This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3 complaints contained within - complaint #1 - I have had multiple issues with cam shaft actuators and exhaust issues in this vehicle. This has caused my vehicle to stall in busy intersections and to also go into "limp" mode on the interstate. Going 70mph and the engine going into limp mode is dangerous. Thankfully there were alert driver around me that were able to help me get to the emergency lanes safely. There were recalls for this vehilce for some of these issues - but conveniently - my vehicle was not recalled. Three different GM/Chevrolet dealerships have worked on my vehicle and have contacted GM on my behalf - but GM has covered no fixes and I have been out over $2000 on these fixes that were covered under recalls - but not on my vehicle. 2nd complaint - I now have fuel pump issues. Again, a recall was issued in July 2016 for fuel pump issues. The recall is for the same year, make and engine as mine....but my vehicle is not covered under recall.....even my vehicle will stall out while idling at intersections and again - safety issue. I have children and do not feel safe with this happening. GM seems to not be concerned. 3rd issue - takata recall - my air bag alert light will come on - but I have not received a recall for this issue - yet again - my vehicle seems to not be on the list. Safety issue - yes. I have had an open case number with GM corporate for at least 3 years - but suggestions always seem to be on my dime....not theirs. At this point - my vehicle is a "lemon" in my eyes...and if me or my family get injured because of these issues...well.....
Chevrolet Equinox 2011 uses excessive amounts of oil. I have to add oil between oil changes. I keep extra oil on hand always. The car makes rattling noise at start up and just doesn't sound good when running. It runs sluggishly. I wasn't aware of the problem. I only had to add oil between changes to my previous car when it was leaking on the ground. I went to have oil changed and there was none on the dipstick. I had no idea. When I add oil the rattling seems to go away for a while. I can't afford to buy another car or replace the motor if the oil consumption causes the need for that.
We have owned a 2011 since 2014 and in the beginning of 2015 we began to experience the excessive oil consumption. We have taken it to a Chevy dealer multiple times and have been told that there is nothing wrong. We have to change our oil between 1, 000 and 2,000 miles and constantly carrying around oil "just in case". in August, 2017, we started to experiencing the stalling at stop signs and red lights, and even while driving. When idling, the car "bounces".
I have a 2011 Equinox it's got 146,000 miles. I am faithful with oil changes and last week when I went to get it changed I was told my engine had no oil. My oil light never came on, my check engine light had just turned on the day prior. I was told there wasn't any leaks. So after some research I find there is a oil consumption problem, however since my miles are I've 120,000 I don't qualify for the repair. This is not right! my car could have burnt up because my light never indicated a problem and GM never notified me of he issues!
For the last 5000 miles, at times, when idling at a stoplight or intersection, the engine jumps even with the foot on the break. This is frightening in that it feels like the vehicle may accelerate on its own and hit the vehicle in front or go into the intersection.
I have had this vehicle since 2016 and have had issues with it since the 7th day of owning it. On day 7, I had the catalytic converter replaced (after they tried to tell me I didn't tighten the gas cap). Then after only owning the vehicle for 4 months, I had to have a whole new engine built (so they say it was) this was after my vehicle turned completely off in the middle of an intersection while driving with my 2 year old daughter. Up until that point everything had been fine. There was no check engine light, warning or anything. The dealership had my vehicle for almost 2 months before I finally got it back. The day I got it back, my vehicle started overheating and making a horrible noise. This time the dealership told me it was my radiator and that they replaced it. Everything was ok after that for a good 3 weeks and then after that the engine light has been on and my vehicle will randomly turn off. I have taken it to a different location where they have fixed the sensor a couple of times, but they said it was my engine and that the dealership never fixed it properly. I can believe that too because none of my service info is on the Chevy site and the same codes show up that did originally, this vehichle is a safety hazord and a money pit! when will Chevy be held responsible for all of the same complaints on the Equinox?
Motor on 2011 Chevy Equinox blew up. Dealer stated that when they pulled the oil pan they found piston, rod and rings. Quoted it would be >$9,000 to repair for the motor, gaskets and cat. Convertor. Asked if this would be covered under warranty. Stated it wasn't. I questioned about the pistons being replaced last year. He stated that it was 1.5yr and 27,000 miles ago. He said that there was no coverage. I asked why would these go bag with only 27,000 miles on the repair on only 116,000 miles on the vehicle. He said due to oil. The dealer has completed all oil changes the last 2-3 years as least after starting to have all the issues with oil consumption and other problems. All oil changes have been completed based on oil usage prompted by car. It seems that the issue is caused by the oil consumption and has just taken time for the rods/crank to give way. Chevy should issue recall for replacement of whole engine not just the pistons. If pistons are faulty due to lack of oil there are more issues underlying.
Engine stalled out while driving and almost caused accident. Timing chain slipped and ruined my entire engine, no warnings, no signals or none of any kind. Reading alot of complaints about this same problem and there should of been a recall on this 2.4L engine from GM a long time ago! maintenance has been maintained and up to date since car was first driven off lot.
