This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart and was later towed to an independent mechanic to be diagnosed. The contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and the manufacturer were not notified of the failure. The failure mileage was 106,000.
My vehicle has all symptoms of the timing chain slipping or being loose. Just as millions of others who owns a chevy equinox with a 2.4 motor. Drives like crap, stalls out unexpectedly, which is very dangerous, exhaust fumes enter cabin of vehicle, toxicity to lungs. Extreme fuel intake consumption, erotic idle issues, extreme oil consumption all these issues have progressively gotten worse. This is very much a safety hazard in more than ONE way! GM needs to be held responsible and FIX THEIR problem selling such faulty and pitiful parts to their customers. After this I will NEVER own a chevy again. HIGHLY disappointed! Fixing a timing chain issue is NOT cheap, nor should it be the responsibility of any chevy equinox owner seeing as how there are so many other people who share the SAME issue, like duh. obviously, this is a manufacturer defect. HOW HAS THIS NOT BEEN RECALLED YET"?????? This issue is a safety risk hazard to the customers of this vehicle. Obviously, the timing chains in these 2.4 motors of all years of equinox's are defective and GMC are the ones who need to be held responsible and fix THEIR mistakes, this is ridiculous, how has a recall not happened, there are millions of people with the SAME COMPLAINT??"
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving approximately 65 MPH, the contact noticed that the tachometer was elevated to 4,200 RPM. The contact had not depressed the accelerator; the contact removed her foot from the accelerator pedal and heard an abnormal sound like air rushing into the vehicle coming from the engine compartment. The contact stated that the instrument cluster needles went to zero and then started fluctuating. The contact stated lost motive power with the accelerator pedal being depressed. The contact stated that the check engine, stabili-trak, and service power steering warning lights were illuminated. The contact stated that the failure had occurred several times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 155,632.
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving 60 MPH, several unknown warning lights illuminated, and the vehicle made an abnormal popping sound and lost motive power. The contact was able to coast the vehicle to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed that the timing chain link had fractured due to low oil pressure, and the engine needed to be replaced. The contact stated that the dealer had completed an oil change on the vehicle a month prior to the failure. The dealer also informed the contact that there was no oil sign of an oil leak. The vehicle was not repaired. The manufacturer was notified of the failure and advised the dealer to cover the labor fee while the contact would cover the cost for the engine repair. The dealer informed the contact that the labor cost could not be covered because the failure was a manufacturing defect. The failure mileage was approximately 180,000.
In late March 2023, my wife's 2014 Chevy Equinox was take to a store, and when she returned the car was dead and would not start. Not a single warning light or indicator went off on her way there. She called our local mechanic, who towed it to their shop and after diagnosing the problem told her the engine was dead from burning up every bit of oil in it. We have tried to 5 months to write and talk with Chevrolet/GM for assistance and got nothing but "we're sorry". At their direction we tried to take the vehicle to the closest Chevy Dealer to get their official diagnosis, but they never returned our calls. MY wife needed a vehicle to get to work, her vehicle booked out at $10-12,000 and had recently been paid off. We were forced to buy a replacment vehicle at an inflated price and interest rate due to the market. This is a know problem in Chevy vehicles and they have not lifted a finger to help or issue a recall even though it is well documented their vehicles had this problem on models from 2010-2017.
- Menasha, WI, USA
Search CarComplaints.com for these popular complaint phrases...
Piston Rings leaked excessive oil which led to engine damage and engine failure. Engine could have caught fire or failed during driving. No warning lights came on to warn of the problem. The incident occurred 480 miles from home. It is a serious safety concern to the drivers and others on the road at time of failure.
At 68,000 miles, my engine failed. The dealership, who had just performed a routine oil change 5 days prior, said my timing chain slipped/broke and I needed a new engine. There was no warning, no lights, no signs at all that something was wrong with my engine. It started shaking and within seconds, just died. I was driving my son home from school and were stranded without a vehicle. GM denied this being a known issue even though there is a TSB about this exact issue. They refused to replace my engine because I was outside my extended warranty. I had always performed the recommended maintenance on my vehicle at Chevrolet dealerships so it is all documented. I ended up paying to have a new engine put in my vehicle.
My car is getting rid of oil very fast and when I hit my breaks my car jerks very bad and I don-??t have the money to take it to a shop right now but I-??ve had some friends have the same problem
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. Additionally, there was a ticking sound occasionally coming from the engine compartment. The vehicle was taken to a local mechanic to be diagnosed. The contact was informed that the cam shaft solenoid sensors needed to be replaced. The camshaft solenoid sensors were replaced but the failure persisted. The local dealer and manufacturer were not yet contacted. The failure mileage was 72,000. Gm stated the warranty is not active as the time expired to be under warranty. The 6 year, 100,000 miles for the power train warranty, (which ever comes first expired) and the Bumper to Bumper warranty 4 years or 36,000 miles expired.
The camshaft sensors have been replaced when the code POoo14 made the engine light Activate. I'm worried that the timing chain could possibly cause an accident if it seizes the engine. I have under 73,000 miles on a 2014 Chevy equinox. Please advise Thank you
My 2014 equinox is burning oil to the extent of 7 or more quarts a week. My specific vin isn-??t covered in the Plugged PCV Orifice in Intake Manifold recall. I am filing a complaint as this is a safety issue and is a recall on same models and years with different vins.
Oil intake is bad burning too much oil.every 2000 miles or less oil needs to be topped off.this should be a recall the 11,12,13 equinox has be considered bad so should the 14.Terrible vehicle would never buy again or recommend. I have dealt with the dealership on this and I am Gm know this matter should be resolved.Now they want to take out the motor to replace piston.VERY disappointed customer!!
The contact owns a 2014 Chevrolet Equinox. The contact stated while starting the vehicle, the speedometer and tachometer fluctuated, and the vehicle lost motive power and stalled. After several attempts to restart the vehicle, the vehicle restarted. The contact became aware that the check engine warning light was illuminated. The contact also stated that the engine oil level was very low and topped off the oil. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.
The engine fails. It's still on the car so it can be inspected. In early stages the car lurches forward when at idle with the brake applied like waiting at a traffic light. It could lead to engine failure later on the road posing a collision danger if on a road when this happens. It has not been to a dealership yet for diagnosis so I can't answer if they have reproduced the effect or has been. inspected. There were No warning lights and no check engine light before this happens. I have reached out to other Equinox owners and forums and have found out this is a very real problem affecting many, many Equinox owners. GM is aware of the issue but hasn't taken any proactive steps to fix this design flaw.
Excessive oil consumption. I have to add oil every 3 weeks. No low oil light has ever appeared. This has been occurring since I purchased it in Oct. 2022. The April date is incorrect, but I cannot change it on the date part of the form. The correct date of the incident is Oct 22.
After taking excellent care of this vehicle with regular oil changes, the car suddenly had engine failure on the highway. Was luckily able to pull over. Turned vehicle off then on and car was in safety mode to get to mechanic. This was 2022. Addressed rear main seal at a cost of 1900$. Then in march of 2023 vehicle suddenly was leaking excess oil. PCV orifice is plugged and it was cleaned. Pressure test and found that it was producing 7 pounds of pressure instead of 2! Now we need to replace engine! This definitely a safety issue and I am concerned that there has not been a recall. This could have resulted in a crash on the highway or a engine fire!
A D V E R T I S E M E N T S
- Kerrville, TX, USA