Technical Service Bulletins (TSBs) for the 2012 Cruze are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE THE STEERING COLUMN SEAL TO CORRECT A CUSTOMER CONCERN ON A RUBBER SQUEAK TYPE NOISE WHEN TURNING THE STEERING WHEEL DUE TO THE SEAL FOR THE INTERMEDIATE ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. Read More »
CHEVROLET/BUICK: NEAR CENTER POSITION, A STICK/SLIP OR NOTCHY FELLING IS FELT IN STEERING WHEEL, AFTER MAKING LANE CHANGES DURING A TIME ON HIGHWAY, DUE TO OVERCOMING AN INCREASE EFFORT OF RESIDUAL FRICTION INSIDE STEERING GEAR. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED. Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED ... Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION PROVIDES A PROCEDURE TO REPLACE THE POWER BRAKE BOOSTER VACUUM PIPE FOR A CONDITION RELATED TO A HARD BRAKE PEDAL AT START UP OR IDLING Read More »
CHEVROLET: WHILE ENGINE IS RUNNING AND VEHICLE HAS STOPPED OR IDLING, BRAKE PEDAL IS HARD TO DEPRESS. A FAULTY BRAKE BOOSTER VACUUM SWITCH OR ELECTRONIC VACUUM PUMP (EVP) VENT IS CAUSING A RESTRICTION. MODEL 2011-12 CRUZE. Read More »
CHEVROLET: ON CERTAIN MODEL YEAR CRUZE AND ORLANDO VEHICLES, SERVICE PROCEDURE BEEN PROVIDED REGARDING ELECTRONIC BRAKE CONTROL MODULE (EBCM) CONCERNING UNEVEN PEDAL FEEL AT HIGH SPEED ABS BRAKING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
CHEVROLET: ON CERTAIN MODEL YEAR CRUZE AND ORLANDO VEHICLES, SERVICE PROCEDURE BEEN PROVIDED REGARDING ELECTRONIC BRAKE CONTROL MODULE (EBCM) CONCERNING UNEVEN PEDAL FEEL AT HIGH SPEED ABS BRAKING. Read More »
GENERAL MOTORS: EVAP LEAK IN THE SMALL CANISTER VENT SOLENOID (CVS) VALVE NOT SEALING UNDER VACUUM. THE LEAK MAY BE INTERMITTENT AND PRESENT IN COLDER AMBIENT CONDITIONS. *KB Read More »
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
GENERAL MOTORS: EVAP LEAK IN THE SMALL CANISTER VENT SOLENOID (CVS) VALVE NOT SEALING UNDER VACUUM. THE LEAK MAY BE INTERMITTENT AND PRESENT IN COLDER AMBIENT CONDITIONS. *KB Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. Read More »
CHEVROLET: WHENEVER BRAKES ARE APPLIED, THERE WOULD BE A PULSATING/ROTATIONAL NOISE COMING FROM RIGHT REAR OF VEHICLE THAT MAY BE CAUSED FROM CUT BETWEEN BRAKE DRUM AND BRAKE SHOE INTERACTION. MODEL 2012 CRUZE. Read More »
CHEVROLET: WHENEVER BRAKES ARE APPLIED, THERE WOULD BE A PULSATING/ROTATIONAL NOISE COMING FROM RIGHT REAR OF VEHICLE THAT MAY BE CAUSED FROM CUT BETWEEN BRAKE DRUM AND BRAKE SHOE INTERACTION. MODEL 2012 CRUZE. Read More »
CHEVROLET: ON CERTAIN MODEL YEAR CRUZE AND ORLANDO VEHICLES, SERVICE PROCEDURE BEEN PROVIDED REGARDING ELECTRONIC BRAKE CONTROL MODULE (EBCM) CONCERNING UNEVEN PEDAL FEEL AT HIGH SPEED ABS BRAKING. Read More »
CHEVROLET: ON CERTAIN MODEL YEAR CRUZE AND ORLANDO VEHICLES, SERVICE PROCEDURE BEEN PROVIDED REGARDING ELECTRONIC BRAKE CONTROL MODULE (EBCM) CONCERNING UNEVEN PEDAL FEEL AT HIGH SPEED ABS BRAKING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. Read More »
"14748A - SPECIAL COVERAGE (REVISED POPULATION). GM HAS RECEIVED A SMALL NUMBER OF REPORTS REGARDING 2010 (NON NORTH AMERICAN), 2011 AND 2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (RPO MZ0, MF3 OR MR5) ... Read More »