Stalling out while sitting in drive at red light. Got up for work and turned truck on, sounded very rough. Put truck in reverse and took off and when stopping at a red light the rpms would move on their own, car starts bouncing, motor is rattling, and sometimes stalls out. I have to put the truck in neutral at every light for it to not rock back and fourth. Next day check engine light came out, readings indicated it was the throttle sensor body and the solenoids. I replaced all of these and truck is still running the same, and check engine light is still on. After doing research I have read well over 50 of the same complaint of these vehicles doing the same thing! we need help!
My 2011 Equinox has experienced multiple problems since we purchased it beginning with the oil life monitoring system, which GM acknowledged, through a dangerous failure of the stabilitrak system in 2014 while in motion on multiple occasions (posted to nhsta), resulting in an engine rebuild in 2016, which GM took responsibility for. Unfortunately, the initial problems occurred beyond the lemon car limit in our state and continue today. In September 2017 I brought the vehicle to a Chevy dealer after noticing significant exhaust fumes in the cabin particularly while stationary during start up. It was diagnosed with a cracked manifold. The manifold had already been replaced in January of 2016 as part of an engine rebuild at GM's expense. This would therefore be the third manifold in this vehicle in only six years. Both the dealer and I filed with GM customer care to request coverage for the manifold replacement. I have not yet heard back but remain hopeful that GM will once again step up and take responsibility.
Reduced engine power /stabili trak light comes on when my vehicle is idle or stopped at a light. It sometimes shuts off but cranks back up while im sitting at a light. Usually when on driving on 95 the light doesnt come on except for this morning the light came on while I was on 95 when I was under 60 miles I had to pull over for a few minutes so the indication light goes off, my car will eventually loose power if the light is on and I try to try it.. if the light is off I can drive so I have to turn car off and sit for awhile before I can resume driving.
#43180: Voluntary product emission recall ' high pressure fuel pump ' (Sep 30, 2016) car stalls after idling when pulling out of parking lot or in a slow start up or transitioning from reverse to drive. Causing the vehicle to lose power and maneuverability. The engine mounted high pressure fuel pump in these vehicles may develop excessive wear on the plunger piston shaft and shaft seal. If this happens fuel can leak into the engine oil crankcase and result in the engine running rough and illumination of the malfunction indicator lamp. The issue has been ongoing for past several years.
Purchased 2011 Equinox new in August 2011 and all maintenance has been performed either on time or ahead of schedule. First incident occurred while driving at approximately 45 mph - Equinox shuddered and stalled out. Restarted and had it checked at dealer but no engine codes could be found. About six weeks later on August 30th car cut out at a red light, restarted - car cut out when I slowed to make a turn, restarted - car cut out when I was backing into a parking spot. Called and got an appointment at the dealership. Received a call from the mechanic on August 31st telling us that the timing chain needs to be replaced at a cost of $1600. My 2011 Chevrolet Equinox only has 52000 miles on it, shame on you GM - a timing chain should not need to be replaced at such low mileage and we should not have to pay since you are aware of the issue with these timing chains.
The contact owns a 2011 Chevrolet Equinox. While driving approximately 65 mph, an abnormal noise was heard coming from the engine compartment. The vehicle was taken to H & K Chevy Buick (200 S main St, Continental, oh 45831) where the oil was checked. The technician diagnosed that the motor was losing oil and the chains and pistons needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not covered due to a branded title. The approximate failure mileage was 67,000.
Dealer looked at it, it uses oil they say there is an issue with stretched timing chains and piston rings, which company has admitted there is a problem with. Branded title is stopping the fixing of problem. Only issue to make title branded was bumper and ac unit issues(had to do with the insurance company in the state it happened in). There wasn't any damage to engine / motor. GM will not stand behind there product like they claim. They already issued this policy #15285, they should honor the fix!! - regardless! vehicle is 2011 with only 67,000 miles. Called GM cus. Support, as told by dealer, they couldn't help. Report # 8-3169085035
Less than 60,000 miles and it needs a new engine. Engine light came on and power was reduced. Car idles very rough, and somewhat loud. I liken it to a school bus. Luckily I was less than 5 miles from home and did arrive safely. Car was looked at by two different mechanic shops and both have the same diagnosis: Timing belt/chain jumped and now needs a new engine.
I received a recall notice for excess oil consumption. I surpass parimeters for repair. Dealer insists that I keep going in for testing well beyond what Chevy has set as the standard. Chevy is not providing results. Vehicle is still not fixed. Vehicle whines and has loss of power. First time it happened I, thankful, was on a quiet residential street. The recall states oil consumption of a quart or more at 2000 miles. I have been going in every 1000 miles. I have attached a copy of the dealer record of oil levels. I am going on the 4000 mile mark with no fix by Chevy in future. They don't want to fix.
A D V E R T I S E M E N T S
- Scottsville, KY, USA