This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have an Equinox with a blown motor that GM refuses to acknowledge is a problem. There is no low oil light on these cars, not to mention excessive oil burn. I have been complaining about the amount of oil it uses and that its always black - to no avail. A small social media inquiry tells me that 2 out of every 3 of these vehciles have this problem. The dealer milked it until the warranty was up, and now the ag is telling me I'm up a creek because I didn't take it to a different dealer. GM tells me the car is too old to fix - its a 2014!!!! still paying on it!!! Chevy needs to be held accountable for this poorly designed motor. I did see an attorney and I was the second person that week with this complaint. How many more are out there?
While driving at ordinary highway speeds during cold weather operations my 2014 Chevrolet Equinox with a 2.4L ecotec engine experienced a rear main seal failure. The failure caused a majority of the engine oil to be pushed out through the rear main seal destroying the engine. This failure was consistent with the service bulletin no. 14882 (see attached), a plugged PCV orifice. Icing of the PCV orifice is a known issue that Chevrolet has failed to address. I called Chevrolet and requested them to cover the cost of repairing the engine with the design defect but they refused to extend the special coverage of 10 years or 120,000 miles. This problem occurs under normal operating conditions but the design defect has not been addressed by Chevrolet. I have been damaged by Chevrolet's design defect and refusal to reimburse me for the amount it cost to repair my vehicle.
It was a very cold morning and I was dropping my daughter off at school on my way to work on a state rt. My engine started making a weird noise and the low oil pressure light came on and instructed me to turn the car off. I pulled over and when I got out of the car I noticed that all of the oil had leaked out of my car onto the ground. Luckily, my husband was off work that morning and able to come and pick me up before I froze to death. A tow truck took my vehicle to the shop that works on our cars. They wanted nothing to due with it due to the fact that this was a known problem for the year make a model of my vehicle. They gave us a copy of a bulletin that was sent out by GM, ref # 14882, stating the exact situation that occurred with my vehicle. We had it towed to a dealership and they informed us that my VIN # was not covered. How could this be ok" if there is a faulty part installed into a vehicle, how can the customer be responsible for paying for the repairs? if you search this exact situation on the internet, you will find several complaints similar to mine. On top of being responsible for over $2000 in repairs, they also charged me for an oil change and alignment. How is this good business"
Your GM bulletin 14882 should be a complete recall for all Equinox's. this part is hazardous, and has cost way too many people alot of money. I have maintained my vehicle that I have only had 1 year and now because of your "special" bulletin and bullcrap that it wasn't built in a special plant I have to spend more then what the truck is worth to put a brand new motor in my SUV. As I was driving down a busy highway my vehicle died in the middle of the road in -55 degree weather. In conditions that the PCV rear seal system cannot handle and you all know this, but refuse to take action. How can you be ok with this, and allow people to continue purchase these vehicles? no at Chevy, GM, nor at the dealership seem willing to help in any sense and it is really sad, we have been buying Chevy since as long as I can remember, and it looks like I may have to start looking at Nissan or even Ford because at least they care about their customers. 1 year I owned the vehicle, and I either have to use it as a lawn ornament - or pay $8,100 to fix it - unreal.
Purchased my pre-driven SUV 88 days ago. After pumping gas, I attempted to start my car & it wouldn't start. I turned off the radio, tried again because it was cold out it started but simultaneously the 'check engine light' canmr on. While idling at a traffic light less than a min later, it cut-off again! another car was right behind me. I turned on my flashers & started up again. When attempting to pulling out of the parking lot at my next stop, it cut-off again! I restarted my car, kept my flashers on and prayed while driving down the street trying to arrive home to beat the expected 'icestorm' I called the service dept but they were closed but would call back. The next morning I had my car towed back to the dealer - 13 miles away. The service dept. Has had had my car for more than 2 days & couldn't identify the problem. They eventually said the error code was P0010. The part needed was: Cam shaft position acuator. The extended warranty that the dealer suggested & I paid for, refused to cover parts, labor or rental reimbursement even after arguing with the service mgr. Judging by the comments/complaints this is a serious problem with the Equinox, I'm not the only one. I am a widow, on disability & need a reliable vehicle but this defect has placed me in a very serious situation. I could have been rear-ended or much worse seriously injured. This is dangerous! this needs to be recalled and remedied once-and-for-all. I had no prior knowledge or I wouldn't have purchased this car! ( I was asked to verify the type of gas - regular unleaded not diesel & I have my receipt of purchase.)
- Hammond, IN, USA
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January 21, 2019 I was driving home from work. The car started to shake, no engine or warning lights came on. While driving I called my dealer service dept and explained the problem and that I would bring the car directly there to drop off to be checked. On the way, all of a sudden every light came on and told me to immediately turn the engine off. I did and had the car towed to the dealer. The engine blew up and has to be replaced. It was very cold and apparently there was some type of oil build up and frozen water in the air filter which caused the engine to blow out the rear. I service my car regularly and maintain them well. I was shocked this happened as I really liked the car. The car has about 95,000 miles on it. I typically get 250-300,000 miles from my vehicles. I have heard this can be a problem with the engines. I am now replacing the engine with a used one.
The contact owns a 2014 Chevrolet Equinox. While driving 65 mph, the vehicle started to decelerate independently, the oil pressure warning indicator illuminated, and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the PCV valve was obstructed. The blockage caused significant pressure in the engine, which caused the rear main seal between the engine and transmission to allow oil to pour from the seal. The vehicle was not repaired. Tim lally Chevrolet (located at 24999 miles rd, bedford heights, oh 44128, (440) 232-2000) was notified of the failure. The manufacturer was contacted and provided case number: 9-5027280547. The approximate failure mileage was 107,000.
