This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car was in motion on a highway. When accelerating the car sputtered a bit then the check engine light started to blink and traction light came on. Also made a certain whining noise. A message popped up stating stabilitrak service.
This issue has been ongoing since last year. I have been getting messages on my dash with errors such as service traction control/service stabilitrak. The car slows down to 5 speed and it stalls /jerk when driving. This is not safe and I almost got into an accident because of it. This vehicle is not safe. Took my car to the dealership for a diagnosis check and was told nothing showed up but a low battery. I got that fixed and the car is still having the same issue. When driving on the highway/streets/expressways when all of a sudden my car decelerated and I got the message engine power has been reduced/service traction control/service stabilitrak as well as my check engine light came on. Because of this, I was forced to pullover while almost being hit by other vehicles. This was extremely dangerous and scary for me because I have no idea what happened and it could have cost me my life, as well as others. I have taken the vehicle to Chevy and Firestone auto complete and no one knows why this is happening.
I have taken the car multiple times to get it fixed. As I am driving the car the radio turns off. Then the engine itself turns off. Not only that, as I am driving it the steering wheel stops working and the car completely shuts off. I have spent over 7,000 dollars in repairs and I can no longer afford for repairs. No one seems to know what the problem is. I would really like to open an investigation on this car as my life seems to be threatened and no one can tell me why the car goes on and off while in drive. I almost got in a major highway accident because it turned off while I was driving 60 miles per hour on a busy highway. Please look into this problem and help me get back to a normal car. This has been happening for almost a 2 years now.
I have had nothing but issues with the car since I've had it and fixed everything that was wrong with it the palm Chevrolet dealership that said was wrong with it and yet nothing has been resolved my stabilitrak control service system light came on along with the check engine light as they are flashing. I'm having a very hard time getting traction I have a 1 year old daughter and I don't feel that this car is safe for her. I want this issue looked into I have spent money that I don't have to just try to resolve the problem and yet it's not fixed.
- Summerfield, FL, USA
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The intake manifold became cracked and I have researched it has been an issue for many Chevy Cruze bettween the years of 2011-2014. The vehicle has a increased air flow the results in a poor air to fuel mixtue inside the combustion chamber, also allows oil to blowby. The issue with the intake has caused increased oil consumption/ burning, resulted in a loss of power upon first take off from stop light. This issue has caused the computer to adjust the timing more than the manufacturer allowed limit which has resulted in a bent valve and bad timing
My screen for the radio starts to flicker, and the entire car shuts down. After waiting for 5 or 10 minutes the car powers back up and starts. Another time, while I was still parked the radio starts to flicker again. So I turn off the car, but the key is stuck in the ignition and when you turn the key you get nothing. It doesn't start and you get no power. After waiting a few minutes again the car powers up on its own while key is still in the ignition. This also happened once while I was driving. Luckily I was just taking off, so I wasn't going very fast.
While driving and in motion the vehicle shuts off. After shutting off the ABS malfunctions and the steering malfunctions. This has happened twice now, both on city streets. Once disabled the vehicle will not restart on it's own; it doesn't even turn over. The vehicle will, however, restart if jump started. The first occurrence presented with a check engine light that coded as a faulty cam shaft sensor. This was replaced and the check engine light went away. The second occurrence presented with no lights or warnings. Both the battery and alternator were tested and are functioning.
While driving the car making a weird noise when accelerating and the RPM goes up but the car is not up to speed. Then some loud weird noise happens when you press on the gas. I took it to get diagnosed and it said something about a turbo under-boost.
Coolant is leaking and needing to be refilled daily, service engine light on everyday. 'engine hot, car needs to idle' comes on anytime you drive it. Engine powered reduced. As for electrical, while front panel will go black and everything will shut down for a couple hours or even days.
The last few days I have been getting messages on my dash with errors such as 'service traction control/service stabilitrak'. took my car to the dealership for a diagnosis check and was told nothing showed up. However, this morning while on my commute to work, I was driving on the highway when all of a sudden my car decelerated and I got the message 'engine power has been reduced/service traction control/service stabilitrak' and my check engine light came on. Because of this, I was forced to pull onto the shoulder of the road while almost being hit by other vehicles. This was extremely dangerous and scary for me because I have no idea what happened and it could have cost me my life, as well as others.
I was sitting in my vehicle with the engine running and the air conditioner on, since it is August and very hot in las vegas. I had been in my vehicle for approximately five minutes about to leave when my air conditioner stopped blowing cold air. I smelt an electrical smell in coming through the vents. Then my car shut off and smoke began pouring out from underneath the hood. I quickly exited my vehicle and called the fire department. Within a couple minutes, the entire front of my vehicle was in engulfed in flames. I have not done any mechanical maintenance or work to my vehicle recently. I had my oil changed approximately 1000 miles ago. I had not had any problems with my vehicle until it caught on fire spontaneously and randomly without warning.
Vihicle was on freeway and heated up so bad quickly and had to pull over.. looses coolant constantly. Part needs to be changed every couple of months. It is hard to get the part in my area and neighbor cities because it happens to a lot to different people with the same car. I am constantly fixing lines and replacing coolant every week.
The catalytic converter has failed twice in this car, and the second time is out of warranty. Both failures occurred within approximately 90K miles. The cost to replace this is about $1200. This can be financially devastating to some families.
A few weeks ago, I experienced an alert regarding my engine overheating (ac off due to engine over heat, engine overheat idle engine). I turned my car off and allowed it to cool down before continuing my travels home. Once I reached my home, I scheduled an appointment at grand prize Chevrolet in nanuet, NY for Thursday, June 27. The mechanics at this dealership found that my water pump and hoses needed to be replaced. This is a $1600 job, and I paid to have this work done, I was not able to pick my car up from the dealer until June 29. About two weeks later on Friday, July 12, I received the engine overheating alert once again. I promptly called grand prize again, and scheduled the earliest appointment I could. I was not able to bring my car in to be looked at until Tuesday, July 16. Again, the mechanics at this dealership found a different problem with my car. They informed me that the coolant tank needed to be replaced along with the radiator cap. I had both of these items replaced at no cost. I asked them to test the engine once again to be sure that the problem had been resolved. Upon checking the engine, they found that my engine was damaged and I would either need a new engine head or a completely new engine. I was informed that a new engine head would cost about $4200 and a new engine would cost about $8000.
Needs brand new engine. Hard time accelerating. Shop says rods inside engine are being knocked around. Only 120,000 miles. Hard to acceleration at any time. Engine light is signaled.
The car said overheat-ac off code- car was very low on coolant- took to the dealer and was told by the dealer that the engine was blown and not to driive the car- I ask about service bulletin- but was told this did not apply. I had problem with overheating 18 months ago- replaced, thermostat, canister, etc as my expense.I ask if this was related and was told no. I researched problems and found many about engine and cooling problems. The dealer has made no effort to help resolve the issue. I tried to have car transferred to a different branch of dealership to have problem evaluated- I was informed by salesman that the dealer refused to transfer the car to have it checked. His seems very odd. I called GMC- Chevrolet division but have not gotten a response. The dealer wants me to trade in car for a different one and will offer me $300-$600. Which is ridiculous. After I trade in the car-no one can check it- the car still runs but I am afraid to get stuck.
Car has been returned to dealer for repairs concerning the motor and electrical systems. They have not been serviced outside of the dealership. Car frequently quits and has to be jumpstarted.
A D V E R T I S E M E N T S
- Augusta, GA, USA