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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
11,061 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Chevrolet Equinox miscellaneous problems

miscellaneous problem

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2018 Chevrolet Equinox Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Aug 142020

Equinox

  • 25,000 miles

A D V E R T I S E M E N T S

Vehicle was parked in the driveway. Without warning the rear windshield glass shattered completely. There were no cracks, or chips.

- Eastampton, NJ, USA

problem #19

Jun 052020

Equinox

  • 50,000 miles
The sunshade in the Equinox 2018 premier edition has an obvious issue that no one wants to address. It has broken for the second time while I am driving and sent plastic pieces flying and I almost crashed the car!

- Rochester, NY, USA

problem #18

Feb 152020

Equinox

  • 54,000 miles
The sunroof opened twice by itself, one it sat for awhile I got it closed and it has never opened again. No power as if the fuse is blown now.

- Bartlett, IL, USA

problem #17

Apr 082020

Equinox

  • 12,580 miles

A D V E R T I S E M E N T S

Vehicle dealership did general service on 04/08/2020 and reported that all 4 tires were near 2/32" with only 12,580 miles on the vehicle. Dealer stated there was a Michelin recall for these tires. I could not find one listed, the tires involved are Michelin ltx 225/60R 18 100H dot B5 14 016X 2317.

- Danville, PA, USA

problem #16

Mar 192020

Equinox

  • 31,000 miles
My car literally died out. All of a sudden the rpms went up high and it started to sputter. At one point had to push foot all the way down on gas peddle

- Pendleton, NY, USA

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problem #15

Oct 072019

Equinox

  • 10,000 miles
I was almost in a rollover accident on Oct 7, 2019. I was travelling on state highways from auburn, pa to hershey, pa at apprx 930am. Roads were damp/wet but rain had stopped. Since I purchased my vehicle, I had always engaged all safety features including lane keep assist (lka), collision alerts, etc. This was main reason I upgraded from my 2014 Equinox. On rt 183, heading up a winding mountain road, I almost lost control several times, despite driving well under speed limit. **note: My bf and I had previously complained to dealer, and even had it in for service, bc we both felt car pulled to the right on its own. We are both extremely safe, experienced, non-distracted drivers and thought something was quite odd/off. Dealer found nothing. Closer to hershey, I was coming around a bend in the road on I believe rt 743 when suddenly my car pulled me severely to the right and almost over an embankment, which would have led to a rollover crash and potential serious injury or death. By the grace of god, and great driving, I just missed a stone wall, and my "1/4 mile swerving skid back and forth ping-ponged me all over the roadway, barely avoiding mailboxes, fences, and a house. Luckily oncoming traffic did not appear until I straightened out of my skid. I called the dealer and said "my car just tried to kill me." After research, they called me back and said to turn off the lka. I have, and car no longer pulls to the right, ever. I read the manual, and buried around page 254 is a small black box warning that says to disengage lka on wet, curving roads or collisions may occur. Really???? people can die, and the warning is buried on page 254??" I have talked to other newer car owners who have had similar experiences in other cars/brands. I think these "safety features" are a double edge sword and need further research. I almost died.

- Phoenixville, PA, USA

problem #14

May 292019

Equinox

  • 24,500 miles

A D V E R T I S E M E N T S

Since picking up this vehicle on 5/29/18 I have noticed (occasionally) that there is a "grab or pull" on the steering wheel. The alignment appears to be okay, and when I had the oil changed I was told I had to make an appointment to have this checked. I was also advised that I needed a new set of tires! this was concerning to me as I had just purchased this vehicle. When the tires were replaced, I was informed that the alignment was okay. I again mentioned the "grab/pull" situation and was told it might have been the tires. After driving this vehicle, and having two other people drive the same, the situation still exists. We have all driven other cars over the same roads and have not had the same results. I am wondering if this could be a faulty sensor? I have noticed this going straight on a highway.

