This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For a few days my car was running rough then while driving down the road about 45 mph it suddenly lost power and really began running rough. There were no warning lights, nothing. I pulled over and turned the car off and then turned it back on. It still was running rough. At this point the check engine light came on and a message popped saying the engine was running at reduced power. I drove 1/2 mile at ~ 15 mph to drop my daughter at school. At that point the car totally died. When it was taken to the shop it was found to have no oil. There was no indication that my car was out of oil or running low on oil and it probably had about 3500 miles since last oil change. My engine was ruined and now I have to purchase another motor! not happy as the car had about ~100K miles and that's low to me. And apparently there are issues with these engines so I am probably just paying to put another bad engine in!
The vehicle stalls upon going a slow rate of speed as when backing out of a driveway, driving in a parking lot, or stopping and trying to perform a turn on a city street. It can also stall on the interstate if you idle while slowed due to traffic stops. You have to turn the car off and restart the vehicle. It stalls about 3-4 times a trip. Several times a day. The check engine light is on.
The contact owns a 2015 Chevrolet Equinox. While the contact's daughter was driving 60-65 mph, the vehicle lost power and stalled without warning. Also, the engine power reduced message was displayed. The vehicle was towed to an independent mechanic who stated that the timing chain skipped a tooth and the engine needed to be replaced. The contact called parks motors (11987 us-54, augusta, ks 67010, (316) 775-6365), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 9-5381264436. The manufacturer also stated that the warranty was expired. The failure mileage was approximately 118,000.
Our 2015 Chevrolet Equinox with 62,900 miles stalled multiple times while in reverse backing out of our driveway. No engine light showing. While stopped at a traffic light on a major street and intersection, the car stalled a few times. You have to give it gas when shifting from park to drive to avoid stalling. After 1 day, the check engine light came on. It was time for an oil change so I had them check the code. It came back as bank one camshaft sensor P0011. The next day, all was fine and no check engine light. 2 days later, multiple stalls at stop lights and in parking lights when the car is going slow, starting from a stop and check engine light came back on.
- Fort Worth, TX, USA
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Camshaft position actuator solenoid this happens as soon as we turn the car on, put it in drive and begin to accelerate. It also does it when we are idling at a stop light or stop sign the engine with start to jump as if it's not reacting to the accelerator. While we are traveling down the road you can feel the car jump as if it's trying to stall itself. We have to put the car back in park to start it so if this happens while we are traveling at a high rate of speed then that could cause a major accident or something more trajic. Our car stalls when it's at idle or when we are beginning to accelerate. This poses a huge safety concern for our family as we are going to have an infant in a month. We have been doing research on this particular problem and it seems there are hundreds of others with the same issue as us. This needs to be recalled and resolved.
The vehicle started with a check engine light. Vehicle has 46000 miles. When cold, engine stalls at random stops at a light, parking lot, drive thru. Vehicle must be put into park and restarted causing a safety hazard and driving danger. Code flashes P0011. Dealer stated vehicle needs new sensor. $300 repair. This problem should be a recall, as a stalling problem is a saftety hazard and should be reimbursed by GM. Can cause an accident in an intersection by blocking traffic at random.
In mid-December 2018, we purchased a used one-owner 2015 Chevy Equinox from a small dealership in jenison Michigan. It had about 113K miles. Less than 3 months later, in early March of 2019, the vehicle suddenly started smelling of gas, rattling, stalling. I immediately drove the vehicle less a few miles to our local mechanic. After the mechanic examined the vehicle, it was determined that the engine had failed and needed to be replaced along with a fuel pump at a cost of about $6300. We had purchased a third party warranty from preferred warranties llc through the dealership, so we thought we would be covered. The warranty company requested a more thorough examination of the vehicle to determine why the engine failed, at a cost of about $200, which would be reimbursed to us if the claim would be approved. Their adjuster visited our mechanic, and determined that since the engine had little oil, about one pint, the damage would not be eligible for reimbursement due to the vehicle being 'run on low oil.' We were floored, as the oil had just been changed in December at the dealership and was not due for a change for another 3K miles. We had put about 1K miles on it since purchase. There was never any indication while driving that there was any problem with oil consumption: No oil low warning light, no leakage under the vehicle, no smoke, no hesitation in driving. We discovered that Chevy equinoxes with a 2.4L engine beginning in 2010-2017 were experiencing excessive oil consumption with many of the complainants stating there was no indication the vehicle was losing oil. We are asking for your assistance in any way possible to recoup our losses due to the negligence of GM in their lack of informing of potential issues.
