This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car stops running unexpectedly and without warning. Just driving along and suddenly no power. Usually necessary to restart the car although occasionally it restarts on its own. Very dangerous when it happens at highway speed. Per my mechanic no codes show up for this problem. I looked up this issue online and see that plenty of other Chevy Cruze owners have had the same problem.
Car spontaneously stops accelerating. Sometimes a restart is needed. It jerks as you're trying to gain acceleration. Sometimes it stalls after non acceleration. Safety is compromised due to traffic behind me going speed limit or worse. First appeared 2 months ago. Mechanic could not detect anything on diagnostics. Then we took it to the Chevy dealer where purchased and after 5 days could not diagnose. They took it out 3x but could not duplicate symptoms. No lights flash, no warnings. I'm at a loss, I'm a senior citizen who needs her vehicle. I no longer feel safe driving it. Please advise.
Based off my mechanic's assessment and that of a Chevrolet dealership, one of the cylinders in my Chevy Cruze is no longer firing. The dealership believes at least one of the pistons needs to be replaced. The car is available for inspection. The car is unreliable to drive, as I drove up a freeway incline it slowed to a dangerously low speed for freeway driving. The dealership has confirmed they believe it is an issue with the piston but will not confirm without charging $2800 to dismantle the car and are not able to guarantee they will be able to fix the issue. Diagnostics were run on the car at Putnam Chevrolet in Burlingame CA. There were no warning lamps or messages prior to a major issue with the cars functionality. The issue first appeared June 15, 2023 without any warning. The engine light came on and the car was not functioning properly, plus a notification to "service Stabilitrek". I have found mention of the same problem on consumer forums. Cracked pistons are a KNOWN issue on this make and model but there are no recalls and the car is just outside of the warranty.
I was at a stop light. The cars feature that shuts off the engine when stopped at a light failed as it completely would not start again. This has happened to me a few times now. One of those times it was at a busy intersection and I was almost hit. I had to shut off the car and turn it back on again to get it to move. I spoke to someone at Chevrolet and I was told this feature can not be turned off in this model and there have been known issues. I do not know why with this being known that nothing has been recalled on the vehicle. I can not remember if lights turned on as it was extremely stressful to go through.
- Grove City, OH, USA
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I purchased a 2017 Chevrolet Cruze RS Premier hatchback from Mastria Kia in Raynham, MA in January 2023 and it was missing the rear seat headrests (they were neither installed in their OEM position or in the car upon delivery). I would like to know if this is a violation of NHTSA regulations. To date, they have been unwilling to provide the proper headrests as installed by the Original Equipment Manufacturer. Thank you.
The car acts as if it-??s going to stall at every stop light and stop sign. It is slow to start and several times in the middle of a turn it just acts as if it stops.
Came to a stop at the stop sign we car wouldn't accelerate tap the gas pedal would accelerate so I pressed harder then car take off pressed breaks car would stop tell I crashed
I bought this Chevrolet Cruze new in July 2017. From new, after you drive the car for approximately 15 minutes with the air conditioner on, there is a chemical smell coming from the vents. It lasts about 5 minutes but may come back with a longer drive. It is a very unpleasant smell. I took it two dealers and have worked with GM. GM admits there is a problem and have released pit5726 describing the exact problem I am having, but they do not have a solution to offer me. I am concerned about inhaling this chemical smell.
There is a known issues with the 2016+ Chevy Cruze models where the top mounted brake light cracks and water leaks into the trunk under the spare tire and into the battery compartment. The water also comes into contact with other electrical components that are between the rear seat and rear quarter panel. This causes a musty/mildew smell in the vehicle and can potentially cause electrical shorts and issues due to the components that are in the affected area. As stated this is a known issue with these cars and a recall was issued for this exact problem but there are many other vins that were affected including mine that were not included in the recall.
Vehicle has had a misfire that only threw a single generic misfire code for cylinder 3. jerks occasionally when slowing down at stop lights or signs. Recently went to turn around after missing a turn, shifted it into reverse after stopping in a random driveway off a city road, slowly began to back up and it moved about an inch before the steering wheel completely locked up, A/C shut off, car acted like it was in neutral and would only roll forward, would not accelerate with gas. Engine was still running, no lights came on, but problem remained until I put it in park and shut the vehicle off. Turned it back on and it started normal and haven't had a problem since but it's only been 2 days. Took it in to dealership and found 0 codes and are unsure as to what could possibly create the issue due to no codes and it only happening intermittently.
2017 Chevrolet Cruze lt, trunk filling up with water in the battery compartment, when it rains. Trunk liner is dry aside from the trunk door. Battery under water.
I was unaware of my vehicles recall until 12/15/2019 when I've went to the tire multiple times and they advised me there is nothing in my tire. The sensor comes on daily and the pressure does not go above 10 and goes back forth from 0. this is very dangerous
Since I bought this vehicle every now and again after I get gas the check engine light comes on I know that I tighten the cap as it says in the owners manual and replacing gas cap
Vehicle purchased under 1 month ago with 15K miles on it. Vehicle was stationary at a red light with auto stop engaged, I attempted to accelerate as light turned green; auto stop attempted to turn on, then seemingly failed and vehicle completely shut off. Required me to put vehicle in park, then turn key so ignition was off then back on again, vehicle came back on with no issues and I drove away. Outside temperature was 109 F, and this occured at the end of my 25 mile drive home from work using mostly surface streets.
Digital gauge cluster eventually shorts due to factory-installed wiring being too short. Needs a special wiring harness to lengthen the wires to prevent premature wear. Affects everything from the radio, to critical vehicle information such as mileage, fuel level, current speed, rpms, etc. This issue can occur at any time. In my particular case, the vehicle was operating fine in the morning, was shut off, and then no longer functioning in the afternoon upon starting up again.
Bought my car in September and it was running fine. I live in Arizona and now that it's July it's very hot outside. I noticed about a month ago my car started stalling for a moment when I would try to accelerate on the freeway. And now it has randomly started stalling when stopped at a red light. When this happens I have to turn the car off and try to turn it back on (usually takes a couple times). There is no check engine light that ever comes on when this happens. I live about 33 miles away from my work so I drive quite a bit and it's gotten to the point where I don't feel safe driving it. There is no check light engine on ever so I can't take it into a repair shop.
Water collects in the trunk within the spare tire well from the high mounted third brake light. If unchecked, water collection could short out the fuse box or battery that is also in the trunk. Remedy was to have the dealer replace the seal around the high mounted third brake light.
When my vehicle comes to a complete stop it engages the auto stop system. At unknown times the system will fail to restart upon removing my foot from the brakes after having come to a stop at an intersection. When this occurs I then need to put the car in park and turn it off completely. I am then sometimes able to restart it immediately, however, on one occasion it took 45 minutes before the engine restarted while I was sitting at a stop light during heavy traffic. This has been happening for the past several months and I have taken it to the dealer to be serviced however there is never a code that comes up stating the problem. Last week when it was serviced they replaced the auto stop system as well as the battery for the system. Not even a day after picking up my car did the same problem occur.
A D V E R T I S E M E N T S
- Moran, KS, USA