This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 31, 2019 while driving in a heavy rain storm my wipers suddenly stopped in the upmost position causing zero visability on a busy road. After getting safely off the road I tried moving the wiper blades and can hear clunking when they move. The linkage has separated at the bushing. This is a very dangerous defect that needs to be resolved by GM.
Wipers stopped functioning while driving on a city street. This was during a heavy rain storm and visibility was completely reduced to nothing which nearly resulted in a collision with a semi and several other vehicles as there was no lane to pull over in.
On May 10 2019, while on vacation, I was driving thru rain on a 4 lane heavily traveled road. My wipers suddenly stopped working in the upmost position. I pulled to the side of the road as safely as I could, while turning the wipers on and off with no response. Since I was traveling alone, I sat and collected myself while waiting for the rain to subside. When I could I got out and gave the wipers a push, hoping they were "stuck". they went down and stayed. While the rain had slowed but not stopped, I made my way slowly about 5 miles to an auto zone. There they checked my fuses and relay switches which checked out fine. I was 4 hours away from home and within a large weather front. The auto zone people advised me to "rainx" my windshield, which I did. I then drove 36 miles to the nearest motel in West point miss. I had to stay the night as the weather front passed. After watching the weather radar, I left West point miss. At 4:45 a.M. on Saturday morning to attempt to miss the next rain event predicted to arrive around 9:30. Thankfully I arrived home at 9;00 a.M. during sprinkling raiin. The auto zone employees had told me there was a recall on 2015 Chevy Equinox and upon arriving home, I called my dealership. My VIN # was not one that was in the recall. But upon researching this issue, I found my problem is not an isolated incident and many 2015 Equinox owners have experienced this same extremely dangerous situation. As any time the wipers are needed in driving, to not be able to rely upon them is extremely frightening and dangerous. I feel GM motors is taking their car owners safety very lightly. Since I have owned numerous vehicles since 1972, and this being the first GM product I have ever owned. I will definitely have to take GM's lack of concern into consideration when purchasing my next vehicle.
While in motion and driving during a rain storm, I had the windshield wipers operating when all of a sudden they get stuck and stop working. Nothing collided with them, they simply stopped on their own. I could hear the motor that operated the wipers still functioning, but the wipers themselves wouldn't move. I searched on google and on youtube and this seems to be a common issue with this car model and this isn't the first time it has happened to this vehicle either.
While driving across the bay bridge, near baltimore, md. My windshield wipers stopped working! I was driving in a rain storm on the highway, and luckily for me, I was able to stick my arm out the drivers side window and manually move the wiper, back and forth, about 6 inches. The traffic was terrible and it took about 5 minutes before I could work my way to an exit. I took the vehicle to a Napa repair shop and the owner told me that the windshield wiper motor assembly was broken. Up to this point, I never had any problems with the wipers. I was able to drive to lewes, de. Where I was headed initially, using my left arm to keep the windshield visable. The rain stopped about 40 minutes later. I took the vehicle to coastal towing, Inc. To get it fixed the next day. The owner there told my the Chevy has had problems with the design on the assembly (2-part) and are re-engineering a single part assembly. It cost me $350.98 to get it fixed! I could have been killed, or worse, killed someone else. A recall should be issued on this immediately!! (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Chesterland, OH, USA
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Traveling on the interstate during a torrential rain storm. The wipers were on high speed. The wipers started to run erratically. Bounced a few times on the windshield breaking it. Then the wipers came to rest hanging off the drivers side of the vehicle. This failure of an essential safety system should be analyzed. Due to luck or driving skill this equipment failure resulted in no accident or injury. The dealership replaced the windshield wiper motor at my cost.
