This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It is a know issue the any GM from 2007-2013 have issues in the dashboard getting cracked. Mine is a 2009 Chevy Avalanche and my dashboard has cracked in several places. The manufacturer knows about the problem but has done nothing about it to get the customers taken care of. This is definitely a manufacturer defect. How can you help the consumers get their dashboards fixed?
Dash panels have cracked and anchor clips have broken. This has caused the panels to loosely rattle and propagate the cracks even further. Entire dash panel needs replacement.
The dashboard is cracking in multiple areas including the area surrounding the passenger side airbag. Not only is the crack visually unappealing but it poses a safety risk should pieces fly off in the event of an accident.
Dash plastic cracking around passenger airbag and the instrument cluster. Sharp pieces sticking up. Ccar wash personel can get cut when wiping dash during auto cleaning and detailing.
Dashboard is cracking in the typical locations that have been documented. Above instrument panel and passenger air bag. I am worried this may cause injury if involved in an accident. The dash may splinter and become a projectile.
My truck has 2 major cracks on the dash that just appeared within the last 6 months. I have owned the vehicle since July 2013. One is right in front of the drivers seat on the dash and cracks from my display behind my steering wheel all the way to the windshield. The second crack in the dash is in front of the passengers seat and runs into the airbag. All GM model SUV/trucks from 2007-2013 are having the same problem! I do not understand why GM will not recall this issue. If either of my air bags have to deploy, we could get killed by the sharp cracked shards busting out of the dash and stabbing us. I bought this specific vehicle when my first born son was 1 month old because I was driving a little Honda civic and wanted something safer for my child. Now he is 2 1/2 and I also have a second son now that just turned 6 months. I'm disappointed in Chevy for not fixing this problem when its going to cause a death! it would be really unfortunate if my children or one of their parents get killed because of this dash issue. GM will do nothing to fix the problem and wants to charge $1300 to fix it!!
Crack in dash next to the airbag. Dash board becomes un attached between molds, causing the airbag deployment area to bounce and become unstable which may lead to improper deployment since the shifting and deterioration of supportive moldings and plastics can not support the deployment of the air bag. The crack happened while the vehicle was stationary at a stoplight on a full sun day, warm day. My vehicle has only 18000 mies.
Cracked dashboard - the dashboard has cracked in 3 different areas. I am worried about the cracks and what could happen if the airbag needed to deflate.
I have two cracks in my dash, one at the top left corner of the passenger air bag and one over the instrument cluster. I also have broken supports in the front section of the dash. This is a known issue that is documented on a facebook page called "07-13 GM cracked dash safety hazard for all trucks". this is a safety hazard if the airbag deploys and the dash breaks up into pieces, creating flying shards.
The dashboard cracked in 2 places. One crack is over the instrument cluster on the drivers side and the other is on the passenger side next to the air bag. I was told that the replacement part has been modified to correct this issue, but GM will not pay to replace the dash. Will the dash shatter if the air bags are deployed?
A D V E R T I S E M E N T S
- Miami Lakes, FL, USA