This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had a coolant leak and have had it repaired 5 times since I purchased. Repaired at Suburban Chevrolet in eden prarie. Now it has to happen again so it is going back and I have had it towed and still owe 800 or so crazy
Takata recall a few months after I purchased this vehicle the check engine light came on then it goes off the last few months it's back on and makes a noise when the air conditioning system is on.
My vehicle repeatedly ran hot everytime I would drive it over a mile on the road. My husband changed the thermostat, always made sure it had coolant, checked my hoses, and replaced the water pump. But eventually it blew a head gasket. We noticed it did so when we seen water had mixed into the oil. Supreme Chevrolet replaced the engine at 96,000 miles in November 2016 under warranty. I drove the car about 54,000 miles with the replaced engine and it too started running hot everytime I would drive it about a mile down the road. The dash light would say turn A/C off and idle engine or turn off engine due to high temperature. We changed the radiator, the hoses, the water pump, and the thermostat on the car and it remained running hot with high temperatures until that engine too blew a head gasket.the dealership will not warranty the second engine although it only has 67,000 miles on the new engine. And now I am left with no vehicle and still owe $6700 on the Chevrolet Cruze due to the faulty coolant system.
Driving last night from work to home at [xxx] around 7pm, I started getting messages in my cluster such as service stabilitrak, service traction control and engine power is reduced. Just suddenly my car lost all the power and throttle when I was travelling in a highway around 70 mph on the second fastest lane. It was very scary and dangerous situation once my throttle was complete unresponsive and could find myself at the middle of the highway at 5mph. My instinct was to turn on the hazard lights and try to move the car to the slowest lane as safe as possible. I feel lucky that no one hit me in the back and I consider that I was lucky to have this problem at this time of the evening. Luckily I was able to take the exit [xxx] and from there park the car to evaluate it. I could not find any visible defect either internally or on engine compartment. I turned off the engine and on several times and still had the same cluster messages and derated power. I was still able to drive the car safely to the parking lot of [xxx] looking for a safer place to wait for my insurance company. When waiting for the aaa operator I was able to re-start the car with no display message but only with the engine check light on. I drove the car in the parking lot and noticed the car seemed to be ok. Once on that time I was still waiting for the aaa operator I decided to take [xxx] and I was able to safe arrive home. Checking the symptom I had in google and youtube I learned about the problem with the negative battery cable which is already known by NHTSA and GM. I hope my incidence can be investigated and a decision for recall be taken.I don't see any difference to what experienced with the ignition switch topic therefore this issue should be considered as potential recall. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Could push the gas pedal to the floor and it won't accelerate. Pressing the gas with normal pressure makes the RPM's increase very quickly and the car either won't accelerate or will accelerate very slowly. The engine light was on previously for two days and then shut off and hasn't come back on yet. I think it is the turbo. Unknown cause.
- Windber, PA, USA
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My Cruze is leaking oil from the oil pump cooler. I took it to my mechanic shop amd had it diagnosed. He said there is a nationwide backorder for the part. He finally found one but he has to drive over an hour away to get it. They have another Cruze in the shop with the same issue. I am just wondering why there isnt a recall if the part is on back order nationwide? my car has approximately 125,000 miles on it and I just purchased it a month ago. I knew there was an oil leak somewhere when there was a fresh puddle of oil in my driveway.
The contact owns a 2013 Chevrolet Cruze. While driving 35 mph, the engine shook and the check engine warning indicator illuminated. The contact also heard an abnormal noise coming from the vehicle. The vehicle was taken to everybody rides auto sales (4200 rivers ave, North charleston, SC, (843) 203-8888) where it was diagnosed that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 122,000.
The contact owns a 2013 Chevrolet Cruze. While driving various speeds, the vehicle stalled and completely shut off. There were no warning indicators illuminated. The contact mentioned that the failure occurred multiple times. The vehicle was taken to glendora Chevrolet (1959 auto centre dr, glendora, ca 91740, (909) 474-7364) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,655.
