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10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
36,993 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Cruze engine problems

engine problem

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2016 Chevrolet Cruze Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #14

Jul 282018

Cruze

  • miles

A D V E R T I S E M E N T S

I have had issues with engine losing power or staling without warning. No warning lights will come on before hand. I first started experience issue in July 2018, the engine stalled at stop light; the vehicle was repaired and returned in August. The issue returned in Oct, at this time it staled going threw intersection which almost resulted in a wreck. Dec it loss power while going down hey I pulled to side and had car pulled in. Last week it stalled while going down highway had no power, I called dealership and Chevy and was giving an appointment to bring it in. Itis currently in the shop for the same issues. I have made several complaints to chevolet and dealership with no results. The car is being service at paris Texas chevolet (903) 784-7446 for the 4th time.

- Hugo, OK, USA

problem #13

Jan 032019

Cruze

  • 48,000 miles
Continuing illumination of the "check engine" light. Tied to emission suspect malfunction codes. Has been service for this problem at least five times. Replaced fuel induction system, turbo, fuel induction solenoid and other components. Still no resolution. Problem is made known by illumination of "check engine" light while the car is running. No after market parts, approx 48,000 miles. The dealer service department cannot seem to correct the problem after multiple tries.

- Cleveland, OH, USA

problem #12

Jun 212018

Cruze

  • 59,000 miles
Code U0164 :data communication with the climate control system has been lost or interrupted. Code U0155 : data communication with the instrument panel system has been lost or interrupted. Received these codes from on stsr took my vehicle to dealership next day they said they found no errors. But, I don't know how now when ever I use xm sirius radio it always says lost connection/signal. Also, vehicle is always hot like the heater is on when it's not on. Has lost in acceleration while driving highway and city streets been doing that for the last month or 2. also the dashboard seems to not be working no lights come on when fluids are needed.

- Moreno Valley, CA, USA

problem #11

Jun 272018

Cruze 4-cyl

  • 25,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Chevrolet Cruze. While driving 45 mph, the vehicle stalled when the accelerator pedal was depressed. The vehicle was shifted into park and restarted on the first attempt. The contact stated that the failure occurred on numerous occasions. The vehicle was taken to hurricane Chevrolet (200 Saturn way, hurricane, wv 25526, (304) 562-3005) where it was diagnosed that the converter module needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was towed back to the dealer and was informed that the wire to wire needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was at the dealer awaiting further diagnostic testing and repairs. The manufacturer was made aware of the failures. The failure mileage was 25,000.

- Hurricane, WV, USA

problem #10

May 272018

Cruze

  • 15,980 miles
I was driving on the highway on my way to drop off my daughter to the babysitter when suddenly my steering wheel started getting hard and the car wouldn't run, I kept pushing the gas petal and nothing, my car wasn't running. When suddenly the check engine light started blinking and the traction control light as well. The car was off in the middle of the freeway, luckily there was traffic and the cars were barely moving. Until finally I turned it back on and continued driving. The following day when I was leaving to go to work my car felt hard and the engine was shaking ridiculously and I'd push on the gas petal on the car and it wouldn't drive. I had to leave the car at home and I wasn't able to call the dealer because it was closed due to memorial day. My car won't go and I'm waiting to see what the dealer is going to tell me. Keeping in mind that the car was brand new olds when I got it out of the dealer.

- Los Angeles, CA, USA

problem #9

Jul 272017

Cruze 4-cyl

  • 60,000 miles
The contact owns a 2016 Chevrolet Cruze. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was unable to restart. The vehicle was towed to walker Chevrolet (3940 car others pkwy, franklin, tn, 37067) where it was diagnosed that the CO2 sensor failed. The sensor was replaced. The vehicle was repaired; however, two months later, the failure recurred. The vehicle stalled and the check engine warning indicator illuminated. After multiple attempts, the vehicle restarted, but the failure recurred. The vehicle was taken to the second local dealer (lucas Chevrolet Cadillac, 101 S james campbell blvd, columbia, tn, 38401). It was diagnosed that due to ambient temperatures over 100 degrees Fahrenheit, vapor build-up was in the fuel feed line and caused the vehicle to stall. The dealer stated that there was no remedy except higher octane. The dealer also recommended that the vehicle be kept in cooler temperatures and refrain from idling. The failure was under bulletin pip5507B. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 60,000..updated 11/09/17 updated 11/13/2017

- Columbia, TN, USA

problem #8

Oct 022017

Cruze

  • 160,000 miles

A D V E R T I S E M E N T S

Car goes into limp mode after warms up and says service power steering and service track stability very dangerous in traffic

- Colorado Springs, CO, USA

problem #7

Sep 262017

Cruze

  • 85,000 miles
At least once a week, my Chevy Cruze 2016 engine shuts off completely while idle at a stop sign of red light. I have auto shut off and when the auto shut off is in play it never cuts back on when taking my foot off the brake. I have to put my car into park and restart the engine.