"14748 - SPECIAL COVERAGE. GM HAS RECEIVED A SMALL NUMBER OF REPORTS REGARDING 2011-2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (RPO MZ0, MF3 OR MR5) EXPERIENCING UNINTENDED MOVEMENT AFTER BEING PARKED ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. Read More »
GM: ENGINE RATTLE/KNOCK NOISE, LOOSE OR BROKEN FRONT CRANKSHAFT PULLEY BOLT AND/OR FLYWHEEL BOLTS. ALSO INCLUDED BUICK ENCORE, CHEVROLET SONIC, AND CHEVROLET TRAX. MODEL YEAR 2014. *JS UPDATED 09/30/2013 *JS UPDATED 2/5/16. Read More »
14801A - EMISSION RECALL (REVISED SERVICE PROCEDURE). GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL OF 2011-2013 CHEVROLET CRUZE VEHICLES EQUIPPED WITH A 1.4L ENGINE (RPO LUJ OR LUV) AND AN AUTOMATIC TRANSMISSION. Read More »
GENERAL MOTORS: 2012-2013 CHEVROLET CRUZE EQUIPPED WITH 1.4L TURBO ENGINE(RPO LUJ OR LUV) INFORMATION REGARDING ENGINE POWER MESSAGE ON THE DIC WITH NO REDUCTION IN POWER AND NO DTC'S SET. *LJ Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE REDUCED ENGINE POWER MESSAGE ON THE DRIVER INFORMATION CENTER. Read More »
14371B - SPECIAL COVERAGE (LABOR CODE REVISED). SOME 2011-2014 MODEL YEAR CHEVROLET CRUZE VEHICLES AND SOME 2012-2014 CHEVROLET SONIC VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP. Read More »
14371A - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). SOME VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP. Read More »
BUICK/CHEVROLET: DUE TO LOSS OF WASTEGATE PRELOAD, THE MALFUNCTION INDICATOR LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0299 (ENGINE UNDERBOOST) IS SET AND WEAR IN WASTE ACTUATOR ROD END TO PIN JOINT IS NORMAL. Read More »
14417A - CUSTOMER SATISFACTION (REVISED SERVICE PROCEDURE). CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH ... Read More »
14417 - CUSTOMER SATISFACTION. CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS ... Read More »
BUICK/CHEVROLET: ON CERTAIN VEHICLES, THE CHECK ENGINE LIGHT COMES ON WITH DTC P1101 SET. MODEL 2011-2013 CRUZE, SONIC, TRAX, 2013 ENCORE. *PE Read More »
CHEVROLET/PONTIAC/SATURN: AFTER REMOVAL OR REPLACEMENT OF CAM ACTUATOR, BY TECHNICIAN, ONE OR MORE DTCS IN ECM, P0011, P0014, P0016, P0017 ARE CAUSED BY MISSING ACTUATOR OIL SLEEVE. Read More »
CHEVROLET: SERVICE ENGINE LIGHT COMES ON WHEN RUNNING ROUGH OR WHISTLING NOISE COMING FROM ENGINE COMPARTMENT, MAY BE DUE TO POSITIVE CRANKCASE VENTILATION (PCV) VACUUM LEAK ON CAMSHAFT COVER. MODEL 2011-2012 CRUZE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. AN IRREGULAR OR LOOSE FEELING TO AUTOMATIC TRANSMISSION GEAR SELECTOR LEVER IS DUE TO MISSING SHIFT CABLE GROMMET AT TRANSMISSION END BEING IN CONTACT WITH ENGINE COOLANT DUE TO ... Read More »
GENERAL MOTORS :2011-2014 CHEVROLET CRUZE, CHEVROLET SONIC W/ 1.4L ENGINE: SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
GM: ENGINE RATTLE/KNOCK NOISE, LOOSE OR BROKEN FRONT CRANKSHAFT PULLEY BOLT AND/OR FLYWHEEL BOLTS. ALSO INCLUDED BUICK ENCORE, CHEVROLET SONIC, AND CHEVROLET TRAX. MODEL YEAR 2014. *JS UPDATED 09/30/2013 *JS UPDATED 2/5/16. Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