From onstar: P0087 the engine and transmission system is not performing as expected. An issue has been detected in the engine cooling system which monitors and controls engine temperature to maintain optimal operating temperatures and avoid overheating conditions. If you are driving under normal operating conditions, please check the temperature gauge on the instrument panel. If the needle is in the red warning area, the engine is too hot. Pull off the road, stop the vehicle, and turn off the engine as soon as possible service as soon as possible conditions: Driving 30mph, asphault, winter weather
Engine overheating regular maintenance performed every 3,000 miles coolant system plugs replaced spark plugs replaced diagnostic performed (Firestone) dealership inspected emissions test passed car's onboard display repeatedly displays "A/C off due to high engine temperature" and "engine overheating - idle engine" when not under load and occurs at regular highway (55-75mph) and city (30-45mph) speeds. Cel flashes (3-5 seconds of interval flash) randomly - spark plugs replaced last occurance.
Exact same coolant system problems as in the earlier model Chevy Cruze recalls. Faulty coolant system, specifically a leaking water pump, inaccurate thermostat and leaking coolant feed and return lines to the turbocharger. So far it has cost me close to $1500 at only 110K miles and I still have to replace the blown head gasket which was the result of the coolant system being unable to cool the engine properly due to the bad water pump. Total lemon, this will be the second time the head gasket is blown within two years.
My 2013 Chevy Cruze lt has an issue with the turbocharger. It appears to be a very common issue among Chevy Cruze. The code I believe it gives is P0299. While the acceleration and power always seemed off since prior to the incident, the first time the check engine light came on was at about 71,400. I was driving on a highway at the time. However, there have been occasions when I'm going uphill and despite the sufficient horsepower, it won't accelerate as it should. As a result, the turbocharger issue has caused the car to go much slower than the surrounding cars while going uphill, which clearly seems to endanger the driver and passengers as well as surrounding cars.
A/C off due to extreme high engine temperature cam on a couple of weeks ago, I took it in and it was fixed supposedly. A week later it came on again. I have taken it in 4 time now. As of today it is still in the shop. They had to call the manufacturer for some help and still, even a new computer and the light still comes on. This is getting to be too much. I have to go to work.
Engine light came on, air leak came from valve cover. Apparently the cover and manifold went bad. There needs to be a recall and permanent fix on this immediately. Too many of these cars are being sold, too much money is being made not to have a fix for this. My car is 16,000 miles out of warranty. Ridiculous!
Vehicle dormant water inlet, dormant water outlet and reservoir hose are all faulty. Car will leak coolant due to all three issues. This cause the vehicle to overheatand begin to slow on its own with no regard for location or the driver. I.e. slowing on the highway placing the driver at risk. The dormant water outlet is made of two plastic moldings that are bonded or pressed together leaving a seem where hoses connect these seems are week and seem to be the main source of peoples issue including mine. Along with the coolant issue the valve cover purge valve is faulty also causing exhaust to not exit the engine under certain psi causes squeaking and poor throttle response also will eventually cause the PCV itself to fault or break.this issue may be the source of the car pulling while stoped at a red light causing the vehicle to jerk forward and possibly misfiring the engine pistons. Vehicle is not worth the value paid for. All issue seem to arise after 36000 miles and after 5 years which means these manufacturer defects are not covered by the warranty. There are more issues associated with this year, make and model. I am sure I will be back here reporting more issues. Any help is appreciated because it seems that all Chevy wants is my money at this point.
Inferior parts! thermostat housing has already been replaced by dealer due to crack. Now, the intake manifold, front crank shaft seal & coolant reservoir need to be replaced as well. Check valve on intake manifold is bad. Crank shaft seal makes chirping noise when engine is running or when vehicle is in motion.
The contact owns a 2013 Chevrolet Cruze. While the vehicle was undergoing routine service, the independent mechanic discovered coolant leaking from the thermostat housing. The vehicle was taken to the dealer (keyes Chevrolet, 5949 van nuys blvd, van nuys, ca) where it was diagnosed that the thermostat and coolant pipe seal needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 33,000.
Vehicle was in motion and came to a stop in the street. Smoke coming from underhood very hard almost look to be on fire. Oil spill everywhere. Car is in shop now. They said it is a turbo issue, which he said is very common on the Cruze. Could cause engine damage.
A D V E R T I S E M E N T S
- Minneapolis, MN, USA