This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving to work when her car broke down on a very very busy highway. Just before the broadway bridge crossing the Missouri river entering downtown Kansas City mo literally right before the bridge on the southbound side of 169 highway. The temperature outside was in the negatives. She called me and I picked her up. Mind you I work nights so I was in bed. She had to wait in a freezer basically until I got there. Which was about 35 mins. Hypothermia can take affect in that amount of time. Luckily she had a blanket and an extra coat to cover up with. I dropped her off and went back to the car to wait on the tow truck. There is very little room to pull off the road where it broke down at. Another 10 yards and it would've been blocking a lane of traffic on the bridge. The tow truck gets there and is almost immediately rear ended by a distracted driver. He gets backed up starts to get out and is almost sideswiped by another driver. He calls another tow truck to the scene to block traffic so he dosen't get hit. Finally at the shop. The mechanic looks it over and tells me that the rear main seal has blew out of the engine due to a frozen PCV valve. And the engine is toast because there's a lot of metal shavings on the dipstick. And due to the knocking that the engine is making. $7000 for a remanufactured engine installed is the quote he gave me. A used engine would be cheaper but we'd run the risk of getting one that consumes too much oil. So that's out of the question. Then come to find out they know this a problem?! but are only covering certain vehicles. I'm beyond irritated at this point. Not only have they endangered my wife. Not only have they endangered myself. But they have also endangered the tow truck driver. All because they don't want to fix their faulty design. This type of stuff has gone on for far too long with automotive manufacturers.
Purchased a 2014 Chevrolet Equinox 2.4L engine back in late 2013 prior to a deployment. After years of no major issues the car began consuming more oil considerably after 115,000 miles. Shortly after this issue began there was rough idling with the service engine light coming on. After taking the car in for inspection it was found that a common issue regarding the timing chain was affecting the car. The timing chain came loose shortly after the service engine light and had rendered the engine unusable. On the drive to the mechanic there was also multiple stalls of the engine which posed a serious safety concern. After hearing from multiple others this is a common issue with the 2.4L ecotec engine.
I was told my PCV system had busted and caused a oil leak from the rear of engine and caused my engine to blow.I was told that cold temperatures will make the PCV freeze and bust and cause all your oil to leak out
The contact owned a 2014 Chevrolet Equinox. After stopping the vehicle, smoke appeared from the front end of the vehicle. Moments later, flames appeared under the hood. The local fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed. A fire report was filed, but the cause of the fire was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 42,000. Photos attached
Takata recall. Engine light is on says its the flex fuel sensor recalls on 2013 models so I believe its an on going problem and believe it still needs to be recalled it also has a rough idle when first started dk if thats caused by the flex fuel but the remote start wont work with engine light
- Bowerston, OH, USA
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While driving down the road the engine started making strange sounds and then the engine warning lights came on and the engine quit operating. After pulling out the engine oil dip stick, no oil was indicated. On the rear deck lid there was a oily film.
The contact owns a 2014 Chevrolet Equinox. While driving in a blizzard with the windshield wipers activated, the windshield wipers detached from the vehicle. In addition, the engine warning indicator illuminated. The vehicle was taken to zeigler Buick of lincolnwood (located at 6900 mccormick blvd, lincolnwood, il 60712, (847) 674-9000), but was not diagnosed or repaired due to the diagnostic and repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. The VIN was not available.
Engine light came on followed by small lurching evrytime vehicle came to a stop. Lurching progressed to large movement. Car to mechanic computer indicated a sensor issue. Had this replaced. 1 week later everything repeated mechanic changes other sensor. Car fine for 2 months although engine light continues to turn off and on, computer continues to say sensor. Engine light goes off again immediately followed by significant return to lurching and then car stalls out. New terrible engine noise. Waiting for mechanic to have availability
I have my oil changed regularly and this last time I wasn't into the oil change more then 1000 miles and it started making a noise and stalling out took it in and there was no oil in it so they changed it for me but it continues to stall then my engine light came on had it tested and it doesn't show any issues. The stalling happens when I'm at a stop or just slowing down and also backing up.
While driving the car on icy road conditions the engine seized and the car came to an abrupt halt. We were unable to move the car and it needed to be towed. My young daughter was driving and was quite unprepared for this. This engine seizing is apparently a common problem with this year Equinox when temperatures drop below freezing. Something happens in the oil pan or gasket which causes it to explode (for lack of a better word) and all of the oil spews from the engine. Had she been in a busier intersection or sharper curve, we could have experienced a much different outcome. As brakes and steering would not have been functioning.
My car has begun stalling at red lights and generally whenever I need to stop, I don't get any warning lights check engine light has never gone on and it starts back up but this is extremely frustrating and I'm afraid to drive my car for fear that I'm going to be stranded. I have done all my oil changes on time and take good care of my vehicle very sad that a 4 year old vehicle has this going on.
