This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
PCV orifice frozen with ice, caused crankcase overpressurization and blew out rear crankshaft seal, lost all engine oil. Vehicle was on highway at 65 mph.
I just had to replace the exhaust manifold for the second time in 2 years on my 2011 Chevy Equinox due to very large cracks. The car has around 90,000 miles on it and I realoze it's 7 years old, but I tale pretty good care of it and get regular maintence usually at an actual Chevy dealership. The first time I expressed my suprise to the mechanic when he yold me there was a very large crack in the exhaust manifold. His response was that Chevy equinoxes are widely known to go through manifolds quickly and frequently, again this was at an actual Chevy service station at a Chevy dealership. The second time less than 2 years later when the check engine light came on again I took my vehicle to th aaa certified care care center and again same thing, manifold large crack must be replaced and aaa tech told me same story, Chevy Equinox manifold are widely known not to last. Only this time in addition to the manifold, the cracked manifold had somehow caused damage to the catalytic converter which is now broken and must be replaced. So my question is, if these are widely known defects among 2010-2011 Chevy equinoxes, why hasnt Chevy issued recalls for manifolds and caralytic converters?
Ever since I have bought this vehicle it is a lemon. I have all the receipts as well as research that GM needs to recall this vehicle due to safety issues and everyone has the same problem as myself. From the oil consumption and still having problems and even smells like burning causing odor which is very strong, stalling issues where my car has even stopped in the middle of the highway after a new engine was put in, the engine ticking still does and stalling even with new engine put in have video of the sounds it makes that they can't seem to figure out what's going on after all this time and the clattering noise when the car is started. I have contacted GM numerous times because I do not feel safe with me nor my children in this car. With all the complaints online and they still won't recall the vehicle and be concerned for the safety of the customer. I have all my receipts as well as all the research I have done and even the dealer keeps giving me the run around with everything wrong with it and says it's something different all the time just to try and get more money and still having to take it in the shop but this time was told oh it's not safe to drive but yet tried to say it was the tires this time which it wasn't because there is brand new tires on it. So I hate driving this car even to work let alone with my children because I don't know when it will stop again and cause me to wreck or get hit or even the fumes causing problems which they don't need to inhale. GM needs to recall this vehicle because of all the issues I have had and still continue to have and provide me with a safer vehicle. I have already filed with the BBB and will be speaking with state attorney general as well. If need proof of receipts I can fax those.
I own a 2011 Chevrolet Equinox ls AWD with roughly 86,000 miles. While driving back an appointment this morning, the vehicle began to sputter and the "engine reduced power"/"service stabilitrak system" lights turned on. I was on the interstate with morning traffic that was going 70mph (the speed limit) and higher. The vehicle's RPM reduced suddenly and drastically, and I was only able to sustain 40mph. I was alone. I coasted off the highway as quickly as I could, stopped at the multi-lane intersection, and the vehicle completely shut off. I could not restart it. It was 9 degrees outside with snow on the ground, and the heat stopped working in the vehicle, too. The power steering shut down. I had to wait outside to direct traffic so that I would not get hit. It was a frightening experience. After the tow to the dealership, the mechanic notified me that the entire engine needs to be replaced, quoting me between $2300 for a used engine and $6500 for a new one. Corporate has only offered 10% cost share for a new engine. This is unacceptable and a known issue based on consumer complaints I have read. The complaints are consistent and point to engine failure with total replacement in the range I was quoted. I do not have the money to replace the engine, and it is a shame that a vehicle with so few miles and years needs this type of repair! furthermore, I could have been severely injured or worse, as has happened to many others! this vehicle has had no collisions, no major damages, and I have kept up with all recommended maintenance. Now I have no vehicle, no possibility to recover its value, and I am devastated about the financial blow.
- Milwaukee, WI, USA
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Engine failed due to excessive oil consumption. I was in the process of working through an oil consumption test with the dealership but was unable to finish. My car failed thankfully while it was stationary in my driveway. It is my understanding that this failure could have happened at any time even with my kids in the car or on the highway. I've been told that due to the vehicle consuming excessive oil between regular oil changes it results in issues with the timing chain which eventually lead to engine issues and ultimately failure. There is currently a technical service bulletin released by GM for the known issue but no information was even sent to me about the issue so that I could be made aware of it and monitor the problem.
"takata recall" my vehicle is have problem with oil consumption, exhaust fumes coming out of the heater and a rattling noise. I took it into the shop in the car mechanic informed me that that the problem is not worth fixing because the year make and model keeps giving problems. He said he worked on the same type of vehicle multiple times in every 2011 Chevy Equinox has had the same problems. He said it's not worth putting the money into and that that year was a faulty car and to find out if there was a recall because of the negative reports. I looked online no recall so I'm wondering why multiple vehicles are having the same situation. He said he spoke with my car dealership and they said that this problem is very common. And just today my vehicle engine started smoking. I'm working on getting a problem.
My 2011 Chevrolet Equinox has a really bad ticking coming from the timing belt area. This car has been idling rough and its very loud do to the ticking coming from side of engine. It sound like a 30 year old car and its been doing it since 66,000 miles
In 2014 failed oil consumption test got work done on engine replacing piston and etc now I had (1/2018 ) vehicle shutting off at stop signs or lights.took vechicle to personal mechanic it was down a quart or oil but wasn't due for another oil change till 109.000 miles.car was at 106,000 miles at this time. Was told that I needed an upper fuel pump, cam shaft, timing chain set.and plugs misfired. After calling GMC I was told that I had no warranties left. So I called the Chevy certified dealer who perform the engine work in 2014. I was told that their warranty only last for a year and that I have special coverage still left that may aplly but would have to be inspected by their specialist and $100 fee.now mind you my car was already being worked on at my private mechanic.after paying $1375 for all the issues listed above my catalyst converter is bad. I been having ongoing engine issues with this vechicle.
