Technical Service Bulletins (TSBs) for the 2014 Cruze are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE POWER STEERING CONTROL MODULE TO CORRECT THE CONDITION OF A NOTCHY OR STICKY FEELING IN THE STEERING WHEEL NEAR THE CENTER POSITION. Read More »
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE THE STEERING COLUMN SEAL TO CORRECT A CUSTOMER CONCERN ON A RUBBER SQUEAK TYPE NOISE WHEN TURNING THE STEERING WHEEL DUE TO THE SEAL FOR THE INTERMEDIATE ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. Read More »
BUICK/CHEVROLET: WHILE STEERING, STEERING WHEEL HAS STICK SLIP OR NOTCHY FEEL DUE TO INCREASED EFFORTS TO OVERCOME FORCE TO TURN GEARS INSIDE STEERING GEAR. MODEL 201-2014 VERANO, CRUZE, MALIBU. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED. Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED ... Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. Read More »
Diagnostic Tips for Engine Running Rough, Poor Acceleration, Smell of Exhaust Inside Cabin, Possible P0101, P0299, P2002, P2263 or P2463 DTCs Set Some customers may comment on one or more of the following conditions: ? Engine runs ... Read More »
GM: ENGINE RATTLE/KNOCK NOISE, LOOSE OR BROKEN FRONT CRANKSHAFT PULLEY BOLT AND/OR FLYWHEEL BOLTS. ALSO INCLUDED BUICK ENCORE, CHEVROLET SONIC, AND CHEVROLET TRAX. MODEL YEAR 2014. *JS UPDATED 09/30/2013 *JS UPDATED 2/5/16. Read More »
14371B - SPECIAL COVERAGE (LABOR CODE REVISED). SOME 2011-2014 MODEL YEAR CHEVROLET CRUZE VEHICLES AND SOME 2012-2014 CHEVROLET SONIC VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP. Read More »
14371A - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). SOME VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP. Read More »
BUICK/CHEVROLET: DUE TO LOSS OF WASTEGATE PRELOAD, THE MALFUNCTION INDICATOR LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0299 (ENGINE UNDERBOOST) IS SET AND WEAR IN WASTE ACTUATOR ROD END TO PIN JOINT IS NORMAL. Read More »
14417A - CUSTOMER SATISFACTION (REVISED SERVICE PROCEDURE). CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH ... Read More »
14417 - CUSTOMER SATISFACTION. CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS ... Read More »
14134 - SERVICE UPDATE (SERVICE BULLETIN INCLUDED). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) WITH A NEW CALIBRATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
GENERAL MOTORS :2011-2014 CHEVROLET CRUZE, CHEVROLET SONIC W/ 1.4L ENGINE: SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
GM: ENGINE RATTLE/KNOCK NOISE, LOOSE OR BROKEN FRONT CRANKSHAFT PULLEY BOLT AND/OR FLYWHEEL BOLTS. ALSO INCLUDED BUICK ENCORE, CHEVROLET SONIC, AND CHEVROLET TRAX. MODEL YEAR 2014. *JS UPDATED 09/30/2013 *JS UPDATED 2/5/16. Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN ?EXHAUST FLUID QUALITY POOR? ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID ... Read More »
GENERAL MOTORS: 2011-2014 CHEVROLET CRUZE CHEVROLET SONIC/ W 1.4L ENGINE(RPO LUJ OR LUV): SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. THIS COULD REDUCE COOLANT PERFORMANCE AND CAUSE OVERHEATING. Read More »
CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE ARE NO EXTERNAL LEAKS PRESENT THAT WOULD CAUSE LOW ENGINE COOLANT LEVEL IN COOLANT RESERVOIR. MODEL 2011-2014 CRUZE. *PE Read More »
THIIS INFORMATION BULLETIN PROVIDES INFORMATION ON HOW THE EXHAUST AND INTAKE CAMSHAFT POSITION EXCITER WHEEL MUST BE INSTALLED PROPERLY TO PREVENT A CUSTOMER CONCERN ON AN INTERMITTENT CRANK/NO START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN ?EXHAUST FLUID QUALITY POOR? ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID ... Read More »
CHEVROLET: AT FUEL INJECTOR TO FUEL RAIL, FUEL IS LEAKING DUE TO RETAINING CLIP IN FUEL RAIL CAUSED BY LOOSE FUEL INJECTOR BACKING OUT OF RAIL FROM HIGH FUEL PRESSURE. MODEL 2011-15 CRUZE. Read More »
CHEVROLET: AT FUEL INJECTOR TO FUEL RAIL, FUEL IS LEAKING DUE TO RETAINING CLIP IN FUEL RAIL CAUSED BY LOOSE FUEL INJECTOR BACKING OUT OF RAIL FROM HIGH FUEL PRESSURE. MODEL 2011-15 CRUZE. Read More »
