet owner for more than twenty years makes me think twice about buying another one, if this is how they treat their customers. Updated 07/17/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
I received a letter from GM stating there was a safety issue with the windshield wiper motor on my 1997 Chevrolet S10 pickup. The letter stated this was not a recall and that the part should be replaced once the problem occurred. I started to experience the problem after the expiration date on the letter. I took my vehicle to the dealership to see if they could help me. I was informed that they could not. They advised that I should contact GM. I called GM on Monday Oct 24, 2005 and spoke to jeff kenly and will blechel, both of which were very rude and uncooperative with me. I asked about the expiration date on the letter, and how that date was chosen and will told me that this was a decision made by GM and that he did not have to reveal that information to me. I don't understand how a date can be put on a known defect in the vehicle. Monday morning, I was traveling down the highway doing 65 mph in rush hour traffic when my wipers decided to stop working. The rain was coming down pretty hard and it was still dark out. All of a sudden I couldn't see, I slammed on the breaks and tried to get off the road, I came very close to causing an accident which could have injured me or someone else. I have been researching this on the internet and let me just say; it was not difficult at all to find all kinds of information about this issue. I found documents from other people who have had this same problem with GM vehicles. Some have had recalls while others have not. I don''t understand how can they recall some, but not the others? I understand that on July 22, 2004 GM was fined $1 million to settle charges that it failed to conduct a timely recall to correct a safety defect. The problem involved windshield wiper failure in 581,344 trailblazers, Bravada, Envoy and Isuzu ascenders manufactured in 2002 and 2003. I just thought that you should know that this is a much bigger problem than you may be aware of. I think this should be looked into further.
The vehicle was in accident where it hit trees. On a rainy day in February as vehicle was going along at or below 55 mph. Windshield wipers failed and did not work. Driver was unable to see out of the vehicle. Driver slammed on the brakes, vehicle hydro planed, and driver lost control. Caller unsure if the windshield wipers had failed before. Vehicle was regularly maintained. Upon leaving the road and upon impact driver sustained feet injuries.
- Eufaula, AL, USA
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1997 Chevrolet S10 experiencing problems with windshield wiper motor.** answer required***. the consumer's wipers failed prior to receiving the recall notice. The consumer made an appointment to have the wiper repaired but after waiting the consumer left. The vehicle was taken back a second time but the wait was still long. The consumer request that the part be shipped to him to replaced or have the dealer replace it in a reasonable amount of time.
.while driving home from work in a very heavy down pour windshield wipers failed. Consumer tried to get truck to slow down, kost control, and had oncoming traffic on a road with no yellow line. Vehicle went across road into a yard and backwards rough a car port into a car. Consumer was cited a sthe guilty party in the accident. Insuranc ecompany raised consumer's rate by $35 a month, and Chevrolet dealer refused to help him. Consumer maintained accident was not his fault.
Intermittently while driving in inclement weather windshield wipers failed. This caused poor visibility. Vehicle was taken to the dealer for inspection. The cause had not been determined.
The windshield wiper motor failed, and windshield wipers didn't work properly. This was due to the defect described in recall 03V159000. But this vehicle was not oncluded in the recall due to VIN.
Consumer received a recall notice one year ago for the windshield wipers. The letter stated not to bring the vehicle in unless the problem existed. Consumer took the vehicle to dealer, and repairs were denied by the dealer and the manufacturer. They stated that this vehicle was never included in recall 03V159000.
My 1997 S-10 was made in 1996. I did not receive a letter or any other documentation regarding a recall 98V150001. While driving in inclement weather the windshield wipers would intermittently work. I would have to pull over to the side of the road or wipe the windshield my self. What can I do about the problem? I have over 100,000 miles on my truck.
Intermittent failure of the windshield wiper motor. Consumer found that there was a recall. The vehicle was taken to the dealer where they suggested he pay for the repair up front. The consumer paid for the repairs and is now waiting to be reimbursed.
While driving in inclement weather, the windshield wipers came on and went off on their own. The consumer took the vehicle to the dealer and the mechanic informed the driver that this vehicle was not on a recall.
Windshield wiper motor failed due to cracked solder joints on the controller circuit board. Consumer contacted manufacturer, who told consumer that this vehicle was not included in the special policy that recognized this defect.
While driving in rainy weather, after vehicle was warmed up, front windshield wipers failed. Windshield wipers worked with no problem in cold weather. Dealership was notified, but the problem was not resolved.
Front windshield wipers fail to operate on an intermittent basis. NHTSA has a recall on this or a similar problem. John L. sullivan, a Chevrolet dealer, states that the recall does not cover this item on my 1997 Chevrolet S10 pickup. I paid them to get it fixed, since it is a safety issue and I would be negligent not to do so.
The windshield wipers work intermittently and will disengage without warning while in operation. The windshield wiper motor computer board was replaced.
Windshield wipers went intermittently, and then ceased working. Dealer states not covered by recall(only 1996 S-10S covered). Charged over $400 for dealer to fix.
Consumer states that the windshield wipers do not always work, consumer sometimes has to pull on the driver side windshield wiper to get them to start working again.
A D V E R T I S E M E N T S
- Springville, IA, USA