This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on a four lane highway during a major down pour, suddenly the windshield wipers stopped (standing straight up). It happened on a bridge so I couldn't pullover, couldn't see! I was very fortunate to have got off of road at end of bridge. Car only has 48,000 miles. Never had problems with lot higher mileage vehicles I have had, this is seriously dangerous, someone with lesser reflex and vision would have had an accident and maybe killed someone or them selves.
My windshield wipers quit working and froze in a slanted upright position during a severe thunderstorm on the toll in central Florida on 8-29-18 driving at 60mph. After narrowly avoiding 3 accidents and death because I couldnt see, I navigated to 2 seperate repair shops who pretended to not know of this defect and demanded I pay for "diagnosing" this seriously life threatening known vehicle defect. I believe this part was included in a 2013 recall on the Chevy Equinox. Mine is a 2014 with the same scenario. All consumers should be aware that 2014 models carry this potentially fatal risk. It was an extremly terrifying ordeal to be in. I made a police report after one shop threatened me and refused to release my car for telling me what needed to be fixed and forcing me to pay a diagnostic charge of $117.70 while doing nothing to help the issue. I went to the dealership the warranty company told me to. Only later for them to claim no record of the calls I made exists and that this was not covered and it was to be paid for by me because my coverage expired in 2017 admittedly by them without any warning or notifications being made to me. There really should be a recall on any model with this same part id or situation.
The contact owns a 2014 Chevrolet Equinox. While driving approximately 65 mph in the rain, the windshield wipers became completely inoperable. The contact pulled the vehicle over and waited for the rain to stop. The contact drove the vehicle to lima auto mall (2200 North cable road, lima, Ohio 45807, (419) 993-6000), but it was not diagnosed or repaired. The contact and the dealer referenced an unknown part as a potential cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was 81,000.
I was driving in a heavy rainstorm when my wipers stopped working abruptly. I was driving down a steep winding mountain road when this occurred. I could hear the wiper motor still running so I knew it was not a bad fuse. My husband checked when I got home and he said it looked as if the wiper had come off of the mechanism it was supposed to be attached to. I am taking it to my mechanic tomorrow, as I see there is no recall for this issue yet.
My windshield wipers quit working during a severe thunderstorm. I navigated to a repair shop. The part replaced was my windshield wiper transmission. The part id is 84241847. This part id was included in a 2013 recall on the Chevy Equinox. Mine is a 2014 with the same part. Consumers should be aware that 2014 models also carry this risk. It was a terrifying situation to be in. There should be a recall on any model with this same part id.
While driving on the highway in the rain my wipers suddenly stopped working and remained stuck in the upright position. It was raining very hard at the time and my visibility was significantly impaired. I had to pull onto the shoulder and wait for rain to stop before proceeding to the nearest exit. The wiper motor is running (you can hear it) but wipers do not work. In researching this issue I discovered a recall in Canada for this issue in my make and model, however the recall in the usa is only for the 2013 model, my car was built in January 2014 in Canada. After speaking to the dealer and Chevy they will not cover the repair cost. My 2014 Equinox only has 30,000 miles on it, and many other Chevy owners are having a similar issue.
The ball bearing on the wipers broke while I was driving in heavy rain. They immediately stopped working and nearly caused me to crash because I couldn't see. There is a recall for 2013 models. Mine is a 2014 that I bought in December 2013 brand new from the dealer.
I was driving out of town it started piyring down raib and my wibdshield wiper transmission stopped working!!! I had to pull over because I couldnt see!! this has been an recalll item in prior years and is still dysfunctional in my 2014!!! they want to charge me 300 to fux it I cant afford it! it is still a recall item!!!! I wad in motion on the highway when they stopped working!!! I could've had a bad accident!!!!
I have a 2014 Equinox. Our wiper transmission failed when we were driving in town at dusk in the rain 2 days ago. I see that this was an issue with the 2013 model year, and there is a recall to address it. I am skeptical that substantial changes were made, and hope you will investigate my concern to see if it's a widespread problem. It's clearly a safety concern, and not an inexpensive fix. Of note, although I live in a coastal area so the salt air can cause premature corrosion, I have never had this issue with a previous vehicle.
My windshield wipers stopped working while driving out of town. I could still hear the wiper motor but there was no movement of the wipers themselves. Luckily, this occurred as I was pulling into our hotel otherwise it would have been an extremely dangerous situation. This happened on a Saturday night 4/14/18. My wife and I were stranded in toronto, Ontario for an extra day (we live in Michigan) since a dealership wasn't open. On Monday (4/16/18) we went to eastside Chevrolet in markham, Ontario. They indicated that the problem was internal failure of wiper transmission. They replaced the wiper transmission and I had to pay $560.99 (Canadian), approximately $447 us dollars. I understand that there is a safety recall for the 2013 Equinox but not for 2014. However, the recall for Canada goes thru 2017. The rationale for the extended Canadian recall appears to be due to the climate yet the climate in Michigan is very similar to Ontario, Canada.
Was driving home from work in a terrible rain storm and the wipers just quit working while I was driving home from work. This happened less than a block from pulling out of the driveway from the work parking lot. Very scary incident. Had to replace the entire motor for the windshield. It appears that the 2013 models had a recall; whereas, the 2014 models have not had a recall. The 2014 models use the same parts as the 2013 models. Not sure why there is no recall on the 2014 model. Cost to replace was ~$400+.
I was driving down a highway in the pouring rain. All of a sudden my wipers stopped working and put me in a very bad situation. Luckily I was able to get off the road and into a parking lot. I began checking the fuses to see if it was that. After confirming they were fine, I began looking up the issue online. I have found that there was a recall for the 2013 model for the wiper transmission. I also found that several people have had the same issue with the 2014 model. Sure enough, when I got the car to the shop, they confirmed the issue. $240 dollars to fix the issue that several other owners have had. I feel this issue needs to be looked into before somebody gets hurt.
ON10/09/2017 as I was driving on route 3 heading to cape girardeau Missouri on a very raining day well my wipers in the front broke and I was unable to continue to drive so I had to hurry up and and pull off the road. So I had to replace wipers bushing. That was a very dangerous experience for me and the dealership stated the recall on them stopped on the 2013's
Ball joints on the wiper mechanism corroded and broke, making the wipers inoperable during a monsoon on the interstate traveling at 70 miles an hour which was very dangerous at night. But the GM corporation will not recall it but they recalled 3680000 equinoxes with the exact same problem from the year before. But not mine thanks GM for nothing!! I wonder if Ford or Dodge will back up thier product "?"
Windshield wipers stopped working on 3 year old car in the middle of a terrible down pour during rush hour traffic while in motion. Ability to see was immediately impossible and an extremely unsafe move to the shoulder of 3 way traffic took place. A new windshield wiper motor and transmission kit was required. A quick google search indicates this is an ongoing problem with the 2014 Equinox.
Purchased our 2014 Chevy Equinox in October 2013. In November 2016 while my teenage daughter was driving during a rain storm the front windshield wipers stopped working. She had to quickly pull over to the side of the road since she had no visibility at the time. She sat in the car in a dangerous spot until I could get there and drive her home. We left the car until it stopped raining and then went back to get the car. I understand that this is a known issue with the Chevy Equinox 2013 model. I took my car to the dealership where I bought it and they said the wiper transmission had failed due to corrosion. They replaced the part for me at a cost of $473 dollars.
Wipers failed as in the 2013 Equinox's recall. I was traveling in traffic on us 85 South in heavy rainfall. Only by slowing down and carefully moving to the right hand lane where I could see the white line, was I able to keep control and not be in an accident. Had I not been an experienced driver, it could have been a multi car incident.
The wipers failed, stopped wiping in the middle of a heavy rain storm while driving on the expressway. Thankfully able to slow down enough to pull off to the side, very scary! called dealer and was informed that my warranty expired in January of 2017. In researching the repair I discovered that Equinox 2013 and I think other years had a recall for the exact failure on my vehicle. The repair mechanic call GM verified the recall on 2013's, the failure on my vehicle 2014 and GM unwillingness to pay for this vehicle repair. The unbelievable irony of this safety issue is that when the repair part arrived it clearly stated "recall" on the label. It was like giving me the middle finger along with the bill. GM should add 2014 and any other vehicles using this component to their wiper recall due to safety concerns before someone gets seriously injured.
The contact owns a 2014 Chevrolet Equinox. Without warning, the windshield wipers failed to function. The vehicle was inspected by an independent mechanic who diagnosed that the wiper transmission failed and needed to be replaced. The manufacturer and the dealer indicated that the oem part was the same as the oem part concerning a manufacturer recall for which the vehicle was excluded. The contact was uncertain if the vehicle would be repaired by the dealer (ourisman Chevrolet of marlow heights, 4400 branch ave, marlow heights, md 20748, (240) 455-3386) or an independent mechanic. The approximate failure mileage was 72,000.
A D V E R T I S E M E N T S
- Batavia, OH, USA