My 2014 Chevy Equinox began to stall whenever I stopped at traffic lights or stop signs mostly when I was driving on a busy 45-50 mph road. It would sound like it was having trouble getting air so to speak, and to stay idle. It would sputter and then the engine shut off. It would start back up when I put it into park and turn the key in the ignition. This began to happen with more frequency. Upon reading many forums where people reported the same issue, I learned that the camshaft position actuator solenoid valve caused the problem on Equinox SUVS produced from 2011 to 2014. The part was recalled for the 2011 models but not the 2014. The vehicle issue was resolved when my my son replace the solenoid valve. I think that GM should have recalled this part for the 2014 Equinox as it is the same part.
A week after an oil change and tire rotation on 6/12/2018 Chevrolet Equinox, the check engine light came on and my vehicle shuts off automatically at traffic lights and when I'm parking. I took it to autozone for a free diagnostic reading but nothing comes up except a suggestion to change the solenoid. The tech suggested I add stp gas treatment. After the first bottom and driving 200 plus miles out of state, the light went off briefly. I've added 2 more bottles of gas treatment and drove back home but my vehicles is still shutting off and the engine light is back on. I was in baltimore on 7/12, and my vehicle shut off at 3 traffic lights. I was fortunate that the people behind me didn't resend me. I was in NJ this weekend and it shut off at multiple traffic lights and stop signs. I'm taking it to autozone tomorrow to get a printout of the diagnostics then taking it to the dealership. However, my fear is they will charge me for work that won't fix the issue. Why hasn't M don't a recall for the 2014 model? this is very dangerous and none of us should get rear ended and hurt for them to formally do a recall.
Greetings, we purchased a used Chevy eq. A few months ago at 59000 miles for my wife, currently 60000. Since I bought it the engine has rattling/clicking noise. I bought the vehicle with a rebuilt title from an individual and the noise wasn't that bad. I thought it was because of old oil and hadn't suspected such an engine problem. I am a mechanical engineer myself and couldn't think that an engine would have a defect which affects all of these Chevy vehicles so I purchased it. Today I contacted Chevy customer service and explained the problem. I was told that they receive too many same complaints. However, there is no recall related to 2014 year models and since it went to salvage condition that it is now out warranty.my car had a front bumper accident, and no radiator or engine issue after the accident. So it is definitely related to a defected engine. Although the powertrain is protected up to 100K miles, due to the title status the owner has to pay for all the expenses. I was told that, if it had a recall, regardless of title status they would repair it. They used a very bad defected engine in their vehicles and did not issue a recall. There are too many similar complaints posted on websites by upset owners, but they still do not issue a recall in order not to cover this problem. I am very regret that I purchased a GM vehicle. I will never again. Can NHTSA do something about it, because these engines are really dangerous on the roads. People posted the same problem about their car which have only 8 to 20K miles in them. The vehicle makes this rattling noise on idle, on reverse gear very much and loses so much power between 20-55 mph, does not accelerate properly and the noise is increased during acceleration. It was addressed as timing chain issue. The engine burns oil. Thank you.
This morning as I was attempting to leave a parking lot and put my vehicle from park to drive the engine stalled. My vehicle motor just stopped. It did this multiple times as I attempted to put my vehicle into drive. When I arrived at work I attempted to restart my vehicle and it did this again when I pulled into a parking spot at my place of employment. I was unable to put my car in reverse without it stalling. After some research it appears that Chevy is aware of an issue with excessive oil consumption in makes 2010-2017.
Intermittent vibration felt when engine idling. Then engine would stall when coming to a stop. Happened maybe 6-8 times. Got an oil change (wasn't overdue), and problem stopped.
Rear main seal failed resulting in loss of power of vehicle while in motion rush hour traffic cold winter day city street approximately ogden and ramen city of Chicago going into the downtown area
The contact owns a 2014 Chevrolet Equinox. The contact stated that the vehicle failed to start. Also, the instrument cluster indicators were flashing and the check engine, seat belt, and tire system indicators were illuminated. Furthermore, the vehicle made an abnormal clicking noise while attempting to start. The vehicle was towed to scranton Chevrolet of norwich (774 w thames St, norwich, ct 06360) where it was diagnosed that the negative terminal wire needed to be replaced. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 63,000.
The the service traction control service stabilitrak lights with the engine light came on and I lost engine power and was "reduced power." This was while driving slowly getting up to speed. Happened again a few days later when going about 40 mph and I could not go any faster, I had to pull over and stop driving. Parked the car for 3 hours then it was fine. Still not clear as to what caused this. Engine light is still on.
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- Kansas City, MO, USA