Purchased my Equinox a year ago June 2019. The car was doing fine up until about the 2nd month mark I had it. The car began to have a very rough and jerky stop. I brought it to the dealer and they found nothing wrong. I got a oil change at least every month due to my job and having to drive frequently. In March I noticed my car was idling rough but drove ok. While leaving work I was stopped at a red light my car stalled and the engine completely turned off in the middle of traffic. I turned it off and restarted it. Couple days later it did it twice as I was backing out into traffic. I took it to the dealership and my car was completely empty of oil even though I had just gotten an oil change. I now have to do oil consumption test every 2K miles. My car still shifts rough at acceleration and during downshifting. I had to have my camshaft solenoid sensor replaced as well. My car has 55K miles.
On 4-14-29 my car stalled while driving multiple times. I had it taken in to a GM dealership on 4-15-19 and they stated that there was an engine oil consumption issue thru the piston rings that has caused extensive damage. There proposal was either a $3500 fix or a new engine for $7000. I called GM myself (compaint reference #[xxx]) and they stated that is a known problem and currently under investigation but that my VIN number was not included on the recall list to have it fixed. They informed me to save reciepts upon payment for any repairs I had done incase later in the future there was a recall. I was advised to discuss my issue with the customer experiece manager at the dealership for some resolution. Upon discussion with them they stated there is nothing they can do at this time as they can only fix "known" issue with permission from GM. The dealership also advised that it would be ridiculous for me to pay $7000 to have another engine added into my vehicle as this engine would more than likely have the same issues. They advised me to rent a car until I could decide what to do. The rental car was $55/day equaling to $1650 a month which is not feasible. I had to pick up my car today from the dealership as I need transportation to and from work as I work 45min away and there is not another option at this time. I was given a paper with details of work needed from dealership that I will save for future reference. On my way home my car stalled multiple times again. It does indeed turn over and restart once dead, but this poses a huge safety hazard to not only myself but other drivers on the street as well. Hope there is some resolution to this as I have read multiple complaints online from other drivers with the same car, specifically the 2.4L ecotech engine, which is what I have. Thank you for your time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving down a hill in motion and I was attempting to make a right turn. My Chevy Equinox shut off as I made the turn. My truck stopped and my back end was in the lane I was attempting to leave. The front end was on the street I tried to turn on. So I immediately tried to start the Equinox. I took four times for it to start. This has happens at least twice a week. I'm terrified to get on the local highway. Also I'm terrified to get on the interstate for fear I will get into a wreck because if my vehicle shutting off. I've had the vehicle for one year. I'm stuck with it. It's totally unsafe. The dealership refuses to return my calls. I get regular oil changes. I need them more frequently due to the oil burning so quickly. I have to check my oil on a daily basis so I can make sure there is enough oil for me to drive to work. Sometimes my vehicle shakes while I'm stopped at a red light or stop sign. I've then we'll take my vehicle to get it checked there will be oil in it. I don't understand why it shakes and cuts off and burns up oil. This is absolutely ridiculous I shouldn't have to deal with this. The vehicle is only three years old.
While at idle, the car stalled. Was able to restart the engine but as soon as I took my foot off the break and pressed the gas, the car would stall again. Had it towed to the dealership and they diagnosed it as a misfunctioning intake camshaft solenoid. Part was replaced. This same issue has been reported numerous times. This needs to be recalled before serious injury occurs. My kids were in the car with me when this happened.
