This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed my car was "sputtering". after multiple attempts trying to find out what was wrong with no attempts all it did was get worse. It felt like my car was suffocating. It got to the point where it was chugging the whole way home from my employment. Opened the hood while it was running and it appeared a spark plug was arching. After removing the coil pack to get to the spark plugs one of the boots completely fell apart while trying to remove it. It was then the coils were looked at, 3 out of 4 were corrosion and so we're there casings. The whole section now needs to be replaced on a car with less than 80,000 miles.
Less than 2 months after the warranty expired the window regulator center piece on the drivers side broke when using the power window control to roll the window back up. This vehicle has no circumstances that would cause this part to fail besides it being a faulty part. The window is stuck in the down position and the part has to be ordered from out of state. The repair cost is in excess of $300 which I should be reimbursed for. The vehicle was stationary at a drive through window at the time of failure.
When starting my car from any stationary position, 0 mph (flat parking, on a hill or at an angle) the starter will engage and continue to run and run without starting the engine. In order to start the car, I have to turn off the ignition and try again. The second time the car will start (so far). Also, when I use the air conditioner (car in motion, any speed 0-65mph, on city streets and on highways) there is a coolant smell that comes out or the vents. It is a strong smell and I cannot figure out a pattern for when it happens. It happens when I have the car running, sometimes when I first turn on the air conditioner and them it will happen randomly as I am driving and the air conditioner has been on for a while. I have never tried to see if it happens when I don't have the engine running (don't know if the air conditioner can run without the engine running).
About a year after buying my 2013 Chevy Cruze the driver side window fell down and out of the track. We took it to the dealer and they repaired it under warrannty. Now my Cruze is 3 years and 2 months old with 21,000 miles on it and the passenger window has done the same thing. My warranty ran out 2 months ago even thought there are only 21,000 miles on it I have to pay for the repair. Both times this happened we were getting in the vehicle and closed the door, rolled down the window and the window fell to the bottom of the door and wont go up.
- Bakersfield, CA, USA
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2013 cevy Cruze receiving "service side detection system" message when taken to dealership was informed that due to faulty module design water gets into module ans side detection system will no longer worked due to the fact car was just out of warranty was quoted $700+ to fix.
The computer system goes on and off at random, which causes malfunctions in other areas, particularly the power steering and security system. My power steering has gone out multiples times, causing near accidents. The security system also locked up due to the computer, and it took 15 minutes to get it started in the Arizona heat. The power steering issue is incredibly dangerous.
Very strong odor of coolant inside the car, brought it in to the dealer and they have replaced the water pump, heater core, did a pressure test on the coolant system and did a scab job of running a hose from my reservoir tank to under the car. I'm still getting coolant vapors into the car. Dex-cool has a safety warning about breathing antifreeze vapors. Inhalation: Avoid breathing vapors or mists. Higher temperatures may generate vapor levels sufficient to cause adverse effects.
Engine overheated. Tech found cooling fan not coming on. Tech found cooling fan connector melted. Tech used power probe to send 12 volts to cooling fan motor. Blew the circuit breaker in the probe. Motor faulty. Tech suggest new cooling fan motor & pigtail assembly to repair. The above description is word for word from the repair invoice. The repair shop also told us this was a pretty serious defect and could have caused the vehicle to catch on fire.
I have been having an issue with my vehicle on and off. It seems to be happening more often now. When I shift my vehicle into park and turn off my car using the push to start button, a message on the dashboard shows up that says "shift to park" even though I already shifted it to park. I have tried restarting it and trying to get the message to disappear trying to see if the emergency break was the issue. I believe this has something to do with the gear shifter and am afraid that this could create a safety concern the longer it continues because my dashboard seems to be displaying an inaccurate message. I tried to search for recalls on my vehicle but did not find any for this issue; however, I found a recall on the 2014 Chevrolet Cruze (recall# 14048) that seems to be a similar issue that I am experiencing with my vehicle which is the same make and model but just a year older. I have also found plenty of complaints online from other 2013 Cruze owners and believe that the recall should apply to the 2013 model as well.
My daughters Chevy cruise power steering light came on and it became difficult for it to steer. She turned it off and it worked fine. She made appointment at day Chevrolet in monroeville and they could not find a problem. Also, they said that they had never heard of such a problem. After she left it happened again. We googled the problem and found it has happened a lot of times what should we do? I don't want my daughter in an accident and injured or killedto
A D V E R T I S E M E N T S
- Mora, MN, USA