This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Stabilitrak and power steering error indicator on start up. Restarted truck and fixed the issue until driving city streets for a couple of miles and the stabilitrak and power steering suddenly turned off while driving with the same indicators on my dash. Rest of truck seems to be working fine. No check engine light. Just service stabilitrak and loss of power steering indicator on dash board
The steering assist failed and warning messages appeared on the console for both the steering assist and the stabiltract system. I head the truck towed to the new smyrna beach Chevrolet dealer to have their 'trained mechanics repair the failure. Two days later after having called the service rep and the service manager asking for a return call with the status and getting no such calls I was finally able to elicit the cashiers help in determining the status of my truck. So I paid a $200 diagnostic fee and was told I needed a new battery to fix the steering failure. I bought their $150 battery with the assurances that all is back in working order. I drive the truck about 1/4 mile down the road and the steering assist quit again. Not only is Chevrolet allowing this dangerous malfunction to continue but their allowing this scam of $200 diagnostic fee and telling customers they need a new $150 battery which doesn't have anything to do with the steering failure. I'm buying a Ford or Dodge as soon as I can. No more Chevrolet for me.
Thursday morning I got into my Colorado Z71 truck which was parked in the driveway. The vehicle started up but the steering was locked up, I.e., very tight. Upon putting the truck into reverse to back out of the driveway I noticed how very stiff and almost impossible to turn the steering wheel. I turned off the engine then sat in the vehicle, still in the driveway, then I tried starting three more times where the engine started up fine but the steering was still extremely stiff. I called for a tow truck to come take my truck to the nearest Chevrolet dealer. Just before he was to arrive I went to move my truck into the street so it could be loaded on the tow truck's flatbed. The power steering had returned but I was afraid to try and drive the truck for fear the power steering would quit again. I'm writing this complaint two days later and the nsb Chevrolet has yet to put it the shop. The truck is our only vehicle but my wife and I are.both afraid to try and drive it.
The contact owns a 2016 Chevrolet Colorado. The contact stated that while driving, the traction control warning light illuminated. Additionally, power steering disabled and drive carefully messages were displayed on the instrument panel. The vehicle was pulled over and restarted and operated as intended. The contact stated that the failure recurred while driving 70 mph. The vehicle was driven to the residence. The following day the vehicle was taken to paradise Chevrolet located at 6350 leland St, ventura, ca 93003, where it was diagnosed that the negative cable from the battery needed to be replaced. The vehicle was then taken to an independent mechanic who diagnosed that the negative cable needed to be repaired, however, that the cable had nothing to do with the power steering power failure. The technician also diagnosed that the power steering gear needed to be replaced due to sensor failure, and that the computer system needed to be reprogrammed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 56,000.
I own this car less the one year this happened 3 times already in less the 10K I take the car to dealer never find anything no solve problems they want me to pay to change the all power steering system one time I was with my kids driving in the highway I don't know how we don't end in accident or worst all time car has been driving I have to come to stop in the middle off the road no solution give by Chevy.
- Dunnellen, NJ, USA
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Skid marks icon came on and a warning about the power steering to be cautious and a highlighted word dismiss. Then the power steering is gone and I stopped at the red light turn it off and turned it back on it fixed it. I was on the freeway 17 North bound just in time for me to exit and that's when I did the turn off action.
This is the second occurrence of the problem I am going to describe. What occurred today was a loss of power steering while taking a right turn off of a side street onto a cross street into traffic. It was extremely difficult to complete the turn, and caused a dangerous situation where I almost crossed the lane into oncoming traffic. Upon straightening the vehicle out I noticed a electronic stability control warning message, then as I continued to drive to look for a safe place to stop, a no power steering message came on stating to drive safely or something to that effect. After I found a location to park, I repeatedly turned the car off and on in hopes of re-setting the systems. This did not have any affect on the faults and the messages remained. I also noticed when I reversed the vehicle, the back up screen gave me a message that there are no projection lines. I slowly drove the vehicle home the rest of the way while "muscling" it around turns. Approximately thirty minutes after I had arrived home, I restarted my vehicle and all systems worked correctly with no warning messages displayed. I had mentioned this was the second time this has occurred, the first time was about three months prior to this incident. I thought that I had accidentally turned the electronic stability control off or something. This instance the vehicle reset after I turned it off and restarted it. To note is this vehicle is extremely well maintained and in very good condition.
Electric powering steering failure. Driving down the road a warning comes on that says power steering drive with care as well as stabilitrak is turned off. The vehicle becomes hard to steer and after it cools off the warning goes away. This has happened twice in the past 12 hours to me driving home and to work on a city street.
Power steering goes out intermittently while driving. Could be dangerous. Completely unpredictable, have to pull over and turn vehicle all the way off then start the vehicle again to clear code. I can barely turn the trucks steering wheel enough to turn in a driveway or other safe place to stop.