While driving in downpour, my windshield wipers stopped working. Driving 65 on the highway in a downpour with no wipers is dangerous and I almost crashed a few times. The motor was fine. It was the assembly transmission that kept popping off the motor that was the problem. When I had it replaced, the mechanic showed me, it slipped off so easily, it's nuts that it lasted the 2 years I've had the car. There is a recall for this in can, why not in the us" I had my children in the car. We could have crashed and seriously been injured or killed. Again, the part did not break. It simple malfunctioned. It's a ball/joint type system. Must be better. Do better Chevy. I defend your brand daily. Don't make me regret it. Just do better. Then I call Chevy about replacing - I'm told it will cost upwards of $600. To replace a faulty part"! this can't be normal wear and tear. I had my 4 year old VW jetta for 10 years (14 year old car) before I sold it and didn't have to worry about the wiper blades or assembly once. I didn't even know it was a thing until this happened. Very sad. I hope you recall this part asap. People can seriously be hurt. Try driving in a downpour and have no wipers, while on the highway with your kids in the car.
Driving in the rain today and the wipers just stopped working and would not work. I had to pull over and turn off the car to see if they would come back on, but they wouldn't it was raining really hard this could have been bad
During a heavy rain, the driver side wiper suddenly swung past the stopping point of the edge of the windshield and forced the wiper motor arms and bushings to break apart. The force destroyed the bushings and bend the motor arms as well as stripped the threads between the wiper motor mount and the wiper arm
The windsheild motor broke while using wipers. It was repaired using a GMC part and the wiper motor broke again. Repaired were the ball joints in the wiper module I was driving on a interstate at the speed of 70mph when the wiper motor quit working. I had to pull to the side of the road and wait for the raid to stop. The rain was heavy.
Car was parked, started motor, it was raining, started wipers, could hear the wiper motor working, wipers failed to work, had to take it to a dealer, cost to repair $283, seems like this is starting to be reported more, should be recalled as mentioned in other complaints
Driving about 40mph in heavy rain with wipers on. It then sounded like I hit something in the road. I then look to notice my wipers was no longer working. I am finding this is happening with many 2015 Chevy Equinox. Why the customer have to pay to have it fixed.
I was travelling on the highway at 60 mph in heavy rain when my windshield wipers suddenly shut down and would no longer work. I was able to safely slow down and stop, but this could have ended much differently as I was unable to see anything! this appears to be the same problem as many have reported with the bearings on the wiper transmission corroding and coming apart.
The contact owns a 2015 Chevrolet Equinox. While driving 60 mph in the rain, the contact attempted to adjust the wiper speeds. After doing so, the windshield wipers detached from the vehicle. The vehicle was taken to walker Chevrolet (3940 carothers pkwy, franklin, tn 37067, (615) 538-5184) where it was diagnosed that new windshield wipers needed to be installed. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 80,600.
My wife and daughter were driving 70 mph on I-75 expressway on Thursday evening (18apr19) during the evening rush hour. Is was raining very hard. The vehicle wipers were set on high-speed and all of a sudden the wipers traveled past their normal range. The wiper system failed in the extended travel position. The vehicle was in the left most lane of the expressway, so my wife decided to pulled over to the left side of the road. She had very limited visibility because of the heavy rain. She eventually decided to exit the expressway, which required her to cross (4) lanes of heavy traffic before getting to the expressway exit. She parked the vehicle in the closest parking lot and called to be picked up. My wife and daughter were really lucky. Losing one's wipers during a thunderstorm, while driving on an expressway, is a really dangerous situation to be in. Thank goodness nothing really bad happened.
My windshield wipers stopped working completely on a rainy day. It began to rain. I pulled into a gas station, stopped, and turned my wipers off. Preparing to leave the gas station, I turned the wipers back on after I turned the car back on while I was still parked. The wipers went up one time, they stopped in the upward position, and never started back working. During the time that I have had this vehicle, the wipers would go so hard that the wipers would go past the stopping point on the drivers side, as if the driver side wiper was going to go off the side. The wiper would make a noise like it hit something. This even occured on the lowest setting for my wipers. This incident occurred last night and it is still raining with thunder so I have no pictures.
Takata recall both front windshield wipers suddenly quit working while driving in the rain at highway speeds of up to 70 mph. This is a safety hazard and could have caused an accident.
My wipers stopped working, getting stuck all the way to the left side of the windshield while driving in the highway, in the middle of a rain storm. It was very difficult to try to get to the shoulder on the right hand side being that I was on the left lane. Thankfully, I was able to pull over safely.
A D V E R T I S E M E N T S
- Ashville, OH, USA