This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver side power seat would intermittently and without warning slide suddenly forward and continue to do so even after the power seat was reversed. In some instances the seat washed pushed so far forward I could not continue safely and was forced to pull off the road. Usually after a short wait I could continue driving. The problem occurred in a number of different driving situations, highways, city streets and interstate highways. I found at least 5 bulletins issued by GM regarding the specific problem described the bulletin number is pit5608D. The bulletins were issued between 2018 and 2021.
When using the bluetooth/handsfree with my phone while driving or stationary, the radio unit with dial out a call, but when the person on the other end picks up that person can not hear me. The person will say hello several times before hanging up. This could be an issue if I had an accident and couldn't get ahold of someone to talk to immediately. The vehicle is outside of the bumper to bumper warranty 3 years/36000 miles.
After going through a car wash or driving in a heavy rain, the vehicle door locks periodically no longer function. Door lock/unlock function cannot be used either with the key fob or with direct press of the lock/unlock button on the interior of the vehicle. At one point had to climb out the back of the vehicle. If you are outside of the vehicle, the only way to unlock the vehicle is to remove the cover from the door lock and use the embedded key in the key fob. Issue will last anywhere from 1 hour to 24 hours after the car gets wet. Huge safety concern if there were ever to be an issue arising where you had to exit the vehicle in an emergency. Took the vehicle to the dealer and they were unable to duplicate the problem. I have video of the issue occurring.
Message: I own a 2018 Chevrolet Equinox, 4 cylinder with electronic steering, the vehicle has approx 27500 miles recorded. While driving I sensed a slight delay in the steering, it appears to be only a millisecond delay and does not happen all the time. In addition there are times when the vehicle seems to wonder left or right when steering wheel is not held firmly. I reported the issue to blaize alexander phillipsburg pa service mgr. And asked if there was a reported issue with the steering. Their response was no. But suggested to schedule an apt. After arriving home I searched the issues on the internet and found several reports of steering problems with 2018 Chevrolet Equinox causing near miss accidents due to the electronic control failures. After consult with independent GM certified technician it was learned that there are significant issues with electronic steering. The vehicle was inspected by the dealer this day, the results of the inspection was they could not duplicate the problem as all parameters were within spec. This condition so far has been sporadic in nature, however due to the seriousness of potential hazards deserves more attention directed to it.
I bought a demo with 7,000 miles on it in May 2018. 41,000 the sunroof and shade stopped working. 42,500 check engine light came on for electrical issues. Chevy was no help because my warranty ended at 39,000.
- Oxford, CT, USA
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The vehicles electronic stability control and antilock brake systems randomly give off service signal for the stabilitrak, hill start assist, and brake assist. This causes my doors to unlock and lock while he car is in motion and gives service engine lights. This mostly happens when the vehicle has been started via remote or Chevrolet app but recently, it is happening daily when the vehicle goes to auto stop and continues as the vehicle restarts for driving on city streets.
Date of incident: 10/17/2020. Check battery light came on and the vehicle's alert message indicated the car was in 'battery saving mode'. no previous indicators had appeared to inform that there was a battery issue. A short while later, all power to the vehicle stopped while driver was on a highway. The alternator in the vehicle went out. This has happened to enough vehicles with this alternator model that all parts stores in duluth, mn and superior, wi were out of parts. Additionally, the manufacturer has also been out of stock with this alternator, indicating that there is a flaw with this part. With such little (and inaccurate) warning, this was an incredibly dangerous situation to be in.
While in motion, seat started to move backwards. Side mirrors started to move as well making difficult to drive. I couldn't reach pedals at one point and couldn't see blind spot. I had to re arrange the seat and side mirror position while driving since I was driving in a highway. The seat settings doesn't work as well.
Driving down the road the car started to smoke under the hood area and all I could smell was burned plastic. Pulled over and got out. Not even a minute later the car burst into flames.