- Rochester, MN, USA

problem #13

Oct 172019

Equinox

  • 9,185 miles
The driver side door window shattered. I had just entered the highway and the window shattered. I didn't find an object in the car that could have caused it.

- Saint Ann, MO, USA

problem #12

Feb 012018

Equinox

  • 2,000 miles
When I am in stop and go traffic I get a strong chemical smell in my air conditioner. I took it to my dealer several times and they "could not smell it". my eyes water, and I get a headache if I drive for any length of time I have to put my windows down. Two tech did say they smelled it faintly. I gave up taking it in but I do still have the problem. I only have about 18000 miles on it and drive mostly short trips.

- Henderson, NC, USA

problem #11

Jul 162019

Equinox

  • 4,500 miles
On two occasions my transmission wouldn't engage when I shifted it from "park" to "drive." My car started rolling like it was in neutral. I slammed on my brakes and after about 3 - 5 seconds the transmission engaged and I was able to accelerate as normal.

- Sioux Falls, SD, USA

problem #10

May 222019

Equinox

  • 9,500 miles

A D V E R T I S E M E N T S

There are 2 problems which are interrelated 1) when stopped at a stop light the vehicle does not repond when the gas is applied to move forward when the light turns green. Then, the vehicle suddenly lurches into gear. 2) the "D" for drive on the dashboard flashes indicating an error code has been written to the transmission control module. When I took my vehicle in for repair because this was happening the dealership told me that there was no error code on the transmission control module so they do not have a way to diagnois what is happening and that this is a known problem and were advised by the manufacturer to not make any repairs because that may not solve the problem. The dealership indicated the manufacturer felt this may be due to a software problem and may need to complete a software update at some future point in time. However, I've seen posts from other Chevy Equinox owners with models dating back to 2014 with this same hesitancy and jerking issue.

- Traverse City, MI, USA

problem #9

Mar 012018

Equinox

  • 10 miles
Vibration in dash the more you push on the accelerator the louder the vibration gets while driving or moving

- Bonita Springs, FL, USA

problem #8

Mar 072019

Equinox

  • 18,000 miles
I took my car through a automatic car wash and after leaving the car wash..my doors would not unlock. I had to crawl out through the back of the vehicle to get out. The car would not unlock until the next day. I went through the car wash at 4pm and at 630am the next day, it finally unlocked. This is the second time this has happened and this has also happened to my daughters 2018 Equinox as well. This is a huge problem. What if her or I was in an accident....

- Germantown, IL, USA

problem #7

Apr 052018

Equinox

  • 400 miles
I was driving to work on, a two laned highway and suddenly I just hear an explpsion. The sound of what I found was a head on collision my car went into omcoming traffic. The engine and transmission were not in the vehicle at the scene of the accident. I broke my pelvis amd the seat belt cut me open. I lost consciousness and have a slight brain injury. I was traveling at 55 mph. Right before the explpsion sound my car veared to the right and I heard the road safety bumps. I corrected myself as I always would and next thing I know im in a severe head on collision lucky to be alive. Transmissioms and engines dont just fly out during an accident except at very high speeds... I believe the car was defective as I did not drive in front of another vehicle head on.

- Arnold, MO, USA

problem #6

May 212018

Equinox

  • 900 miles
2018 Equinox premier sunroof gave out on me 5 weeks after purchasing brand new. GM has had my car for 3 months and has not found a fix. It doesn't matter if the car was stationary or motion. The sunroof and the privacy screen will stop opening/closing. They have replaced all the wires and the entire sunroof and new motors and it still doesnt work. GM customer care is not working with me and says that basically they won't have a time when I will get my car back. They aren't helping me with a trade in either. The dealership is helping me (bravo at las cruces nm). But GM themselves aren't taking any responsibility when it solely is their responsibility. I have heard of atleast 8 other cases online with the same issue. Some were fixed with a computer reboot but mine cannot get fixed whatsoever.

