This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a new 2014 Chevy Equinox with the base 2.4L engine at David Maus Chevrolet in Sanford Florida My car suffered a sudden, premature engine failure on August 2024. even though we have religiously changed the oil every 3,000 miles My car is at 152000 miles stop working and unfortunately and the engine cost repair is near around $3000. Not including labor. I was told by my mechanic the Equinox has has a recall on burning oil however was 2011 to 2013. Seems as chevrolet still has not fixed this problem. My Vin # was not in a class action suite of recall. I need help for Chevrolet replace the engine on my car
Car can not hold oil. It uses a lot of oil. Plus the engine went out due timing chain belt and clogged pcv valve. Costing thousands of dollars. Plus I-??m locked in car payments for a vehicle that has known issues.
Timing chain failure while driving due to excessive oil consumption that General Motors and mechanics/dealerships are well aware of. In between oil changes, oil is known to have burned 2-3 quarts leaving not enough oil to be pumped on to the chains and rails which leads to unknown failure. No "low oil" indication of the vehicle. Just about every one of these engines that are manufactured are having the same issue and GM has yet to resolve this.
The contact's brother owns a 2014 Chevrolet Equinox. The vehicle was experiencing excessive oil consumption. Additionally, the contact stated that while the driver was driving at an undisclosed speed, the vehicle made an abnormal rattling sound and stalled. There was no warning light illuminated. The driver was unable to pull to the side of the road. The vehicle was towed to the residence, where an independent mechanic inspected the vehicle, and informed the contact that the timing belt or the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Oil consumption issue with no warning and no indicator lights. I get regular oil changes and was never told I was ever low on oil. Engine was running with no oil and cause pistons to misfire and vehicle began stalling with my young children in the vehicle. Piston damage has caused metal shavings to enter engine and engine now needs to be replaced with 61,000 miles on the vehicle. My safety and my children-??s safety was risked with no warning and no indication there was any issue, which could have resulted in an engine fire. Two different repair shops said this is a common issue with the equinox and has been involved in class action lawsuits in other states for models 2008-2017. I have called the dealership which resold the vehicle to me used knowing there was an issue and didn-??t disclose any information regarding this and they have refused to do anything for me except for so the repairs and have me pay out of pocket because they say there is no issue large enough for a recall.
- Sterling Heights, MI, USA
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The engine suddenly lost power and by the time we got it home it was knocking really loud. We just had it serviced a few months before for oil change and tune up. When I checked the oil it was completely empty no low oil light or anything came on there were no oil leaks. When we contacted the garage they informed us that there has been problems with the engine burning excessive oil. I looked it up and seen there is litigation for this same engine for same issue in different states.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with a failed timing chain. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle made an abnormal sound. The contact stated while her daughter was driving approximately 25 MPH, the vehicle made an abnormal sound. The contact's daughter pulled into a parking lot, where the vehicle made an abnormal clunking sound and stalled. The contact stated that her daughter attempted to restart the vehicle; however, the vehicle jerked and failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was stopped, and the vehicle was parked at a local shopping center while shopping. Upon returning to the vehicle, the contact's wife attempted to start the vehicle, however the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with a failed timing chain. The contact was informed that the timing chain needed to be replaced. The contact also stated that on several occasions while the contact was driving, the vehicle stalled and lost motive power. The contact stated that he was able to restart the vehicle and drive to his destination. The failure had been reoccurring for approximately six months. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. The VIN was unavailable.
The motor burns oil really fast I go through about a quart a week there are problems with motor I've had my mechanics check it out and they say that the rings need to be replaced but also I've been reading in and everybody's everybody else has your same year models have the mechanics that said that the wrong pistons and rings are in the motors which is why we are burning so much oil I have kept up on the maintenance I've done everything I was so sweet doing but it's going it's damaging the motor having the wrong parts and motor
-??Check engine-?? light came on recently (September 30th) accompanied by a rattling noise and smell of something burning inside the vehicle. Stopped at O-??Reilly-??s Auto Parts to have them pull the code before heading to auto shop. Code pulled was P0014 stating issue with exhaust camshaft. Took vehicle to Techway Automotive shop for diagnostic and let them know the code that was pulled at O-??Reilly-??s. Mechanic completed diagnostic and stated vehicle is consuming oil rapidly causing the engine pistons to -??come apart-??, specifically the piston rings and seals due to the high oil consumption and that the engine will give out sooner or later, worse case scenario the engine will blow or will cause a fire. Mechanic stated this is a common issue with these vehicles and it cannot be repaired, only complete engine replacement will -??fix-?? the issue but would still require frequent oil level checks every 1000 miles or less. Burning smell and loss of power is very concerning to myself and passengers safety. I have found multiple accounts from others with the same year, make, model and engine type dealing with the same issues or worse. Several have already experienced the worst of it which is their engine catching fire. I was unaware of this being an ongoing issue until it happened to me and I started finding all of these other accounts of the same issues but no sign of recall for this vehicle even though there appear to have been recalls and class action suits filed for older and newer vehicles of the same make and model with similar issues. This needs to be addressed and repaired or fully compensated by the manufacturer since they have been aware of this problem since their 2010 models.
