This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The turbo charger is known for going out. This can cause loss of power- even on highways. My turbo lost power on the highway, causing my speed to drop down to 50 mph. I am in a lot of Chevy Cruze forums and this is the main complaint. Your speed can be normal and then all of a sudden just drop down to barely anything. This could cause someone to rear-end you.
The page previous to this one would not let my check every box (3 max), the other things I would have checked that were affected are -lighting -speed control -steering -wiper -traction pictures show these two signals that pop up "service stabilitrak" and "service traction control". whilst im driving some come things start to happen; the radio/ dash stereo will flicker on and off- all noise stops (any music or blinkers), the heater/ ac wil stop blowing if it is on. Sometimes when this happens my power steering will also go out, jerking the steering wheel while im driving, and happens alot when im turning (very scary). The dash will also flicker with ABS, brake, traction, lights. Some days it will happen very frequently, other days it will only happen a couple times. I am uncertain what I am doing that is making it act this way. When I am at a stoplight, or drive thru and the same thing as above happens my engine will suddenly shut off while my windshield wipers activate out of no where- very startling (this has happened while my gear shift was in park and while im holding the brake in drive). This has happened multiple times and while in different situations, stationary, in motion, city street, highway, turning, going straight, braking, none of this has happened until a few months ago. Sometimes when I start my car in the morning to warm I come back outside and then engine had shut itself off. The traction does not seem like it is gripping to the road very well, winter has just started, and I am scared to drive it. I am going to get it checked out at a Chevy dealership as soon as I get the money. I have just now had the car for a year, myself. Thank you.
The 2014 Cruze will just turn off, or rough idle and then stop, when slowing down to a red light, or trying to slowly drive though a line for a pick up window to order food or the like. The car has a rough idle ( feels like car is jumping forward chugging in a rough idle ) and then shuts down. It always happens when car is slowly moving. Its very dangerous and when cars are behind you at a light its very scary. It is happening more and more. The car only does this when its slowing down to stop at a light, or trying to move though a slow line though a pick up window but there are always cars behind you that don't understand what is going on and it is scary.
The contact owns a 2014 Chevrolet Cruze. The contact stated that the water pump leaked. The vehicle was taken to gill auto group madera (559-474-4475, located at 1100 S madera ave, madera, ca 93637) where it was diagnosed that the water pump was cracked and needed to be repaired. The manufacturer was made aware of the failure and offered the contact $100. The vehicle was not repaired. The failure mileage was approximately 63,000. The VIN was unknown.
- Madera, CA, USA
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We have put over 3,000 dollars in this car and only had it a year and half. Every time we fix a problem someone else immediately goes wrong. We are currently on the 3rd turbo, replaced coilpack for a misfire, replaced plugs, pvc valve and cover, different hoes to the engine, sensors. It has 110,000 miles on it. Its my daily drive to work and its been broke down half the time ive owned it.
Nox position 1 sensor went bad. It was recalled on other Chevy Cruze diesel vins but mine was not recalled and it went bad I took it to the dealer for a check engine light and they told me it was a nox sensor but that it was not recalled on my VIN so it was not covered
The car was being driven from one state to the next. It was a two in a half hour drive. Not even a hour into it the check engine light came on. The we made sure to check everything before we left home. It was fine. Than the auto start wouldn't work. Allied on start and they said you should be able to. But I can't. than it started making this weird sound whenever I drive. I went to autozone and they said there's nothing caught in it, it's the engine. Now whenever I drive and wait at a red light the car starts shaking a lot. It's raining now and I'm scared I my loss control.
