This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Cruze. The contact stated that the windshield was covered with ice. When the defroster was activated, cold air came through the air vents and the ice was not melting. The vehicle was taken to the dealer (major world Chevrolet, 43-40 northern blvd, long island city, NY 11101) where it was diagnosed that the engine block power cord was damaged. The vehicle was repaired per NHTSA campaign number: 14V417000 (equipment) in January of 2018. The contact stated that the failure recurred. The manufacturer was notified. The dealer was not notified. The vehicle was not repaired. The approximate failure mileage was 15,659.
Unfortunately, this is the 3rd time that my 2014 Chevy Cruze has this issue. My engine light stays on while the stabilock service flashes on the dashboard; car jerks while either idle and/or stopped; a loud squeaking noise from under the hood (all these issues always start at the same time!!). I have taken my car to Chevy dealerships and they have (supposedly) replaced the same part - sham cover (according to my invoices). I totally don't get why this is a not a recall issue. It is very frustrating to take my car in for the same issue, and of course, now that the warranty has expired, I'm sure it will be even more costly.... which I really think it will be the same thing! (of course, I'm not a mechanic, but if I'm taking my car in for the same reason and they diagnose it and repair that same part; I'm beginning to wonder.... why even charge me for a diagnostic test when your chances are it's the same issue!!) is this a part that only last a maximum of so many miles? I purchased the car in 3/2015; and the 1st time I received service for this issue was 6/29/2015, and then again 2/24/2017. I'm so confused!!! :( come on GM ~ help us out please!!
Vehicle hesitates when merging onto highway traffic. This began happening after I owned the car for more than 3 years without similar incidents. Its dangerous because just when you need power to merge, the power dips instead which is potentially likely to end in being rear-ended. Vehicle was taken to the Chevy dealership where it was purchased. They kept it four days and stated they could find nothing wrong because they found no codes. They state it might be due to "turbo lag" which is normal. It is not normal as I have owned the car almost 4 years before this began happening.
The car has less than 40,000 miles on it and the catalytic converter needs replaced? the Chevy garage folks told my 23 year old daughter it could break suddenly while accelerating. They said it was shot. Next, they gave her a quote of over $900 to replace it. They said their cost was $750. Not sure which is more dangerous, the bad catalytic converter or the Chevy garage.
The contact owns a 2014 Chevrolet Cruze. While operating the vehicle, the check engine warning indicator remained illuminated. The contact stated that the vehicle would jerk and the engine would rev while stopped at a stop light. The vehicle was taken to an unknown dealer where it was diagnosed that the intake manifold was faulty and needed to be replaced. The manufacturer was notified of the failures, but no assistance was offered. The VIN was not available. The failure mileage was 130,000.
- Atlanta, MD, USA
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Car will turn off while driving. Ive owned this car for a little over a year and just started doing this 5 times in the last 2 weeks. This has happened while on highway in traffic, twice in town in traffic. The car is in motion on the higway when this happened, it also has happened turning onto higway with other cars behind me I almost got rear ended by a car behind me cause the car lost power! it has also turn itself off and on in park. This needs to be fixed before there is a major accident that causes bodly harm!!! this is a safety hazarrd!!! I bought extended warranty on this car. I have an appointment with the dealership July 31st to find the issue. I also have contacted GM. I know that there was a recall for ignition problems concerning this vehilce in 2014, when you pull up my VIN there has been no recall. I am very concerned for my safty in this car. I have had a friend that has a code reader look and it said there is an engine issue"??" I do not want to have to get an attorney involved but I will if this becomes an issue. This is very scary!!!!
It started with the radio turning off while braking and the radio continued to go off and on I contacted GM who claims it's not an electrical defect" first issue the car can be off keys out of ignition and you can press the on button for the radio and it plays? now it's starting to drive funny and most recently it starts with the remote start every time but when I use the key it doesn't always start" this is a huge issue!
When hot, the engine hesitates when accelerating. We live in a metropolitan area and when entering an expressway the car hesitates when merging into traffic. Very dangerous and scary situation! this happens quite often. The GM service tech's say they can't find anything wrong. Grant you somethings wrong!
For a little over a year, I have experienced the radio shutting off and on, stabilitrak showing as needing service, the car shuddering, and the check engine light coming on. I have brought the car into a mechanic 3 times to determine what may be causing the check engine light to come on, and 3 times the computer says air intake. I have had just about everything changed, check engine light goes off, I drive for about 30 minutes, and it comes back on. Over $700 in replacement parts and labor, and still the problem persists. Today 7/1/2018, I drove down to have the oil changed and for the first time, the engine light has not come on, but now the car does not want to start and sounds like the starter or the battery is dying. This is above and beyond the most frustrating car problem I have every had, and I can't seem to find anyone capable of answering the problems with this car. The electrical problems spring up in the middle of nowhere while driving in town, and it seems to be okay for a few days if you mess with the battery cables, but they have already been replaced once and the problem is back!!!
