This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at 50 mph, there was an abnormal noise coming from the engine. There was no warning lights illuminated. After the vehicle was parked, the contact became aware of an oil leak underneath the vehicle. The vehicle was towed to (hwy 34 auto sales, 619 1st St E, park rapids, mn 56470 (218) 536-0771) where it was diagnosed and determined the rear main seal blew which caused the timing chain to fracture. The vehicle was repaired however, the failure recurred. The manufacturer was made aware of the failure and the contact was informed that the VIN was not subjected to a recall. The failure mileage was approximately 115,000.
I own a 2014 Equinox it has 103,000. The code was for a position actuator sensor ( timing variable solenoid). I replaced it, simple fix. Engine light still on. Within the next couple months I realize my vehicle idles on the lower side.my vehicle almost stalled out while in a drive thru one day. Once you put some gas to it seems ok. Problem goes away for a while. Then finally one day I go to leave work and my stabilitrak message pops up and takes many times to start. My lights act weird. Car get stuck turning over and went to limp mode. I finally get it to come out of this somehow and make my long commute home, but I can tell the power in my car is lacking.no messages just a engine light with the same codes. Next day my car starts fine and like nothing is wrong. Car stalls out 3 times while driving out of a parking lot. Barely get it home. Then acts like nothing happens. Stalls out while in mcdonald drive thru with my kids. Will not start, had to push it to a parking spot. After 20 minutes I get it to start, but I have no rpms and it feels like the electrical system in my car is not running properly. I make it to my moms, which is very close to mcdonald. Park it, pick it up that night. Starts up like nothing is wrong. I decide to take it to a mechanic. First visit was a $33 part that cost me $400 worth of labor. They diagnosed my car with their computer, none of my sensors are bad. Engine light states other wise. Car does all the symptoms again along with loud engine noise. Turns out my timing chain is bad (1,614 repair). 24 hrs later. Won't start for me, finally get it on. Engine light on, idle issues so on. As of 2 days after that. Engine light goes off like nothing happened. Mechanic stated I had no damage to motor and all looks good. I believe there is a electrical issues and timing chain issues with this 2.4L engine.a safety hazard and need recalled.
Due to it happening to me and from what I have seen researching now my cars engine was blown due to the lack of oil and this particular engine is prone to have an excessive consumption of oil. I was driving the car and started hearing a knocking sound I parked the car. Took the plastic stuff off the top and found no oil in my engine after having a oil change not to long ago. So I had to get my car towed and I still owe on the car
Car was running fine, check engine light came on, called dealership, scheduled appt, drove in to have them look at it. Called me and said that my timing belt was loose and that there was shredded metal throughout, not advised to rebuild or drive as it was very unsafe that I even drove it there in the first place. Needed whole new engine which cost more than what vehicle is worth. Vehicle had just crossed 100,000, no other warning signs. Serviced regularly, no issues noted with engine prior to this occasion.
My car has been having problems starting.the roadside asst person told me I needed a new battery.I got the battery.I got the new battery it was ok after a week.so I took it to my machanic and he told me that the motor was no good.I need my car cause I go to chemo.the next day it happened again I was hearing a knocking sound.
- Buffalo, NY, USA
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2014 Chevy Equinox will stall when accelerating. This happens at anytime while driving you go to accelerate and the car turns off, this could potentially cause an accident. I have taken my vehicle in numerous times and spent over 2K on repairs. Currently my vehicle does not have a check engine light on, no codes. It appears that everything is operating normally. It is not, I will not let my daughter drive this car because I am worried that she could be involved in an accident. I recently found that GM had identified that this vehicle consumes a large amount of oil and it causing issues similar to what I am reporting. Only issue is they are requiring a oil consumption test requiring multiple visits to the dealership over an extended period of time. Which I have done and they still say its not their problem. In the mean time I am going to continue to stall pulling into traffic, putting my life and others life at risk. There needs to be a mandatory recall and correct this issue. My last two oil changes I had less than 2.5 quarts left. There is no leak on my vehicle, and I change my oil about every 5K miles per manufacturer suggestions.
