This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car received an oil changed recently and then shortly after my engine went completely out due to having no oil. My timing chain stretched out and broke resulting in no compression to my engine. The light didn-??t even come on to indicate that there was an issue until after the car completely broke down.
I was driving down interstate and engine failed due to manufacturer malfunction Excessive Oil consumption Defect. I safely pulled off interstate to avoid injury to myself or others due to engine malfunction. There were not any pre warning lamps only post warning lamps.GM dealer determined catastrophic engine failure #2 cylinder misfire. Engine needs replaced.
my 2015 Chevrolet equinox 2.4l ecotec AWD vehicle with 102k miles had a massive oil leak in jan.2022, when it was -22 deg. f outside. The car was at work outside, and my drive home was about 7 miles. When I got home, I decided to check the oil on the dipstick and it was empty. The whole underside of the chasis was oil splattered. I added 3 quarts of oil and started the car up and oil was poring out of the rear main seal. I trailered it to a chevrolet dealer, and they said the pvc frozen up. The engine and subframe will need to come out.This was an expensive repair. This vehicle does burn oil. It does not leak oil thou. The engine oil light never came on during the ride home. I am glad I checked the oil, because the engine would have quit running on the freeway somewhere.
Fuel shut off does not work properly, extra fuel will spill out before the station's gas nozzle shuts off. Happens at every gas station, every time. Spilling fuel is a significant safety issue and environmental concern. Very surprised there hasn't been a recall yet.
Issue with oil consumption on this vehicle. Needs 2 quarts of new oil every 2-3 weeks with moderate driving. Mechanics say this is a known issue with Chevrolet Equinox-??s since 2011. The only true fix is to replace the engine and even then the problem can reoccur with new engines. I have joined a Facebook page called -??Terrain-Equinox Oil Consumption Recall-?? with thousands of members experiencing same issue. There is no assistance from dealerships to assist in covering repair costs. There was a limited recall for model year 2013 but same issues are present in 2014-??s and 2015-??s as well. There are also many complaints about on this issue on this bursa website. Looking for any assistance.
- Deforest, WI, USA
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Engine cut off while driving. Happens while driving slow or fast, side road or highway. No check engine light. Timing chain issue, $2500 fix. I've had the car 6 months, only 77,500 miles. I do not feel safe in this vehicle any more. RECALL THIS before people have to bury their families due to your faulty parts. Thank goodness no accidents resulted in my 4 experiences.
My vehicle stalled recently when I was driving slowly coming to a stop.. prior to the stall when I turned my car on it made a tick sound but drove ok until it stalled. I was able to get it started and drove home. When I checked the oil there it was empty. I was well under them time before I needed my next oil change. I had it diagnosed and was told that it was a piston and ring issue that was the same thing described in the class action lawsuit involving 2010-2013 Equinox. Because mine is a 2015 I received some cost assistance but paid $1200 out of pocket for the fix. Seems like GM knows about this issue but has not let consumers know about this safety concern. I was upset because I drive with my children who are 3 and 1. GM needs to tell their consumers about this problem.
When driving slow between 1st and 2nd gear when you get off the gas pedal and touch it again you hear and feel the clunk, as if there's play in transmission, turk conver locking and unlocking. Sounds like somethings going to brake. Other problem is thumping noise from something in fuel tank starts slow then seeds up.mechanic said sounds like fuel pump module he couldn't repeat the problem. I only hear it when I'm stopped with car running and off this could make noise when driving but the normal sounds of radio, talking would drown it out. I'm afraid if it's the fuel pump, it can shut off while I'm driving I can have an accident!
Check engine light ran scan said flex fuel sensor bad replaced now the check engine light is back on. Scan says low voltage in flex fuel composition sensor. What in the world is the problem with this Equinox. Seems like everytime you fix one thing something else go wrong. The radion has completely stopped working. The heater resistor went bad replaced it now the blower motor is bad. This car is a llemon from the front bumper to the rear bumper.. piece of junk. Everything happens right after one thing or the other is repaired....
