This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chevrolet Equinox. The contact stated that there was a strong smell of gasoline inside the vehicle. The contact purchased a new fuel pump from an independent mechanic and replaced it independently. Several months later, he was alerted to the recall for NHTSA campaign id number: 12V459000 (fuel system, gasoline:delivery:fuel pump) and called the manufacturer but they offered no assistance, as he did not reside in one of the states listed in the recall. The failure mileage was 55,000 and the current mileage was 57,000.
The contact owns a 2007 Chevrolet Equinox. The contact stated that there was an overpowering gasoline odor present inside and outside of the vehicle. The odor was so severe that it would cause the contact to become nauseous. The vehicle was taken to the dealer for diagnosis where they advised that there was a fuel leak. The vehicle was repaired for the module kit and the gasket for the fuel tank. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 94,506. The current mileage was approximately 95,256.
The contact owns a 2007 Chevrolet Equinox. The contact stated that while parked fuel fumes were emitted into the vehicle. The vehicle was taken to the dealer who stated that there was a fuel leak and the fuel tank needed to be removed in order to diagnose the failure. After inspecting the fuel tank the technician diagnose that the fuel pump needed to be replaced. There was a recall under NHTSA campaign id number: 12V459000 (fuel system, gasoline: Delivery: Fuel pump) that may be related to the failure. The manufacturer was made aware of the failure who did not offer any assistance since the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 98,000.
I have noticed that finally there is a recall. I am saddened to see that unfortunately this recall is not included in Florida. I just never knew that a big company would not care for the safety of the drivers and passengers! I do not have the money to fix it, and I am scared that something bad will happen while I am driving it in with children. I don't understand why my car is not being recalled. I feel it is unfair to only recall certain states when there are others like me in Florida with this serious problem. This problem is very serious, it leaks gasoline!!!.peoples lives are at risk! will GM care when someone dies here in Florida!. when I heard about the recall I was so happy, then called GM, only to be told I am not in the state for the recall, which is so unfair!!!!!!. I was also told if I felt it was serious, and scared that I should get it fixed and that they would reimburse me if the recall eventually affects my vehicle. I just felt the same cold shoulder I received when I complained to GM about my passenger airbag!. if something happens because of this it would be pretty sad that they could have helped people like me and my family. I feel like I need to let you know this is so serious. I don't want to have to hire a lawyer, call the news, just for GM to do what is the right thing to do for other states, like Florida! I pray nothing bad happens and that it should not be only a few states, it should be the all vehicles with the problem for the recall, and Florida is a very warm state. Please thank you for listening and I do hope that all the other people like myself get this problem resolved from GM, for the safety of us and all other drivers in case of a serious accident! they should not wait for us in Florida before its to late. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Chevrolet Equinox. The contact stated that while inspecting the vehicle it was found that there was a fuel leak. The vehicle was not taken to a mechanic. The vehicle was not repaired. The manufacturer was contacted about the issue and notified the contact that the VIN was not included in NHTSA campaign id number: 12V459000 (fuel system, gasoline: Delivery: Fuel pump). The failure and current mileage was 50,000.
Have a 2007 Equinox with fuel leak at top of fuel tank. Dealer says same issue as the ones with the recall notice, yet my vehicle is not on the list. Dealer says $1300 to repair unless I receive recall notice, but it probably would not happen. Dealer also stated have seen several vehicles with same issue and not on recall list. If so many vehicles have same defect, then why are they not all being recalled" does there have to be a fire or explosion or fatality before something General Motors does something"
Gas leaking from fuel lines. Fuel line and fuel pump come together so I had to replace the complete fuel pump at the cost of $961.58 some of the 2007 Chevy Equinox are under recall for fuel line leakage, but not this one according to GM.. I was wondering why.
The contact owns a 2007 Chevrolet Equinox. The contact stated that while parked, she noticed a strong fuel smell around the exterior of the vehicle. Additionally, the fuel gauge stopped functioning and would not provide a correct reading. There was a recall under NHTSA campaign id number: 12V459000 (fuel system, gasoline: Delivery: Fuel pump) that may be related to the failure. The vehicle was taken to the dealer who diagnose that the fuel pump needed to be replaced. The technician stated the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 60,000.