I purchased this vehicle I June 28th of 2018. I have had to take it into the shop at least three times with complaints of squeaking from brakes mirror alert problems trunk sticking and the suspension has gotten worse since I first started driving it I'm noticing it. Every time I complain they tell me nothing is wrong except for at the beginning of my lease it had to be taken in for repairs. I was told that the brakes squeaking is not a safety issue and it was recommend to change my brake pads and in the same conversation was told that my brakes were fine. I spoke to the manager at balise Chevy because I felt like this veichele was a lemon. I asked if there was anything they could do because I did not have time to keep taking this brand new veichele because it was a lease so they did nothing. Balise Chevy in warwick should have notes of complaints. I also took the vehicle to hurd auto mall in johnston. There was a slow leak in one of my tires and balise could not find the leak so I was told if it happens again they would submerge the tire and check that way. They sent me home the tire continued to leak air my last oil change was done at hurd automall in johnston where they did an oil change found the tire leak no problem and fixed it.
The contact's parents owns a 2018 Chevrolet Equinox. The contact stated that on multiple occasions, the vehicle failed to start without warning. The vehicle was towed to jeff gordon Chevrolet (228 S college rd, wilmington, nc 28403) where it was diagnosed with a defective computer system and repaired. The vehicle was repaired however, the failure recurred. The vehicle was then towed to westgate Chevrolet of burgaw (1320 us-117, St helena, nc 28425) to be diagnosed. The contact was informed that the computer system needed to be replaced. The vehicle was not repaired. The manufacturer had not been notified of the failure. The failure mileage was unknown.
While driving on I-95 in palm beach county Florida, in heavy traffic, I came to a stop and the car automatically shut off. This is what is supposed to happen. However, when I took my foot off the brake the car did not restart. When that happened the entire car went dead. I could not turn on the hazzard signal, I could not lock or unlock the doors, onstar would not work. I put the car in park and tried to restart the car. Nothing at all happened. I then tried to put the car in neutral, but it would not shift to neutral. I then tried onstar again, but even though the green light was on, nothing happened. I got out of the car so that if it got hit, I would not be hurt. The car was in the right driving lane of an extremely busy highway and I could not get it off the road.
Windshield was not properly sealed from the manufacture. While driving on the interstate, seats and mirrors randomly moved. At one point the seat was so close to the steering wheel, causing husband's stomach to touch the wheel. Thus causing the inability to turn and control the steering of vehicle. Mirrors moved randomly out of position, causing inability to see blind spots while driving on the interstate. I purchased this car on 5-15. This first incident occurred 5-24. The second incident happened 6-10 again while driving. The rain inside the unsealed windshield caused corrosion on electrical wiring and connections. There is corrosion also inside the body. This brand new vehicle is rusting from the inside out. There will always be issues with this car either electrical or body.
I turned on my car and the engine light was on took it to the deal they poked the gas tank flap and reset the light sensor and for now it's off. The radio media screen keep freezing on back up camera.
I took my car through a automatic car wash and after leaving the car wash..my doors would not unlock. I had to crawl out through the back of the vehicle to get out. The car would not unlock until the next day. I went through the car wash at 4pm and at 630am the next day, it finally unlocked. This is the second time this has happened and this has also happened to my daughters 2018 Equinox as well. This is a huge problem. What if her or I was in an accident....
The driver information cluster dic goes blank and flickers on and off intermittently while the vehicle is in operation. This is a occurrence that happens frequently when the vehicle is in operation and at idle/stop.
When driving at night, if you put the car in reverse then put it back into drive the radio display is real bright, light is in daytime mode. As long as you don't put it in reverse the display in in night mode. The light is real annoying when driving at night.the dealer said there is nothing they can do about it. GM tech say I will have to live with it. It is like someone shining a light in your eyes. Would like to see if something can be done about it. They said all 2018 Equinox with 7 inch screen is that way
The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle accelerated on its own while driving various speeds and when the brake pedal was constantly applied. The vehicle was taken to hoselton Chevrolet (909 fairport rd, East rochester, NY 14445, 585-662-2800) more than twice for diagnostic testing, but the failure could not be duplicated. The manufacturer was notified of the failure and indicated that a technician would be sent for further testing; however, the contact had not received a follow- up response. The vehicle was not repaired. The failure mileage was not available. Updated 11/28/18
A D V E R T I S E M E N T S
- Hermitage, TN, USA