I was driving to work on the freeway and noticed the car was swaying and wobbling... I had got 4 brand new tires about a month and a half ago so I didn't think it was that. The next day, same thing driving to work but this time in addition to swaying, it was jerking and loosing power or punch at times when pressing on the accelerator. The following day, same thing again, this time there was a warning light check stability trak, something like that. I also noticed the check engine light on. It also began jerking even more and when I parked it, the fan was very loud and running even though the car was not overheated. When driving home and stopping at lights, my car jerked more and only stopped temporarily whe N in parked or if I pressed on the gas. I am concerned the recalls for my car was never addressed, even though it is "saying" no recalls for my VIN. What should I do? I am not sure I should drive it far based on what others have said happened to them when driving on the freeway or loosing control thru an intersection.
2014 Chevrolet Cruze. Consumer writes in regards to O2 sensor safety recall. The consumer stated the recall repair was completed, but he vehicle continued to experience driveability, shifting, and fuel mileage issues.
The contact owns a 2014 Chevrolet Cruze. The contact stated that the service engine and service stability traction control warning indicators kept illuminating. The dealer (tim short Chevrolet, 500 thompson hollow, williamson, ky 41503, (606) 237-1220) who sold the vehicle was made aware that the failure had progressed within a week of ownership; however, no diagnostic testing was provided. The vehicle was not diagnosed by a dealer or an independent mechanic. The manufacturer was notified of the failure and stated that there was no recall. The manufacturer advised that the vehicle be taken to a dealer for diagnostic testing. The failure mileage was not available.
Exhaust fumes entering air vents. Taken in to dealer several times and they cannot fix the problem. My daughter has been sick and we keep explaining to the that fumes have caused her to have pneumonia, sinus issues, dry eyes, sore throat, migraine headaches, sleepy driving and hours after driving, confusion, anxiety, nausea. The dealers mechanic solution is not to use ac or heat and keep windows open. My husband drove it 20 minutes in traffic and got sick when he reach the dealer for 3rd repair request in 2 months. Engineer from GM is looking at car May 2018. My daughters health is continuing to improve not driving the Cruze. Not one person should be sick or die from a car that has a defect that cant be resolved.
2014 Chevrolet cruz. Consumer writes in regards to several electrical issues. The consumer stated the vehicle experienced ox/nox sensor issues that caused the engine light to illuminate, software issues, the heating mechanism failed, ignition malfunctioned.
Turbo/ super charger for 2014 Cruze lt gasoline engine has caused a check engine light there has been multiple reports for the 2014 Cruze lt that the super charger cracks and leaks exhaust fumes into the turbo charger which restricts the turbine from functioning properly and normal cost just to buy the part is 800 usd to 1200 usd to purchase excluding install cost. The issue is internal which could only be classified as a manufacturer default and should be addressed as such.
The contact owns a 2014 Chevrolet Cruze. The contact stated that the intake manifold prematurely failed. The manufacturer issued 34 tsbs on the fuel system and 153 tsbs on the engine, but no recalls were issued. The dealer (gustman Chevrolet Buick GMC, 1450 delanglade St, kaukauna, wi 54130, (920) 766-3581) was notified and diagnosed the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 40,883.
Notorious GM issue - transmission cooling lines. Third time mine have been replaced and are now leaking again - suspect in colder climates the part is not holding up and especially susceptible to defects. Fluid leaks out and causes build up on the line, which could potentially be a fire hazard. I have done research and discovered this is a very common issue with this model Cruze. The dealer is asking $400+ to repair what I view is a defective part and design. I have had nothing but problems with this vehicle and this is another problem I am faced to cover the repair bill for a faulty design/product. GM should be held accountable and stand behind their product with a solution to this issue. Thank you for your time.
For the past year I've been dealing with my car overheating. The screen will display ac off due to high engine temperature, from then the screen will go to engine overheated idle engine, every time I drive these signals come on, if I stop at a stop sign or red light cold air automatically stars to kick out. I've taken it to three different Chevy dealerships along with two other repair shops, I've had a new water pump, new thermostat, timing house sensor changed and radiator flush done over the course of a year in a half and still to this day no one can seem to fix it.
Water pump leaks and causing the engine to overheat. My car has less than 53,000 miles on it. Found a service bulletin on the issue but for some reason, Chevrolet won't honor it and says my vehicle doesn't qualify for it. Bulletin #: 14371A
Radio or touch panel restarted then vehicle began shaking and making vibration noises enigine noises error light began flashing and stability track was on the driver information center about a mile further down the road everything cleared up to include the flashing engine light. Now it is on again and doesnt clear up cannot drive it. Recently have replaced at my expense the PCV cover and PCV twice, the entire ac delco intake due to massive oil consumpotion the crank seal due to squealing the coil pack and plugs due to a cracked insulator and electrolisis on the contacts. I now have 114,000 miles on it and read there is a recall on the battery grounding system that causes this current system and covers up to 120,000 miles? I searched and it has 0 recalls on this vehicle.
A D V E R T I S E M E N T S
- Brooklyn, NY, USA