Our 2007 Chevy Equinox developed a fuel leak from the fuel pump causing a strong odor of gasoline when driving and when parked. We heard on the news that there was a recall on 2007 Equinox for defective fuel pumps that leaked. We contacted General Motors and they informed us that our vehicle was not part of the recall. We paid for the repairs ourselves. Is there any way that we can be reimbursed for the repair costs? we currently have the defective fuel pump.
Smell a gasoline from the thank. I went to the dealer they tell me the fuel pump has damage, I have to replace, I bought a new. Do you think can be return the money?
I purchased the vehicle on 8/26/11 at greenway Chevrolet in orlando, Florida at 87K mileage. I smell gas coming from the rear right wheel area and took the vehicle to david maus in sanford, Florida on 5/1/12 told them to check vehicle for the smell and to get an oil change and tire rotation. At that time the vehicle mileage is 99883. They said that they didn't see anything wrong to make the gas smell. So I continued to drive the vehicle when the scent got stronger and stronger then I witness gas visible leaking so I took the vehicle back to david maus in sanford for repair. They then confirmed the fuel pump leak.so I had to replace it. I also contact General Motors for the first time to advised of the fuel pump malfunction, and they advised that there is nothing they can do and its considered wear and tear and not a manufacturer defect. Now there is a recall on certain Chevrolet Equinox fuel pump so I contact General Motors for the second time and they advised that my vehicle/VIN was not included on the recall. I also open a claim with the BBB (better business bureau) which contact GM once more and they call me and advised that I would not qualify for any reimbursement, not even under the power train warranty. I feel that the recall on the fuel pump leak should include my VIN# [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Chevrolet Equinox. While parked, the contact noticed a strong gasoline fuel smell. The vehicle was taken to an independent mechanic for diagnostic testing. The contact referenced NHTSA campaign id number: 12V459000 (fuel system, gasoline:delivery:fuel pump) however, he was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 73,000.
The contact owns a 2007 Chevrolet Equinox. While parked, the contact noticed a fuel leak from under the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing. The technician stated that the fuel pump module would have to be replaced. There was a recall under NHTSA campaign id number: 12V459000 (fuel system, gasoline:delivery:fuel pump) that could have been related to the failure. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in the recall. The vehicle was repaired. The approximate failure mileage was 93,000.
My 2007 Chevrolet Equinox I haven't had it a year and fuel pump system is dry rotten and leaking fuel was close to catching on fire a manufacturer defect and they telling me at the dealership it's not included in the recall because I don't have no warranty I will have to pay $2000 to have my vehicle fix also my child always complaint of feeling sick when she ride inside the car now I know what cause her to feel sick I brought to the pediatrician and will have my attorney to get involved to have these matter resolved.
We start to smell a very heavy odor of gasoline, we stop and looked to find out what was happening but could not find any gasoline leaking on ground, we took it for grant that maybe the gas tank had an over fill, but the problem just kept continuing to get worst, we happen to hear a news report about gas leak problem with 2007 Chevy Equinox so we took it to the dealer and they said they did not have any knowledge of a recall and we would have to pay about $1000 to repair problem and try to get money back from General Motors( ourisman Chevrolet, in bowie md.)
The contact owns a 2007 chevroley Equinox. The contact stated that the vehicle had a strong smell of fuel. The contact was able to trace the smell to the fuel tank and found that there was a crack on the fuel pump module. The contact spoke to the manufacturer about NHTSA recall campaign id number: 12V459000 (fuel system: Gasoline delivery: Fuel pump), but the manufacturer did not offer any assistance since the vehicle was not included. The failure mileage was unknown and the current mileage was 98,000.
The contact owns a 2007 Chevrolet Equinox. The contact stated as his vehicle was inspected they noticed there was a fuel leak. The vehicle was taken to the dealer who inspected the failure and stated the return port on the fuel pump module was cracked and caused the fuel leak. As a result, the fuel pump needed to be replaced. There was a recall NHTSA campaign id number: 12V459000 (fuel system, gasoline: Delivery: Fuel pump). The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure mileage was 97,000.
I kept smelling gas when I would get out of my car. After a week of the smell, I had the car checked out. The garage mechanic checked and said there was a leak coming from over the gas tank and it was leaking down underneath my car and it was very dangerous. He said a spark could have ignited the gas and caused a dangerous fire. The car was repaired by the garage by replacing the fuel pump module (parts and labor $674.99).
A D V E R T I S E M E N T S
- Hamlet, NC, USA