- Chattanooga, TN, USA

problem #6

Jun 122017

Cruze

  • 7,568 miles
Car stalled while making a left turn in traffic- a very dangerous situation.

- Swanton, OH, USA

problem #5

Nov 222016

Cruze

  • 1,400 miles
The contact owns a 2016 Chevrolet Cruze. While driving the vehicle, the "start, stop" feature was activated when the contact approached a red light. When the accelerator pedal was applied while making a right turn, the vehicle lost power and was almost struck by another vehicle from the rear. The failure recurred multiple times. The dealer was notified, but the vehicle was not repaired. The approximate failure mileage was 1,400.

- Yuma, AZ, USA

problem #4

Nov 292016

Cruze 4-cyl

  • 10,000 miles

A D V E R T I S E M E N T S

Received first inspection, leaving the dealer, the car smelled of possibly a burning or something unknown. I did not assume this wasn't normal as they had to check several things for the inspection. I had to drive vehicle with open windows for a few days. But I thought that perhaps while checking the oil they may have gotten some on the engine or something. A few days later, the car was making a clank sound when drive gear engaged from full stop. 11 days later, started the car and it had revved over 4000 RPM. Stopped itself within several seconds. Foot was still on the brake. Drove 5 miles, stopped and parked vehicle. Returning home, on a highway, my car suddenly went over 4000 RPM again while not accelerating excessively, flat and straight roadway, overcast day, mid afternoon. Was doing @54 miles mph. At the high rev, the car had stopped its momentum and was slowing down, but the RPM did not. The car went through several gears then oriented itself many seconds later. Recovery speed was 42 mph. Immediately called the dealer and scheduled a drop off. Has @10,000 miles on it. Mostly highway driving, a few days a week. Otherwise it is parked. My fear was failure to continue momentum resulting in another vehicle colliding with mine and the inability to take any steps to prevent that from occurring due to loss of mobility and control of acceleration.

- Rock Hill, NY, USA

problem #3

Sep 202016

Cruze 4-cyl

  • 1,000 miles
As I was driving about 35 on a city street, everything seemed like just any other day. But it was far from it. I started to smell a funny plastic/rubber like smell coming from the front of my car. So immediately pulled over to check what was going on. It is key to note that I also checked my engine temperature, speculating that maybe I forgot to top off the coolant or something, but the temperature was perfect. I stopped the car, popped the hood, and saw what was to my shock just insane... a 3 foot flame that was burning up my whole engine compartment. I did not even try to put the flame out with any means because the flame was located too close to the fuel injectors and I was not confident enough to risk it and try to put out the flame. I called 911 and in several minutes, to my luck, they were there and put the flame out before the car blew up. However, the whole front of the car and some of front interior is basically melted and the car is not useful for anything anymore. This was a spontaneous flame that happened while driving normally at about 35 mph on a 70 degree day. What happened? I do not know... but what I do know is that cars are not supposed to put their drivers and passengers at risk of dying just because a person wants to peacefully drive down to point B from point a. please look into this, whoever will be doing so. This kind of car manufacturing is unacceptable!

- Uniontown, OH, USA

problem #2

Sep 202016

Cruze

  • 1,000 miles
Vehicle proved to be spontaneously combustive thus the car burned up in a fire due to electrical harness catching fire as stated fire fire department fire inspector. No signs showed any imminent danger, the driver of the vehicle barely escaped before car went up in flames. The vehicle was in motion being driven on a city street.

- Uniontown, OH, USA

problem #1

Jun 262016

Cruze

  • 1,284 miles
Check engine light came on with my 2016 Chevy Cruze with less than 1300 miles onit. Dealership cant get me in until late next week!!! why is this on already!!

- Mairon, OH, USA

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