This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In October 2015, I was coming out of the car wash and when I put the car in drive it immediately accelerated very fast. I then stepped on the brake, but it would not stop. It was going so fast that I could not steer it. I went through the parking lot, over speed bumps, over a curb, through a row of bushes and went up in the air instead of going down the hill, and the car dropped very hard in the turn lane of a 4-lane highway in front of the car wash. The only damage I saw was the front and rear tire on the drivers side were flat and had a huge hole in them. Tires.
My car loses acceleration when driving. It almost stops in the middle of the street. I am trying to go but when I put my foot on the gas it doesn't go. I hear something underneath when I try to put my put on the gas.
I currently own a 2014 Chevrolet Cruze ls that I have owned for a year with 59,000 miles. In this vehicle I have been experiencing power loss while accelerating on interstate, transmission disengages and reengages and jerks very hard while trying to accelerate. It will not accelerate more than 45 mph on interstate. It will then operate normally after about 5-10 miles after transmission disengages and reengages. Also has no power or acceleration while A/C is on.
The contact owns a 2014 Chevrolet Cruze. While attempting to accelerate, the vehicle failed to increase in speed. The failure recurred several times. The vehicle was taken to the dealer, but the technician was unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 13,000. The VIN was not available.
- Racine, OH, USA
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The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to accelerate, the vehicle failed to increase the speed. The failure recurred several times. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000. Update MA 01/13/16 the consumer stated the vehicle would hesitate to accelerate, it would also accelerate while the brakes were being applied.
The contact owns a 2014 Chevrolet Cruze. The contact stated that when the accelerator pedal was depressed, the vehicle hesitated to accelerate then suddenly surged forward. The contact mentioned that the brake pedal was depressed in order to control the vehicle when the failure occurred. The vehicle was taken to the dealer who was not able to replicate the failure. The vehicle was to be taken back to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving approximately 2 mph, the brake was engaged and the vehicle accelerated independently. The accelerator pedal was applied and then the brake pedal, but the vehicle did not stop. The failure recurred a second time and the vehicle crashed into a building. There were no personal injuries. The air bag deployed. A police and a fire report were filed. The vehicle was towed to the dealer for repair. The manufacturer was notified of the failure. The failure mileage was 10,000.
The contact owns a 2014 Chevrolet Cruze. While driving approximately 15 mph, the vehicle made an abnormal noise and accelerated independently. The contact lost control of the vehicle and struck a curb. There were no injuries and a police report was not filed. The failure recurred on multiple occasions. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was notified. The VIN was invalid. The approximate failure mileage was 10,000.
I heard that there is another recall on my vehicle transmission cable can disconnect from the shift lever and the vehicle can roll away. My car pulls every time I slow down or start to put speed on car that's where is starts pulling and won't go. The other recall is the engine block heater power cord insulation. I have had two recalls done on this car already very disappointed. Don't know if my car has recalls on the first two recalls I have mentioned. I thought cars were not to be sold to customers if car had recalls. I get nervous and feel very unsafe in this car!! I have not gotten recalls letters yet! please let me know if these recalls affects my car.
Safety issue, so scary I am afraid of driving it now: The gas pedal has a delay in it and scared me to death several times, trying to come out of a stop light on a busy intersection as the car had a 2-3 second delay in responding to the gas pedal, and then whooshed out on top of incoming traffic!!! on the highway it happened several times that changing lanes becomes an issue as this delay in responding and sudden acceleration almost got me into an accident last week. I have bought all the warranties, extended warranties, and taken excellent care of the car. I have had it only since December 10, 2013. When I leased it, I was told it had cruise control. It hadn't so they had to install it for free. The car does not come with cruise control "????!!!! when I took it to the dealership for maintenance and review of the issue, the mechanic found the same behavior and deemed it as "normal" [??"!!!] I traced my Toyota corolla 2010, and it had cruise control! I spoke with the dealership and they tried to sell me another car for more money down and higher monthly payments, when I refused and threatened with writing to GM and the attorney general, they said they would do anything in their hands and speak with the regional rep from GM. I am waiting for their response. Sincerely, now that I know this, I want my money back then I started investigating and found a lot of complaints of the same nature. The Cruze should be all recalled and moneys refunded. I am afraid of driving that car and I want a refund. I would rather lease from another company. If I only knew the total lack of respect for human life that the GM executives had I would have never leased a Chevy. I did not know until a week ago that GM was recalling thousands or poorly made cars!
The contact owns a 2014 Chevrolet Cruze. The contact stated that the speedometer displayed the incorrect speed. The failure continued to occur over a three month period. The vehicle was taken to the dealer for diagnostic testing; however, the manufacturer stated they would not repair the vehicle because there was a two mile allowance on the gauge. The approximate failure mileage was 9,995...updated 08/12/14 updated 08/23/2017
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 70 mph, the vehicle independently decelerated to approximately 30 mph. The contact indicated that the vehicle would not accelerate over 40 mph. The vehicle was turned off and after restarting, vehicle operated normally. The vehicle was taken to the dealer who was unable to diagnose the defect. The manufacturer was notified and no solution was offered. The VIN was not available. The failure mileage was 600.
A D V E R T I S E M E N T S
- Roswell, GA, USA