This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cracked dashboard - 3 major cracks in dash - very lightly used vehicle (73K mi) - dash pieces likely a hazard is case of accident. Dash should not crack under normal use - defective materials/design
Severe cracks have developed in my dashboard at the passenger air bag & above the instrument cluster / speedometer. It is my understanding there have been a multitude of similar issues with other GM models. Appears to be a manufacturing defect w/ the plastic material and / or the manufacture of the dashes. GM has declined a voluntary recall, even though in an accident, it is likely that shards of the dash could separate & cause severe injuries to the occupants.
I have large cracks in the plastic of the dashboard which is apparently a know problem for the Chevy Avalanche, surburban, Tahoe line of trucks, this could lead to shards of plastic being ejected if the airbags deployed in my opinion
The dashboard has several cracks and just recently, a chunk fell into the dashboard. If the airbag deploys, there are probably parts around it that will deploy into the passenger as well as the driver's face. Considering how brittle it is, it will probably shatter in the even of an accident, sending shards of plastic scattering throughout the interior as well.
Dash is cracked above the left corner of the passenger airbag. My concern is that it will have flying projectiles in the event of an accident where the passenger or side impact airbag deploys.
Dash board began cracking about 4 yrs ago and continues to, and have concerns if in an accident and the airbag deploys where those plastic dash pieces will project. Dash also rattles. There is a class action law suit being filed for new models with the same build and issue, but my model yr is not included/eligible because GM was in bankruptcy during that yr.
Everyone is having dash board issues. In the same [xxx] spots. Dash cracking up by instrument panel and by the airbag. Serious problem here. I don't want my kids to be the victims. That makes it mandatory recall etc. I am a worried parent. And for myself. Please help parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Just noticed rigid plastic dashboard is cracked and compromised. Did a little research online and found this is a recurring issue involving many different models. The concern here is flying shards of a dashboard becoming deadly projectiles. This faulty design should be investigated immediately before harmful effects just so happen to be discovered or even worse, go undiscovered because the exploding shrapnel goes unattributed to the already compromised material in these GM vehicles. Game has already shown a history of denying problems exist with their vehicles, . the consequences that too many families had to endure while GM failed to recall faulty ignition switches speaks to the culture at GM. Deny a problem exist, pay settlements on a case by case basis, and only issue a recall when forced to, then just pay a small portion of our profits in fines while avoiding any prison time for deciding it's cheaper to settle with families and the feds with cash then face any real consequences that would be consistent with the safety of motorist who purchase our vehicles. All GM complaints need to be investigated forevermore
The dashboard is cracked and cracking worse everyday. I keep very good care of my care. It is cracked around the airbag and if in a wreck the dash will fly apart into pieces throughout the cab.
Dash cap 2 cracks above instrument cluster and left upper corner of airbag cover. Appears, with some research, that this is a common problem with this model year of GM products. Dash cap has been covered with dash mat entire time. There is a definite defect from the manufacture because it is happening to a large number of vehicles 2008-2010.
The dash is cracked in two places, also a crack goes over to the air bag. There is a crack in the defrost vent duct. The truck is garage kept.. truck has never been wrecked.. I do have pictures of the dash.
The dashboard plastic has cracked in several places including the passenger side air bag panel. The plastic is brittle and has sharp edges- it would lacerate a face or arm easily.
Dashboard has cracked in four places, which have been patched and repaired, but two of the cracks have reopened. No cleaning products have been used and these cracks have happened in warm climates. Not sure whether the cracks have formed when stationary or in motion.
My dashboard has 2 cracks. A 7" crack over the instrument panel on the driver side and a 1" crack on the passenger side airbag compartment. This is a known issue and GM refuses to acknowledge this. A recall needs to be started.
The issue I have is with the dash pad on our 2008 Chevy Avalanche. We bought it used and paid $525 to have it replaced and approximately two and a half years later it cracked again in the same area others have mentioned. It seems to be a quality issue and GM would help the owners.
Dashboard has cracked on the driver's side just above the the instrument cluster. In one day the crack has grown to about 8 inches. I have seen several complaints about the same issue, it appears it is a manufacturing defect and should be addressed by GM.
A D V E R T I S E M E N T S
- Fort Mill, SC, USA