The wipers on our Chevy stopped working. Come to find out that the ball joint rusted out. This was a known issue with the 2013 models and Chevy did not carry this recall to the 2015 to 2016 models that are also affected by this issue. Our unit is a 2016 and we just had this issue where the wiper blades stop working right in the middle of a heavy rain storm. We almost got in to a very bad car crash due to zero visibility as we was driving in a rain storm. The other issues we keep having with this car and the Chevy dealer says it's not a issue. Is when the car starts the engine vibrates and sputters a lot. An the engine delays when you need to excel going on the high way.
I have had problems with this vehicle brought to the dealers attention and was told not covered. Vehicle stalled out and I was rear ended due to issue with power train
My vehicle had turned off while driving it sputtered a bit the shut off.. I started it back up then I drove home and took it to the dealership the following day. No check engine lights or anything ever popped up to giving any warning. Dealership said it was a solenoid idk if I spelled that right. I hope its the problem
My 2015 Chevy Equinox began stalling and idling low to the point that slowing down or stopping would cause a stalling issue; going in reverse would cause a stalling issue; putting it in park would cause a stalling issue. Sometimes the check engine light would come on, but most times it did not. The vehicle maintains a regular oil change and maintenance schedule yet this problem, which was intermittent at first, began happening every time the vehicle was driven. Could not be driven due to safety concerns. Very scary in traffic!
When driving I could feel it jump as it was not getting gas.. now it stalls when I put on the gas... creating a safety hazard as I do travel highway to get to work..
The vehicle started with a check engine light. Vehicle has 46000 miles. When cold, engine stalls at random stops at a light, parking lot, drive thru. Vehicle must be put into park and restarted causing a safety hazard and driving danger. Code flashes P0011. Dealer stated vehicle needs new sensor. $300 repair. This problem should be a recall, as a stalling problem is a saftety hazard and should be reimbursed by GM. Can cause an accident in an intersection by blocking traffic at random.
In mid-December 2018, we purchased a used one-owner 2015 Chevy Equinox from a small dealership in jenison Michigan. It had about 113K miles. Less than 3 months later, in early March of 2019, the vehicle suddenly started smelling of gas, rattling, stalling. I immediately drove the vehicle less a few miles to our local mechanic. After the mechanic examined the vehicle, it was determined that the engine had failed and needed to be replaced along with a fuel pump at a cost of about $6300. We had purchased a third party warranty from preferred warranties llc through the dealership, so we thought we would be covered. The warranty company requested a more thorough examination of the vehicle to determine why the engine failed, at a cost of about $200, which would be reimbursed to us if the claim would be approved. Their adjuster visited our mechanic, and determined that since the engine had little oil, about one pint, the damage would not be eligible for reimbursement due to the vehicle being 'run on low oil.' We were floored, as the oil had just been changed in December at the dealership and was not due for a change for another 3K miles. We had put about 1K miles on it since purchase. There was never any indication while driving that there was any problem with oil consumption: No oil low warning light, no leakage under the vehicle, no smoke, no hesitation in driving. We discovered that Chevy equinoxes with a 2.4L engine beginning in 2010-2017 were experiencing excessive oil consumption with many of the complainants stating there was no indication the vehicle was losing oil. We are asking for your assistance in any way possible to recoup our losses due to the negligence of GM in their lack of informing of potential issues.
Car started rattling, shaking, stalling with no indication beforehand of any problems. It was discovered that there was excessive oil consumption, resulting in using all but one pint of oil since oil change 2 1/2 months prior, less than 2000 miles since oil change. Engine damaged and fuel pump needs to be replaced. No indications that oil was getting low, no lights, no smoke, no smell, no leaks, no hesitation. While parking car, this all occurred.
The contact owns a 2015 Chevrolet Equinox. While attempting to accelerate from a stop sign, the vehicle began to shutter while turning the steering wheel. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering pump and rack failed and needed to be replaced. The vehicle was repaired, but the failure recurred several times. The contact also stated that when adding fuel, it began to leak out of the fuel terminal. The vehicle was taken to a dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was approximately 20,000.
- Youngstown, NY, USA
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- Chicago, IL, USA