This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger side air bag was replaced under a current recall (N212328790) however, once they fixed the issue at Love Chevy (Inverness, FL), the air bag light stayed on. It has never shut off and after speaking with the dealership as well as Chevrolet, they refuse to fix the issue they caused. I do not know if the recall has actually been fixed. Additionally, I am unable to refuel appropriately due to another recall (that my vehicle apparently isn't a part of), however, based on the amount of people that have the same problem, it should be a wider issued recall. This is for Chevy recall # 08411 for the Fuel System Control Module. It affects the charcoal canister, along with purge value and corresponding lines. Depending on how bad, charcoal canister needs replacement, even possibly the lines, as well as the gas tank. Very expensive fix that Chevy refuses to address. This is a common problem that mechanics see with these vehicles.
I purchased the 2009 Chevrolet Avalanche new in October 2009. While in warranty I noticed the dashboard was cracking and took it to the dealer, Four Stars Auto, in Henrietta, Texas. At that time I was told they would order a new dash board and replace it. I took the truck in for replacement of the dash board on the scheduled date. After the truck was out of warranty the dash board cracked again in the same place. I suspect the dash was repaired and painted and not replaced, but I have no proof so I did not contact the dealer. Since that time I have learned this has been an issue with other owners of GM trucks and nothing can be done about it other than replacing the dash, which is a very expensive repair for someone that is retired and on a fixed income. My dash board has now cracked in at least four places and seems to be getting worse. I have heard this could cause issues with the deployment of the airbags, not to mention diminished resale value.
My truck is one of the many with the cracking of the dash in multiple places. This vehicle has been stored in a garage or in shaded areas most of its life and has the defective dash board that is falling apart. I am concerned that if a airbag ever has to deploy, this dash could cause shrapnel to either puncture the airbag or harm a passenger. I have asked GM dealership to replace and they quoted thousands for what appears to be a proven defect.
Dash is cracked by the passenger front airbag. Truck only has 72K miles but dash cracked previous to 50K miles. I believe this crack could either cause shards from the dash or the airbag to fail if deployed.
My 2009 Avalanche ltz has a dash that has cracked completely in half, plus is cracking on the airbag passenger surround. My concern other than shrapnel in the event the airbag deploys is loss of steering control when the dash pieces lodge themselves between the steering wheel while the vehicle is in motion. The dash has never been abused or damaged by the owner in any way, and this is clearly a manufacturer defect. Almost without exception I have noticed this defect in every truck of this type. Please have an agent contact me if additional information is necessary. My local dealer wants $1600 to repair their defect.
The dashboard is cracking on its own just like all similar vehicles of the same model years from Chevy and GMC. It is a safety concern for when airbags are deployed.
My dashboard has 2 cracks extending from each corner of the passenger air bag panel. I have seen hundreds of the same type of crackage and I believe that Chevrolet should send out a recall to repair all of the cracked dashboards. I believe that there maybe an issue if the passenger airbag deploys.
My dash cracked right by the airbag and has caused my airbag warning light to come on. Now my airbag warning light toggles between on and off. My dash continues to fall apart even with a dash mat covering it. I don't know if my airbag will deploy if needed. Plus I worry about shards of plastic hurting me or my family. GM needs to do something. I don't know the exact day the crack showed up but I notice it in January 2017 while getting a stuffed animal out of the truck. Over the past months, the cracks have gotten worse to the point there is a hole in the dash from the shaking while I driving and nothing being secure.
Major dash cracking above the instrument cluster on both sides of the dash hump. 3-4" crack on the left of the hump, approx 6-8" on the right. Another crack starting at the middle of the dash, going through the dash mounted speaker opening from the front vents all the way to the wood trim above the radio (6-8"). another crack to the front left of the airbag, approx 2" long. Rattling on every little bump. I believe this has also compromised some of the electrical systems that control the door locks and windows. Several of the cracks were noticed in the morning before moving the vehicle and were not seen the previous night.
A D V E R T I S E M E N T S
- Dunnellon, FL, USA