This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wiper stopped functioning while driving in light snow and wet roads... couldn't clean windshield to see clearly ahead. Did the basic checks such as fuse etc. - all okay. Wipers could easily move back and forth by hand.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact stated that NHTSA campaign number: 16V582000 (visibility) exceeded a reasonable amount of time for repair. The windshield wipers failed while driving at highway speeds. The driver was able to avoid a crash. The manufacturer was notified. The failure mileage was 54,716. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received a recall notification for NHTSA campaign number: 16V582000 (visibility). The part needed was unavailable to perform the recall repair. The manufacturer was notified of the failure. The contact stated that the windshield wipers were not working. The failure mileage was unknown. Parts distribution disconnect.
- New Berlin, WI, USA
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The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim notice did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact stated that the recall notice for NHTSA campaign number: 16V582000 (visibility) was received in August of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts are not available.
The contact owns a 2013 Chevrolet Equinox. While driving 25 mph, the windshield wipers became inoperable. The failure occurred twice. The vehicle was taken to a dealer where it was diagnosed that the windshield wiper motor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer where it was diagnosed that the wiper ball joint and module system failed and needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA campaign number: 16V582000 (visibility). The part to do the recall repair was unavailable. The manufacturer was notified of the failure. The failure mileage was approximately 60,909. Updated 03/07/17
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility). The part was not available within a reasonable time frame to schedule the recall repair. The interim notice did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. While driving 30 mph, the windshield wipers stopped working during a severe rainstorm. The vehicle was diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 61,000. Updated 03/07/17
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Nothing bad has happened yet. This "recall" has been going on for months. I find it difficult to believe that Chevy cannot come up with a remedy. I would guess one is available but it probably would cost them too much. Concern: If the wipers stop working during a severe storm I'm really in trouble. Why does this take so long"?"
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
There is a recall on my vehicle for windshield wipers. My windshield wipers became inoperable on 1/7/17 in the middle of a snow storm. My local dealer gordon Chevrolet and Chevrolet customer service are telling me that there is not a current fix available. In the meantime, I do not have windshield wipers. I requested to be provided a loaner vehicle from the dealer until the fix is in place and was denied. I am currently without wipers and have no where to turn.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/05/17
The contact owns a 2013 Chevrolet Equinox. While driving various speeds in the snow, the windshield wipers failed to operate. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V582000 (visibility) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 54,338. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. The contact received a recall notification for NHTSA campaign number: 16V582000 (visibility). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chevrolet Equinox. While driving various speeds and using the windshield wipers, the driver side wiper became inoperable and was hanging over to the front driver side door. The dealer diagnosed that the windshield wiper bolt was damaged. The vehicle was repaired. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The VIN was invalid. The failure mileage was approximately 63,000.
The contact owns a 2013 Chevrolet Equinox. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact experienced the failure referenced in the recall. The VIN was invalid. The approximate failure mileage was 28,000.
The contact owns a 2013 Chevrolet Equinox. While driving at an unknown speed, the windshield wipers failed to function. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V582000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The VIN was unknown. The approximate failure mileage was 36,000. Updated 02/23/17
A D V E R T I S E M E N T S
- Milford, MI, USA