This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Equinox. The contact stated that the recall notice for NHTSA campaign number: 16V582000 (visibility) was received in August. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" as I was driving on the highway on 11/2/2016 my windshield wipers completed stop working. Its a recall on my ball joints in the windshield wiper modules(recall number 25302).as stated by the customer assistance center, there nothing that can be done because they just don't have the parts to fix my car. I personal think something can be done in the matter of my family safety. I feel like nothing have been resolve in this matter and would like further assistance.
The contact owns a 2013 Chevrolet Equinox. The contact stated that the windshield wipers failed to function. The dealer replaced the parts twice and the contact later received notification of NHTSA campaign number: 16V582000 (visibility) months later. The dealer was unable to determine when the parts would be available. The manufacturer was notified. The failure mileage was not available. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. While driving in the rain, the windshield wipers failed to function properly. The vehicle was notified of the failure. The dealer stated that there was no recall to address the repair and replaced the wiper transmission. The contact later received notification of NHTSA campaign number: 16V582000 (visibility). The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- Cleveland, OH, USA
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The contact owns a 2013 Chevrolet Equinox. While driving approximately 40 mph in the rain, the windshield wipers stopped working. The vehicle was pulled to the side of the road and was slowly driven home. There were no warning indicators illuminated. The same day, the contact received an advanced notice of an upcoming recall from the manufacturer. The vehicle was taken to a local dealer. The contact was informed that it was a known issue, but there was no remedy at the moment. The failure recurred. The manufacturer was made aware of the failure and stated that it was a known issue and referred the contact back to the local dealer. The failure was not remedied. The failure mileage was 51,000. The VIN was not provided.
The contact owns a 2013 Chevrolet Equinox. While driving approximately 45 mph in the rain, the windshield wipers stopped operating and would not turn back on. The cause of the failure was not diagnosed. The vehicle was not repaired. A recall notice for NHTSA campaign number: 16V582000 (visibility) was later received; however, the parts needed to remedy the failure were not yet available. The manufacturer was notified of the failure. The failure mileage was 51,000. VIN tool confirms parts not available.
While driving in heavy rain in freeway traffic at approximately 60mph with flow of traffic, front wiper blades stopped moving. Managed to move vehicle to safety and discovered wipers still moved freely but wiper motor would not move wiper arms. Notified of recall previous week, however dealer notification indicated parts were not available.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
" windshield wiper modules recall"- it was raining December 6, 2016. It was the first day of hurricane mathew and the job release us early. My car was in motion on the street. I turned my wind shield wipers on and it wiped. One time across the windshield and stopped. I had no visibility and tried get off the road and call for help. I called coggin Chevrolet and talked to michelle in service. Per michelle. They will be closed on Friday. I dropped my car at 7am 10/8. the gate was open but service was closed. I returned to coggin Chevrolet on 10/10 at 07:00. My service advisor was mike hopper. At first mike didn't even want to give me a loaner. Reluctantly, I was given a loaner. I received a call back from mike saying repair needed is around $420 windshield wiper transmission. Because they are unsure if that is apart of the recall. They threaten to charge her credit card if the loaner wasn't return on 10/11 and not honor the recall to temporary fix until the remedy is in place.
The contact owns a 2013 Chevrolet Equinox. While driving 55 mph, the windshield wipers were activated but failed to function. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V582000 (visibility). The part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 46,000. VIN tool confirms parts not available.
I called GM and my dealer several times in the past year due to wipers stopping suddenly causing no visibility. I had to leave my vehicle roadside several times. I have tried repairs which were only temporary. I was told there were no recalls. I finally received a recall letter and called the dealer as well as GM and was told they do not have the parts yet therefore there is nothing that can be done for me. I was told the dealer also does not keep a list of affected vehicles and it is up to me to contact the dealer weekly to see if the part is available. This is very unsafe and I can only wonder how many people may have died due to this issue.
The contact owns a 2013 Chevrolet Equinox. While driving 70 mph in inclement weather, the windshield wipers were activated but failed to function. The vehicle was taken to an independent mechanic who diagnosed that the wiper linkage bushing needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 16V582000 (visibility). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 73,000. VIN tool confirms parts not available. Updated 02/03/17
"takata recall", windshield wipers went bad almost causing me to crash my car with my 2 year old toddler in the backseat. Also, I'm very upset with this matter!
The contact owns a 2013 Chevrolet Equinox. The contact stated that the windshield wipers failed without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the remedy was not yet available. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 75,000.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. While driving at an unknown speed, the windshield wipers became inoperable without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 84,000. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. While driving approximately 55 mph in the rain, the windshield wipers suddenly stopped operating. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper transmission failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,300.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA