This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Chevy eco Cruze has been giving me problems from the start. I was driving with the ac on and came to a signal light when the ac shuts of & comes back on. Also at the signal light I thaught I had gotten a tap from the back from another vehicle because the car jerked. Turned out no car behind me but car still jerks forward with foot all the way down on brake pedal. Next if I'm driving and slow down to make, let's say a left hand turn once I make the turn the car is sluggish as if it has trouble picking up speed. Happens all the time from a stopped position or if I slow down it takes for ever to pick up momentum. Making it scarey to merge or just be on the road. Also if I turn the radio up the lights will die or fade so I've replaced the alternator but it still does it. Ive checked connections wires you name it.
I started that there was a part they fixed and I don't know what I it is called, but the black cap that is directly behind the area where you put the motor oil is where they said it was opened (it had a bubble or it has small part of the rubble had came up. So put a new one it. Not dealership another well known garage machanic who has been in business over 25 years. I took it took auto advance and the said that they didn't finish sealing the gasket on this area. I don't what's going on with my thermostat either.
Tire monitor system, I have had problems with this system ever since I purchased my car. Every attempt to fix it has been unsuccessful. When the dealership resets it, it goes wonky and displays incorrect info about tire pressure and location of tire with that pressure. It recently showed that one of my tires had a no display reading and a "service tire monitor system" alert. And when I took it in for servicing, they told me its not covered by any warrenty (which I have the extended warrenty). This seems to me to be a safety issue as it is apparently important to the system to display it on my servicing screen (and affects my gas mileage that affects my emissions)! so why isn't it covered by the manufactures warrenty" why have it there at all then!"perhaps it is a job security thing just to bring in revenue. Its B***** I think!!!
The vehicle has been going to anti theft mode and took it in they found coolant reservoir leaking thermostat leaking along with the drive belt has coolant on it causing it to squeak according to Chevrolet car seems like when I'm driving it it feels like its moving fwd on it's on when I have my foot on brake at a complete stop. My car is at 143,000 miles on
While driving in motion going down the highway at 65 mph car lost all power all of sudden, this also happened while sitting at a stop light total loss of power. This is serious it stalls in middle of the road and it may or maynot start back up.
- Bloomington, IN, USA
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Consumer complaint. Noxious odor from heater. Causes nasal discomfort and coughing forcing manual shutdown of heater. Heater is outgassing a cloyingly sweet smell that is widely discussed in internet forums with no solution.
Radiator leeking fluid car over heating. When cked said the problem was internal. Then I have to pay for everthing that was caused by problem that was not under warranty. They want me 2 pay for hose and other things, almost $200. The problem started after I had an oil change at this location. My heater was not getting hot and when I cked no fluid N radiator. So I called the dealership, they didn't tell me that was not part of 24 points check until today. My complaint is we have 2 pay fohey. Want 2 let U know I will not be there 2morrow morning. Have 2 take my car 2 shop. Depend on how long it take 2 fix. Will get rental, but will not know till they ck it out. Will give U a call when I find out.R everything that was caused by problem. If it is a recall problem everything that it take to repair should be cover. I am an caregive( cna) need my car for work inwhich I have missed 2 days because of this problem then still hqve 2 come out of my pocket. Not sure if this problem have damaged my motor or not.
Chevy Cruze 1.8 liter manual transmission. 2013. Had recall for high temp for catalytic converter. Manufacturer reset computer as recall required. Now, the catalytic converter has stopped working. Engine light on.
The defrost doesn't work on the drivers side. When I turn the settings to defrost, the face vents turn on full power. Ive tried all of the different settings (face, feet, face and feet, defrost and feet, etc) and the defrost wont work on any of them. This causes my window to fog up and ice over on the drivers side. While im driving! its not only annoying, it's extremely dangerous and unsafe when drivig during the winter months. There is nothing in the vents. I checked. I tried to take pictures to show how I have no visibility. It's alot worse in person.
Heater has a very strong odor of coolant when turned on that I have to keep my car windows down a little when using heater. I noticed this when I acquired it from my son in July of 2016. He had purchased this one and another one at the same time brand new in 2013 and had this problem with both cars.
Air conditioning is not working correctly. It blows well but will not cool. I can feel some coolness out of passenger side but driver side is hot air. If you turn the fan knob to low then both sides will cool but it is not enough to cool anything. Have had it checked and there is plenty of coolant. It started July of 2016 so I drove it very little it is much worse this summer July of 2017. Its the same result driving or stationary. In the early morning if it's cool outside it does get cooler but as the day gets warmer so does the air coming out of the air conditioning vents.
My ignition key broke off during driving. The car was shut off and I could have died by hitting the railing. I called my local dealership and the service lady said she has seen this happen many times. The keys metal broke off. The keys are made of some kind of cheap metal. This is a safety hazzard. Please help those on the road avoid a catastophy.
There is a defect in the reservoir that holds the coolant that makes it unable to breath. The coolant is bubbling inside the reservoir because it isn't able to release the pressure which in turn is making the cars overheat. The manufacture just sees this normal but there are many videos on the internet off people going through the same thing.
Hi there, I purchased a Cruze 3.5 years ago in Canada because I am a Canadian citizen. I have moved to the usa (NJ) to live with my wife. She is a us citizen. We have contacted GM about getting a letter of conformity which they did supply us with. However, it does not conform to FMVSS standards. The letter does not include which standards are not met and GM does not have record of what doesn't comply. I would like to get my car imported to the usa but without that information, I don't know what needs to be fixed. I have contacted several ri's throughout NY, 1 in NJ and 1 in pa and none of them are willing to do the work (I assume that because they don't get back to me on scheduling it in). Please help me find out what needs to be fixed on my car so I can import it to the usa and register it here. Thank you! the car is us epa certified, and cmvss certified (with stamps). I entered the usa on a temporary driving basis for 1 year.
My first oil change after buying my car there was a problem taking the oil plug out. I took it to lake Chevrolet in devils lake nd they put in a new plug. Now when I had a oil change they detected a hairline crack I have a appointment today to fix this.
The car was parked. I started it and 2 minutes later I got 3 messages "engine power is reduced" "service traction control" "service stabili trak" and the engine light came on, it wouldn't go more than 5mph. So then I parked again, thank god I didn't even leave the parking lot of that building. So then I turned it off and let it rest for about 10 minutes and then started it back on and the messages disappeared and it was running "fine" the gas pedal felt a little hard when trying to accelerate. Next day same thing but this time while I was on the high way, I use I-88 to go to work every day and this is very dangerous, going from 65-70 mph to 10 mph and if someone would've been behind me they could've hit me. This is very scary and sometimes I work late shifts and with this cold weather having to turn the engine off for it to "run" again is horrible. I was freezing to death. I have read hundreds of comments from people who have had the same problem and same codes, and I think GM should have a recall for this, because it's a manufacturer problem and they should fix it. Today I am taking it to a Chevy dealer and see what happens. Hopefully this helps to have enough proof of this issue.
A D V E R T I S E M E N T S
- La Quinta, CA, USA