Merging onto highway at 65 mph on sunny warm day. Steering wheel locked up, power steering warning light came on along with 2 other warning lights. No power steering remainder of drive home / 17 miles of varying speeds and 5 traffic circles. Turned truck on in morning and power steering back on. Took to dealership - they said no codes in the system saying there was ever a problem, could not replicate, did not mention previous recalls for same issue in earlier model. Nothing they could do for me. 38,000 miles currently.
While driving 2016 Colorado lt a ding ding occurs seconds before the steering wheel locks I am then unable to steer the truck. I have to put the truck in neutral, shut it off then back on while coasting to resolve the issue. This happens often and always while the vehicle is in motion. City. Hiway. Turning. Driving straight. All occur.
On the freeway, a 'power steering 'signal turned on. Suddenly steering wheel became locked. Tires pushed car to the left. Brakes, gas, entire truck stalled.vert dangerous and came with no warning.
After being parked for a few hours in -10 degree weather or colder I lose power steering. When I start the vehicle and attempt to back out of the driveway I am unable to turn the wheel without an incredible amount of effort. A service message appears stating "power steering assist. Drive with care." This has occurred every time I have left the vehicle in cold weather for longer than an hour or so. Each time this has happened I have been fortunate to be able to get the vehicle into a heated garage right away and after a few hours when I start the vehicle the power steering failure has resolved and the steering wheel turns with ease again.this sounds very similar to recall number 16V054000 (15595) on 2/1/16 for the 2015 Chevrolet Colorado which required the steering gear torque sensor cover assembly be replaced due to a loss or reduction in power steering assist. This is a huge safety concern. I looked up the issue on the internet and there are several complaints with 2016 Chevrolet Colorado and GMC canyons and many people have had it occur while driving on freeways at high speeds and around icy corners. Apparently, it can occur in any weather not just cold weather though my issue has only occurred since the weather dropped below zero.
After I parked the truck outside in about -15 for about 4 hours, I started the truck and tried to pull out the driveway but experienced a lost of power steering. I could barely turn. Fortunately, my friend let me use their heated garage. I let it sat for about 15 minutes, started it, and still no power steering and the "service power steering" message was shown. Let it sat for another 15 minutes, initially no power steering and same dic message, then all of a sudden it started working. Drove 20 minutes home without further problems. But that made me worry that if it happens at speed, the outcome would be very different!
This is the 2nd time this has happened. Once in 2018 approx Feb. The steering lost all electric assist. This always appeared after it was driven and had been parked. It did this about 4 times before the dealer would repair it. At that time everything was covered by warranty. This time, the same problem, loss of all steering assist after driving and it was parked. Same issue, this time they tell me the steering gear box needs to be replaced at a cost of over $2000. Exactly the same issue the 2015 was having. I have read the complaints and I fear this will happen at highway speed. We live in an extreme cold climate at times and both instances my vehicle was parked after driving in -20F weather.
I keep getting info messages while driving to service stabilalink and power steering and drive with car and I lose all power steering. It happens multiple times a day and dealer says they can't get it to do it when they drive it. At highway speeds it goes out and I have almost crashed several times due to not being able to control my steering. It happens often and 8 times today.
Service stablelink comes on and within seconds the power steering turns off. I have to pull over turn off the truck for 15 seconds to reset the computer and most of the time it stops. However there have been times when it does not reset and I have to drive without power steering. This happens randomly. I can be stoped on the highway or around town.
While driving from the grocery store to our house, the steering wheel became incredibly stiff and a message appeared on the dashboard warning me to service power steering and drive with care. I was making a right turn out of the parking lot onto the city street and the steering wheel went stiff and the message appeared. I had to move the steering wheel with a lot of force to avoid crossing over the correct lane and go onto head on traffic. Luckily the grocery store isn't far from my house. If my wife or sons had been driving then this could have ended badly. This isn't the first time I've lost power steering. This has happened while on the highway. When on the highway I turned to the off ramp and again the steering wheel went stiff with the power steering loss message. Since then the truck doesn't see much use. Lately, it has been getting so bad that the power steering doesn't even work and starts stiff when first turning on the truck. Sometimes the power steering isn't stiff when first turned on but the loss of power steering message still occurs. The truck just sits unused because it is flat out dangerous to drive. I've checked all of the fuses and they were all fine. I've disconnected the battery for 20 minutes and reconnected it and the steering wheel is still stiff and the same powering steering loss message.
While driving my 2016 Colorado I experienced a loss of power steering. It has happened many times and various situations weather it was at highway speeds or local roads. It has gone out while sitting still. There is no indication when it is going to happen. I attempted to have a dealership look at it while I was experiencing the issue and they refused to do it with out and appointment. How can I make an appointment when it is not a full time issue. It is a very dangerous problem to lose power steering while making a turn on a busy road. I am well aware that there was an issue with the 2015 models and there was a recall and now the 2016 models are experiencing the same issues and GM refuses to fix the issue with out it being an extremely expensive repair.
Stabilitrak unavailable light comes on and power steering stops working. This happens randomly and makes the vehicle dangerous to drive. This can happen at slow or high speeds
A D V E R T I S E M E N T S
- Irvine, CA, USA