Cat was sputtering and stalling after I had the oil changed and air filters checked. I got it diagnosed and the codes given were P1101 P0299 P0171 P0106 I was coming to a stop at the light when I noticed some squealing or whirring under the hood. I opened the hood and the engine is like... moving
My 2014 Cruze has a turbo in it to make it "eco" - I.e., rely on turbo for boost when more power is needed rather than using more gas. My Cruze entered "limp mode" in July with 54,000 miles on it. The turbo failed to work while merging onto the freeway and check engine light came on. It was shifting into 4th gear with high RPM to keep freeway speed. When diag box was later plugged in, the code came back as "P0299" - turbo underboost. I attempted to replace the sensor (code came back) and solenoid (code back again) as they came up often in research when looking for a solution. Turbo worked fine for a month and then quit again with the same code and my car in limp mode again. I filed a complaint through GM and they managed to get the part that was backordered indefinitely due to factory workers being on strike. Apparently, GM cut their healthcare overnight. I'd strike too. The service printout I received after replacement stated that they could find nothing wrong with the turbo: "inspected for oil intrusion, none found wastegate solenoid connector missing retainer - does not affect function. Bypass valve opens and closes when commanded. No air induction restriction found. Recommend turbo for failed boost cotrol test" this sounds to me like a faulty part, and an expensive one at $1,501.86, that I paid for but did not break. Not to mention the sensor and solenoid replaced prior. My car is "fixed", and runs, but this is still an issue with the vehicle in general, and the turbo should be recalled to prevent future danger for others. I also think it's bs that I've had to pay a month's rent for a part that shouldn't have failed at only 54,000 miles. I will not be keeping this car and paying another month's rent in a year. I will also not be doing business with any GM manufacturer.
While attempting to start my vehicle it will not turn over. Then the check engine light flashes on and off. The display then reads service theft deterrent system. Service tire monitoring and will then completely lock up. This has happened to me roughly 4 times in the last few months. The only way to get the car to start is with a jump. The battery, starter and alternator are all good and are not causing the issue.
Acceleration notably sluggish, taken to dealership for concern 3 years ago with complaints and was told there were no issues. Took car back to dealership this year due to check engine code. Turbo engine defective, going to cost $2200 to repair. Under $60,000 mile power train but just hit the 5 year warranty 2 days prior to calling dealership and GM. Dealership unwilling to offer financial assistance due to missing problem during original complaints 3 years ago. Took car to another dealership, which found additional $2000 in repairs that would need to take place in order for turbo repair to be effective. Car is not safe to drive, with likelihood it would break down in 10 min to multiple leaks and broken parts original dealership missed and failed to discuss. Car now costs $3400 to repair, GM only willing to help with $600. Car too expensive to repair and too dangerous to drive.
Engine light came on at about 107000 miles. Diagnosed as code P0420 catalytic converter efficiency low. Replaced with aftermarket catalytic converter made by walker, but code did not clear. Contacted GM customer care, was sent to elkins Chevrolet. They confirmed same diagnosis and indicated aftermarket parts do not perform to car's ulev spec. But GM catalytic converter is on national backorder and has been for months. Obviously GM has an issue with premature failure of this part and do not want to admit it. GM customer care will not provide any estimate of availability nor any indication of why it is on back order for so long. Please we need a recall on this federally mandated emissions part. I cannot pass NJ inspection.
The contact owns a 2014 Chevrolet Cruze. While driving, the check engine warning indicator illuminated. The vehicle was taken to thornton Chevrolet (180 S main St, manchester, pa 17345, (717) 266-8800) where it was diagnosed that the knock sensor failed and needed to be replaced. The vehicle was repaired under warranty. The contact also stated that the check engine warning indicator illuminated fourteen times since the vehicle was purchased. The manufacturer was notified of the failures and provided case number: 95372768444. The approximate failure mileage was 2,039.
The contact owns a 2014 Chevrolet Cruze. While stopped at a red light, the vehicle stalled and "stabilizer", "traction control", and a wrench icon illuminated on the instrument panel. The vehicle had to be pushed to the side of the road. The contact stated that the failure occurred one other time. The vehicle was towed to kelley Chevrolet (5220 value ave, fort wayne, in 46805) to be diagnosed, but they were not able to replicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,600.
I recently had an issue with my turbo becoming defective that I later found out the part was on a national back order and that the manufacturer knew that it had a manufacturing flaw causing multiple turbos to become defective. This is a costly part to replace and with it being on a national back order has caused a major inconvenience that has also triggered multiple parts to go out like my ignition coil as well as my catalytic converter this has also caused my car to overheat. As of right now there is still no news on when this part is going to be available, we are only told that the part is being remade to sustain the stress of the extra work that was not originally planned for our original part to sustain.
A D V E R T I S E M E N T S
- Spring Lake, MI, USA