Purchased car used in April 2020. Noticed the first month issues with oil consumption. In December 2020 the dealership replaced the motor with a -??new-?? motor and the car also needed a new catalytic converter. Warranty on -??new motor-?? was 3 month or 3,000 mile warranty. Car mileage was 121,000 when motor was replaced. Now motor is at around 150,000 and motor stopped while driving. Everything in the car completely shut down on me while I was on the road. Both motors would consume all my oil within 1,000 miles. No one could tell me where the oil was going or what was continuing to happen to the catalytic converters. Purchased a brand new motor with 0 miles on it for $5,800 not counting cost to have it installed. Also had to purchase another catalytic converter. Since I have purchased this car no low oil light or anything to warn me about the oil has never came on in the car. One time 700 miles after changing the oil, I checked the oil on my own, no lights or anything, and there was not a drop of oil in the car. This car is dangerous. People need to be warned before they purchase one that there are no warnings on the oil or the motors. This car has been a nightmare since I purchased it and I-??m stuck with it because of being -??upside down-?? on the vehicle and having to pay out of pocket for so many repairs.
My car is sucking my oil extremely fast and my gas Mileage sucks I'm in and out of the shop several times for the same thing because my car likes to jerk me around. Ever since I got it in 2021 one, now it's 2023 and still to this day. It doesn't, they? Can't find out why. It's a big safty issue does it even going 70 on the freeway
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart and was later towed to an independent mechanic to be diagnosed. The contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and the manufacturer were not notified of the failure. The failure mileage was 106,000.
My vehicle has all symptoms of the timing chain slipping or being loose. Just as millions of others who owns a chevy equinox with a 2.4 motor. Drives like crap, stalls out unexpectedly, which is very dangerous, exhaust fumes enter cabin of vehicle, toxicity to lungs. Extreme fuel intake consumption, erotic idle issues, extreme oil consumption all these issues have progressively gotten worse. This is very much a safety hazard in more than ONE way! GM needs to be held responsible and FIX THEIR problem selling such faulty and pitiful parts to their customers. After this I will NEVER own a chevy again. HIGHLY disappointed! Fixing a timing chain issue is NOT cheap, nor should it be the responsibility of any chevy equinox owner seeing as how there are so many other people who share the SAME issue, like duh. obviously, this is a manufacturer defect. HOW HAS THIS NOT BEEN RECALLED YET"?????? This issue is a safety risk hazard to the customers of this vehicle. Obviously, the timing chains in these 2.4 motors of all years of equinox's are defective and GMC are the ones who need to be held responsible and fix THEIR mistakes, this is ridiculous, how has a recall not happened, there are millions of people with the SAME COMPLAINT??"
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving approximately 65 MPH, the contact noticed that the tachometer was elevated to 4,200 RPM. The contact had not depressed the accelerator; the contact removed her foot from the accelerator pedal and heard an abnormal sound like air rushing into the vehicle coming from the engine compartment. The contact stated that the instrument cluster needles went to zero and then started fluctuating. The contact stated lost motive power with the accelerator pedal being depressed. The contact stated that the check engine, stabili-trak, and service power steering warning lights were illuminated. The contact stated that the failure had occurred several times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 155,632.
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving 60 MPH, several unknown warning lights illuminated, and the vehicle made an abnormal popping sound and lost motive power. The contact was able to coast the vehicle to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed that the timing chain link had fractured due to low oil pressure, and the engine needed to be replaced. The contact stated that the dealer had completed an oil change on the vehicle a month prior to the failure. The dealer also informed the contact that there was no oil sign of an oil leak. The vehicle was not repaired. The manufacturer was notified of the failure and advised the dealer to cover the labor fee while the contact would cover the cost for the engine repair. The dealer informed the contact that the labor cost could not be covered because the failure was a manufacturing defect. The failure mileage was approximately 180,000.
In late March 2023, my wife's 2014 Chevy Equinox was take to a store, and when she returned the car was dead and would not start. Not a single warning light or indicator went off on her way there. She called our local mechanic, who towed it to their shop and after diagnosing the problem told her the engine was dead from burning up every bit of oil in it. We have tried to 5 months to write and talk with Chevrolet/GM for assistance and got nothing but "we're sorry". At their direction we tried to take the vehicle to the closest Chevy Dealer to get their official diagnosis, but they never returned our calls. MY wife needed a vehicle to get to work, her vehicle booked out at $10-12,000 and had recently been paid off. We were forced to buy a replacment vehicle at an inflated price and interest rate due to the market. This is a know problem in Chevy vehicles and they have not lifted a finger to help or issue a recall even though it is well documented their vehicles had this problem on models from 2010-2017.
Piston Rings leaked excessive oil which led to engine damage and engine failure. Engine could have caught fire or failed during driving. No warning lights came on to warn of the problem. The incident occurred 480 miles from home. It is a serious safety concern to the drivers and others on the road at time of failure.
A D V E R T I S E M E N T S
- Longwood, FL, USA