This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chevrolet Equinox. While reversing into a parking space, the vehicle shook and stalled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 105,000.
The contact owns a 2012 Chevrolet Equinox. While driving 20 mph, the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure recurred. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the camshaft positioning sensor failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
The contact owns a 2012 Chevrolet Equinox. While driving 40 mph, the vehicle stalled and was able to be restarted. The failure recurred on numerous occasions. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Around 60,000 miles, I noticed there was an excessive oil consumption issue with my vehicle. I tracked it for a while, only to find its using a quart of oil every 800-1000 miles. I took it to a local Chevrolet garage and they informed me that this is a common issue with the Equinox. That it is the pistons and rings in the engine that need to be replaced and cost is about $2000. They also informed me that GM recalled 2010-2011 and some 2012, unfortunately mine isn't one of the "some." I've called GM twice about the issue. The second time, the customer service rep asked me what I was expecting from them because if there's no recall, there's nothing they can do about it. If there's a recall for some, there should be a recall for all. As I'm sure I'm not the only person in this predicament. The consumer stated the oil intially needed to be replaced every 1200 miles. The oil then escalated to needing to be replaced every 400-500 miles.
Out of nowhere, I get an alert stating 'reduced engine power' and 'service stabilitrak' off. I cannot go over 30 mph and the engine has trouble holding power. Several weeks prior to this message, I would feel a light engine sputter, bt the engine would then kick back into gear. This happens on the interstate and on city streets. Apparently this is incredibly common on a lot of Chevrolet vehicles as evidence on the equinoxforum blog.
- New Orleans, LA, USA
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Excessive oil consumption. Causing engine failure. Wife going to work and her vehicle stopped running. Got it to the local dealership and found out it had no oil in it. Was told those engines use oil and GM is aware of problem and not fixing the problem. Being the vehicle is still under there 100000 mile warranty I thought it should be fixed now questions asked but said it was covered in would think that would be a safety issue giving vehicle could break down on a busy highway and run the risk of someone getting hurt
My Equinox has stalled several times while at low speeds. Today it happened while turning into a park spot, it stalled once at a red light. The engine completely shuts down and I have to put the car in park and restart it. The dealership can't get me in till next week. Sometimes a check engine light comes on and sometimes it doesn't, it also using a lot of oil!!! GM needs to step up and fix this issue it is a huge safety concern. We shouldn't have to pay for this because it isn't normal wear and tear. There are thousands of complaints for this same issue out there.
July 10, 2015: I took my 2012 Chevy Equinox lt (2.4 L 4 cyl) to a Chevy dealership in ky. The vehicle was at 100,505 miles and I wanted it checked before driving on vacation due to the high mileage, a rough idle and because it had recently shut off while backing out of a parking lot. A GM goodwrench multi-point vehicle inspection was performed. I was told the car showed no sign of any issues but I would need to purchase new tires before winter. By Dec 2015 the rough idle had gotten much worse, the vehicle was loud (almost sounding like a diesel), would jerk and felt like it may shut off any time I had to stop or drive slower speeds. Additionally, the car would "slip" as it was shifting gears so I took it back to the dealership on Dec 8, 2015. The car was at 115,720 miles. The transmission, #2 cylinder, spark plug and coil were replaced and a throttle body cleaning service was performed. Since then, the car has idled high revving to 4,000+RPM at times before it will shift into higher gears (particularly when driving 70+mph on the interstate). Downshifting to lower gears doesn't always go smooth either. The rough idle has returned and progressively gotten worse. The car almost shut off while backing out of a parking lot on Feb 13, 2016. Yesterday (Feb 15, 2016), the car shut off while I was driving! there were no lights illuminated prior to it shutting off. I coasted to the side of the road, re-started the car and finished the final (~3) miles to work. I had the car towed from work back to the dealership. The dealership said there was no oil on the dipstick (the oil life sensor showed ~25% life left on oil) and I was told the car was 2 qts low on oil. The car remains at the dealership as of today, Feb 16, 2016. There are a lot of similar complaints about this on this vehicle needs to be recalled before someone gets hurt or dies!