My wife was driving to work when her car broke down on a very very busy highway. Just before the broadway bridge crossing the Missouri river entering downtown Kansas City mo literally right before the bridge on the southbound side of 169 highway. The temperature outside was in the negatives. She called me and I picked her up. Mind you I work nights so I was in bed. She had to wait in a freezer basically until I got there. Which was about 35 mins. Hypothermia can take affect in that amount of time. Luckily she had a blanket and an extra coat to cover up with. I dropped her off and went back to the car to wait on the tow truck. There is very little room to pull off the road where it broke down at. Another 10 yards and it would've been blocking a lane of traffic on the bridge. The tow truck gets there and is almost immediately rear ended by a distracted driver. He gets backed up starts to get out and is almost sideswiped by another driver. He calls another tow truck to the scene to block traffic so he dosen't get hit. Finally at the shop. The mechanic looks it over and tells me that the rear main seal has blew out of the engine due to a frozen PCV valve. And the engine is toast because there's a lot of metal shavings on the dipstick. And due to the knocking that the engine is making. $7000 for a remanufactured engine installed is the quote he gave me. A used engine would be cheaper but we'd run the risk of getting one that consumes too much oil. So that's out of the question. Then come to find out they know this a problem?! but are only covering certain vehicles. I'm beyond irritated at this point. Not only have they endangered my wife. Not only have they endangered myself. But they have also endangered the tow truck driver. All because they don't want to fix their faulty design. This type of stuff has gone on for far too long with automotive manufacturers.
Purchased a 2014 Chevrolet Equinox 2.4L engine back in late 2013 prior to a deployment. After years of no major issues the car began consuming more oil considerably after 115,000 miles. Shortly after this issue began there was rough idling with the service engine light coming on. After taking the car in for inspection it was found that a common issue regarding the timing chain was affecting the car. The timing chain came loose shortly after the service engine light and had rendered the engine unusable. On the drive to the mechanic there was also multiple stalls of the engine which posed a serious safety concern. After hearing from multiple others this is a common issue with the 2.4L ecotec engine.
I was told my PCV system had busted and caused a oil leak from the rear of engine and caused my engine to blow.I was told that cold temperatures will make the PCV freeze and bust and cause all your oil to leak out
The contact owned a 2014 Chevrolet Equinox. After stopping the vehicle, smoke appeared from the front end of the vehicle. Moments later, flames appeared under the hood. The local fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed. A fire report was filed, but the cause of the fire was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 42,000. Photos attached
Takata recall. Engine light is on says its the flex fuel sensor recalls on 2013 models so I believe its an on going problem and believe it still needs to be recalled it also has a rough idle when first started dk if thats caused by the flex fuel but the remote start wont work with engine light
While driving down the road the engine started making strange sounds and then the engine warning lights came on and the engine quit operating. After pulling out the engine oil dip stick, no oil was indicated. On the rear deck lid there was a oily film.
The contact owns a 2014 Chevrolet Equinox. While driving in a blizzard with the windshield wipers activated, the windshield wipers detached from the vehicle. In addition, the engine warning indicator illuminated. The vehicle was taken to zeigler Buick of lincolnwood (located at 6900 mccormick blvd, lincolnwood, il 60712, (847) 674-9000), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. The VIN was not available.
Engine light came on followed by small lurching evrytime vehicle came to a stop. Lurching progressed to large movement. Car to mechanic computer indicated a sensor issue. Had this replaced. 1 week later everything repeated mechanic changes other sensor. Car fine for 2 months although engine light continues to turn off and on, computer continues to say sensor. Engine light goes off again immediately followed by significant return to lurching and then car stalls out. New terrible engine noise. Waiting for mechanic to have availability
I have my oil changed regularly and this last time I wasn't into the oil change more then 1000 miles and it started making a noise and stalling out took it in and there was no oil in it so they changed it for me but it continues to stall then my engine light came on had it tested and it doesn't show any issues. The stalling happens when I'm at a stop or just slowing down and also backing up.
While driving the car on icy road conditions the engine seized and the car came to an abrupt halt. We were unable to move the car and it needed to be towed. My young daughter was driving and was quite unprepared for this. This engine seizing is apparently a common problem with this year Equinox when temperatures drop below freezing. Something happens in the oil pan or gasket which causes it to explode (for lack of a better word) and all of the oil spews from the engine. Had she been in a busier intersection or sharper curve, we could have experienced a much different outcome. As brakes and steering would not have been functioning.
My car has begun stalling at red lights and generally whenever I need to stop, I don't get any warning lights check engine light has never gone on and it starts back up but this is extremely frustrating and I'm afraid to drive my car for fear that I'm going to be stranded. I have done all my oil changes on time and take good care of my vehicle very sad that a 4 year old vehicle has this going on.
My 2014 Chevy Equinox began to stall whenever I stopped at traffic lights or stop signs mostly when I was driving on a busy 45-50 mph road. It would sound like it was having trouble getting air so to speak, and to stay idle. It would sputter and then the engine shut off. It would start back up when I put it into park and turn the key in the ignition. This began to happen with more frequency. Upon reading many forums where people reported the same issue, I learned that the camshaft position actuator solenoid valve caused the problem on Equinox SUVS produced from 2011 to 2014. The part was recalled for the 2011 models but not the 2014. The vehicle issue was resolved when my my son replace the solenoid valve. I think that GM should have recalled this part for the 2014 Equinox as it is the same part.
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- Central Square, NY, USA