CHEVROLET: THE OIL FEED PIPE NEEDS CHECKING AND REPLACED. IF RESTRICTED, AND TURBOCHARGER ASSEMBLY SHOULD BE REMOVED AND REPLACED, AND THE ECM SHOULD BE VERIFIED FOR LATEST CALIBRATION TO ALLOW TURBOCHARGE TO COOL, TO REDUCE LIKELIHOOD ... Read More »
GM: MIL DUE TO DTC P0299- TURBOCHARGER UNDERBOOST DTC- INSPECT FOR TURBOCHARGER WASTE PIVOT PIN WEAR. THIS MAY BE THE RESULT OF A WORN WASTEGATE ACTUATOR PIVOT PIN (3), ALLOWING THE WASTEGATE TO OPEN WHEN IT SHOULD BE CLOSED. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
CHEVROLET: THE OIL FEED PIPE NEEDS CHECKING AND REPLACED. IF RESTRICTED, AND TURBOCHARGER ASSEMBLY SHOULD BE REMOVED AND REPLACED, AND THE ECM SHOULD BE VERIFIED FOR LATEST CALIBRATION TO ALLOW TURBOCHARGE TO COOL, TO REDUCE LIKELIHOOD ... Read More »
GENERAL MOTORS: 2011-2014 CHEVROLET CRUZE CHEVROLET SONIC/ W 1.4L ENGINE(RPO LUJ OR LUV): SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. THIS COULD REDUCE COOLANT PERFORMANCE AND CAUSE OVERHEATING. Read More »
CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE ARE NO EXTERNAL LEAKS PRESENT THAT WOULD CAUSE LOW ENGINE COOLANT LEVEL IN COOLANT RESERVOIR. MODEL 2011-2014 CRUZE. *PE Read More »
14801 - EMISSION RECALL. GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL OF 2011-2013 CHEVROLET CRUZE VEHICLES EQUIPPED WITH A 1.4L ENGINE (RPO LUJ OR LUV) AND AN AUTOMATIC TRANSMISSION. Read More »
CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES FAIL TO COMPLY WITH EMISSION STANDARDS OF CARBON MONOXIDE US06 EMISSION TEST AND ENGINE CONTROL MODULE NEEDS TO BE REPROGRAMMED. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
CHEVROLET: AT FUEL INJECTOR TO FUEL RAIL, FUEL IS LEAKING DUE TO RETAINING CLIP IN FUEL RAIL CAUSED BY LOOSE FUEL INJECTOR BACKING OUT OF RAIL FROM HIGH FUEL PRESSURE. MODEL 2011-15 CRUZE. Read More »
CHEVROLET: AT FUEL INJECTOR TO FUEL RAIL, FUEL IS LEAKING DUE TO RETAINING CLIP IN FUEL RAIL CAUSED BY LOOSE FUEL INJECTOR BACKING OUT OF RAIL FROM HIGH FUEL PRESSURE. MODEL 2011-15 CRUZE. Read More »
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO REPLACE THE 1-2-3-4 CLUTCH HOUSING IF THE CUSTOMERS CONCERN IS A BUMP, SURGE OR VIBRATION AT IDLE IN DRIVE AT A STOP. Read More »
14773 - SPECIAL COVERAGE. SOME 2011-2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A 1.8L ENGINE MAY BE MISSING A SHIFT-CABLE GROMMET AT THE TRANSMISSION END DUE TO CONTACT WITH ENGINE COOLANT FROM A LEAKING THERMOSTAT HOUSING. Read More »
"14748 - SPECIAL COVERAGE. GM HAS RECEIVED A SMALL NUMBER OF REPORTS REGARDING 2011-2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (RPO MZ0, MF3 OR MR5) EXPERIENCING UNINTENDED MOVEMENT AFTER BEING PARKED ... Read More »
CHEVROLET: WHEN SHIFTING, TRANSMISSION IS HARD TO SHIFT INTO GEAR, WOULD HAVE A GRINDING OR BINDING WHEN SHIFTING, THERE IS NOISE, CLUTCH ODOR OR SLIPPING OR A CLUTCH PEDAL NOISE, WHILE SHIFTING. MODEL 2012-2014 CRUZE, SONIC. Read More »
