This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving at various speeds, the power steering would suddenly malfunction causing the steering wheel to become difficult to turn in either direction. During the failure, the -??Service Power Steering Assist-?? message was displayed. After turning off and restarting the vehicle, the failure was self-corrected. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 80,000.
While driving the Colorado without warning and unexpectedly will lose power steering and lock as I-??m driving. It has happened over 10 different times and most recently this past Monday 6/6/22 as I was driving and about to make a right turn. It almost caused an accident because my truck couldn-??t turn. Two service engine signs will display on the screen and after I pull over and turn off the truck then turn back on, the screen will reset and power steering works again. The Montebello Chevrolet dealer won-??t fix it because they said the check engine light is not on. This is an imminent danger on the road and needs to be fixed.
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving approximately 65 MPH, the stability trac warning light illuminated and the vehicle became difficult to steer. The contact stated that when the steering wheel was increasingly harder to steer the "Drive Carefully No Power Steering" warning message was displayed. The contact drove the vehicle to a dealer where it was diagnosed that there was a power steering assist failure The vehicle was not repaired. The contact researched online and related the failure to NHTSA CAMPAIGN NUMBER: 21V213000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 148,000.
My 2016 Chevrolet Colorado power steering suddenly failed while on a winding canyon road and I received 2 error messages on my dash. One error was for -??stability track-?? the other was for -??power steering service-??. The vehicle was extremely difficult to steer and nearly impossible to turn the steering wheel if the truck was not in motion. When it was safe to do so I pulled over to check if there was a power steering leak, which there was not, I restarted the truck and the power steering came back and the error messages were cleared, making it seem like it was an electrical issue. I luckily was able to control the truck and not crash, if my wife was driving I do not believe she would have been able to steer the truck.
The power steering failed while driving at highway speeds. I was able to steer, but it became very difficult. It made it very difficult to make turns when exiting the freeway. It has happened twice since I have owned the vehicle. I have not had it checked out by the dealership yet. It flashed a brief message to he affect of "Steering Assist is Reduced Drive with Care". Then what I believe to be the Stabilitrak symbol remained illuminated until I was able to pull off of the freeway and shut the truck off for a little while.
- Temecula, CA, USA
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Vehicle randomly, intermittently loses power steering and stability control. This happens at random. I took the vehicle in to a GM dealer service center, they could not find any issue and said a repair had looked like it had been done already for this issue. The issue happened again several months later, and would not go away. Before, turning off the vehicle would sometimes re-enable the power steering. This time, it did not for several days. Now I am being told the entire power steering unit must be replaced as the sensor inside is going bad and cannot be serviced and quoted $2700 for repairs! This is the same issue as was detailed on the prior year (2015) model and was recalled. This is a major safety issue and an unreasonable repair cost for customers to bear! Please recall this and demand replacement from GM!
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving 15 MPH, a warning chime sounded as the steering wheel became firm. The power steering failure message was displayed on the instrument panel. The contact pulled over and restarted the vehicle and the vehicle resumed normal operation after the restart. The contact took the vehicle to an independent mechanic where he was informed that the failure was related to a defective steering wheel torque sensor. The dealer and manufacturer were notified of the failure and both informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 106,000.
While driving on the highway at about 70 mph, suddenly, without warning, I lost power steering. The service engine POWER STEERING & STABILITRACK warning light popped on. Thankfully, by myself and in a panic mode, I was able to continue to the end of the highway. And, thankfully, was able to make the 2 right turns needed to reach my destination. I turned the truck off. Investigation on line revealed that I didn't need power steering fluid since my steering is all electric. When I restarted the vehicle, the problem went away and the truck operated normally until I could get home. Next morning I took it to my mechanic. He put it on the diagnostic and found there was a "history" of steering issues but could not determine the cause of my particular issue. He recommended I take the truck to a dealer. I took the truck to a local Chevrolet dealer 5 days later. All this time, the truck has been operating without issues. I left it at the dealer; received a courtesy ride home. Later I received a call that they tried to recreate the problem, they also conducted a diagnostic test (my cost $133.75) and could find nothing. They also said there were no shorts in the electrical system. And that the truck "re-learned" itself. They recommended that if it happened again to bring it in right away. A week later it happened again and I immediately took it to the same dealer and never turned off the truck. A quick diagnostic check showed it was a steering issue possibly with the steering torque converter sensing device - "the tech has seen this before". Needless to say, it is "fixed" but at a cost of $1900!!! Not only was I fearful to drive the vehicle when I could not steer it, but I am a mature female and I don't have that kind of strength to steer a truck manually! I was scared! I did not want to get into an accident and especially with another vehicle!