While driving on the highway, the rear engine seal blew out and within a few minutes (unknowingly my engine drained completely of oil) and by the time I was able to get over 2 lanes the damage had been done snapping connecting rod and damaging an entire cylinder. There was no warning of this issue and I fear that if my wife had been driving with my two children under 4 that it could have been a huge safety concern. I was able to recognize the slight noise at first that progressively got louder, but could see my wife ignoring it long enough to cause an issue. This is extremely scary to me and at 111K this should not happen. GM offered financial assistance for the repair at less than a 1/3 of the cost and could not get any explanation why it is different from bulletin 14882 that describes the exact issue that my car had.
2014 Equinox. Left trail and puddle of oil up to and into my customer's driveway. I had the vehicle towed and per the repair facility and then local Chevy dealer "this is a know problem". the PCV valve stuck due to moisture in the engine which caused the engine rear oil seal to blow out. 112K miles and perfect up to this point. My VIN # per dealership is not covered under warranty (as many online have also complained).
Have had ongoing oil consumption issues. Replaced solenoids, cam shaft acuators, added oil all the time. Car burns over 4 quarts of oil every 5000 miles. Took today to dealer for oil consumption test, car burned 3-4 quarts in last 1300 miles. Car literally died there after they did test and put oil in (would not restart) was told timing chain and pistons (at least) would need replaced at a cost of over $3400 at least. If engine needs complete redo over $5000. This issue was prevalent on all Chevy Equinox model years 2010-2-13 with this issue. There was a service bulletin about them and special considerations ere given to these owners with this issue. I am being told 2014 (wit exactly same motor and same issues ) is not covered by GM. A simple online search yields signifcant data describing exact same issue on this vehicle (2014 Chevy Equinox) with the 2.4 liter 4 cylinder motot. This issue has been ongoing in my car for over 2-3 years. It fionally killed my motor.
The contact owns a 2014 Chevrolet Equinox. While driving 55 mph, the engine revved and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was notified. The approximate failure mileage was 107,000. The VIN was not available.
In the winter of 2018 after about a year of owning this vehicle, I started having issues with the engine. These ecotec engines are affected by oil consumption problems, GM knew about this and didn't decide to do a recall or anything like that. The engine started to make this growling or grinding noise in the engine, it would stall on me when I came to a stop at a stop sign or stoplight. The engine seized on me when I was beginning to make a left turn at night during a snowstorm. Thankfully there weren't really any others driving on the road during that time. I had to get a new engine dropped in the following month of February in 2019. As time went on and I drove the vehicle with the new engine, as of recently I'm beginning to experience the same symptoms of which I was having before when it first went out. It would jerk when I came to a stop, the engine wound stall out but cut right back on, and it idled/idles roughly. In order to stop the stalling and jerking issue I would have to shift the car into neutral then back into drive so I won't hold up the traffic behind me. This is very unsafe, I never know when the engine could go out as I'm driving. GM knew about these issues and failed to do proper protocol. This is absolutely unacceptable. And I've noticed I'm not the only affected by these issues.
On January 21, 2019 my 2014 Chevy Equinox's engine froze. I live in Michigan. It was cold. The pressure built up in the engine and forced the rear main oil seal out. I ended up also having to replace my timing chain, manifold and several sensors. My truck has not been the same. GM only issues bulletins for certain vehicle numbers but they are aware that the issue is effecting many more Equinox than originally thought. In fact, they switched the engine in 2015 due to the design flaw. GM should be held responsible and they should be required to notify all owners of a 2010-2014 Chevy Equinox. Recall14882 states many of the issues concerning the 2010-2014 Chevy Equinox with the ecotec 2. 4L engine. Something need to be done about this. I travel over 25 miles to work. When my engine shut down and everything locked up, I was forced to wait for several hours for aaa to get a tow truck to me. My husband rescued me before I froze as nothing worked in my truck. Shame on GM as I know this truck is popular for women and mothers. Thank god my daughter was not with me during the incident. How dare GM allow us to drive around in a known faulty vehicle!
The engine has been burning oil. I got regular oil changes at the appropriate time. The engine burned more than 4 qts of oil every 5000 miles. I added oil as I went, 4 or more qts between oil changes. This problem caused the engine to always be running hot. After being turned away by Chevy, my mechanic was able to get approval through Chevy corporate to do an engine oil consumption test after its next oil change which was supposed to be this past Monday, 10/14/2019. After the test, Chevy had agreed to cover the repair. However, on Sunday 10/13/2019, my car wouldn't start. I had it towed to my mechanic who diagnosed that due to the engine burning oil, causing it to run hot, this caused the timing chain guide (plastic part) to break, which caused enough damage and debris to where the whole engine now needs to be replaced. Though the reason the engine needs to be replaced is due to a known flaw that this vehicles engine burns oil, Chevy won't cover it.