GENERAL MOTORS: DIFFICULT TO GET INTO OR OUT OF GEAR EXCESSIVE FREE PLAY IN THE SHIFTER. THE CONDITION CAN BE CAUSED BY A NUT THAT HAS COME LOOSE ON THE SHIFT TOWER ( SEE ITEM 2 LOCATED UNDER PLUG ITEM 1). Read More »
BUICK/CHEVROLET: MANUAL TRANSMISSION SHIFT LEVER CONCERNS - LOOSE, NOISE WHEN SHIFTED, HARD TO SHIFT INTO GEAR OR PROPER GEAR NOT SELECTED WHEN SHIFTED. *KB Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. Read More »
CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. AN IRREGULAR OR LOOSE FEELING TO AUTOMATIC TRANSMISSION GEAR SELECTOR LEVER IS DUE TO MISSING SHIFT CABLE GROMMET AT TRANSMISSION END BEING IN CONTACT WITH ENGINE COOLANT DUE TO ... Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
CHEVROLET/BUICK/GMC: RESTRICTION, THROUGH THE PQC, HAS BEEN PLACED ON THE VALVE CONTROL SOLENOID (TEHCM) P/N 24256524 AND 24265367, TO ASSIST ENGINEERING FEEDBACK PRODUCT. *PE Read More »
GMC/BUICK/CHEVROLET: TRANSMISSION SLIPS WHEN IN REVERSE OR NOT IN REVERSE, 3RD GEAR OR NO 3RD GEAR, FLARE SHIFTING TO 5TH OR NO 5TH GEAR. *PE UPDATED 4/17/12. *PE Read More »
CHEVROLET: THERE IS A SLIGHT HESITATION AFTER VEHICLE HAS STOPPED AND PROCEEDS TO MOVE WHEN PRESSING ON ACCELERATOR PEDAL, WHICH FEELS LIKE A BUMP OR JERKING MOTION. *PE Read More »
GM: DIAGNOSTIC TIPS FOR DTC P0776, SLIPS WHEN REVERSE IS SELECTED OR NO REVERSE. SLIP OR FLARE WHEN SHIFTING INTO THIRD/ FIFTH GEAR OR NO THIRD/FIFTH GEAR. ALSO INCLUDED MODEL CHEVROLET CAPTIVA SPORT MODEL YEAR 2012. Read More »
BUICK/CHEVROLET: THERE IS AN OIL/FLUID LEAKAGE UNDER FRONT OF VEHICLE, POSSIBLY FROM WHEEL DRIVE SHAFT SEALS, AND ENGINEERING IS TRYING TO DETERMINE ROOT CAUSE OF LEAKAGE. MODELS 2011-2013 REGAL, CRUZE, 2012-2013 VERANO, SONIC. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE RH AND LH FRONT DRIVE SHAFT FOR CONDITIONS OF A WOBBLE FELT IN VEHICLE ACCELERATION FROM STOP THROUGH 1-2 SHIFT Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE Read More »
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE ON HOW TO REPLACE A KEY WITH AN INTERGRATED TRANSMITTER ON IT FOR CONDITIONS RELATED TO KEYS WITH INTERGRATED TRANSMITTERS INOPPERATIVE DUE TO PERMATURE DRAIN OF TRANSMITTER ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE HEATER CORE WITH A NEWLY DESIGNED VERSION TO CORRECT THE CONDITION OF A RATTLE OR BUZZ TYPE NOISE AT THE CENTER OF THE INSTRUMENT PANEL AREA. Read More »
GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
"14311B - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). ON CERTAIN 2011?2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. Read More »
"14311A - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). ON CERTAIN 2011?2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. Read More »
GENERAL MOTORS: 2011-2015 CHEVROLET CRUZE: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. SPECIAL COVERAGE REGARDING CERTAIN MODELS EXPERIENCING NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE INCORRECT CRIMP AT THE BATTERY NEGATIVE ... Read More »
14311 - SPECIAL COVERAGE. ON CERTAIN VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. Read More »
