The contact owns a 2018 Chevrolet Equinox. The contact stated that the low battery indicator illuminated, and the vehicle stalled and failed to start. Additionally, the vehicle failed to shift out of park. Roadside service changed the battery and the vehicle operated as designed. The contact called the local dealer (bob steele Chevrolet, 2800 Florida 520, cocoa, fl 32926, (321) 355-3489) and was informed that they would call him back. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was 1,000.

- Melbourne, FL, USA

2018 Equinox premier sunroof gave out on me 5 weeks after purchasing brand new. GM has had my car for 3 months and has not found a fix. It doesn't matter if the car was stationary or motion. The sunroof and the privacy screen will stop opening/closing. They have replaced all the wires and the entire sunroof and new motors and it still doesnt work. GM customer care is not working with me and says that basically they won't have a time when I will get my car back. They aren't helping me with a trade in either. The dealership is helping me (bravo at las cruces nm). But GM themselves aren't taking any responsibility when it solely is their responsibility. I have heard of atleast 8 other cases online with the same issue. Some were fixed with a computer reboot but mine cannot get fixed whatsoever.

- Las Cruces, NM, USA

I purchased my vehicle Oct 31,2017 and with in the first two months the check engine light came on at 1,400 miles. I took my vehicle into the dealership it was purchased from immediately and was told nothing was mechanically wrong and it was okay to continue driving with the light on. It eventually went out on its own just to come back on a month later, I again took it to the dealership this time to be told I needed a new vacuum brake booster pipe. After the part was replaced the dealership then told me I needed to have the brake booster pressure sensor replaced. Three days after the sensor was replaced the check engine light was back on at this point the dealership had no more answers and was reporting my issue to GM and having one of their technicians look at my vehicle. I brought my vehicle back in for a fourth time because the light continues to turn off and on intermittently and due to my knowledge of the lemon laws on a brand new vehicle GM is now interested in purchasing my vehicle back and to this day the transaction hasn't happened because I feel as though I am being penalized for their error. The light still goes off and on and I've now had the vehicle for seven months and there still isn't an answer as to why.

- New Bedford, MA, USA

I recently purchased a vehicle at feldman Chevrolet in new hudson mi ( located at 30400 lyon center drive E, new hudson< mi 48165 : 248-573-0321 ) I purchased a 2018 Chevy Equinox ( VIN [xxx] ) the week of thanksgiving 2017 I was driving the vehicle on Thursday 2/15/2018 when my solid state check engine light illuminated. I immediate hit the onstar and they gave me a code of P3055 and told me to take to the dealer within 7 days.. I was told it was a ' voltage communication ' issue and that I should be all set, it was resolved. The following 2/21/2018, while out at lunch during my work day, the solid state check engine line illuminated yet a 2nd time. This time they said my vehicle needed a new ' engine control module ' - that was repaired, approx. 2 weeks later, my " service ESC brake/ traction control came on" and would not go off, they had the vehicle a week and determined it was a ground short. Here it is 3/23/2018 and a 4th time my car is at the dealer, ESC/ traction control again. 4 times in 5 weeks my vehicle has now been in to the dealership, at 8,000 miles.ridiculous- all of this happened while driving. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Commerce Twp, MI, USA

The power locks in my vehicle stopped working. They no longer responded to the key fob, interior lock buttons, or exterior handle buttons and would not engage or disengage when shifting between park and drive. The only way to unlock the doors was from the interior using the door handles or manually from the driver door. Additionally, there is no manual way to lock the front passenger door, thus leaving no way for me to actually lock my vehicle fully while in this condition. The dealership looked at the car and said something was wired incorrectly. It has since been fixed, but I find it strange that the locks would all of the sudden stop working after a few months if it had been wired incorrectly straight from the factory.

- Butler, NJ, USA