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO REPLACE THE 1-2-3-4 CLUTCH HOUSING IF THE CUSTOMERS CONCERN IS A BUMP, SURGE OR VIBRATION AT IDLE IN DRIVE AT A STOP. Read More »
CHEVROLET: WHEN SHIFTING, TRANSMISSION IS HARD TO SHIFT INTO GEAR, WOULD HAVE A GRINDING OR BINDING WHEN SHIFTING, THERE IS NOISE, CLUTCH ODOR OR SLIPPING OR A CLUTCH PEDAL NOISE, WHILE SHIFTING. MODEL 2012-2014 CRUZE, SONIC. Read More »
GM: THERE MAY BE EXCESSIVE PLAY AND INACCURATE GEAR SHIFTING WITH THE MANUAL TRANSMISSION CONTROL. THERE MAY ALSO BE GEAR BLOCKING DURING SHIFTS. *JS Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO TAKE TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE AN INACCURATE CLOCK. Read More »
Engineering Information ? Service Side Detection System Message Displayed and/or DTCs B101D, U0232 and/or U0233 Set If you encounter a vehicle with this concern, please refer to SI diagnostics Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, ?ERROR OR UPDATE FAILED MESSAGES?, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE Read More »
GM: KEY FOB MAY BE INOPERATIVE AFTER THE BCM GOES TO SLEEP OR THE VEHICLE SITS FOR 10 TO 30 MINUTES. PASSIVE FUNCTIONS MAY BE INTERMITTENTLY INOPERATIVE. *JS Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
"14311B - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). ON CERTAIN 2011?2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. Read More »
"14311A - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). ON CERTAIN 2011?2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. Read More »
GENERAL MOTORS: 2011-2015 CHEVROLET CRUZE: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. SPECIAL COVERAGE REGARDING CERTAIN MODELS EXPERIENCING NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE INCORRECT CRIMP AT THE BATTERY NEGATIVE ... Read More »
14311 - SPECIAL COVERAGE. ON CERTAIN VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. Read More »
BUICK/CHEVROLET: VEHICLE POWERS UP, WHETHER KEY IN IGNITION OR LEFT IN IGNITION, WITH CRANKING AND/OR CRANKING OF THE ENGINE AND MAKES WARNING CHIME INOPERATIVE. MODEL 2012-15 ENCORE, CRUZE, SONIC, TRAX. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
CHEVROLET: ON DRIVER INFORMATION CENTER (DIC), MESSAGE DISPLAYED SERVICE SIDE DETECTION SYSTEM OR THE SIDE DETECTION SYSTEM IS INOPERATIVE AND ENGINEER IS LOOKING INTO ROOT CAUSE OF CONDITION. MODEL 2013-14 CRUZE. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL AN AIR INLET DEFLECTOR OVER THE HVAC AIR INLET TO CORRECT WATER LEAKING ON THE FRONT PASSENGER FLOOR DUE TO WATER RUNNING DOWN THE WINDSHIELD UNDER THE AIR INLET GRILLE PANEL, ... Read More »
CHEVROLET: VEHICLE ON AN INCLINE AND A SNOW MELT OFF OR HARD RAIN HAS OCCUR, WATER WOULD LEAK ONTO PASSENGER SIDE FLOOR, CAUSED BY RUNNING DOWN WINDSHIELD UNDER AIR INLET GRILLE PANEL TO BODY AIR INLET OF HVAC SYSTEM. Read More »
14490 - CUSTOMER SATISFACTION. CERTAIN VEHICLES MAY NOT HAVE AN ADEQUATE SEAL ON THE DRIVER'S SIDE LOWER WINDSHIELD PANEL-TO-COWL INTERFACE. Read More »
CHEVROLET: ON LOWER WINDSHIELD PANEL TO COWL INTERFACE, ON DRIVER'S SIDE, WATER IS ENTERING VEHICLE AND CAUSING FRONT AND REAR CARPET TO BE MOISTEN, DUE INADEQUATE SEAL. MODEL 2014 CRUZE. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
13272A - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PREVENT A POTENTIAL REAR GLASS WATER LEAK ON CERTAIN 2014 MODEL YEAR CHEVROLET CRUZE VEHICLES. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
CHEVROLET: THE REAR GLASS, ON SOME VEHICLES, HAS A POTENTIAL WATER LEAKAGE DUE TO A SEALING ISSUE WITH REAR GLASS THAT NEEDS RESEALING AND WATER ENTRY INTO TRUNK WHERE TRIM NEEDS TO BE REPLACED. MODEL 2014 CRUZE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
15224A - CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE). VEHICLES EQUIPPED WITH A SUNROOF (RPO CF5 OR C3U) MAY HAVE AN ABNORMAL CONDITION IN THE SUNROOF GLASS PANEL THAT CAN CAUSE THE GLASS TO BREAK. Read More »