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE ... Read More »
BUICK/CHEVROLET: VEHICLE POWERS UP, WHETHER KEY IN IGNITION OR LEFT IN IGNITION, WITH CRANKING AND/OR CRANKING OF THE ENGINE AND MAKES WARNING CHIME INOPERATIVE. MODEL 2012-15 ENCORE, CRUZE, SONIC, TRAX. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
"12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF ... Read More »
BUICK/CHEVROLET/GMC: VEHICLES HAVE ISSUES WITH AUDIO BUTTON FUNCTION, LOW FUEL, FACTORY SETTINGS OPTION NOT WORKING OR INOPERABLE, CLOCK CAN NOT BE SET, AND SIGNAL FOR GPS IS LOST. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL AN AIR INLET DEFLECTOR OVER THE HVAC AIR INLET TO CORRECT WATER LEAKING ON THE FRONT PASSENGER FLOOR DUE TO WATER RUNNING DOWN THE WINDSHIELD UNDER THE AIR INLET GRILLE PANEL, ... Read More »
CHEVROLET: VEHICLE ON AN INCLINE AND A SNOW MELT OFF OR HARD RAIN HAS OCCUR, WATER WOULD LEAK ONTO PASSENGER SIDE FLOOR, CAUSED BY RUNNING DOWN WINDSHIELD UNDER AIR INLET GRILLE PANEL TO BODY AIR INLET OF HVAC SYSTEM. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO DETERMINE WEATER OR NOT A AIRBAG MODULE IS COUNTERFEIT OR NOT AND WHAT TO DO IF A COUNTERFEIT AIRBAG IS FOUND. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO DETERMINE WEATER OR NOT A AIRBAG MODULE IS COUNTERFEIT OR NOT AND WHAT TO DO IF A COUNTERFEIT AIRBAG IS FOUND. Read More »
NOTIFICATION OF COUNTERFEIT AIRBAGS IN AFTERMARKET (SERVICE BULLETIN). BULLETIN IS TO ASSIST DEALERS IN EVALUATING IF AN AIR BAG MODULE IS COUNTERFEIT. Read More »
GM: POWER SEAT FUNCTIONS INOPERATIVE AND AIRBAG LIGHT ILLUMINATED. THESE CONDITIONS MAY BE DUE TO SEAT HARNESS, WHICH IS CONNECTED TO THE MAIN BODY WIRE HARNESS LOCATED UNDER THE SEAT, BEING PINCHED IN THE SEAT TRACKS, CAUSING IT TO BE ... Read More »
GENERAL MOTORS: AIR BAG LIGHT/SIR LIGHT ON B0012 OR B0013 WITH SYMPTOM BYTE 0E. THIS CONDITION MAY BE CAUSED BY A DAMAGED SHORTING BAR IN THE STEERING WHEEL INFLATABLE RESTRAINT MODULE (STEERING WHEEL AIR BAG). *JS UPDATED 9/24/12. Read More »
CHEVROLET: THE RETAINERS ON DRIVER'S SIDE AIRBAG MODULE MAY NOT FULLY ENGAGE, IN STEERING WHEEL, DUE TO INTERFERENCE OF A FELT INSULATOR PATCH. *PE UPDATED ON 5/1/2012. *KB Read More »
BUICK/CHEVROLET: IT IS HARD TO REMOVE DRIVER'S SIDE AIR BAG DUE TO REVISED SPRING DESIGN, WHICH CAUSES HIGHER RETAINING FORCE BETWEEN DRIVER'S SIDE AIR BAG AND STEERING WHEEL. *PE Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
CADILLAC/CHEVROLET/BUICK/GMC: PASSENGER SEAT BELT INDICATOR IS ILLUMINATED DUE TO POSSIBLE CONDUCTIVE OBJECTS, SUCH AS TECH 2, GROCERIES, CHARGING AND AUDIO CABLES, ELECTRONIC TABLETS OR COMPUTERS AND CELL PHONES, PLACED ON SEATS AND ... Read More »
CADILLAC/CHEVROLET/BUICK/GMC: PASSENGER SEAT BELT INDICATOR IS ILLUMINATED DUE TO POSSIBLE CONDUCTIVE OBJECTS, SUCH AS TECH 2, GROCERIES, CHARGING AND AUDIO CABLES, ELECTRONIC TABLETS OR COMPUTERS AND CELL PHONES, PLACED ON SEATS AND ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE PROPER WASHING OF THE BRIGHT ALUMINUM MOLDINGS TO AVOID THE MOLDINGS FROM GETTING DAMAGED. Read More »
