This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, power steering locked up, car turned off and then back on. The radio turned off and then back on and close driver window lit up. This has happened on 4 different occasions now. Steering locked up while on I-95. Radio on and off while turning onto highway and window message while car was stationary.
While driving to work on the highway my radio will turn off and on multiple times and my stability control will turn off and it will be hard to turn the vehical. A warning comes on the information screen saying check stability control and also check power steering. It has happened multiple times it have happened today as well as I was driving on the feeder
Radio console gets real hot to touch. Goes away then gets hot again. Yearly problem. Dont want fire hazard. Is this normal? vehicle required extensive recalls since purchase in 2013.
The contact owns a 2013 Chevrolet Cruze. While driving unknown speeds, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle lost power without warning on several occasions. The vehicle was taken to the dealer, but the failure was unable to be duplicated. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 11,000.
"service side detection system" error messages - 2 body modules bad and already replaced once. Module failure causes additional cascading failures throughout the rest of the system and affects dash controls/turn-signals, mpg, fuel calculations & now "my link" screen blank with "service parking asst message on dash. Since mylink screen dead, radio dials/controls do not work and cannot see/control heating controls and navigation screen dead as well. These same two side modules were already replaced once under warranty, but since vehicle is now over on mileage, I am left on my own to pay for repairs. Modules get basically one winter season here in the northeast and need to be replaced. Malfunctions cause cascading failures throughout rest of electrical system and make certain vehicle systems and safety functions inoperable. I contacted GM customer care and basically they said there is no assistance available because it is "not a known concern" on this vehicle. Module location is behind rear wheels in bumper cover area, and are open to the elements and poorly sealed. Water/salt water seemingly easily penetrates these modules and causes them to fail. Because they are directly tied into the rest of the electrical system, when they do fail it causes cascading failures throughout the rest of the system seemingly at random. (some of the systems are critical to vehicle safety and operation.
- Hop Bottom, PA, USA
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While driving radio cuts in and out for 5-10 seconds, the infotainment screen goes blank, the service stabilitrak light flashes, other warning lights flash, and you have to raise the driver's window down and back up for the information screen to show your speed and mileage when starting the car. Apparently this is a common problem with this vehicle and its ashamed that GM has not recalled this vehicle to fix these issues. Hopefully they will soon before something awful happens to innocent people. Bought the car used from a car dealership at a good deal, guess I know why now.
The contact owns a 2013 Chevrolet Cruze. The contact stated that the vehicle failed to start and the key failed to release from the ignition switch. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,200....updated 03/08/17
At random car will idle up and down and rpms will jump. This happens when just cranked and after driven and sitting still in idle. Also, at random when trying to crank the car it seems to get stuck and I will have to return the ignition in order to get the motor to fully turn over.
The contact owns a 2013 Chevrolet Cruze. The contact stated that the stability control warning indicator flashed, the radio shorted, and various warning indicators flashed. The steering wheel seized each time the failures occurred. The vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failures. The manufacturer was notified. The approximate failure mileage was 25,000.
Roughly 6 weeks after purchasing this vehicle, I started having incidents where the radio would cut out for 2-3 seconds and the infotainment screen would go blank. At the same time, the "service stabilitrak" message momentarily appears on the instrument panel. There isn't a trend to when this happens. Sometimes it won't happen for a week, other times it will happen multiple times in a single drive. Last week, this happened and I also lost power steering and could not steer for what felt like a couple seconds. Based on the Chevrolet Cruze customer forum, this is a fairly common problem and other's have also lost power steering pulling out of a parking lot. There is not a recall for my specific vehicle or a permanent corrective action that I've found. It has become a safety concern and GM should take responsibility and recall the affected vehicles before power steering is lost at higher speeds.
The contact owns a 2013 Chevrolet Cruze. While the vehicle was parked with the key removed from the ignition, it rolled away twice within 24 hours. There were no warning indicators illuminated. The vehicle was towed to a dealer, but was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 16V502000 (electrical system, power train). The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.
This is a recurring issue that has been going on with my car since the lights came on the fist time. The dealership acts as if I don't know what I am talking about. I have wasted so much gas and I Transport children with autism at times in va DC and md. I have consistently complained about the sticking throttle or engine misfire. Please I fear for the safety of my clients and my family.
Less than 2 months after the warranty expired the window regulator center piece on the drivers side broke when using the power window control to roll the window back up. This vehicle has no circumstances that would cause this part to fail besides it being a faulty part. The window is stuck in the down position and the part has to be ordered from out of state. The repair cost is in excess of $300 which I should be reimbursed for. The vehicle was stationary at a drive through window at the time of failure.
When starting my car from any stationary position, 0 mph (flat parking, on a hill or at an angle) the starter will engage and continue to run and run without starting the engine. In order to start the car, I have to turn off the ignition and try again. The second time the car will start (so far). Also, when I use the air conditioner (car in motion, any speed 0-65mph, on city streets and on highways) there is a coolant smell that comes out or the vents. It is a strong smell and I cannot figure out a pattern for when it happens. It happens when I have the car running, sometimes when I first turn on the air conditioner and them it will happen randomly as I am driving and the air conditioner has been on for a while. I have never tried to see if it happens when I don't have the engine running (don't know if the air conditioner can run without the engine running).
Car's engine stopped running unexpectedly due to blown fuel pump fuse while traveling at 30 M.P.H in clear weather, during the day, on paved downtown orlando street. When engine died, lost power steering and power breaks, very difficult to control and almost got into an accident. Dealer diagnosed the issue as a coil pack problem and replaced the coil pack at a cost of $534. I am not sure how the coil pack that holds the spark plugs would cause the fuel pump fuse to blow.
2013 Chevrolet Cruze electrical hazard which happens mostly during the rain or wet roads occasionally while dry. Main problem radio power and dash power cut in and out and or fluctuate while driving and or applying brakes. The electronic power steering will, most of the time, cut in and out also while turning turning key off and on again while stationary may for a short time fix this problem however it is not a perm any soulution only temporary and my also result in a total no power/ no start condition for the vehical possible cause is leak in the car or shield is not properly protection electronics/wiring on the vehical
While driving, the radio screen shuts off and on, service stabilitrak warning comes on for 2 seconds then goes away. While parked, the trunk opened automatically twice. Dealership reset the electrical and the problem is still occurring. Based on many other complains and the problem has not been resolved, this vehicle is a lemon. I want my money back!
Intermittently the anti-theft light goes on, without warning at an high speeds or when parked and shuts down all systems, immobilizing the car. This includes the radio, steering, motor. Two days ago I was driving and this happened, the car shut down, I couldn't steer or drive the car, a very dangerous situation. This has also happened when trying to start the car, the ant-theft system shuts down the car. There is no way to know when this will happen. When taken to auto dealer, the car works fine. The car has 66,000 miles. This has happened at least 6 times, but the last one was the worst, travelling at high speed and losing control of the car. What happened is similar to what happened with the ignition switch in cobalts where the car just stopped, that is pretty much what happened with me.
A D V E R T I S E M E N T S
- Lake Worth, FL, USA