Purchased vehicle used with 64000 miles Aug 24th, 2015. After about 2 weeks the car stalled while backing out of a parking spot. Re-started it and it stalled again. Happened again in late Sept, once in Oct and again in Nov. Dealer replaced faulty intake solenoid 11-13-15. Leaving for work on Jan 19th and noticed oil leak (no low oil light). Drove straight to dealership. 1/4 mile out my engine light comes on saying reduced engine power, drops me to 30 mph. Get to dealership and it's a blown rear seal. Replaced loose timing and balance shaft chain, water pump, coolant flush ( I paid for) ABS light came on, so sensor was found to be "open" also found chunk of magnet missing from wheel bearing. Car in shop for 9 days. Picked up on 1-28-16. Stalled again 4 X on 2-4-16. Returned to dealership to have camshaft actuator replaced. Stalled again 2-7-16 and 2-8-16. Returned to dealership on 2-8-16. No word from them yet. The car has left me in the middle of an intersection turning left twice!! I could be killed by driving this vehicle. I have researched online and have found 1000's of people dealing with this same issue. Several have had the vehicle stall while traveling 70 mph on the freeway!! the issues exists on 2010, 2011 and 2012 models. GM needs to take responsibility for the issue that no one seems to know how to fix. Does someone have to die before GM will deal with this issue?? these vehicles are also known for burning excessive amounts of oil. When I took it in for an oil change, they noted it was a quart low. Still no low oil light ever came on. One article I read said the issue is caused by a coating that was sprayed inside the camshaft during production is now leaking into the fuel/oil causing metal fragments and dirt to be in the oil.
The contact owns a 2012 Chevrolet Equinox. The contact stated that the fuel pump and timing chain failed. The contact stated that the oil pressure sensors failed prior to the other failures. The contact also stated that the vehicle consumed an abnormal amount of oil. The vehicle was taken to the dealer to be diagnosed. The vehicle was repaired. The contact also stated that the pistons and rings were replaced. The manufacturer was notified of the failure. The failure mileage was 32,000.
Problem began at the beginning of the month when my vehicle stalled on the highway during rush hour traffic..luckily I was not hit or killed. The issue is with the engine and high oil consumption. I took it to the dealer and they ran the test and I now have to take the car back 2 more times to prove the PCV has to be replaced. Meanwhile I have to keep 2 quarts of oil in the car and check every 1000 miles to ensure oil lever is proper so car won't stop. I'm a single parent with a 2 year old and this "condition" with the vehicles is dangerous. Shame on GM for not placing a recall out and just doing the repair across the board. I am literally afraid to drive this car but stuck with it cause it is my only car and who can afford a new one. I have had 2 oil changes or top offs this month alone and a week ago I had to add a quart so the car wouldn't stall. This is ridiculous! Chevy is about to lose a customer in me. Signed - scared single mom in houston,
Purchased with 38,000 miles. At 43,000 the check engine light came on. I went directly to dealership. Less than 5 miles away. They took it in, came out and said I was 4quarts low on oil."?????" was told normal was 1 qt every 1000 miles. No way would I believe that. Have been doing. Excessive oil use test.waiting fo GM now. They did do a recall on 2010 Equinox with same problem changed rings on it we will see
The car started to sound like an old jalopy, after having the car checked out it was determined that the timing was off and it was burning massive amounts of oil without the engine oil light coming on. The injectors are clogged and the engine is all clogged up, so it's messing with the timing belt. It's been 2 month since I took it into the shop and it's looking like the engine needs rebuilt or replaced, a complete piece of junk 3 years old never any warning from the car about low oil or the manufacture it's a travesty.
Oil consumption 4000 miles bone dry. When stop at a light, backing up the car stalls out. I had it in the shop twice. Now doing an oil consumption test. I only have 45000 miles on my 2012 Chevrolet Equinox. Started having problems around 39,000 miles also am reading this problem is affecting a lot of Equinoxs. Someone is going to get killed in an accident!!!!!!!!!
The contact owns a 2012 Chevrolet Equinox. While the vehicle was idling, there was an abnormal noise coming from the engine. The vehicle accelerated, but the abnormal noise continued. The vehicle was taken to a dealer where it was diagnosed that the timing chain belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 48,000. MA 10/25/15 the consumer stated the vehicle consumed more oil than it should between oil changes. Updated 05/09/16.
Car stalled, restarted but stalled again, restarted and staid running by keeping foot on gas pedal and brake pedal. This kept happening for two days then went away. Problem came back on 08/14/2015. Will check with dealer.
The contact owns a 2012 Chevrolet Equinox. The contact stated that while driving at 30 mph, the air conditioner failed to function and the center console became inoperable. All the warning lights on the instrument cluster illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 43,968.
The contact owns a 2012 Chevrolet Equinox. The contact stated that the engine timing chain failed, causing the vehicle to jerk and the engine to emit a loud noise when starting. The lights on the instrumental panel illuminated. The failure was experienced several times. The vehicle was taken to the dealer. The technician diagnosed that the timing chain needed to be replaced. The timing chain was replaced several times; however, the failure was not corrected. The dealer advised the engine needed to replace. The engine was replaced; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
A D V E R T I S E M E N T S
- King George, VA, USA