15224 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES EQUIPPED WITH A SUNROOF (RPO CF5 OR C3U) MAY HAVE AN ABNORMAL CONDITION IN THE SUNROOF GLASS PANEL THAT CAN CAUSE THE GLASS TO BREAK. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE PROPER WASHING OF THE BRIGHT ALUMINUM MOLDINGS TO AVOID THE MOLDINGS FROM GETTING DAMAGED. Read More »
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO INSTALL A DEFLECTOR UNDER THE COWL TO CORRECT THE CUSTOMERS CONCERN OF A WATER LEAK DURING A HARD RAIN OR SNOW. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL AN AIR INLET DEFLECTOR OVER THE HVAC AIR INLET TO CORRECT WATER LEAKING ON THE FRONT PASSENGER FLOOR DUE TO WATER RUNNING DOWN THE WINDSHIELD UNDER THE AIR INLET GRILLE PANEL, ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
CHEVROLET: POWER SWITCH, ON SOME VEHICLES, INCLUDES AN ICON FOR ELECTRIC REAR DOOR SAFETY LOCKS, BUT AN INCORRECT POWER SWITCH, ON DRIVER'S DOOR, WAS INSTALLED AND REAR DOOR SAFETY LOCKS ARE MANUAL. MODEL 2014 CRUZE. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
CHEVROLET: THE REAR GLASS, ON SOME VEHICLES, HAS A POTENTIAL WATER LEAKAGE DUE TO A SEALING ISSUE WITH REAR GLASS THAT NEEDS RESEALING AND WATER ENTRY INTO TRUNK WHERE TRIM NEEDS TO BE REPLACED. MODEL 2014 CRUZE. Read More »
CHEVROLET: POWER SWITCH, ON SOME VEHICLES, INCLUDES AN ICON FOR ELECTRIC REAR DOOR SAFETY LOCKS, BUT AN INCORRECT POWER SWITCH, ON DRIVER'S DOOR, WAS INSTALLED AND REAR DOOR SAFETY LOCKS ARE MANUAL. MODEL 2014 CRUZE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A CLIP ON THE SEAT FRAME TO ELIMINATE A NOISE ORIGINATING FROM THE SEAT PAN AND SEAT FRAME COMING IN CONTACT. Read More »
BUICK/CHEVROLET: POWER ADJUSTED SEAT OR 6 WAY MANUAL DRIVER AND/OR PASSENGER SEAT, THERE WOULD BE SHIFTING, SQUEAKING, CLUNKING OR CLICKING NOISE WHEN TURNING CORNER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIIS INFORMATION BULLETIN PROVIDES INFORMATION ON HOW THE EXHAUST AND INTAKE CAMSHAFT POSITION EXCITER WHEEL MUST BE INSTALLED PROPERLY TO PREVENT A CUSTOMER CONCERN ON AN INTERMITTENT CRANK/NO START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF DIAGNOSTIC INSTRUCTIONS TO TAKE WHEN THE KEY WILL NOT FOLD INTO THE FOB OR WILL NOT STAY IN THE FOLDED POSITION. Read More »
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON A NEW WAY TO LOOK AT NOX SENSOR READINGS AND EXHAUST TEMPERATURE DURING A DPF REGENERATION OR A REDUCTANT FLUID QUALITY TEST. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE PROPER WASHING OF THE BRIGHT ALUMINUM MOLDINGS TO AVOID THE MOLDINGS FROM GETTING DAMAGED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
CHEVROLET: THE CLUSTER DRIVER INFORMATION CENTER (DIC) WILL ILLUMINATED ON ITS OWN, IN KEY OFF CONDITION, WHILE IN TRIP MENU MODE, AND ODOMETER RESETS ITSELF, INTERMITTENTLY, WITH A BEEP SOUND. MODEL 2014-2015 CRUZE, ORLANDO. Read More »
14485 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE ALL DOOR STRIKERS ON CERTAIN VEHICLES. THE DOOR STRIKERS ON THESE VEHICLES MAY HAVE BEEN INCORRECTLY PLATED, GIVING THE APPEARANCE OF "PITTING". Read More »
THIS PRELIMINARY BULLETIN PROVIDES INFORMATION OF A POSSIBLE NORMAL CONDITION OF THE WEATHER ALERTS AND TRAFFIC ALERTS BEING DISPLAYED AFTER BEING SELECTED OFF AND HOW THEY WILL RETURN AFTER THE IGNITION HAS BEEN CYCLED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO REPLACE THE RADIO IF THE PHONE ICON IS PRESSED AND IT WILL HIGHLIGHT, OR HIGHLIGHT AND SPIN, BUT THE RADIO WILL NOT CHANGE FROM THAT SCREEN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIIS INFORMATION BULLETIN PROVIDES INFORMATION ON HOW THE EXHAUST AND INTAKE CAMSHAFT POSITION EXCITER WHEEL MUST BE INSTALLED PROPERLY TO PREVENT A CUSTOMER CONCERN ON AN INTERMITTENT CRANK/NO START. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL AN AIR INLET DEFLECTOR OVER THE HVAC AIR INLET TO CORRECT WATER LEAKING ON THE FRONT PASSENGER FLOOR DUE TO WATER RUNNING DOWN THE WINDSHIELD UNDER THE AIR INLET GRILLE PANEL, ... Read More »