Car started rattling, shaking, stalling with no indication beforehand of any problems. It was discovered that there was excessive oil consumption, resulting in using all but one pint of oil since oil change 2 1/2 months prior, less than 2000 miles since oil change. Engine damaged and fuel pump needs to be replaced. No indications that oil was getting low, no lights, no smoke, no smell, no leaks, no hesitation. While parking car, this all occurred.
Two weeks ago my car died while backing out of a parking space. I had the issue diagnosed at a mechanic, and the code came back as' P0010 - bank 1 intake camshaft position actuator electrical circuit had a fault.' Took my car to the dealership and they replace it for free. On the dealership receipt it says 'replace camshaft position actuator solenoid valve.'
Have had the car less than a year. Had it in the service shop 4-6 times for noisy breaks and squeal in the front coming from engine. Every time you put on the breaks it makes an awful noise. When you turn the car completely off it squeals from the engine. The service manager stated 'it's supposed to sound like that'
My car is a 2015 Chevy Equinox that I have driven since I picked it up from the dealer with six miles on it. On or about February 8. I started the car in the morning, after running for a few seconds it sounded like the oil was too low. I shut the car off checked the oil, found it low, I put two quarts in and started it again. I checked it again saw it was low, I looked underneath and saw oil on the ground. I towed the car to my regular mechanic, he said it was a rear main seal. During the repair he told me he was researching the car and learned that this is a common problem with this car, and while he is replacing the seal he wanted to clean the PCV system as well. I asked him to do what is necessary to repair the car. After paying over $1000 my mechanic told me that I may want to call GM or NHTSA and try to get reimbursed because this is the same system that was recalled, just a year off. My wife called GM, the person she spoke with agreed that there may be an issue and asked for all documentation, my wife was shocked when the 1st representative told her that they knew about the problem. Then told her that a senior representative will call her back the next. Today that senior representative called her back. I was home when this happened. After she explained what happened and what was done to the car the fist response she got was "since we didn't take the car to a GM dealership there was nothing they could do" she then put me on the phone and I asked him that if the GM dealer fixed it would it be taken care of." He then changed his tune telling me that it has not been established that a recall exists. However, he did say that noting can be done just because I read something on the internet. I replied that yes I was doing research, yes, I did find others are having the same problem as the recall.if others are having the same problem. Why not another recall"
I have not had this car a year yet and it stalled on me twice while I was backing out of the parking lot. Luckily there was no ca parked in front of me so I had to pull out straight to drive. I drove for maybe another 20 minutes and the car stalled on me twice while I was sitting at a red light. The car started back up and then stalled on my while I was driving on the city street. I have a full tank of gas, 46% oil in the vehicle and coolant in the vehicle. I get my oil changed every 3000 miles
I own a 2015 Chevy Equinox that PCV system failed and cause major engine damage. The day issue happened is one of the coldest days in record in the state of Missouri. The PCV system froze causing excessive pressure in the engine cause the rear main seal to blow. Once this happen the car start to loose excessive amounts of oil which lead to the engine damage. There is not a oil pressure gauge in the car so there was no way of telling if there was no oil pressure, only a oil light in which it did not come on. How I found out I had the issue is when the engine started hammering. I shut off the engine quickly and had it rolled back to GM. Where I was told that my engine is no good and I need a new one, which cost 7700 to fix. My car had the same issue as describe on the GM 14882 bulletin but still no help with the cost. After speaking with the service manager he tried to get good will warranty since im over my 100,000 mile warranty.but still no help, I have to pay for the engine my self because I still have the loan through gmac. The worst thing about the issue is that the service manager told me that this is a known issue and only certain cars are covered on the bulletin and that the bulletin only ties to the VIN on the car. Well reading up this is a huge issue and so far there are more complains then recall fixes. Someone needs to do something about it.
Car shuts off while driving. Engine light came on and when slowing down or the car has stopped in traffic on the freeway or at a red light the engine shuts off. Took the car to the shop and unable to determine the issue. Will return it to the shop again for a more thorough inspection. This happened multiple times while driving to work.
A D V E R T I S E M E N T S
- Cedar Hill, TX, USA