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO INSTALL A DEFLECTOR UNDER THE COWL TO CORRECT THE CUSTOMERS CONCERN OF A WATER LEAK DURING A HARD RAIN OR SNOW. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL AN AIR INLET DEFLECTOR OVER THE HVAC AIR INLET TO CORRECT WATER LEAKING ON THE FRONT PASSENGER FLOOR DUE TO WATER RUNNING DOWN THE WINDSHIELD UNDER THE AIR INLET GRILLE PANEL, ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
CHEVROLET: THE DOOR OR DOOR HANDLES FAILS TO UNLOCK, OPEN OR LOCK, WHETHER ON THE OUTSIDE OR ON INSIDE AND USING A KEY. *PE UPDATED 08/28/2012 *JS Read More »
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. Read More »
CHEVROLET: THE DOOR OR DOOR HANDLES FAILS TO UNLOCK, OPEN OR LOCK, WHETHER ON THE OUTSIDE OR ON INSIDE AND USING A KEY. *PE UPDATED 08/28/2012 *JS Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR REPLACEMENT OF THE STEERING WHEEL COIL ACC CRUISE INSTALLATION FOR VEHICLES THAT HAVE THE CONDITION OF ACCESSORY CRUISE CONTROL ... Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A CLIP ON THE SEAT FRAME TO ELIMINATE A NOISE ORIGINATING FROM THE SEAT PAN AND SEAT FRAME COMING IN CONTACT. Read More »
BUICK/CHEVROLET: POWER ADJUSTED SEAT OR 6 WAY MANUAL DRIVER AND/OR PASSENGER SEAT, THERE WOULD BE SHIFTING, SQUEAKING, CLUNKING OR CLICKING NOISE WHEN TURNING CORNER. Read More »
GM: POWER SEAT FUNCTIONS INOPERATIVE AND AIRBAG LIGHT ILLUMINATED. THESE CONDITIONS MAY BE DUE TO SEAT HARNESS, WHICH IS CONNECTED TO THE MAIN BODY WIRE HARNESS LOCATED UNDER THE SEAT, BEING PINCHED IN THE SEAT TRACKS, CAUSING IT TO BE ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON INSTALLING TAPE OR ADHESIVE SHIM STOCK TO CORRECT THE CONDITION OF THE DOME LAMP OR BACK UP LAMPS INOPERATIVE WITH F32UA 20 AMP FUSE OPEN AND MULTIPLE DTC'S. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF DIAGNOSTIC INSTRUCTIONS TO TAKE WHEN THE KEY WILL NOT FOLD INTO THE FOB OR WILL NOT STAY IN THE FOLDED POSITION. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH INFORMATION ON THE PROPER WASHING OF THE BRIGHT ALUMINUM MOLDINGS TO AVOID THE MOLDINGS FROM GETTING DAMAGED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR ... Read More »
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO REMOVE AND REPLACE THE CLUTCH ACTUATOR CYLINDER ELBOW SEAL FOR CONCERNS REGARDING A FLUID LEAK AFTER CLUTCH ACTUATOR REPLACEMENT. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING CERTAIN VEHICLES RECEIVED BY DEALERSHIP WITHOUT THE CARPETED FLOOR MATS. *PE Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL AN AIR INLET DEFLECTOR OVER THE HVAC AIR INLET TO CORRECT WATER LEAKING ON THE FRONT PASSENGER FLOOR DUE TO WATER RUNNING DOWN THE WINDSHIELD UNDER THE AIR INLET GRILLE PANEL, ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A SUPPLEMENTAL REPAIR REQUIRED FOR HVAC CONDENSER REPLACEMENT DUE TO STONE/FOREIGN MATERIAL IMPACT. Read More »
GM: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CARPETED FLOOR MATS MISSING. DEALERS ARE TO INSTALL CARPETED FLOOR MATS WHEN MATS BECOME AVAILABLE. *JS Read More »