- Las Cruces, NM, USA

problem #5

Aug 152017

Equinox

  • miles
When driving the vehicle at speeds above approx 25 mph with the rear windows open, there starts a very loud constant noise along with the roof panel vibration that causes a distrating nausea and headache, and voice modulation when conversing with passengers. You are forced to raise the windows to prevent headache. If only one window is open the noise is still present but to a lesser amount. Dealer service acknowleges but claims nothing can be done about it.

- Schererville, IN, USA

problem #4

May 302018

Equinox

  • miles
Takata recall -car engine light is coming on now on 3 separate occasions once on highway once in. Side street and then in after just starting car. Has been service now all 3 times and emu system was fully replaced. It will go into safety mode and there is a very strong smell of gas. The engine then runs high and car locks up. The car is feels like it is stressing at even 35 miles before the engine light appears. I have service paperwork from the first two services and pictures of the car in safety mode. It is currently in the service department again for the 3rd time now. Purchase the car only 5 months ago. Onstar picked up on highway 5.30.18, picked up from service then on 6.2.2018, had car for 2 hours car went back into service same day 6.2.2018 back to dealership, picked backup 6.5.2018 and then back in dealership 6.6.2018 for on going issues and still there with no resolution at this point

- Delaware, OH, USA

problem #3

Jan 062018

Equinox

  • 2,900 miles
1) fca - forward collision avoidance does not work properly. This allowed our vehicle to strike another vehicle in the rear. It intermittently will give warning of being close to cars in front of it. In the accident there was no warning from the fca 2) fab - forward automatic braking failed to work - it did not engage when our vehicle struck a car in front of it. Our vehicle was traveling 7mph which is in the specified range per the owners manual. 3) ldw - lane departure warning does not function properly. This system does not warn when our vehicle crosses over a lane marker line nor does it give a gentle assist to the steering wheel. Our vehicle was taken to dealer, and dealer ran diagnostics and took for a test drive. They claim that it is within factory specification, but agreed the systems did not appear to work as described in the owners manual or as advertised. We took a new 2018 Equinox for a test drive, anf found the fca and the ldw failed to perform properly the same as in our vehicle. This appears to be a systemic failure in 2018 Chevrolet Equinox vehicles

- Kokomo, IN, USA

problem #2

Oct 052017

Equinox

  • 200 miles
I was able to walk in front of my Equinox, in drive, (unkown to me) thinking that the car was in park.. start button is invisible when steering wheel is aligned properly and to small to see, and the lights on it are too smail. Exterior turn signal not visible in daylight. No sunscreen banner across front windshield

- Dearborn Heights, MI, USA

problem #1

Jun 052017

Equinox

  • 750 miles
While driving with two children in the car plus myself the driver on the freeway straight. The vehicle started pulling towards the right and almost causing a collision. Then the warning screen started bringing up warnings of multiple issues. The vehicle was taken in immediately and so they tried to diagnose the issues and put 200+ miles on the vehicle and the the warnings did not come back on so a few days later they said the vehicle is fine and to be picked up. While driving a week later with the kids in the vehicle the car started pulling and the warnings lights and screen warnings showed up again and was immediately taken back in and they have had the vehicle since. They escalated the issues to GM, the parts are defective is what was told and they couldn't give a eta on how soon they could get the parts. They said they would need to get the parts directly from the assemble line and it was out of their control. The tech found that the "electrical steering gear and electrical module" prongs were bent and being a brand new of the line vehicle they found the prongs were bent and the electrical steering gear and electrical module was defective. GM wanted the part back and since have been in a rental. When it was brought to their attention this is a safety issues and it was a hazard the service dept. Representative was defensive and unprofessional as well as defensive when stated this is an issue of safety and hazardous. Once the concern was brought up that it was uncomfortable and we wanted answers of what's going to happen and what about the safety of the kids while driving being uncomfortable even if fixed, he hung up. My spouse went in to talk with the manger and they couldn't give any info but to call GM and take it up with them and that they couldn't do anything but escalate the issue to GM manufacturer and gave the number to my spouse and closed the door on him.

- Gilbert, AZ, USA

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