When driving down the road, the vehicle will chime several times and prompt two alternating messages across the dash saying "Service: Power Steering. Drive With Care" and "Service: Stabilitrak" as it cuts both the power steering and traction control to the vehicle. I have had this issue MANY times. If you turn off the ignition and restart the vehicle, it *usually* clears it up for a little while. It is very random when it happens. Usually, it occurs while just driving down the road normally, but it occasionally happens as soon as you turn on the ignition. I will say that it seems to occur more frequently when the weather is warmer. It happened a good bit last summer, then I had very few incidents with it happening over the winter, but as soon as the temperature got over 80F this year, it started again about once every other time I drive it. It is possible that this is just coincidence, but I believe it to be the case. It has happened since about May, 2021, through now, March, 2022. GM initially issued a recall for this issue on 3000 trucks of the 2015 year model. After many reports of it happening to other vehicles, they extended the recall to a good many other trucks, but still only to the 2015 year model. I have seen three or four reports online of it happening to others' 2016 models as well in addition to my own. This is a major safety hazard to both myself and others and has almost caused me to wreck twice as power steering cut off mid-turn. When I brought this up to my local GM dealer, they weren't able to make it happen while they had it but TOLD ME IT WAS A KNOWN ISSUE and just gave me an estimate of ~$2k to have it fixed. If it is a known issue, should there not be a recall?
While driving down the highway at 75MPH, I heard an audible alert and a message appeared on my driver information screen in the dash that said "Service Power Steering Soon! Please drive with care." Immediately I noticed that the steering was EXTREMELY heavy (hard to turn). A few seconds later another message appeared that said "Service Stabilitrak System Soon. Traction Control set to off." I took the next offramp to get off the 6 lane highway. There was a light at the bottom that was red. When it turned green I had to make a left turn onto the cross road. I was barely able to make the turn and nearly crossed lanes. Turning into a gas station to check the engine was nearly impossible. It took many forward/back maneuvers to simply get into a parking spot. I shut off the truck and popped the hood. Looked under engine area for leaks etc. No issues visible - everything looked completely normal. Upon restart, the issue cleared and power steering was restored. Upon internet searching for the symptom I came across a recall I believe describes my issue (NHTSA 21V213 / GM N202325410). Unfortunately, my truck is outside the covered population of this recall. I have scheduled service to inspect my truck and have spoken to GM detailing this event. I have asked that if my issue is confirmed with DTC codes (I'm sure it will be), will they apply the remedy under recall (ie: no cost to me) and they have said no. As of right now, I know it's going to cost me $160 for them to inspect the truck, and my guess is well over $1200 for repairs. My biggest issue is that this is an intermittent electrical issue that will occur again, perhaps at a moment that results in an accident and injury to myself, loved ones with me, and/or others. I have seen others comment having same truck as mine, also outside the recall window, also have this same incident and get nowhere talking to GM. I think the recall failed to collect the entire affected population of vehicles defects built
The power steering has failed multiple times in the 5 years I've had this truck. Two of the (at least six) times, I was driving on the freeway, over 65 mph and could barely pull over because of how difficult it became to turn the wheel. Once I was able to get over, I pulled off the freeway and restarted the vehicle and the issue disappeared for the time being. I have researched online and found multiple people who claim the same issues have happened to them. I filed a safety report with GM and my ticket was closed, the reason given being "Link To Existing Product Investigation". I've tried reaching out to find the status of the existing investigation with no luck. I have had no inspections. There was no warning lamps or messages displayed prior to the problem. No warning. Just shuts off randomly and I can't reproduce.
While driving the steering wheel locks up and it says service Stabilitrak and engages the traction control and will not let you steer your vehicle at all, this could be fatal at hight speeds and I am shocked that this is not a recall I've seen hundreds of complaints online about it.
Key gets stuck in ignition, that should be a safety report, not able to get key out of your truck to get the key out if you need to get out in a hurry. Everybody with this year model is having this problem, all you have to do is Google it 2016 Colorado key getting stuck in ignition
I was driving on 57 freeway in CA and as I was exiting the freeway the power steering just went out I almost hit the center divider. And then today it happened again 3 times on may way to work. I have to pull over shut the Truck off and restart the Truck and it will work fine.
The power steering stops working. Making it hard to steer. From my research Chevrolet recalled the 2015 models for the same problem. Also some forum and blogs are complaining about the same problem I'm having with my truck. Mine just goes out without any indication. I have ask the dealer about it. and they said they couldn't do anything about it. I called Chevrolet but no help. My truck was manufactured on 3/17/16. This has happened 5 or 6 times but the form will only let me enter one date which I used the last time it happened.
I was at 60mph on the freeway my powersteering went out. Dash light come on it said power steering fail. I was able to get to the side of the road. I turn off the motor and turn it back on it reseat.It keep going out the dealership said there not a recall on this.
A D V E R T I S E M E N T S
- Staten Island, NY, USA