The contact owns a 2014 Chevrolet Equinox. The contact noticed that the engine was burning excessive oil when driving. While driving at a low rate of speed, the serpentine belt fractured without warning. The contact took the vehicle to dan cummins Chevrolet Buick (1020 M.L.K. jr blvd, paris, ky 40361, 859-987-4345) where the contact was informed that the engine was leaking oil. The contact paid $4,750.51 for the repairs. The contact was charged a diagnostic fee and had the front and rear crank seal, PCV port, exhaust valve, converter, and several other parts replaced. The manufacturer was not informed of the failure. The failure mileage was 146,012. Consumer stated dealer has recommended a second repair but consumer would not be obligated to pay for it.
The 2014 Chevy Equinox will stall when accelerating. This happens when the vehicle is first started, this could potentially causean accident. I have taken my vehicle in numerous times and spent over 2K on repairs. Currently my vehicle does not have a check engine light on, no codes. It appears that everything is operating normally. It is not, I will not let my wife drive this car because I am worried that she could be involved in an accident. I recently found that GM had identified that this vehicle consumes a large amount of oil and it causing issues similar to what I am reporting. Only issue is they are requiring a oil consumption test requiring multiple visits to the dealership over an extended period of time. In the mean time I am going to continue to stall pulling into traffic, putting my life and others life at risk. There needs to be a mandatory recall and correct this issue. The attached picture shows the last two oil changes and the amount of oil retrieved. My most recent I had less than 2.5 quarts left. There is no leak on my vehicle, and I change my oil about every 5K miles per manufacturer suggestions.
While driving on the interstate during a rainstorm and using the wipers at high speed the wiper transmission linkage disengaged and operation immediately ceased. Visibility was completely zero and very nerve racking when you are driving at a higher rate of speed. While on the highway the vehicle went into limp home mode and the check engine light came on. The call shaft actuators had failed and were subsequently replaced. The 2.4L ecotec engine consumes an abnormal amount of oil. More than 1 quart per thousand miles. Milage is approximately 75,000 miles. Also has intermittent hesitation when accelerating with a distinct "jerk". accelerator position sensor failed at 35K miles.
While driving engine light comes on and a lot of noise. Stoped check engine, oil was leaking from headers. Now need new engine, maintenance shop thinks it was caused by timing chain.
Oil consumption issue: My car keeps losing oil shortly after I get an oil change. I don't even know its low until I hear my engine rattling. The last time it was checked by jiffy lube, I had to pay to have oil added and I'm not due for another oil change (Aug 8, 2019) until the end of August 2019. No light or indicator comes on to let me know my oil is low. I reported this to my dealer (jeff wyler- Ohio) on several occasions and they said there is no recall on my year and they would have to give me a price on inserting piston rings or something to that nature. How am I responsible for this issue when GM knew about the issue and the lawsuit covers Equinox for 2012-2017? however, it is low each time they service my call and even when I just went to have a light bulb replaced, I was down 2 quarts and not due for another oil change for 2 months. I purchased this vehicle brand new in 2014 and there is no way I should ever be short on oil - my oil is changed as required to be covered under my warranty. If I would of known it was a recall, I would have been contacted GM. Dont' worry I'll never purchase another GM vehicle again. Only evidence I have is my receipt from jimmy lube and each print out I get when jeff wyler's service center performs my oil change
Vehicle RPM surges when stopped at a red light. Vehicle stalled today and shut off but was able to restart immediately. Vehicle has unexplained oil usage.
The contact owns a 2014 Chevrolet Equinox. While driving 45 mph and approaching an intersection, the steering seized and the vehicle lost power without warning. The vehicle was towed to ourisman Chevrolet of baltimore (6633 security blvd, baltimore, md 21207, (410) 265-7777) where it was diagnosed that the positive crankcase ventilation valve was collecting moisture, which froze and blew out the main seal. Also, the timing chain needed to be replaced. The dealer stated that the vehicle was not covered under any warranties. The manufacturer was not notified. The vehicle was towed to an independent mechanic where they stated that the timing chain was fractured and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was 130,000.
A D V E R T I S E M E N T S
- Park Rapids, MN, USA