This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on highways or city streets the car just shuts off at random times. No check engine light or any lights are on the dashboard before it happens. Once car has shut off, we can put it in park turn the key off and back on. It has been happening more frequently.
When the vehicle goes into auto shut off at a stop sign or during traffic jams where I am just stopped by my brake but not in park it fails to restart and shuts the engine completely off. I have to quickly put it in park and press the button to start the engine in order to go.
The driver information center, speedometer, tachometer, fuel gauge, temp gauge, and touchscreen display quit working this morning on our '16 Cruze. Car starts and runs fine but know way of knowing our speed or what gear it's in. Persists through battery disconnect.
Onstar module failed at approximately 53,500 miles, taken to dealership at 54,542 miles, GM part number 84024907, not covered by warranty, onstar safety system will not work.
Car stalls at intersections. The auto stop feature goes from "auto stop" on the dash to "off". problem occurs as you are moving foot over from brake to gas and causes the car to turn off. Have to put car in park and completely restart the engine by turning the car off and then back on. Typically happens when in an intersection/at a stop sign and have to come to a complete stop. Has happened before in many settings- city stop light, city stop sign, highway traffic, highway stop sign, etc. Super unsafe because car is unable to move and shut off in the middle of the road for about 10 seconds. Happens at least 1 time a day. Many other Chevrolet Cruze users have been posting in forums that it has happened to them as well. Could cause accidents. Makes the driver feel unsafe and uneasy every time they get in the car to drive because there is a fear that it will stall out/break down at every intersection or stop that is made throughout the drive.
Car entertainment system intermittently cuts out while driving, error message will briefly flash on screen. The problem was identified as a faulty negative battery cable. The same problem was present in 2011-2015 Cruze's and Chevy issued a special coverage adjustment for those model years. See bulletin 14311B. I experienced the exact same issues, and the fix by the mechanic was the same fix. Why isn't Chevy covering later model years?
I have had issues with engine losing power or staling without warning. No warning lights will come on before hand. I first started experience issue in July 2018, the engine stalled at stop light; the vehicle was repaired and returned in August. The issue returned in Oct, at this time it staled going threw intersection which almost resulted in a wreck. Dec it loss power while going down hey I pulled to side and had car pulled in. Last week it stalled while going down highway had no power, I called dealership and Chevy and was giving an appointment to bring it in. Itis currently in the shop for the same issues. I have made several complaints to chevolet and dealership with no results. The car is being service at paris Texas chevolet (903) 784-7446 for the 4th time.
"takata recall" car randomly looses power and shuts off while driving on freeway, electrical outlets won't work, stabilization warning appear, battery leaks acid.
Engine is knocking clicking and rocking. Acting like it's going to stall stationary. Engine light on, traction control light on and all start does not work. All came on at the same time.
2016 Chevy Cruze ltz faulty battery negative cable causing battery corrosion, while driving car has power steering errors (loss of stable steering capabilities), traction system errors, reduced vehicle power, problems with cruise control (speeds up by itself). Contacted GM and informed them of this issue. They denied coverage, despite having identified the same safety issues with the 2011-2015 models.
It doesn't happen all the time but every few days passenger side doors stay it's open whether I'm driving or sitting still. The locks will try to lock when they are already locked and the door warning sign goes off. Also if my front tire needs air the back tire warning sign will go off and vice versa. The first time I realized this I had put air in the front tire but the light stayed on for the back tire. When I put air I the front tire the back tire warning sign went out. Today the radio went out but the screen didn't cut off. The car is parked and keys are not in the ignition but the radio screen is still lit up. Updated 11/9/18
I purchased my vehicle last year in late September. On September 22nd this year I had to have a piston job performed on my engine due to the cylinder #1 misfiring. The tow that aaa provided and my mechanic where my car was towed to both told me at separate times that my ac being on made the problem with my engine worsen. My mechanic actually told me to not turn on my ac as I was driving it out of his garage to take to a Chevy dealer. An advisor at the dealer informed me that the two, the engine and the ac, are apart from each other and the ac should not be affecting the engine in this manner. After the labor on my car was complete I immediately notice the same rough shake within the engine and the loud sound coming from the area where the ac is housed that sounds like someone is knocking on a door or playing drums or even as if a train is going by on the tracks. This would happen every time I turned my ac or heat on whether I was stationary, in motion, on a city street, or highway. I was so accustomed to this that I had never thought it may be abnormal because I never had a vehicle with auto stop, which is what I first thought I was experiencing. The piston job was a $6,000 job. Fortunately, I did not have to pay that amount. My car was at 61,263 miles when I had to get it serviced. I truly believe that this issue is a safety risk now being that it is straining on the engine and possibly the reason why the cylinder #1 failed for no reason when my car is maintained and not neglected.