Without warning my check oil pressure light illuminated. I had less than a block to get to the side of the highway before my engine failed. After having it inspected by 3 different inspectors, it was determined that my PCV valve froze and caused my rear main seal to leak all my oil very rapidly. This in turn caused my engine to seize. This pvc issue is a known issue and no recall has been issued. This is something GM needs to take owership of and correct! this is an extreme safety hazard!
Had to replace the catalytic converter due to over heating of the engine/exhaust as a result of the excessive oil consumption (Sept 2017). Stabilitrak service light came on and reduction of engine power and speed while driving (Jan 2018).
The contact owns a 2011 Chevrolet Equinox. While operating the vehicle, an audible ticking noise was present from the engine compartment. The vehicle was taken to the local dealer classic Chevrolet (6877 center St, mentor, oh (440-602-6020) where it was diagnosed that the crankshaft rear oil seal was blown due to moisture in the PCV. The contact was informed that the failure occurred as a result of driving in extremely low weather temperatures for extended periods. The vehicle was not yet repaired. The manufacturer was notified, but no assistance was offered. The failure mileage was 96,500.
Oil consumption - have just received the warning oil pressure low - stop engine. Come to find out it is only covered before 120,000 miles or by September of this year. I received no notification of this issue. I have documented all service charges and timing of additional oil used. Talked with GM and they will not offer to reimburse for charges incurred.
GM recall 11195A - poor drivability/ safety/ emissions recall for camshaft position actuator solenoids. My 2.4L 2011 Equinox (approx. 47,000 at purchase 11/16 & 71,000 current) is now at days Chevrolet in acworth ga. Due to 1) shutting off multiple times while driving, 2) stalling at idle (fwd & rev). I initially visited days on 12/22/17 to start an oil consumption test related to 15285C, as my car presented with stalling/hesitation/surging and loss of 3 qts oil. As of today (1/3/18), I returned to days when it shut off while driving again. The dealership's diagnosis is intake & exhaust camshaft solenoid failure. I suspected this based on code P0010 recorded by my diagnostic unit. So I got a rental, left my car for the camshaft repairs, and researched recalls. The 2011 2.4L has many known engine/powertrain/safety issues. Lo and behold, I found the recall on the camshaft diagnosis. It reads exact to what I'm experiencing. My next step was contacting days to ask why I'm being charged for a recalled repair. I was informed that they were unaware of recall 11195A. My service advisor, rob, looked up the recall and discovered that there is in fact a recall for the exact diagnosis, yet could not explain why my VIN is not included. He advised that the car is exhibiting exactly what the recall is issued for and that it's clearly a known safety issue, yet GM will not cover my repair because "the VIN is not included". I very much believe this is GM's responsibility and GM should cover the repair at no cost because it's a result of their faulty engineering. I contacted GM customer service tonight and was told there's nothing GM can do. I strongly disagree. GM can do the right thing. I requested a case be opened and was given #83734190593 after pressing (paul) for one. In the end. GM was of no help and my VIN is still in limbo, so I'm filing my complaint here.
GM 2.4 ecotec engine plugged PCV valve. Valve was found by dealer as being frozen shut causing the crankcase to pressurize and blow out the read crank shaft seal costing $1817 to repair. This is not an unknown problem for GM. Other makes and models of a several year span with the ecotec 2.4 have a service bulletin 14882 to cover total cost of repairs for this exact same problem. GM is refusing to cover this engine because it wasn't part of the "special recall" issued March 2015. It has become apparent the recall needs to be expanded to cover all the ecotec 2.4 engines. Had this vehicle been on a highway or heavy traffic the engine would have blown or seized due to lack of oil. This ecotec engine has had many problems resulting in recalls. Timing chains prematurely wearing out to piston rings wearing and causing excessive oil consumption. The vehicle had just started an oil consumption test for this very problem. After a fresh oil change the engine promptly blew out over 4 quarts of oil in less than 15 miles. Had I not checked the oil level for the oil consumption start point the car would have been driven until the engine seized up more than likely causing an accident..... which brings me to another point. Do I need to contact the epa over the oil leaks on countless GM vehicles" under my estimate this single GM vehicle dumped approximately 2 gallons of synthetic oil to the environment before the problem was diagnosed. How many thousands of gallons are being dumped due to GM refusal to own up to their bad design" I understand this website may be to deal with more safety concerns but GM insisted I file a complaint with you..
The vehicle has suffered several engine failure since I purchased it. Several sensors and module have gone out, costs of over $1500 to date. Faulty electrical panel failed to indicate the vehicle was low on oil, and overheating. The oil was changed and within a month, the oil had depleted for unknown reasons. None of the indicator lights signaled and the engine stopped while driving, the mechanic said the engine froze up and it is a total loss. The mechanic said the vehicle only had two quarts of oil but was not signaling any oil problems and it should have. The sensors and electric panel were malfunctioning. The dealer never disclosed any recalls to me when I bought the vehicle used. The mechanic is getting the history together of work performed. I will upload as I get them.
A D V E R T I S E M E N T S
- Atwater, CA, USA