My door ajar alarm goes off not stop when car is in motion after 3 mins the locks try to unlock and lock going down the road and the dome lights flash on and off. My alarm system goes off every 10 to 20 min in the middle of the night or day so you cant set your alarms and all order for the part are on back order. The door sensor triggers the most when making a hard right turn. Moving parked or sitting I drive the sensor still alarms out
The car first started having issues with switching gears. Going into and out of drive specifically. Wouldn't even budge. Dealership said it must be something sticky spilled in gears. Have had no spills in that area. Soon after this visit my car would turn off in stop and go traffic. Dealership said they couldn't replicate the issue so they couldn't tell me what it was. Now, not much later than the last visit, my car is shutting off on the interstate, every light inside car (door open lights, radio lights, A/C lights, dash lights) are dimming and brightening or turning on and off on their own, windows roll up and down on their own, A/C shuts on and off or will change vents on its own, burglar system detection goes off when trying to start the car, and car won't start after being off for 20-30 minutes without a jump. Three different places have used battery and code readers and cannot find an issue. My battery, starter, and alternator are in great condition. Every place except the dealership has told me it's a "major electrical issue that needs to be fixed asap." Car is still under warranty. Has had all work aside from the readings done at dealership. They say they can't find out the issue. This is the third time within 4 months that my car issues have been avoided by the dealership and I have been told they can't replicate what I'm dealing with when they test drive it so they can't help me. It is a danger to me and any other driver around me when my car suddenly shuts off at 70 mph and I have to try to pull over to park my car to try to start it again. Clicking and zapping sounds can also be heard from under or behind my engine that should not be there. Was told at the dealership if they can't figure it out they would have to send me home with my vehicle... still doing all these things. I have been the only owner and driver, under 20K miles on vehicle, no mods added.
The contact owns a 2016 Chevrolet Cruze. While driving 45 mph, the vehicle stalled when the accelerator pedal was depressed. The vehicle was shifted into park and restarted on the first attempt. The contact stated that the failure occurred on numerous occasions. The vehicle was taken to hurricane Chevrolet (200 Saturn way, hurricane, wv 25526, (304) 562-3005) where it was diagnosed that the converter module needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was towed back to the dealer and was informed that the wire to wire needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was at the dealer awaiting further diagnostic testing and repairs. The manufacturer was made aware of the failures. The failure mileage was 25,000.
I was driving on the highway on my way to drop off my daughter to the babysitter when suddenly my steering wheel started getting hard and the car wouldn't run, I kept pushing the gas petal and nothing, my car wasn't running. When suddenly the check engine light started blinking and the traction control light as well. The car was off in the middle of the freeway, luckily there was traffic and the cars were barely moving. Until finally I turned it back on and continued driving. The following day when I was leaving to go to work my car felt hard and the engine was shaking ridiculously and I'd push on the gas petal on the car and it wouldn't drive. I had to leave the car at home and I wasn't able to call the dealer because it was closed due to memorial day. My car won't go and I'm waiting to see what the dealer is going to tell me. Keeping in mind that the car was brand new olds when I got it out of the dealer.
A D V E R T I S E M E N T S
- Fort Pierce, FL, USA